Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11733082April 22, 2026
POWER TRAIN, WHEELS
Having reviewed online your safety recall number N252536750, I am experiencing the same issue (right rear wheel occasionally locks when starting from a standstill and turning right). It only lasts about 1 or 2 seconds while accelerating. However, when I discussed this with my Chevrolet Dealer, I was told that according to the VIN for my 2022 Suburban 3.0L Diesel, I am not part of that recall. I plan to take it to the Chevrolet Dealer very soon for more analysis. However, I wanted to bring this to your attention, as it could be hazardous. I have not gotten any dash warning messages. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732962April 22, 2026
POWER TRAIN
The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally while shifting into reverse(R) or drive(D). The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The contact was able to restart the vehicle; however, the failure persisted while attempting to drive. The contact also stated that the vehicle was put into LIMP Mode several times. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732603April 21, 2026
FUEL/PROPULSION SYSTEM
Fuel line leak caused by design flaw in which line plastic fuel feed line (GM part #84200271) is installed too close to the undercarriage, causing it to rub against the frame due to vibration and wear a pinhole. This is known by gm in service bulletin Service Bulletin 17-NA-304. This is a fuel leak, that can causes significant fire danger to people, property, and nature. Eventually putting first responders at risk. Also the environmental risk of continuous leaking fuel. Luckily, I could smell it before anything bad happened. But if GM knows about this issue, it’s big enough they should do something about it and so should the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732647April 21, 2026
ENGINE
My 6.2L engine failed on 1/6/26 due to a OEM bearing issue. The vehicle was inspected and engine had to be replaced after the recall and service were done. The vehicle stalled while doing 30 mph on a local road. No warning lights or problems were observed or detected prior to the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732473April 20, 2026
POWER TRAIN, ELECTRICAL SYSTEM
2025 CHEVROLET SUBURBAN HIGH COUNTRY. Vehicle is parked in my garage. Went out in the AM and the engine only cranks, will not start. Called On Star for roadside assistance. Sent a tow truck, the vehicle could not be towed due to the electronic transmission. There is no way for an owner to place the transmission in neutral. Vehicle is stuck in my garage. GM customer service referred me back to roadside assistance who for the second time stated that they could not help me. This is a serious issue. The fact that the transmission can NOT be shifted into neutral unless the engine is running is a very serious safety concern.Called GM helpline a second time. They said that I should call for a tow on my own. Waiting for the selling dealer to call me back. Vehicle is currently stuck in my garage and GM does not care.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732598April 20, 2026
VISIBILITY/WIPER
The rear window exploded and shattered while sitting parked in front of my house.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732217April 19, 2026
VISIBILITY/WIPER
Car was parked (in covered area) when back window shattered sometime after 12pm. Car had not been driven in two days and outdoor temperature started at 62 that morning so there were not extreme temperature changes as at the time the window shattered, it was approximately 75 degrees. No apparent reason for breakage as we live in a secluded area and were nearby outside enjoying the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732284April 19, 2026
FUEL/PROPULSION SYSTEM
My 2021 Chevrolet Suburban experienced a sudden no start condition which required the vehicle to be towed for repair. A diagnostic inspection determined that both the fuel pump and the fuel pump control module had failed. I paid out of pocket for the full repair, including replacement of both components. Several months later, GM issued a safety recall for the fuel pump control module on this vehicle. I submitted a reimbursement request to GM. GM agreed to reimburse only the control module , but refused to reimburse the fuel pump, even though the pump failure was directly caused by the defective module that is now under recall. Federal recall reimbursement guidelines require manufacturers to reimburse the full cost of the remedy for the defect. In this case, the defective module caused the fuel pump to fail, making the pump replacement part of the necessary remedy. GM’s refusal to reimburse the full repair cost leaves me paying for damage caused by the recalled component. I am requesting NHTSA’s assistance in reviewing GM’s refusal to reimburse the full repair cost associated with this recall related failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731956April 17, 2026
ENGINE
8,305 miles the engine failed. Had to have it towed to the dealership. New engine on order, but on backorder and have no idea when it will come in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731826April 17, 2026
ENGINE
6.2l engine was losing power in Oct 2025. Took to dealership to address L87 recall. Oil change was completed and recall was closed. In March 2026, vehicle lost full power while driving on highway with other traffic. Vehicle was towed to dealership. Battery replaced. April 2026, vehicle lost power again on highway with traffic. Vehicle towed back to dealership. Both incidents inbolved children in the car and the vehicle was unresponsive and two crashed were narrowly avoided. GM notified. Case No.XXX This is related to NHTSA Recall Query XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731042April 14, 2026
AIR BAGS, SEAT BELTS
The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11731090April 14, 2026
VISIBILITY/WIPER
Vehicle mileage is approximately 45,000 miles. While driving in the rain the front windshield wipers stopped moving and were stuck in the down position. They would not activated with auto, manual, or wash commands. Rear wiper still functioned. This happened while driving down the interstate which resulted in having to slow my speed in heavy traffic and go out of driver position to see through a clear spot in the windshield, took exit 1 mile later and tried to find gas station, approximately 1 mile after exiting the wipers started to work again. This also happened at approximately 35,000 miles on the vehicle and the wipers did not work for multiple days, even with vehicle turned off for 12 hr period. Took to dealership and by that time they were working again and the dealership could not find anything wrong. Both instances happened on weekends so could not take directly to dealership while issue was present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731027April 14, 2026
UNKNOWN OR OTHER
The sound in the vehicle goes silent and I'm not able to verify audibly that my turn signals are working or not. Which has led to a couple of near misses while in traffic. Power has been cycled and the call hang up botton has been depressed to soft reset the system and it still isn't working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730756April 13, 2026
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2018 Chevrolet Suburban. The contact stated that while purchasing an aftermarket warranty coverage, the warranty company informed the contact that there was a mileage discrepancy based on the Carfax report. The vehicle was a dealer sale. At the time of purchase, the mileage was 123,959; however, the Carfax report listed the mileage at 129,000 one month prior to the purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730201April 9, 2026
ENGINE
I was driving yesterday when my car began to shake at low RPMs. The traction control light came on steadily and the check engine light was blinking. I was unable to safely accelerate. I took it to my mechanic who tested spark plugs and coils, which he confirmed aren't the problem. He informed me that this is a common issue with the GM 6.2L engine, but mine isn't part of the recall. After checking online I see that this is exactly what many others are reporting and that there's an NHTSA investigation as well as a class action lawsuit tied to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730249April 9, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument cluster displayed a screen with lines. In addition, the contact stated that while attempting to start the vehicle, the instrument panel displayed a blank screen. The vehicle was taken to the dealer, where it was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that on March 03, 2026, the vehicle was serviced at the dealer. The contact stated that four unknown recall repairs were performed, and the failure occurred a week after the recall repairs were performed. The manufacturer was made aware of the failure. The failure mileage was approximately 46,448.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729857April 8, 2026
ENGINE
I was driving in [XXX] on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don’t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11730078April 8, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Lane departure assist, adaptive cruise control, auto emergency braking, adaptive high beam, forward collision warning system became unresponsive while driving on highway during trip. Had to take vehicle into GM dealership for ADAS camera replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729595April 7, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2023 Chevrolet Suburban. The contact stated that the engine and oil warning lights were displayed. The vehicle was taken to the local dealer, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729147April 4, 2026
UNKNOWN OR OTHER
Extensive embrittlement, cracking, and partial collapse of the plastic dash into the space underneath the dash. This cracking extends to to the boundry for the passenger side airbag cover potentially creating a dangerous situation(flying debris) during airbag deployment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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