Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11098665May 29, 2018
ELECTRICAL SYSTEM
KEY IS STUCK IN THE IGNITION SWITCH WHEN THE VEHICLE IS PLACED INTO PARK AND POWERED OFF. I AM TO UNDERSTAND THIS IS DUE TO POOR WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098044May 26, 2018
ELECTRICAL SYSTEM
MY WIRING ON MY PASSENGER SEAT SENSOR IS FAULTY! IT SOMETIMES DETECTS RANDOMLY THAT SOMEONES THERE, WHEN NOBODY IS THERE AND THUS TURNS THE AIRBAGS ON AND OFF CONSTANTLY. I HAVE TO KEEP THE PASSENGER SIDE SEAT BELT BUCKLED, OTHERWISE IT WILL MESS UP MY SENSORS. I'VE HAD MY AIRBAGS SHUT OFF AND A NOTIFICATION APPEAR BEFORE SO IT'S QUITE SCARY AND DEFINITELY A SAFETY HAZARD. I KNOW THIS IS A KNOWN RECALL, BUT I BELIEVE SINCE I HAVE A "POLICE PACKAGE" A RECALL FOR MY CAR WAS NEVER INITIATED, EVEN THOUGH IT HAS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097995May 25, 2018
UNKNOWN OR OTHER
2013 CHEVY IMPALA LTZ HAS TO MANY ISSUES WITH UNDER DASH DOOR AGIGATOR CENSORS 2TIMES ON THIS CAR AND NOW ABS AND TRACKSTABLIZER LIGHTS COMING ON AND IT MAKES A GRINDING NOISE WHEN TURNING THE WHEEL TO THE LEFT WAS DRIVING AND THE LIGHTS CAME AND CANT GET THEM TO GO OFF EVEN AFTER RESETTING THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097938May 25, 2018
ENGINE
WHILE DRIVING, THE VEHICLE SUDDENLY LOSES ALL POWER WHILE IN MOTION ON CITY STREETS AND STALLS. ON OCCASION, THE VEHICLE WILL STALL WHILE AT A STOP LIGHT DURING THE DAILY DRIVE. SOMETIMES, THE CAR CAN RESTART NORMALLY, SOMETIMES THE RESTART IS ROUGH AND THE CAR SHAKES, AND SOMETIMES THE CAR WILL NOT START IMMEDIATELY (ONE OCCASION REQUIRED A WAIT TIME OF APPROXIMATELY 30 MINUTES). THE VEHICLE HAS BEEN MAINTAINED OVER THE YEARS AND WHEN IT RUNS, IT RUNS FINE. ONCE THE INTERMITTENT STALLING BEGAN, THE VEHICLE WAS TAKEN TO TWO DIFFERENT SHOPS, NEITHER OF WHICH COULD DIAGNOSE THE PROBLEM (THE VEHICLE DID NOT STALL WHILE IN PARK, ENGINE RUNNING, VEHICLE NOT IN MOTION). ERROR CODES DID INDICATE THAT THE MAP SENSOR SHOULD BE REPLACED, AND IT WAS REPLACED, BUT THE STALLING PROBLEM PERSISTS. THE STALLING PROBLEM OCCURRED ONCE IN 2017, AND HAS BECOME MORE FREQUENT IN 2018, OCCURRING AT LEAST ONCE PER DAY. THE STALL MAY OCCUR IN THE FIRST FEW MINUTES OF DRIVING, OR AT 15 MINUTES INTO THE DRIVE, OR AT 45 MINUTES INTO THE DRIVE: THE TIMING OF THE STALL AND THE CHARACTERISTICS OF THE STALL BEING INCONSISTENT. THERE IS NO SUGGESTIVE PATTERN. AS IT STANDS TODAY, THE CAR IS UNSAFE TO DRIVE, AND THE REPAIR TO RETURN THE VEHICLE TO SAFE OPERATION IS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097796May 24, 2018
SUSPENSION
TL* THE CONTACT CALLED ABOUT A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FAILURE THAT SEEMED LIKE A FLAT TIRE. THE TECHNICIAN DIAGNOSED THAT THE REAR SUSPENSION ADJUSTABLE LATERAL LINK CAME APART WITHOUT WARNING. THE TECHNICIAN REPLACED THE PART WITH AN AFTERMARKET PART, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097648May 23, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHEN I BACK-UP I HEAR A GRINDING NOISE THEN THE ABS AND SERVICE STABILITRACE WARNING INDICATORS ILLUMINATES RED ON THE DASHBOARD; THIS IS THE SECOND TIME HAPPING TO THIS CAR THE FIRST THE DEALER REPAIRED THAT WAS ABOUT 30,000 MILES AGO REPLACED THE WHEEL BEARINGS, WORKED FOR A WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097702May 23, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE A LOUD TICKING NOISE INSIDE THE DASH (PASSENGER SIDE) THAT STARTS WHEN THE A/C IS TURNED OFF. ALSO HAPPENS IF THE A/C IN THE ON POSITION WHEN THE VEHICLE IS TURNED OFF FOR QUITE SOMETIME. VERY ANNOYING AND SCARY.THIS HAPPENS WHILE DRIVING OR WHEN THE KEY IS NOT IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097026May 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
I WAS DRIVING ON I-695 (IN BALTIMORE) WITH MY 3 DAUGHTERS I RECEIVED "SERVICE STABILITRAK, TRACTION CONTROL, ENGINE POWER REDUCED" MESSAGE WHILE DRIVING AROUND 65 MPH. THE ENGINE AND TRACKING LIGHT CAME ON AND THE MESSAGES WOULD NOT GO AWAY. I WAS FRIGHTEN AND HOPEFUL THAT WE WOULD NOT ONLY MAKE IT TO OUR DESTINATION BUT THEN BACK HOME AGAIN. FORTUNATELY WE DID BUT THE VERY NEXT DAY I HAVE RESEARCHED THIS ISSUE. IT SEEMS TO BE A ONGOING ISSUES AND MAYBE COST ME HUNDREDS OF DOLLARS TO REPAIR. THAT MAKES ME NERVOUS BECAUSE I AM A SINGLE MOTHER WITH ONLY ONE SOURCE OF INCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097150May 21, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE ELECTRONIC STABILITY CONTROL LIGHT COMES ON. POWER IS LOST. HAVE TO STOP, TURN CAR OFF AND TURN BACK ON. THE ENGINE LIGHT STILL STAYS ON. THIS HAS HAPPENED WHILE DRIVING ON CITY STREETS AND WHILE STOPPED AT A LIGHT. THIS HAS HAPPENED 3 TIMES IN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096550May 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ON APRIL 2ND, 2018, I WAS DRIVING TO WORK AROUND 4:50 A.M. DRIVING ON THE 303SB ONLY ABOUT 7 MINUTES INTO MY DRIVE I NOTICED THAT MY VEHICLE BEGAN TO LAG AND STALL OUT, I BEGAN TO NOTICE GREY SMOKE COMING FROM THE HOOD AND THAT'S WHEN I REALIZED THAT MY CAR WAS ON FIRE. WHILE TRYING TO AVOID TRAFFIC AND AFTER ALMOST BEING HIT BY ONCOMING TRAFFIC I WAS FINALLY ABLE TO GET MY VEHICLE INTO A SAFE ARE ON THE SIDE OF THE ROAD AND CALL EMERGENCY ROADSIDE ASSISTANCE ON PROVIDED BY MY AUTO INSURANCE USAA. MY CONCERN IS THAT THE VEHICLE NEVER PROVIDED ANY TYPE OF NOTIFICATION LETTING ME KNOW THAT THE VEHICLE WAS SEVERELY DAMAGED. IF MY OIL IS LOW MY VEHICLE TELLS ME SOMETHING, WHEN THE TIRES ARE LOW ON AIR, MY VEHICLE TELLS ME. HOW COME WHEN MY VEHICLE CAUGHT FIRE AND WHILE IT BEGAN STALLING OUT I STILL RECEIVED NO NOTICE? I COULD HAVE BEEN KILLED HAD I GOT HIT BY ONCOMING TRAFFIC AND THE SITUATION MAY HAVE ENDED A LOT WORSE. I HAD MY VEHICLE TOWED TO THE NEAREST REPAIR SHOP AS COVERED UNDER THE USAA ROADSIDE ASSISTANCE ENDORSEMENT THAT BEING CHEVROLET SANDS. I RECEIVED A CALL FROM A REP WHO STATED THAT THE VEHICLE HAD HAD PRE-EXISTING DAMAGE TO THE VEHICLE SUCH AS OLD BATTERY ACID THAT HAD OVER TIME ATE AT THE WIRING OF THE VEHICLE CAUSING THE TRANSMISSION TO BLOW OUT. THIS VEHICLE IS A DEATH TRAP. I MENTIONED THAT THE VEHICLE WAS A CERTIFIED PRE-OWNED VEHICLE AND THAT THE VEHICLE WAS ONLY IN OUR CARE FOR LESS THAN A YEAR IN A HALF AND THAT WHEN WE BOUGHT THE VEHICLE IT CONTAINED 20,022 MILES AND THAT THE VEHICLE NOW ONLY HAD ABOUT 65,000 MILES. NONE OF THE SECURITY FEATURES EVER TURNED ON THE AUTO STOP FUNCTION DOESN'T OPERATE, THE BATTERY WAS BUILT ON TOP OF THE TRANSMISSION SAFETY ISSUE. THE IGNITION CUT OFF DEVICE DIDN'T WORK.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11096374May 16, 2018
VISIBILITY/WIPER, VISIBILITY
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE PARKING THE VEHICLE, THE REARVIEW MIRROR SUDDENLY DETACHED FROM THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BURGLUND CHEVROLET, 1824 WILLIAMSON RD. NW, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE ENTIRE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093977May 15, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I RECENTLY PURCHASED A 2007 CHEVY IMPALA, 3 WEEKS AFTER PURCHASE WHILE ON THE HIGHWAY, THE CAR SUDDENLY SLOWED DOWN TO A CRAWL, A REDUCED ENGINE LIGHT CAME ON THE DASH, BEING AS WE WERE ON THE HIGHWAY TO SUDDENLY ONLY BEING ABLE TO GO 20MPH WAS VERY FRIGHTENING!! I WAS ABLE TO GET THE CAR TO THE SIDE AND HAD TO HAVE IT TOWED HOME. AFTER SEARCHING THIS ISSUE ONLINE I FOUND THOUSANDS OF COMPLAINTS FROM PEOPLE WITH THE SAME ISSUE WITH THIS SAME CAR. I FIND IT STRANGE THERE WAS NOT A RECALL FOR THIS DUE TO IT BEING A SERIOUS SAFETY ISSUE. AFTER CALLING A CHEVY DEALER, THEY TOLD ME ALL THEY COULD DO IS HOOK IT UP FOR DIAGNOSTIC TESTS BUT IT WOULD COST 175.00 JUST TO DO THAT. THIS VEHICLE IS STILL PARKED AND WE ARE UNABLE TO DRIVE IT AND STILL HAVE NO IDEA WHAT'S WRONG WITH IT. I'M VERY CONCERNED ABOUT DRIVING IT AGAIN FOR FEAR OF THIS HAPPENING AGAIN AND US MAYBE NOT BEING AS LUCKY NEXT TIME!!!! SERIOUS ISSUE WITH THOUSANDS OF COMPLAINTS ONLINE. SIMPLY TYPE IN 'REDUCED ENGINE POWER' MAKE MODEL AND YEAR OF CAR AND MANY PEOPLE HAVE HAD THIS SAME ISSUE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093704May 14, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEATS
TAKATA INFLATORS, MY AIR BAG PAT KEEPS COMING ON AND I HAVE TAKEN IT TO THE DEALERSHIP TO GET IT CHECK AND IT CONTINUES TO COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093573May 13, 2018
EXTERIOR LIGHTING
THE SENSORS FOR THE BLIND SPOT INDICATORS ARE SUSCEPTIBLE TO EROSION AND GUNK-INVASION, CAUSING THE BLIND SPOT INDICATORS TO QUIT WORKING. PRESENTLY, THE DRIVERS SIDE INDICATOR DOESN'T WORK AT ALL, AND THE PASSENGER SIDE INDICATOR STAYS ON ALL THE TIME, EVEN WHEN THE CAR IS PARKED IN MY GARAGE. MY CHEVROLET DEALERSHIP TELLS ME TO REPLACE THE BOX CONTAINING THE WIRES FOR THE SENSORS IS $500 PER SIDE, AND BOTH HAVE QUIT WORKING, AND THAT THE REPLACEMENT PART IS THE SAME AS THE ORIGINAL, WHICH MEANS THIS WILL HAPPEN AGAIN. I AM TOLD THE BOX CONTAINING THE ELECTRONICS FOR THE SENSORS IS NOT SEALED PROPERLY, AND THAT MY DEALERSHIP HAS REPLACED A LARGE NUMBER OF THEM ON THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093447May 12, 2018
ELECTRONIC STABILITY CONTROL (ESC)
TAKATARECALL- CRUNK MY CAR UP TO GO TO WORK AND THE SERVICE STABILITRAK MESSAGE WAS ON. NO INDICATE IN GEAR SHIFT. WHEN I ATTEMPTED TO PUT CAR IN GEAR IT WOULD JERK LIKE THE TRANSMISSION WAS STUCK. I ATTEMPTED TO DRIVE TO THE DEALERSHIP AND THE CAR WOULD NOT PICK UP SPEED ON THE HIGHWAY. I HAD TO RETURN BACK HOME AND HAVE THE CAR TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093490May 12, 2018
UNKNOWN OR OTHER
TAKATA RECALL PROBLEM WHEN SUNROOF SHADE NOT WORKING. CAN NOT OPEN SUNROOF SHADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093286May 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I WAS DRIVING DOWN THE ROAD WITH MY CHILD AND MY SERVICE STABILITRACT AND ABS LIGHT CAME ON AND WHEN I WENT TO TURN ALL U HEARD WAS A GRINDING NOISE AND THE WHEEL LIKE LOCKED UP AND WOULDN'T LET ME TURN UNTIL LIKE 5 SECONDS LATER ALMOST CAUSING ME AND MY KIDS TO GET HIT INTO A REALLY TERRIBLE WRECK WITH CARS COMING AT US AT 55 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093391May 11, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER RELEASING THE BRAKE PEDAL AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO SHIFT INTO THE CORRECT GEAR AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THIS WAS A KNOWN ISSUE WITH THE CHEVROLET IMPALA'S TRANSMISSION. THE CONTACT STATED THAT HE ADJUSTED HIS DRIVING HABITS OVER THE YEARS DUE TO THE TRANSMISSION FAILURE. RECENTLY, WHILE PARKING IN THE DRIVEWAY, THE VEHICLE FAILED TO MOVE AS IT WAS PLACED IN NEUTRAL, LOW 1, AND THEN REVERSE. AFTER SEVERAL ATTEMPTS, WHILE IN REVERSE AND WITH THE ACCELERATOR PEDAL DEPRESSED, THE RPMS INCREASED, THE FRONT END JERKED, AND THE VEHICLE FINALLY REVERSED IN THE DRIVEWAY AND WAS PARKED. THE CONTACT PURCHASED TRANSMISSION FLUID, A GASKET, AND A FILTER AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO REPAIR THE TRANSMISSION. DURING THE REPAIR, PROCESS METAL SHAVINGS AND CHUNKS WERE FOUND IN THE TRANSMISSION. THE VEHICLE WAS DEEMED NON-DRIVABLE AND WAS PARKED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 8-4151643491. THE LOCAL DEALER (FOX AUTO GROUP, 150 ROBERT DANN DR, PAINTED POST, NY 14870, (607) 937-5431) WAS CALLED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE CONTACT ASKED THE DEALER IF HE COULD STAY WITH THE VEHICLE DURING THE DIAGNOSTIC TEST AND WAS INFORMED THAT HE COULD NOT; THEREFORE, THE CONTACT CANCELLED THE APPOINTMENT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093432May 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
MY CHEVROLET IMPALA WAS IN MOTION WHEN MY ABS AND TRAC SENSOR KEEPS COMING ON. NOW IT'S HAPPENING EVERYTIME I DRIVE. IT ALMOST LOCKS ON ME WHEN I'M DRIVING AND IT SCARES ME FOR MY SAFETY OF MY KIDS AND MYSELF IN THE VEHICLE. I LOOKED UP TO TO SEE WHAT THE PROBLEM COULD BE AND THERE HAS BEEN A LOT OF COMPLAINS FOR THAT 2012 MODEL. MY LIGHTS WILL FLASH ON AND OFF (TRAC SENSOR AND ABS) AND IT MAKES A WEIRD NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092811May 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
WAS DRIVING ON THE WAY TO WORK IN THESE LIGHTS CAME ON DON'T KNOW WHY BUT I JUST BROUGHT THIS CAR FROM THE DEALERSHIP NOT EVEN MORE THEN 30 DAYS IN THIS COMES ON WTF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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