Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11101421June 12, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
MY SERVICE AIRBAG SENSOR LIGHT HAD BEEN ON SINCE I PURCHASED MY CAR A YEAR AGO, I AM GOING TO SELL IT BUT I DIDN'T WANT TO SELL IT WITH SOMETHING THAT HAS TO DO WITH SAFETY BEING QUESTIONABLE. I DROVE IT TO AUTO NATION YESTERDAY JUNE 11TH TO SEE IF IT WAS A RECALL. THEY SAID THERE HASN'T BEEN ONE. I DROVE IT HOME AND STARTED SEARCHING ONLINE FOR POSSIBLE PROBLEMS WITH IT AND THERE WERE SO MANY POSTS ABOUT THIS ISSUE. I SEARCHED UNDER THE PASSENGER SEAT BECAUSE THAT'S WHAT I READ TO DO AND LOW AND BEHOLD ALL TYPES OF WIRES UNDER IT ARE COMPLETELY SEVERED AND TORN UP. I WAS GOING TO FIX THIS MYSELF BUT I REALLY DON'T WANT TO BE HELD LIABLE IN CASE OF ACCIDENT OR INJURY. THIS MUST BE FIXED AND IT'S MY BELIEF THAT IT'S CAUSED BY THE VEHICLE DESIGN. PLEASE HOLD CHEVROLET RESPONSIBLE FOR THIS REPAIR AS IT IS VERY DANGEROUS FOR BOTH THE PASSENGER AND POSSIBLY EVERYONE ELSE IN THE VEHICLE. THANK YOU VERY MUCH FOR LOOKING INTO THIS. I ALSO BELIEVE THAT WHEN A PERSON CALLS A DEALER TELLING THEN EXACTLY WHAT THEY FOUND D (I CALLED LENLYLE ON COLFAX AND SABLE IN AURORA, CO. AND EXPLAINED TO THEN MY FINDINGS AND THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THIS REPAIR. THEY SHOULD DIRECT A PERSON TO YOU GUYS WHEN SOMETHING THAT HAS TO DO WITH SAFETY IS FOUND TO BE DEFECTIVE. THIS SHOULD BE A REQUIREMENT THAT THEY CONTACT YOU DOT AS WELL AS OFFER A REPAIR IMEDIATELY AND CONSIDER THEMSELVES LUCKY THAT SOMEONE WASN'T KILLED BECAUSE A PERSON CAME TO THEM WITH THE PROBLEM INSTEAD OF TRYING TO DO THE REPAIR THEMSELVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101444June 12, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE FRONT END WAS DAMAGED; HOWEVER, THE FRONT DRIVER SIDE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER AND NECK THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11101504June 12, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
UNDER THE HOOD FIRE AND UNINTENDED KEY ROTATION. MAYBE 5 DAYS AFTER I TOOK MY VEHICLE INTO TC CHEVY (IN ASHLAND OREGON) TO HAVE THE 2 RECALLS REPAIRED ON IT. I TRIED TO START MY CAR AND IT CAUGHT ON FIRE DOWN BY THE FRONT BUMPER AND THE FLAMES MADE IT TO THE BACK SIDE OF THE MOTOR AND IGNITED THE FUEL LINES CAUSING A MINI EXPLOSION UNDER THE HOOD, MEAN WHILE I'M SITTING IN THE DRIVER'S SEAT. I JUMPED OUT OF THE CAR NEARLY HAVING THE LIFE SCARED OUT OF ME, I POPPED THE HOOD AND GRABBED MY HOUSE GARDEN HOUSE AND STARTED TO TRY AND PUT THE FIRE OUT AND MINIMIZE THE DAMAGE TO MY VEHICLE WHILE I WAITED FOR THE FIRE DEPARTMENT TO REACH MY HOUSE. THE FIRE DEPARTMENT SHOWED UP AND WAS ABLE TO GET THE FIRE PUT OUT ALMOST TORCHING ONE OF THE FIREFIGHTERS HEAD WHEN THE FUEL PUMP KICKED ON WITHOUT THE KEYS IN THE IGNITION AND STARTED SHOOTING GASOLINE REIGNITING THE FIRE. I'M LUCKY THE FIRE DIDN'T BURN DOWN MY HOUSE AND MY NEIGHBOR'S HOUSE THAT DAY SEEING HOW THE FIRE CAUGHT THE BUSH NEXT DOOR ON FIRE AND THERE WAS FLAMES 14 FT IN THE AIR. SEE CHEVY AND GM HAVE BEEN TRYING TO ACT LIKE THE FIRE AND THE DAMAGE TO THE VEHICLE IS MY OWN FAULT AND NONE OF THEIR OWN EVEN THOUGH THE TECHNICIAN SAYS NONE OF THE REPAIRS WERE ACTUALLY DONE. I'VE BEEN TRYING TO GET AN INVESTIGATION DONE AND THEY'RE TRYING TO PUSH MY CLAIM ASIDE AND SWEEP IT UNDER THE RUG. MY VEHICLE WAS PARKED IN MY DRIVEWAY AT MY HOME RIGHT NEXT TO A BUSH NOT MY NEIGHBOR'S HOUSE IS RIGHT UP AGAINST. PLEASE LOOK INTO THIS SO THAT IT DOESN'T GET SWEPT UNDER THE RUG. PLEASE HELP ME. I ALSO HAVE THE FIREFIGHTERS REPORT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11101044June 11, 2018
ELECTRICAL SYSTEM
WHILE IN MOTION, 70 MPH WITH CRUISE AND A/C ON, ALL DASH INDICATORS SHUT OFF. CRUISE SHUT OFF AS WELL AS A/C. WITHIN A FEW SECONDS EVERYTHING CAME BACK ON...LIKE I RESTARTED THE CAR. IT DID THAT SEVERAL TIMES IN A ROW AND EACH TIME EVERY CONCEIVABLE MALFUNCTION INDICATOR ILLUMINATED ON THE DASH (CLUSTER PANEL). ALL HAPPENING WHILE TRAVELING DOWN THE HIGHWAY AT 70 MPH. WHEN THE DASH FINALLY STOPPED THIS CYCLING, IT LEFT THE CAR WITHOUT ANY INDICATORS (SPEED, TACH, FUEL, ETC)...THEY WERE ALL ON ZERO. FORTUNATELY, MY GARMIN GPS TOLD ME MY SPEED. THINGS REMAINED THAT WAY UNTIL I STOPPED AND SHUT OFF THE CAR FOR ABOUT AN HOUR. AFTER RESTARTING THINGS WERE NORMAL, EXCEPT THAT MY DRIVERS SIDE MIRROR COLLISION AVOIDANCE INDICATOR REMAINED ON. THAT INDICATOR REMAINS ON 24/7...EVEN WHEN THE CAR IS OFF AND PARKED OVERNIGHT. I FINALLY HAD TO REMOVE THE FUSE TO GET IT TO SHUT OFF. I LEAVE THE FUSE OUT ALL THE TIME NOW. THE ERRATIC DASH BOARD TROUBLE HAD HAPPENED ONE OTHER TIME PREVIOUSLY. THE MIRROR ANTI COLLISION INDICATORS HAD BEEN MALFUNCTIONING FOR ABOUT THREE MONTHS PRIOR TO THE ERRATIC DASH BOARD INCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100772June 10, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING ON A RURAL ROAD APPROACHING A SHARP CURVE MY VEHICLE'S CONTROL PANEL BEGAN TO DISPLAY SERVICE POWER STEERING DRIVE WITH CARE AND SERVICE STABILITRACK MESSAGES RESPECTIVELY; IMMEDIATELY THEREAFTER I BEGAN TO EXPERIENCE DIFFICULTY WITH STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100808June 10, 2018
SERVICE BRAKES
HAD A BRAKE INSPECTION ONE WEEK PRIOR TO BRAKES FAILING WHILE DRIVING, PEDAL WAS SOFT ALL THE WAY TO THE FLOOR WHILE HEAR AIR COMPRESSION NOISE. NO WARNING LIGHTS OR ALERTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100480June 8, 2018
UNKNOWN OR OTHER
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100488June 8, 2018
ELECTRICAL SYSTEM
MY CAR OCCASIONALLY MAKES A TICKING NOISE FROM THE DASH. THIS COMES AND GOES PERIODICALLY. IT STARTS WHEN I OPEN THE DOOR (ANY DOOR) AND CONTINUES FOR ABOUT A MINUTE. IN THE PERIOD WHEN THIS NOISE COMES AND GOES THE DOORS WILL AUTOMATICALLY LOCK, I.E. IF I STEP OUT OF THE CAR (RUNNING OR NOT) AND SHUT THE DOOR IT WILL AUTOMATICALLY LOCK EVEN IF I DID NOT HIT THE LOCK BUTTON AND EVEN IF I DO HIT THE UNLOCK BUTTON. TWICE THIS HAS OCCURRED WHEN THE CAR WAS RUNNING AND MY DOG WAS IN THE VEHICLE (ALONG WITH MY PURSE AND KEYS) CAUSING ME MUST DISTRESS. I BELIEVE THIS IS SOMETHING FAULTY IN THE MAKE OF THE CAR. BY THE TIME I GET TO A DEALERSHIP TO HAVE IT CHECKED OUT THE CLICKING HAS STOPPED OR IT IS NOT LOCKING AUTOMATICALLY. THE DEALER SAYS IT HAS TO BE HAPPENING WHILE THE NOISE IS ONGOING. THERE ARE NO LIGHTS ON THE DASH TO INDICATE A PROBLEM. THIS FIRST STARTED ABOUT A YEAR AGO AND THE MOST RECENT INCIDENT WAS TODAY (THE DATE LISTED BELOW). THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100491June 8, 2018
ENGINE
"LOW OIL PRESSURE LIGHT, SHUT OFF ENGINE" KEEPS COMING ON. OIL IS FULL. SO FAR I HAVE AIR BAG LIGHT, TRACTION CONTROL LIGHT, ENGINE LIGHT, ENGINE SPEED REDUCED LIGHT ALL ON! HOW ARE THESE AUTO'S NOT BEING RECALLED! I WILL NEVER OWN A CHEVY AGAIN! UNSAFE PIECE'S OF JUNK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100403June 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY VEHICLE HAS 66,000 MILES ON IT. I AM TAKING IT IN FOR THE 3RD TIME DUE TO THE SERVICE STABILITRAK AND SERVICE ABS WARNING. THE CAR MAKES A GRINDING NOISE IN THE FRONT END WHEN TURNING (USUALLY LEFT) OR WHEN SHIFTING FROM REVERSE TO DRIVE. THE FRONT SPEED CONTROL HUB HAS BEEN REPLACED TWICE TO SUPPOSEDLY CORRECT HIS PROBLEM. HOWEVER, SINCE IT IS HAPPENING AGAIN, I AM RELATIVELY CERTAIN THAT THE HUB WILL NEED TO BE REPLACED A THIRD TIME. THAT IS UNACCEPTABLE IN A VEHICLE WITH ONLY 66,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099894June 5, 2018
WHEELS
ALL 4 AND 1 REPLACEMENT TIRE OR THE ORIGINAL FACTORY INSTALLED GOODYEAR EAGLE TIRES FAILED DUE TO BELT SEPERATION FROM THE TREAD. ONE WAS A MAJOR FAILURE AT HIGHWAY SPEED AND L HAD TO MAKE AN EMERGENCY EXIT OFF OF THE HIGHWAY AND GET IT REPLACED WHILE ON A TRIP AWAY FROM HOME. ALL TIRES FAILED BEFORE RHE 30,000 MILE RATING. RHE FIRST ONE FAILED BEFORE 10,000 MILES. PURXHASED CAR FROM REDRIVER CHEVROLET SHREVEPORT/BOSSIER CITY, LA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099372June 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WIFE AND DAUGHTER WERE DRIVING IN CAR WHEN ALL OF A SUDDEN WARNING LIGHTS CAME ON AND THE VEHICLE LOST ALL POWER IN THE MIDDLE OF TRAFFIC.NO BRAKES, BRAKES OR STEERING,THANKS GOD THERE WAS NO ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099131June 1, 2018
ELECTRONIC STABILITY CONTROL (ESC)
LAST YEAR I TOOK MY CAR TO CHEVY AND THEY TOLD ME THAT NOTHING WAS WRONG AND THAT THEY CAN NOT REPLICATE THE GRINDING NOISE OR SEE THE STABILITRAK LIGHT ON. A YEAR LATER AND IT IS GRINDING MORE AND THE STABILITRAK LIGHT STAYS ON. IS THERE A RECALL FOR THIS? I HAVE KEPT MY CAR UP ON TUNE UPS AND OIL CHANGES, BUT THIS STABILITRAK ISSUE IS GETTING MORE AND MORE ANNOYING EACH DAY AND THAT GRINDING NOISE DOES NOT SOUND GOOD AFTER I WAS TOLD IT WAS NOTHING TO WORRY ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098929May 31, 2018
AIR BAGS, SERVICE BRAKES, ENGINE
WHILE DRIVING ON THE INTERSTATE AT 70MPH, AIR BAG LIGHT, ENGINE LIGHT AS WELL AS TRACTION CONTROL LIGHT CAME ON. FELT AS IF BRAKES WERE ON. DASH READ "SERVICE TRACTION CONTROL" & "ENGINE SPEED REDUCED". 140,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098728May 30, 2018
VEHICLE SPEED CONTROL
CAR RANDOMLY DISPLAYS REDUCED ENGINE POWER. ON INTERSTATE REDUCED DOWN TO 20MPH COULD HAVE GOTTEN MY FAMILY KILLED. RESEARCHED ONLINE ALOT OF IMAPALA HAVING SAME ISSUE. THIS IS VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098776May 30, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHEN I START MY CAR MY EPB IS STUCK TO MY ROTORS AND WILL NOT DISENGAGE WHILE DRIVING OR WHEN I APPLY THE BRAKE. I AM IN FEAR THAT MY BRAKES WILL CATCH FIRE FROM THE FICTION. THE RECALL THAT WAS ON THIS ISSUE, WHEN MY VIN WAS CHECKED IT SAID MY CAR WASN'T AFFECTED BY THIS BUT CLEARLY IT IS. THE RECALL SAID THE DEALER NEEDS TO UPDATE THE ELECTRONIC PARKING BRAKE SOFTWARE BUT THEY WILL NOT DO IT BECAUSE MY CAR HAS A SALVAGE TITLE. ALSO MY CAR WON'T GO OVER 50MPH BECAUSE THE BRAKES ARE ENGAGED AND WONT RELEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098908May 30, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE ELECTRICAL SYSTEM STARTED TO TRIP OUT. ALL THE CARS SYSTEMS ARE BLINKING ON AND OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098413May 29, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY CHEVROLET (5220 VALUE DR., FORT WAYNE, IN 46805, 260-484-5566) WHERE IT WAS DETERMINED THAT THE SEAT BELT NEEDED TO BE REPLACED AND THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098499May 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AS I GO DOWN THE ROAD THE ENGINE LIGHT COMES ON AND THE STABLETREK WARING TRACKION LIGHT ALSO COMES ON LIGHT AND POWER REDUCE ENGINE POWER LIGHT COMES ON BUT NOT ALL THE TIME IT GOES OFF AFTER A DAY OR SO AND THAN NO ONE CAN FINE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098522May 29, 2018
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR HEADLIGHTS FAILED INDEPENDENTLY WHILE BEING OPERATED AT NIGHT. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 260,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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