Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #11118650August 8, 2018UNKNOWN OR OTHER
I THINK THERE SHOULD BE A RECALL ON THE STABILIZER BAR. OUR ENGINE POWERS DOWN IF THE WIRE BEHIND THE GAS PEDAL GETS LOOSE. THIS HAS HAPPEN TO MY HUSBAND CAR MORE THAN ONCE DRIVING DOWN THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11118305August 7, 2018AIR BAGS
THIS RECALL FOR PASSENGER PRESENCE SYSTEM HARNESS WAS REPLACED IN 2016 AND REPLACED WITH ANOTHER DEFECTIVE PART STILL SHOWING THE AIRBAG RECALL LIGHT NO DEALER WILL FIX THIS DEFECTIVE RECALL REPLACEMENT AND GENERAL MOTORS KEEPS SAYING I HAVE TO PAY FOR IT. ONLY 600 MILES HAVE BEEN PLACED ON THE CAR SINCE THE REPLACEMENT AND NO ONE WILL RESPOND. THE CAR IS UNSAFE TO DRIVE. MY MOTHER OWNED THE CAR AND IT WAS TRANSFERRED TO ME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115801August 5, 2018STEERING
THERE IS A RUBBING NOISE ON THE FRONT DRIVERS SIDE EVERY TIME I MAKE A LEFT TURN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115545August 3, 2018LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND THE STABILITRAC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNNY LONDOFF CHEVROLET (1375 DUNN RD, FLORISSANT, MO 63031) WHERE IT WAS DIAGNOSED THAT THE SIDE VEHICLE DETECTION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE. **TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115553August 3, 2018SERVICE BRAKES, ENGINE, WHEELS
TAKATA RECALL , IT MAKES A VIBRATION NOISE & WON'T GO OVER 40MPH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115473August 2, 2018AIR BAGS
GOOD MORNING, I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES. I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM. WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIRBAG SENSOR WITH AN ESTIMATED COST OF APPROXIMATELY $1100.00 WHICH WE WOULD HAVE TO PAY SINCE OUR VEHICLE HAD OVER 36,000 MILES ON IT. I WORK AT A FORD DEALERSHIP AND WAS TOLD BY OUR SERVICE MANAGER THAT THIS SORT OF ISSUE IS COVERED BY FORD MOTOR CORP. UNDER THEIR POWERTRAIN WARRANTY. I DON'T KNOW THE REASON FOR THIS, BUT I WOULD GUESS IT'S BECAUSE FORD FEELS IT WOULD BE A SAFETY ISSUE IF REPAIRS WEREN'T MADE BY A CUSTOMER DUE TO COST. WE ARE FORTUNATE ENOUGH TO HAVE BEEN ABLE TO PAY FOR THE REPAIRS, BUT I WONDER HOW MANY VEHICLES ARE ON THE ROAD THAT HAVE HAD THIS ISSUE BUT HAVE GONE UNREPAIRED DUE TO COST. I ALSO WONDER IF THERE HAVE BEEN ENOUGH ISSUES WITH THE SENSORS TO WARRANT A RECALL. THANK YOU VERY MUCH FOR YOUR TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11115181August 1, 2018ENGINE, VEHICLE SPEED CONTROL
I STARTED MY CAR AND THE CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHTS BOTH CAME ON. I GOT ON THE HIGHWAY AND TRIED TO ACCELERATE TO MERGE INTO THE LANE AND MY CAR WOULD NOT ACCELERATE AND THE STEERING WHEEL LOCKED. LUCKILY I WAS ABLE TO GET INTO THE EMERGENCY LANE BEFORE MY CAR SHUT OFF, BUT I WAS VERY CLOSE TO BEING BLASTED BY AN ONCOMING SEMI TRUCK. THIS COULD'VE BEEN FATAL TO ME IF I HAD NOT GOTTEN OVER IN TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114961July 31, 2018ELECTRONIC STABILITY CONTROL (ESC)
IN 2016 I WAS DRIVING TO WORK WHEN THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT, ABS LIGHT, SERVICE STABILITRACK LIGHT AND SERVICE BRAKE ASSIST LIGHT CAME ON ALL AT THE SAME TIME. I TOOK IT TO CHEVY DEALER AND THEY CLAIMED MY CAR WAS MISFIRING, ALONG WITH THE LEFT WHEEL HUB, AND A TUNE UP. LONG STORY SHORT, IN THREE MONTHS I SPENT ABOUT $3000 ON SOMETHING THAT IS CONTINUING TO HAPPEN. BUT THE DIFFERENCE IS NOW IT FEELS LIKE MY BRAKES SLIP WHEN THE LIGHTS COME ON. AND THEY COME ON AND OFF AND ON AND OFF..I COULD JUST HAVE TURNED THE CAR ON AND THE LIGHTS ARE DINGING. I TRIED TO SEE IF GENERAL MOTORS WILL HELP ME, AND OF COURSE THEY CANNOT DO ANYTHING. AS I READ THROUGH ALL OF THESE COMPLAINTS, IT MAKES ME FEEL LESS CRAZY SINCE EVERY TIME I TAKE IT TO A SHOP THE DIAGNOSTIC MACHINE DOESN'T PICK UP ANY CODES. THIS NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT. AND GENERAL MOTORS NEEDS TO DO BETTER IN MAKING THEIR CONSUMERS HAPPIER WITH THEIR PRODUCTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114469July 30, 2018POWER TRAIN
STARTED FORWARD FROM FULL STOP AT A TRAFFIC SIGNAL HEARD LOUD BANG CAR REVERSED DIRECTION AND IMPACTED CAR BEHIND IT
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114499July 30, 2018ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25-30 MPH, THE SERVICE BRAKE ASSIST, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED AS THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TOWED TO GARBER CHEVROLET (1700 N. SAGINAW RD, MIDLAND, MI 48640) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE RECHARGED AND A LOOSE GROUND CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 144,000. **TR CONSUMER STATED SERVICE TRACTION CONTROL-SERVICE STABILIZER-SERVICE BRAKE ASSIST CAME ON AND CAR STOPPED DEAD COMPLETELY- CAR KEY IN ON POSITION AND CAR IN DRIVE. HAD NO POWER AT ALL- HAD TO MANUALLY UNLOCK MY DOOR TO GET OUT. THEY HAD TO TOW THE CAR TO GARAGE WITH MY KEYS STUCK IN IT. FLASHERS AND NOTHING WORKED. LUCKILY NO ONE SMASHED INTO ME AND IF OUT ON A MAIN HIGHWAY GOING AT A HIGHER SPEED I WOULDN'T BE HERE TO TELL YOU ABOUT THIS. THE CAR IS FIXED BUT MY FEARS OF IT HAPPENING AGAIN ARE IMMENSE. UPDATED 10/31/18*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114162July 27, 2018AIR BAGS
AIRBAG WILL NOT STAY ON IF SOMEONE IS IN THE FRONT PASSENGER SEAT. ALARM ON DASH GOES OFF AND ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114194July 27, 2018POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE SPEED DECREASED TO APPROXIMATELY 15 MPH AND THEN REGAINED SPEED. THE VEHICLE WAS TAKEN TO LOU BACHRODT CHEVROLET BUICK GMC (7070 CHERRYVALE N BLVD, ROCKFORD, IL, 815-332-3200) FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113987July 26, 2018SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
IGNITION IS MESSING UP AND THE POWER WILL GO DOWN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114013July 26, 2018SERVICE BRAKES, STEERING, WHEELS
TAKATA RECALL: SHUTS OFF ON IT'S OWN WHILE DRIVING WITH LOSS OF CONTROL. LOSS OF STEERING. LOSS OF BRAKES, CAR SHAKES. HEADLIGHTS DIM WHEN SIGNALING FOR TURNS. CAR BEGAN SHAKING WITH LOSS OF CONTROL, BATTERY, AB, AND OTHER SENSOR LIGHTS REMAIN ON. ODOMETER BECAME EXEMPT 2016, BUT SELLER, CACHE VALLEY AUTO SALES, LEWISTON, UT HAS ODOMETER AT 142,221 MILES. THE SELLER REFUSES TO FIX, OR EXCHANGE FOR THIS VEHICLE FOR ANOTHER VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11114022July 26, 2018ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
"TAKATA RECALL " EVERYTIME I DRIVE MY VEHICLE 5 SECONDS THE CAR JERKS MAKES LOUD SOUND, STARTS BEEPING, MESSAGES APPEAR FLASHING BACK AND FORTH ENGINE POWER REDUCED, SERVICE TRACTION CONTROL, CAR SLOWS DOWN, CAR JERKS AND CHUGS, MAKES LOUD SOUND, BEEPING NOISE FROM MESSAGE BOARD, THROTTLE SOMETHING APPEARS, STEERING WHEEL LOCKS, CAR STOPS, CAN'T STEER CAR OUT OF ROAD, WON'T CRANK, MY CAR SITS IN THE ROAD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113620July 25, 2018AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AIRBAG LIGHT IS ON PAID TO GET IT FIXED AND IT'S STILL ON AFRAID TO DRIVE IT IF I GET INTO AN ACCIDENT IT WILL PROBABLY NOT DEPLOY THE ELECTRICAL SYSTEM DOESN'T WORK MY BRAKE LIGHTS DON'T WORK TO FIX THEM AND GET NEW BALLS IT'S ALL ELECTRICAL I SEEN THERE'S A RECALL BUT I BOUGHT THE CAR AFTER THE RECALL SO I HAD NO IDEA THERE WAS A RECALL FOR THE ELECTRICAL SYSTEM WIRING AND THE ELECTRICAL SYSTEM IGNITION MY KEY GETS STUCK IN THE IGNITION AND I HAVE TO PUSH A BUTTON IN THE BACK IN ORDER FOR IT TO RELEASE
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113534July 25, 2018STEERING
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED WHEN THE VEHICLE ATTEMPTED TO TURN A CORNER. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE FLIPPED INTO A DITCH. THE AIR BAGS DEPLOYED AND CAUSED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER (CHEVROLET OF GOLDSBORO, 3300 HIGHWAY 70 BYPASS, EAST GOLDSBORO, NC 27534, (919)-429-9909) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS RELATED TO THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 148,507.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #11113292July 24, 2018ENGINE, FUEL/PROPULSION SYSTEM
BAD SOLENOID IN TRANSMISSION CAUSES CAR TO JERK UPON ACCELERATION. TRANSMISSION SLIPS. USUALLY HAPPENS TAKING OFF FROM A STOP WITH A SLOW ACCELERATION. FEELS LIKE BEING REAR ENDED AND CAN CAUSE SLUGGISH ACCELERATION. PROBLEM NEEDS TO BE ADDRESSED WITH A RECALL AS MANY OTHER IMPALA DRIVERS HAVE EXPERIENCED THIS SAME ISSUE. ISSUE HAS HAPPENED AT LEAST 9 TIMES WITHIN A 6 WEEK PERIOD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113401July 24, 2018AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN DRIVING SUDDEN JERKS OF EXTRA POWER THEN SOMETIMES LOWER POWER/ ALOT OF CLICKING WHEN IM NOT IN THE CAR AND EVERYTIME I OPEN THE DOOR OR TURN OFF THE CAR. LIGHTA FLICKER WHEN ROLLING THE WINDOWS UP OR DOWN AND JUST WHEN THEY WANT RO
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11113410July 24, 2018ENGINE, UNKNOWN OR OTHER
'ENGINE POWER REDUCED', APPEARING AT RANDOM TIMES WHEN THE VEHICLE STARTS STUTTERING AND BECOMING UNDRIVABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0