Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10491011January 4, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40-50 MPH IN RAINY WEATHER, HE DRIFTED TO SLEEP AND CRASHED INTO DITCH. THE FRONT DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, RIBS AND THE CHEST. THE VEHICLE WAS TOWED TO A LOCAL TOW YARD AND WAS NOT INSPECTED OR REPAIRED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10491016January 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED AS NORMAL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491436January 4, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
I HAVE A 2009 CHEVROLET IMPALA THAT I PURCHASED IN 2010. SEVERAL MONTHS LATER, THE CAR BEGAN TO READ CHECK ENGINE, SERVICE TRACTION CONTROL, REDUCED ENGINE POWER, THEN STALLS AND JERKS WHILE I'M DRIVING. IT HAPPENS INTERMITTENTLY. I TOOK IT TO AUTOZONE TO HAVE THEM CHECK THE COMPUTER CODE. THEY SAID IT WAS THE ACCELERATOR PEDAL POSITION SENSOR. THE CAR ONLY HAS ABOUT 50,000 MILES ON IT. I AM PLANNING O TAKING IT TO THE DEALERSHIP BECAUSE IT IS HAPPENING MORE OFTEN AND I AM AFRAID THAT I WILL HAVE AN ACCIDENT AS A RESULT OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490867January 3, 2013
POWER TRAIN, ENGINE, STEERING
I WAS DRIVING TO WORK, NEARLY AT THE END OF A 50 MILE TRIP, THE CAR WAS FUNCTIONING NORMALLY WITH NO ABNORMAL NOISES OR INDICATIONS OF PROBLEMS. I DROVE THE CAR INTO THE PARKING LOT AND WAS MAKING A SLIGHT RIGHT TURN, TRAVELING AT ABOUT 15 MPH, WHEN SUDDENLY THE CAR SCREECHED TO AN IMMEDIATE HALT AND STALLED THE ENGINE. THE SUDDEN STOP WAS VIOLENT AND THREW ME AGAINST MY SEATBELT. I MOVED THE GEAR SELECTOR LEVER FROM DRIVE TO PARK AND RESTARTED THE ENGINE WITHOUT ANY TROUBLE. THE ENGINE RAN SMOOTH AND WITHOUT ANY UNUSUAL NOISE. I PUT THE CAR INTO DRIVE, BUT IT WOULD NOT MOVE AND IT MADE LOUD GRINDING AND CLUNKING SOUNDS. I PUT THE CAR IN REVERSE, BUT STILL IT WOULD NOT MOVE AND AGAIN MADE LOUD NOISES. I PUT THE CAR IN NEUTRAL AND A FRIEND CAME OVER TO HELP ME PUSH THE CAR TO A MORE SAFE AREA, BUT STILL THE CAR WOULD NOT MOVE. APPARENTLY THE DRIVETRAIN WAS LOCKED UP AND WOULD NOT MOVE, NO MATTER WHAT GEAR POSITION THE TRANSMISSION WAS IN. THE CAR WAS LATER DRAGGED ON TO A FLATBED TRUCK AND TAKEN TO MY LOCAL AUTO SERVICE CENTER, WHERE THEY DETERMINED THE TRANSMISSION WAS BAD. THE VEHICLE WAS THEN TOWED TO MY LOCAL CHEVROLET DEALER TO BE FIXED UNDER THE GM 100,000MI/5 YEAR POWERTRAIN WARRANTY. I AM VERY SHAKEN UP BY THIS INCIDENT AND FEAR WHAT WOULD HAVE HAPPEN IF THE VEHICLES FRONT WHEELS WOULD HAVE VIOLENTLY LOCKED UP LIKE THIS AT HIGHWAY SPEEDS. I FEAR THE RESULT WOULD HAVE BEEN A TOTAL LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY SEVERE INJURY OR EVEN DEATH TO MYSELF AND OTHERS. I HOPE GM AND THE NHTSA INVESTIGATE THIS INCIDENT AND FIND THE CAUSE OF THE TRANSMISSION FAILURE WITH THE GOAL OF PREVENTING THIS FROM HAPPENING AGAIN BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490916January 3, 2013
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON CITY BELTWAY, I WAS CHANGING LANES AT 50 -55MPH WHEN MY CAR EXPERIENCE SHUDDER AND THE MESSAGES THAT CAME ON SCREEN WAS ENGINE REDUCING POWER, CHECK STABILITY CONTROL, CHECK TRACTION CONTROL LIGHTS FLASH AND WHAT APPEARED TO BE ROUGH IDLING. THE NEXT INCIDENT HAPPEN OFF AND ON FOR SEVERAL DAYS. THE LAST KNOWN WAS 1/3/2013 630AM AND 115PM I WOULD HAVE TO SSHUT DOWN AND RESTART UNTIL THE MESSAGE DISAPPEARS. THE THING THAT REALLY SHOOK ME UP WAS WHEN I WAS MERGING ONTO THE HIGHWAY IN THE MORNING AROUND 6:45AM THERE WAS A SEMI AND OTHER VEHICLES BEHIND ME SO I ATTEMPTED TO MERGE AT ABOUT 30-50 WHEN THE MESSAGES APPEARED AND THE SEMI WAS PRACTICALLY ON MY TAIL. MY HEART JUMPED OUT MY CHEST BUT I REMAINED CALMED AND LUCKILY THERE WAS A MEDIAN STRIP AHEAD. I ASK MYSELF SITUATION COULD HAVE GONE WRONG AND CAUSED A MAJOR ACCIDENT OR GOTTEN KILLED FROM BEING RAMMED FROM BEHIND ALL BECAUSE I COULD'NT ACCELERATE.I HAVE A SMALL VIDEO TO BACK THIS UP. I TOOK IT TO THE DEALER AND THEY SAID THAT THERE WAS NO RECALL NOTICE AND THAT THEY WOULD NEED TO GET THE CODE AND CHARGE ME 129.00 FOR DIAGNOSTIC. THIS IS CLEARLY A SAFETY ISSUE AND WHO KNOWS HOW MANY WAS KILLED BEHIND THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490555December 31, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ANTI-THEFT SYSTEM WOULD ACTIVATE AND THE VEHICLE COULD NOT BE STARTED. THE CONTACT WOULD HAVE TO WAIT APPROXIMATELY 10 MINUTES BEFORE HE VEHICLE COULD BE STARTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE CURRENT MILEAGE WAS APPROXIMATELY 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490554December 31, 2012
SUSPENSION
VEHICLES REAR END FELT VERY LOOSE AS IF DIDN'T HAVE CONTROL OF THE CAR. TOOK TO DEALERSHIP WHERE PURCHASED. REAR TIRES HAD EXCESSIVE WEAR ON INNER EDGE. INSPECTED SUSPENSION AND FOUND ALIGNMENT OUT OF GM SPECS. PERFORMED WHEEL ALIGNMENT AND NEW TIRES PUT ON. THE VEHICLE NOW HAS 60,000 MILES AND IS DOING THE SAME THING AGAIN. REAR END IS WOBBLY AND TIRES ARE WORN.(DEC.2012). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490561December 31, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH THE VEHICLE HESITATED. THE CONTACT APPLIED MORE PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE STALLED. THE TRACTION STABILIZER WARNING LIGHT BEGAN TO ILLUMINATE ONE WEEK LATER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ACCELERATOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490512December 30, 2012
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I STARTED THE CAR WITH THE REMOTE START AND IT WAS WARMING UP, WENT OUT PUT MY TWO SMALL CHILDREN I AND STARTED IT WITH THE KEY, WENT BACK TO GRAB MY BAG, AND GOT IN TO GO. WHEN I HOPPED IN THE MESSAGE CENTER WAS BLINKING; ENGINE POWER REDUCED, STABILIZATION TRACK, AND SOMETHING ELSE TO DO WITH THE TRACTION CONTROL. IT WAS VERY COLD OUT AND WE HAD A LONG DRIVE, I WAS VERY SCARED WE WOULD BE STRANDED IN THE COLD. MY CAR HAS SEVERAL MILES, BUT HAS ALWAYS BEEN TAKEN CARE OF. THIS IS VERY FRUSTRATING, AND SCARY. I HAVE DONE SOME RESEARCH ON-LINE, AND IT SOUNDS AS THOUGH CHEVY IS DOING NOTHING TO HELP THE SITUATION, AND ITS HAPPENING WITH A LOT OF THE SAME YEAR VEHICLES! I LOVE MY CAR, THIS IS THE FIRST BIG ISSUE, I AM SO SAD ABOUT IT. I AM WORRIED ABOUT DRIVING WITH MY KIDS, FROM WHAT I HAVE READ THE CAR WILL JUST TURN OFF! NOT OKAY!!! I HOPE THAT SOMETHING; SAY A RECALL HAPPENS SO THIS CAN BE REPAIRED WITH FEW LIVES LOST. DO THEY WANT TO BE LIKE TOYOTA AND ALL THE HEADACHE THEY HAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490355December 28, 2012
ELECTRICAL SYSTEM
VEHICLES GAUGES DO NOT WORK@! SOME ARE STUCK AND WORK PERIODICALLY OR NOT AT ALL. FALSE READINGS FOR SPEED, FUEL AND TEMPERATURE. CONTACTED THE DEALER ABOUT RECALLS AND THERE ARE NONE ALTHOUGH I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME THING. THIS CAR DRIVES HIGHWAY EVERY DAY AND THIS IS VERY DANGEROUS. I WAS TOLD THAT IT IS A PROBLEM WITH THE INSTRUMENT CLUSTER THAT IS WELL KNOW AN COST $600 TO FIX. THIS IS UNACCEPTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490186December 27, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE WINDSHIELD WIPER TRANSMISSION FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE TRANSMISSION FOR THE WINDSHIELD WIPERS. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 94,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490199December 27, 2012
POWER TRAIN
SLIP IN TORQUE CONVERSION AROUND 30 TO 45. ALSO, YOU'LL BE TAKING OFF FROM A STOP AND WHEN YOU START TO PRESS THE GAS IT DELAYS, THEN SLAMS INTO MOTION ALMOST LIKE BEING HIT FROM BEHIND. * DID NOT KNOW ABOUT THIS SITE. HAD IT TO THE DEALER 3X, THEY SAID THEY FOUND NOTHING WRONG. IT IS SPORATIC AND DOES NOT HAPPEN DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490211December 27, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COMPLETING A LEFT TURN, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT LOST CONTROL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 82,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10490237December 27, 2012
SEATS
THE TALL REAR SEAT HEADRESTS SEVERELY OBSCURE VISION TO THE REAR WHEN BACKING UP. THE MIDDLE REAR SEAT HEADREST IS THE WORST OFFENDER, AND COMPLETELY BLOCKS MY REAR VISION TO THE POINT WHERE I CANNOT TELL IF THERE IS A VEHICLE OR OTHER OBJECT BEHIND ME WHILE DRIVING DOWN THE ROAD OR BACKING UP. IT APPEARS THAT THE PROBLEM HAS BEEN RECOGNIZED BY GM AS I HAVE NOTICED THE 2012 IMPALA DOES NOT HAVE THIS CENTER REAR HEADREST! THIS IS AN ACCIDENT WAITING TO HAPPEN AND A RECALL NEEDS TO BE ISSUED FOR THESE OLDER MODEL IMPALAS SO THESE REAR SEAT HEADRESTS CAN BE REMOVED. I ALREADY SUBMITTED A COMPLAINT TO GM (REFERENCE #[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490070December 26, 2012
ENGINE
I HAVE A 2001 CHEVY IMPALA WITH A 3.8L V6. MONDAY AROUND 9:45AM I WENT OUTSIDE TO START MY VEHICLE AND I SAW THAT THE BATTERY WAS DEAD SO I GOT A NEIGHBOR OF MINE TO COME OVER WITH THEIR CAR AND PUT ON JUMPER CABLES AND ALLOWED THE BATTERY TO CHARGE, AFTER WAITING FOR IT TO CHARGE, I TURNED THE KEY. WHEN I TURNED THE KEY I HEARD A LOUD EXPLOSION, AND THE PLASTIC INTAKE MANIFOLD EXPLODED AND CAUGHT ON FIRE. THE FIRE HAD TO BE PUT OUT WITH A FIRE EXTINGUISHER TO PUT IT OUT. I HAD PLASTIC PIECES ALL OVER. I WANT TO KNOW WHY I HAVEN'T RECEIVED A RECALL ON THIS IF THERE HAS BEEN REPORTS OF THIS ISSUE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10489556December 23, 2012
POWER TRAIN
SLIP IN TORQUE CONVERSION AROUND 30 TO 45. ALSO, YOU'LL BE TAKING OFF FROM A STOP AND WHEN YOU START TO PRESS THE GAS IT DELAYS, THEN SLAMS INTO MOTION ALMOST LIKE BEING HIT FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489576December 23, 2012
STEERING, ENGINE, VEHICLE SPEED CONTROL
I WAS GOING DOWN THE ROAD AND OUT OF NO WHERE MY CAR SAYS SERVICE TRACTION CONTROL, FOLLOWED BY SERVICE STABILITRAK, FOLLOWED BY ENGINE POWER REDUCED WITH A CHECK ENGINE LIGHT ON. LOST ALMOST ALL POWER TO THE CAR, COULD BARELY TURN THE WHEEL AND THE BRAKES FELT EXTREMELY STRANGE. I COULD ONLY GO ABOUT 5MPH TOPS DOWN THE ROAD. LUCKILY I WAS ONLY 2 MIN FROM HOME. WHICH ACTUALLY TOOK 6 MIN BECAUSE OF THE REDUCED ENGINE SPEED. RIGHT BEFORE I PULLED IN THE DRIVEWAY THE MOTOR DIED. THE NEXT DAY I WENT OUT AND TRIED STARTING IT. THE REMOTE START WASN'T WORKING AND MY CHECK ENGINE LIGHT WAS STILL ON BUT IT DID START UP WITH A TURN OF THE KEY. I LOOKED UP CODES AND FOUND THAT IT WAS TELLING ME THE ACCELERATOR PEDAL SENSOR WAS BAD. I HAVE GOOGLED THIS ISSUE AND FOUND THAT IT IS A VERY DANGEROUS, COMMON PROBLEM WITH THE CHEVY IMPALA. ALTHOUGH THAT IS THE CODE IT IS GIVING ME, OTHER PEOPLE HAVE HAD TO REPLACE THEIR THROTTLE BODY TO RESOLVE THE PROBLEM. GM SHOULD RECALL IT BEFORE SOMEONE GETS HURT. I WILL NOT BE BUYING ANOTHER GM VEHICLE IN THE FUTURE BECAUSE THEY ARE TOO CHEAP TO FIX THIS COMMON ISSUE WHICH COULD ESSENTIALLY COST SOMEONE THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489398December 20, 2012
ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN BEGAN SOUNDING INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,281.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489235December 19, 2012
ELECTRICAL SYSTEM
EVERY NOW AND THEN YOU GO TO START THE CAR IT WON'T DO ANYTHING. ALL THE LIGHTS, RADIO, EVERYTHING COMES ON AS NORMAL BUT WHEN YOU TURN THE KEY OVER TO START IT WON'T DO NOTHING, CLICK, OR ANYTHING. ONE TIME WE LEFT THE CAR OVER NIGHT, LOCKED UP, THE NEXT DAY IT STARTED LIKE NOTHING WAS WRONG. ANOTHER TIME I LET THE CAR SIT FOR 15 MINS AND IT STARTED FINE. THEN ANOTHER TIME, I KEPT TRYING EVERY 10 TO 15 MINS FOR AN HR BUT NOTHING. THEN LET IT SIT FOR 25 TO 30 MINS THEN NOTHING BUT I LEFT THE KEY IN ON POSITION FOR A COUPLE MINUTES WHILE ALL THE LIGHTS RAN AND THEN IT STARTED FINE. SOME PEOPLE SAY ITS THE STARTER, IGNITION OR EVEN THE SECURITY. A LOT OF PEOPLE HAVE HAD THIS PROBLEM THERE'S EVEN VIDEOS OF PEOPLE COMPLAINING. ID SAY THAT THERE'S SOMETHING THAT NEEDS TO BE LOOKED INTO SO EVERYONE W THESE VEHICLES KNOW WHAT'S WRONG. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489114December 18, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SHE STARTED THE VEHICLE, SHE RECEIVED AN ILLUMINATED MESSAGE STATING THAT THE ENGINE POWER WAS LOW. LATER THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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