Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10497905February 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM INDEPENDENTLY ENGAGED PREVENTING HER FROM STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BODY CONTROL MODULE, THE IGNITION CYLINDER AND THE PASS CODE KIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,802.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497615February 10, 2013
POWER TRAIN
SEEMS LIKE A CHEMICAL SMELL LIKE EXHAUST IS COMING INTO THE CAR. MAKES YOU COUGH. YOU CANT SEE ANY SMOKE . WONDERING IF THE EXHAUST SYSTEM HAS TOO MUCH BACK PRESSURE CAUSING EXTRA EXHAUST TO COME IN THE FRESH AIR INTAKE. THE SAME EFFECT ON A RENTAL 2012 IMPALA WHICH HAS THE SAME DESIGN, THAT CAR HAD ONLY 16,000 MILES. SEEMS WORSE WHEN THE OUTSIDE AIR IS ON, NOT SO MUCH WHEN THE RECIRCULATION IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497644February 10, 2013
SEATS
MY WIFE WAS SITTING STILL AT A RED LIGHT ON A ROAD WITH A 50MPH SPEED LIMIT. THE OTHER DRIVER DID NOT SEE THE RED LIGHT OR HER CAR & REAR ENDED HER AT FULL SPEED. THE BACK OF HER SEAT SNAPPED ALL THE WAY BACK AND THE BOTTOM OF THE SEAT LODGED UPWARD CAUSING HER THIGHS AND PELVIC AREA TO BE SEVERELY COMPRESSED BETWEEN THE STEERING WHEEL AND SEAT WHILE HER HEAD WAS JOSTLED AROUND VIGOROUSLY DUE TO THE LACK OF BACK SUPPORT. HER SEATBELT WAS ON AND WORN PROPERLY. HER BODY WAS THROWN FORWARD THEN SLAMMED BACK HARD. SHE SUSTAINED INJURY AND WAS DIAGNOSED WITH A BRAIN CONTUSION AND SEVERE WHIPLASH BY THE TRAUMA UNIT AFTER BEING RUSHED VIA AMBULANCE TO THE NEAREST LOCAL HOSPITAL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10496949February 9, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
ENGINE ACCELERATES TO 3,000 RPM DURING WARM UP (SOMETIMES). USUALLY OCCURS ABOUT FIVE MINUTES AFTER COLD START. HAS LASTED 10 TO 15 MINUTES WHILE DRIVING. HAS NOT REPEATED DURING SAME DAY AND NOT HAPPEN AGAIN FOR DAYS OR WEEKS DURING THE PAST FIVE MONTHS. REPLACED ECM (COMPUTER), IAC (IDLE AIR CONTROL), COOLANT TEMP. SENSOR AND CLEANED THROTTLE BODY. DEALER CANNOT SUGGEST SOLUTION. UNABLE TO GET CAR TO DEALER WHILE PROBLEM IS HAPPENING. SCANNED FOR DTCS MULTIPLE TIMES, NONE. CONTROLLING SPEED WITH BRAKE IS NOT A GOOD SOLUTION. SAFETY HAZARD! *TR THE CONSUMER STATED WHEN THE BODY CONTROL MODULE FAILED, THE KEY FOB WOULD NOT WORK, THE ENGINE WOULD NOT START, THE INTERIOR LIGHTS WOULD NOT COME ON AND THE HEAD LIGHT WOULD NOT TURN OFF. THE CONSUMER HAD TO DISCONNECT THE BATTERY, IN ORDER TO TURN THE HEAD LIGHTS OFF. AFTER RECONNECTING THE BATTERY, EVERYTHING RETURNED TO NORMAL. THE BCM WAS REPLACED. UPDATED 03/19/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496850February 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND THE TACHOMETER WAS INOPERABLE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER CONSTANTLY DISPLAYED 30 MPH AND THE TACHOMETER CONSTANTLY DISPLAYED 1000 RPM. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO LOCATE A FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY NEEDED MORE THAN ONE HUNDRED COMPLAINTS ON THE WEBSITE BEFORE ISSUING A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496867February 8, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL FOUR DOOR LOCKS WERE INDEPENDENTLY LOCKING AND UNLOCKING. THE DOOR LOCKS HAVE ALL FAILED AND THE CONTACT WAS ONLY ABLE TO USE THE KEY TO OPEN THE DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE ACTUATORS AND COMPUTERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498703February 8, 2013
POWER TRAIN
CAR BUCKS WHEN GOING FROM 0 MPH. BROUGHT CAR INTO DEALER SEVERAL TIMES THEY CHECKED IT OUT. THEY DIDN'T FIND A PROBLEM BUT CAR STILL BUCKS. SPOKE TO OTHER OWNERS, THEY HAVE SAME PROBLEM. NO RESPONSE FROM GENERAL MOTORS THAT THE PROBLEM EXISTS. PROBLEM STARTED AT @30000 MILES. CAR HAS 68000 MILES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496833February 8, 2013
STEERING, ELECTRICAL SYSTEM
AS I WAS DRIVING ON THE HIGHWAY, SUDDENLY REDUCED ENGINE POWER CAME UP ON THE DASH BOARD. FOLLOWED BY THE STEERING WHEEL LOCKING UP AND THE CAR SHUTTING OFF. AFTER 20 MINUTES THE CAR STARTED AGAIN, BUT NOW I DRIVE WITHA CONSTANT FEAR OF THIS HAPPENING AGAIN, AND WHAT IF MY CHILDREN ARE IN THE CAR NEXT TIME! I HAVE A CONSTANT ISSUE WITH THE POWER STEERING LINE LEAKING, ALTHOUGH I HAVE REPLACED THE PUMP, AND THE FUEL LINE. I FEEL LIKE I AM THROWING MY MONEY INTO A BOTTOM LESS PIT. WHAT DO I DO FROM HERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496664February 6, 2013
ENGINE
DRIVING AT APPROXIMATELY 65 MPH AD THEN ALL OF A SUDDEN THE WARNING LIGHTS COME ON : CHECK STABILITY TRACKER, REDUCE POWER, AND THE VEHICLE SHUTS DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496442February 5, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE TACHOMETER WOULD NOT PROVIDE A READING. AFTER TIME PROGRESSED, THE FUEL GAUGE AND THE SPEEDOMETER BEGAN PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496515February 5, 2013
ENGINE
I OWN A 2010 IMPALA WITH WHAT SEEMS TO BE A WIRING PROBLEM WHICH CAUSES A HUGE SAFETY CONCERN. WHEN I GOOGLE THE PROBLEM TO TRY AND FIND OUT WHAT IS WRONG IT SEEMS OTHER PEOPLE HAVE HAD THIS SAME ISSUE WITH THE IMPALA. THE PROBLEM CAUSES THE CAR TO COMPLETELY SHUT DOWN WHILE YOU ARE DRIVING DOWN THE HIGHWAY. IF YOU ARE UNABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE IT SHUTS OFF, IT JUST DIES RIGHT THERE IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC. FIRST THE TRACTION LIGHT WILL COME ON A COUPLE OF TIMES AND THEN YOUR CAR WILL SAY SOMETHING LIKE SHUTTING DOWN, THEN IT WILL JUST TURN OFF. THIS IS VERY SCARY. IF OTHER PEOPLE HAVE THIS PROBLEM, ISN'T IT A MATTER THAT CHEVY SHOULD HAVE TO RECALL? I CAN'T IMAGINE THIS IS SOMETHING THAT HAPPENS TO MOST CARS, ESPECIALLY WHEN IT IS ONLY 3 YEARS OLD. THEY SEEM TO HAVE A FEATURE THAT SHUTS DOWN THE POWER IF THE CAR THINGS IT IS LOSING CONTROL OF THE TIRES, BUT THE PROBLEM IS, THE TIRES ARE FINE BUT THE SENSOR IS MESSED UP. I HAVE READ MANY POSTS COMPLAINING OF THIS SAME ISSUE. IT CAN'T BE SAFE TO HAVE CARS JUST SHUT DOWN RIGHT IN THE MIDDLE OF THE HIGHWAY. I WAS ALMOST HIT! MY DAUGHTER WAS IN THE CAR. I WAS BARLEY IN THE SHOULDER AS IT SHUT DOWN RIGHT AS I WAS PULLING ONTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496302February 4, 2013
SERVICE BRAKES, TRACTION CONTROL SYSTEM
THE TRACTION CONTROL LIGHT CAME ON BEFORE THE SNOW AND ICE CAME AND THEN ON MY WAY TO WORK WITH NO WARNING WHEN THE BRAKES WERE APPLIED I HAD NO BRAKES AT ALL. I SLID RIGHT THROUGH A BUSY INTERSECTION WITH NO WARNING. THE ABS BRAKING SYSTEM DOES NOT WORK AT ALL IN THE SNOW AND ICE. I WAS VERY LUCKY THE CARS WERE SPACED OUT, THAT KEPT ME FROM A VERY SERIOUS ACCIDENT. I HAVE READ ONLINE THAT ALOT OF OTHER PEOPLE ARE EXPERIENCING THE EXACT SAME PROBLEM WITH THE SAME MAKE,MODEL AND YEAR OF CAR. MY QUESTION IS WHY HAVE THEY NOT ISSUED A RECALL ON THE 2004 CHEVY IMPALA BEFORE IT KILLS OR SERIOUSLY INJURES OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496342February 4, 2013
ELECTRICAL SYSTEM, STEERING
KEY GETS STUCK IN IGNITION AND WILL NOT TURN TO LOCK POSITION. THE BATTERY RUNS DOWN AFTER SITTING FOR AWHILE. I "GOOGLED" COMPLAINTS OF THIS HAPPENING AND THERE WERE HUNDREDS OF COMPLAINTS. THE PROBLEM LIES IN THE CENTER CONSOLE OF AUTOMATIC TRANSMISSION CARS. CHEVROLET DESIGNED THE WIRING HARNESS TO DRAG ACROSS THE FLOOR WHILE MOVING THE SHIFTER LEVER FROM GEAR TO GEAR. THIS EVENTUALLY CAUSES THE WIRES TO BREAK. DEPENDING ON WHICH OF THE FIVE WIRES BREAK CAUSES PROBLEMS WITH THE IGNITION SWITCH (CAR WON'T START, TRANSMISSION WON'T SHIFT, STEERING WHEEL WON'T LOCK, KEY WON'T COME OUT ARE SOME OF THE PROBLEMS). AS I STATED THERE ARE HUNDREDS OF COMPLAINTS AND FEEL TO ISSUE A RECALL BY CHEVROLET WOULD BE INLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496162February 2, 2013
SUSPENSION, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
WE ARE GETTING READY TO HAVE TO REPLACE OUR THIRD SET OF TIRES. WE BOUGHT OUR IMPALA NEW AND REPLACED OUR FIRST SET OF TIRES AT FEB. 2010 (38,000 MILES). REPLACED AGAIN AT 54,000 MILES DEC. 2011. REPLACED AGAIN AT 65,000 NOV. OF 2012 AND IT IS IN NEED OT NEW REAR TIRES AGAIN AT 72,000. CAR SHAKES AND BACK END SLIDES IN BAD WEATHER. SERVICE DEPARTMENT STATES THAT IT NEEDS A CAMBOR KIT. RESEARCH HAS SHOWN THAT CHEVROLET PRODUCED A FAULTY SUSPENSION ROD AND RECALLED "POLICE OWNED" VEHICLES BUT NOT CONSUMER VEHICLES. DO NOT FEEL SAFE IN VEHICLE OR ALLOWING MY 16 YEAR OLD TO DRIVE IT. MY CAR IS ALIGNED AND TIRES ROTATED AND SERVICED FREQUENTLY! TIRES WEAR DOWN TO METAL STICKING OUT OF TIRES AND INNER WEAR IS INCREDIBLE. LEFT TIRE BEHIND THE DRIVER IS THE QUICKEST TO HAVE PROBLEMS AND BEGIN TO CAUSE CAR TO SHAKE. SECONDLY, REAR DOOR AUTOMATIC DOOR LOCKS QUITE WORKING AFTER 2 YEARS OF OWNING CAR. HOW DO I BECOME PART OF THE CLASS ACTION LAW SUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496210February 2, 2013
SUSPENSION, WHEELS
PREMATURE TIRES WEAR ON THE INSIDE TREAD OF THE REAR WHEELS. THIS IS CAUSING STEERING ISSUES AT HIGH SPEED. NOT NOTICEABLE UNTIL REAR TIRES ARE ROTATED TO FRONT, THEN THERE IS A SHAKE. THERE IS A PENDING LAWSUIT FOR THIS OCCURRENCE ON THE 07 AND 08 IMPALAS. APPARENTLY THE REAR SPINDLES ARE TO BLAME DUE TO POOR DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496100February 1, 2013
POWER TRAIN, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER DOES NOT WORK MOST OF THE TIME. CAR WILL SHUT DOWN WITHOUT WARNING GOING DOWN ROAD. THE CHECK ENGINE LIGHT DOES NOT COME ON. AFTER PULLING OVER IT WILL START BACK UP. HAVE BEEN PLACED ON DIAGNOSTICS MACHINE AND NO CODES ARE TRIGGERED. WE HAVE REPLACED FUEL FILTER. HAD A TUNE UP DONE. NOTHING IS WORKING AND MECHANICS CANT FIGURE OUT WHAT IS WRONG. VERY DANGEROUS. HAS HAPPENED MANY TIMES. LAST TIME GOING DOWN MOUNTAIN ON A CURVE WITH NO WHERE TO PULL OVER. LUCKILY NO TRAFFIC AT THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496107February 1, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS STARTING THE CAR UP AND THE ENGINE WAS GOING IN AND OUT. I NOTICED THAT THE CHECK ENGINE LIGHT WAS ON AND IT STAYED ON. THE STABILI-TRAC LIGHT ALSO CAME ON. THE PANEL ALSO SAID THAT THE ENGINE WAS LOSING POWER. THIS HAPPENED 2 TIMES WITHIN THE LAST 8 DAYS. I STOPPED THE VEHICLE AND TURNED IT OFF. CRANKED IT BACK UP AND THE CHECK ENGINE LIGHT WAS STILL ON. TOOK IT TO THE CAR DEALER AND THEY SAID THAT IT WAS THE THROTTLE POSITION SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495066January 29, 2013
POWER TRAIN
REPORTED THAT CAR WOULD JERK (KICK INTO GEAR LATE) WHEN ACCELERATING FROM STOP TO START. AT 74,000 WE MADE OUR FIRST CLAIM WITH LOCAL DEALER. THEY COULDN'T DUPLICATE THE CONCERN. BROUGHT CAR IN TWO MORE TIME BECAUSE IT GOT WORSE. FELT LIKE SOMEONE WAS HITTING ME FROM THE BACK. MY CAR OFTEN KICKS OUT OF GEAR ON A LEFT TURN. ON TWO SEPARATE OCCASIONS, I WAS ALMOST T-BONED. THEY NEVER FOUND THE ISSUE UNTIL 121,000. THAT WAS WHEN THEY DECLARED THAT THE TRANSMISSION NEEDED TO BE REPLACED. GM DOESN'T WANT TO COVER THE REPAIR NOW THAT THE VEHICLE IS OUT OFWARRANTY. I HAVE RESEARCHED AND FOUND WAY TOO MANY TRANSMISSION ISSUES WITH THESE MODEL VEHICLES. GM REALLY SHOULD INVESTIGATE THIS CONCERN. I ADVISE ANYONE TO PESTER GM ABOUT THIS CONCERN. AFTERALL, WE ARE THE CONSUMERS. UNFORTUNATELY IT'S TOO LATE FOR ME, I DON'T TRUST THEIR PRODUCTS ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495075January 29, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD WHINING NOISE WAS HEARD FROM THE STEERING WHEEL AS THE POWER STEERING ASSIST FAILED. THE CONTACT EXPERIENCED EXTREME DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. THE CONTACT MERGED TO THE ROAD SHOULDER, POWERED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PRESSURE LINE HOSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 175,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494925January 28, 2013
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT WITH THE HIGH BEAMS ON, THE HEADLIGHTS AND INSTRUMENT LIGHTS SUDDENLY GO DARK. MANIPULATING THE HIGH/LOW BEAM SWITCH ON THE STEERING COLUMN CAUSED THE LIGHTS TO TURN ON AGAIN. THIS CONDITION HAS HAPPENED SEVERAL TIMES AND OCCURS WITHOUT WARNING. IT IS A VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala