Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10511170May 8, 2013
SEATS:MID/REAR ASSEMBLY
REAR SEAT CENTER HEAD REST LIMITS VISIBILITY, SHOULD BE A RECALL ON THIS. IT IS A DEFINITE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511179May 8, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED. THE CONTACT ALSO STATED THAT A RATTLING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE TURN SIGNALS, HOWEVER, WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,614. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510726May 6, 2013
ELECTRICAL SYSTEM
WE BOUGHT THIS VEHICLE ON MARCH 27TH 2013. ON APRIL 20TH 2013 (THAT IS 24 DAYS). THE KEY BECAME STUCK IN THE IGNITION, THE CAR WILL START AND RUN BUT YOU CANT SHUT IT OFF AND REMOVE THE KEY, THEREFORE WE HAVE TO REMOVE THE CABLE TO THE BATTERY EVERYTIME WE GET OUT OF THE CAR , BECAUSE IF WE DON'T, THE BATTERY IS DEAD WHEN WE COME BACK. OF COURSE WE FIND OUT AFTER WE BUY IT THAT THIS IS A COMMON PROBLEM AND IS EXPENSIVE TO FIX. WE FEEL VERY STRONGLY THAT THIS SHOULD BE RECALLED AND FIXED. WE ARE RELYING ON THIS CAR TO GO TO WORK AND TAKE OUR CHILDREN TO SCHOOL. WE SHOULDN'T HAVE TO REMOVE AND REPLACE THE BATTERY CABLE EVERTIME WE GET IN AND OUT. WHEN WE PURCHASED A CHEVY WE EXPECTED IT TO WORK LIKE IT IS SUPPOSED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510760May 6, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I PUT A NEW FUEL PRESSURE SENSOR IN AND NOW MY 02 IMPALA WONT START AND NOT GETTING ANY POWER TO FUEL PUMP NOW, WE ARE A CAR LOT AND THIS CAR HAS BEEN SITTING UNABLE TO START NOW FOR OVER 2 WEEKS, HAD MANY CERTIFIED MECHANICS FROM OUR AREA OBSERVE THE PROBLEM, INCLUDING 2 CERTIFIED CHEVROLET MECHANICS, AND NONE HAVE COME UP WITH A SOLUTION. JUST DON'T MAKE SENSE, I AM SURE CHEVROLET IS AWARE OF THE PROBLEM SO PLEASE LET ME KNOW WHAT THE PROBLEM IS SO I CAN HAVE IT REPAIRED SO WE CAN SELL THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510711May 5, 2013
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING. APPRX 30-45MPH. RANDOM SERVICE LIGHT APPEARED SHOWED AS "REDUCED POWER ENGINE" VEHICLE THEN AUTOMATICALLY SLOWED DOWN. TURNS OFF WITHOUT NOTICE. UN-SAFE. OVER 1500 REVIEWS SAME SITUATION SAME VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510713May 5, 2013
SUSPENSION
DURING ROUTINE CHASSIS INSPECTION AS PART OF OIL CHANGE, I NOTICED BOTH REAR TIRES HAD WIRES EXPOSED ON INSIDE TREAD SURFACE. THESE HAVE ONLY 16,000 MILES OF USE AND ARE CONDEMNED. THE VEHICLE HAS 67 K MILES AND THIS IS THE END OF THIRD SET OF TIRES ! REAR WHEEL CAMBER IS AT FAULT BUT WHY ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510643May 4, 2013
POWER TRAIN
PURCHASED THE 2006 CHEVY IMPALA 3.9L WITH ABOUT 30,000 MILES. AT AROUND 60,000 MILES I STARTED TO NOTICE THE TRANSMISSION SLIP, MAYBE HAPPENED ONCE EVERY 20 TRIPS. AT AROUND 70,000 MILES IT STARTED HAPPENING MORE FREQUENTLY, ONCE OR TWICE A WEEK. HAD THE CAR LOOKED AT BY A MECHANIC AND WAS TOLD NO ISSUE WAS FOUND. NOW AT 75,000 MILES AND IT HAPPENS MULTIPLE TIMES ALMOST EVERY TRIP I TAKE WITH MY CAR. IT OCCURS AFTER SHIFTING FROM PARK INTO DRIVE THEN PULLING OFF OR WHEN PULLING OFF FROM A RED LIGHT OR STOP SIGN. ENGINE REVS, CAR HESITATES FOR 2-4 SECONDS THEN SLIPS REAL HARD INTO GEAR. I HAVE READ IN NUMEROUS FORUMS THAT GM TECH SAY THIS IS NORMAL BEHAVIOR FOR THIS TRANSMISSION, AND NUMEROUS PEOPLE HAVING THEIR TRANSMISSIONS REPLACED ONLY TO HAVE THIS ISSUE RECUR. THIS ISSUE ALMOST RESULTED IN CRASH ONCE WHEN ENTERING A 40MPH ZONE FROM A STOP SIGN, AS AFTER STOPPING AND TAKING MY FOOT OFF THE BRAKE AND APPLYING THE GAS, THE VEHICLE BEGAN ROLLING ONTO THE 40MPH ZONE AND ENCOUNTERED A 6-7 SECOND DELAY BEFORE SLIPPING INTO GEAR AND ACCELERATING, CAUSING THE APPROACHING VEHICLE TO HAVE TO APPLY ITS BRAKE ABRUPTLY TO PREVENT A COLLISION. AT THIS POINT THE SLIPPING IS BECOMING A REAL ISSUE AS I NOW HAVE A TODDLER IN MY VEHICLE AND DO NOT WANT TO RISK ANY NECK OR OTHER INJURIES DUE TO THE JERKING OF THE VEHICLE WHEN IT SLIPS INTO GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510652May 4, 2013
ELECTRICAL SYSTEM
SPEEDOMETER AND TEMPERATURE ON THE INSTRUMENT CLUSTER READ ERADICATE AT ALL SPEEDS. WHEN I WENT TO A MECHANIC HE SAID HE WAS CHANGING 3 TO 5 OF THESE A WEEK. JUST THINK HUNDREDS OF THOUSANDS OR MAYBE MILLIONS OF VEHICLES ON THE ROAD WITH NO CLUE AS TO HOW FAST THEY ARE GOING. IT'S NOT JUST THIS MAKE AND MODEL GM HAS A LOT OF THEM. THERE ARE MANY BUSINESSES THAT ARE REBUILDING THESE INSTRUMENT CLUSTERS BECAUSE OF THE FAILURES. CHECK IT OUT ON THE INTERNET. WHEN IS GM GOING TO BE MADE TO CORRECT THERE FAULTY PRODUCTS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510475May 3, 2013
STEERING, ENGINE, SUSPENSION
MY WIFE AND I PURCHASED THE CHEVY IMPALA TO BE OUR FIRST VEHICLE TOGETHER AFTER GETTING MARRIED. BOUGHT THIS VEHICLE BRAND NEW ONLY 102 MILES ON IT BEFORE WE DROVE IT OFF THE LOT. LITTLE DID WE KNOW IT WAS GOING TO BE 4 YEARS OF NIGHTMARES AND HEADACHES. AT THE TIME READ MANY REVIEW ABOUT THE IMPALA, NOTHING TOO MAJOR WAS FOUND. AFTER THE FIRST WEEK, THE POWER STEERING SEEMED TO BE FAILING, ESPECIALLY DURING RAIN. TOOK IT BACK TO THE DEALER AND THEY COULD NOT REPLICATE THE INCIDENT. THEY TOLD US THEY COULD NOT FIND ANYTHING WRONG AND TO BRING IT BACK IF THE PROBLEM CONTINUED. IT DIDN'T TAKE LONG AND WE WERE BACK AT THE DEALER WITH THE SAME PROBLEM. DEALER SAID THEY CHECKED THE BELTS AND THE FLUID ALL WORKING PROPERLY. AFTER A FEW OTHER TIMES OF THE POWER STEERING FAILING TOOK THE VEHICLE TO ANOTHER DEALER AND THEY TOO COULD NOT FIND ANYTHING WRONG WITH THE PS. SO, AFTER SEVERAL TRIPS BACK TO DEALER WE DECIDED TO JUST DEAL WITH IT. WHICH BRINGS ME TO MY NEXT COMPLAINT ABOUT THE 2008 IMPALA, AT JUST OVER 10,000 NOTED ABNORMAL WEAR ON TIRES, AND WIRES PEEKING THROUGH ON THE INSIDE. TOOK IT IN TO DEALER AND THEY ACCUSED US OF ABUSIVE DRIVING BEHAVIOR AND NEGLECT, WHICH WAS A NEW ON TO ME. ANYWAY, THEY REFUSED TO REPLACE THE TIRES SITTING THE WARRANTY ONLY COVERS DEFECTS AND NORMAL DRIVING CONDITIONS. SO, BY THIS TIME WE ARE STARTING TO REGRET THE PURCHASE OF THIS VEHICLE. WE HAD TO REPLACE ALL 4 TIRES @ 98.00 EACH. ABOUT YEAR LATER AT 28,000 MILES BEGAN TO HAVE THIS PROBLEM ONCE AGAIN. AFTER MANY HOURS OF DEBATES AND PHONE CALLS THEY AGREE TO "CHECK OUT OUR PROBLEM" WITH NO COST TO US. LOW AND BEHOLD WOULDN'T YOU KNOW IT, THEY FOUND NOTHING WRONG WITH THE VEHICLE AND ADVISED US TO PURCHASE BETTER BRAND TIRES. THE LAST TIME I LOOKED MICHELIN WAS A TOP BRAND TIRE. ON TOP OF EVERYTHING ELSE, MAIN SEAL IN MOTOR BEGAN TO LEAK. THIS WAS THE LAST STRAW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510397May 2, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THIS HAS HAPPENED MULTIPLE TIMES TO MY 2011 IMPALA. I WILL BE DRIVING NORMALLY, ANYWHERE FROM 45 TO UP TO 65 MPH, AND I WILL GET A WARNING SAYING "SERVICE STABILTRACK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED". USUALLY I CAN SHUT THE CAR OFF AND WAIT 5 MINUTES, AND THE MESSAGES WILL CLEAR, BUT THE CHECK ENGINE LIGHT WILL REMAIN ILLUMINATED FOR THE NEXT COUPLE OF DAYS, EVENTUALLY CLEARING. THERE NEEDS TO BE A RECALL FOR WHATEVER IS CAUSING THIS, BECAUSE THERE ARE A LOT OF FOLKS WITH IMPALAS HAVING THIS SAME EXACT PROBLEM. WE AS THE CONSUMER, SHOULD NOT HAVE TO PAY MONEY OUT OF OUR POCKET, FOR A PROBLEM THAT CHEVROLET CAUSED DURING THE MANUFACTURE OF THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510262May 1, 2013
POWER TRAIN
STARTING FROM STOPPED POSITION, TRANSMISSION SLIPS WHEN PRESSING GAS PEDAL. NO ERROR CODES. ALSO WHEN COMING TO A COMPLETE STOP, AFTER STOPPING, THE VEHICLE JERKS, LIKE IT IS GOING FROM NEUTRAL INTO FIRST GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510322May 1, 2013
AIR BAGS
AIR BAG SERVICE LIGHT CAME ON. IT IS INTERMITTENT. I HAD THIS SAME ISSUE WITH MY 2000 IMPALA. I DID TAKE MY 2009 IMPALA INTO DEALERSHIP FOR RECALL BACK IN 2010, REGARDING SEAT BELTS AND WAS TOLD THAT IT DIDN'T NEED TO BE FIXED. SEEING MY PREVIOUS IMPALA HAD THE SAME ISSUE FOR THE ENTIRE TIME I OWNED THAT VEHICLE, 178K MILES DRIVEN, I BELIEVE THIS IS A DEFECT IN THIS MODEL. I DIDN'T PAY FOR A NEW MODULE ON THE OLDER MODEL AS THE LIGHT WAS INTERMITTENT. I SEE ONLINE SOMETHING ABOUT PASSENGER SEAT BEING LOWERED OR PLACING AN ELECTRONIC DEVICE ON THE PASSENGER SEAT CAN CAUSE THIS. I WILL TRY TO MOVE SEAT AND NOT PLACE CELL PHONE ON SEAT. STILL THERE IS STILL AN ISSUE WITH THIS SYSTEM IF OTHERS ARE REPORTING THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510162April 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, ELECTRICAL SYSTEM
MY CHEVROLET IMPALA REDUCES THE POWER OF THE ENGINE DOWN TO 20 MPH OR LESS AND INDICATES CHECK TRACTION CONTROL AND REDUCED ENGINE POWER. I WAS ALMOST REAR ENDED BECAUSE OF THIS AND HAD TO PULL OFF THE FREEWAY TO AVOID FURTHER POTENTIAL COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510190April 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE ACCELERATING AFTER A STOP AT A RED LIGHT THE THROTTLE LOST RESPONSIVENESS. THE CHECK ENGINE LIGHT CAME ON AND THREE MESSAGES APPEARED ON THE DASH BOARD DISPLAY. 1. 'SERVICE STABILITRACK' 2. 'TRACTION CONTROL MALFUNCTION' FOLLOWED BY 3. 'REDUCED ENGINE POWER'. VEHICLE WOULD NOT ACCELERATE BEYOND 40MPH. I WAS ON A DOWN RAMP HEADING TOWARD A HIGHWAY WITH NO BREAKDOWN LANE AVAILABLE. VERY DANGEROUS SITUATION. NEXT MORNING I BROUGHT THE VEHICLE INTO A LOCAL CHEVROLET DEALER AND CODE P2138 REVEALED "ACCELERATOR PEDAL/SENSOR FAILURE." REPAIR COST $265. MANY OTHER CHEVROLET OWNERS COMPLAIN OF THIS SAME ISSUE AND THE DANGEROUS SITUATION THE ACCELERATION LOSS CAUSES. PLEASE SEE THIS EDMUNDS.COM BLOG WITH DOZENS OF OTHERS COMPLAINING OF THIS SAME ISSUE. [XXX]. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509825April 29, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I WAS DRIVING 55MPH 4/10/2013 THEN I GO DOWN TO 40 AND MESSAGE SENSOR SAYS ENGINE LOW PRESSURE OR SOMETHING LIKE THAT SO I TOOK IT TO AUTO ZONE AND THEY SAID THROTTLE SENSOR MAKE THE CHECK ENGINE LIGHT COME ON NOW 4/27/2013 THE LIGHT CAME ON AGAIN NOW THEY SAYING THE PEDAL SENSOR AND THE LOW ENGINE PRESSURE CHECK ENGINE LIGHT IS ON AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509752April 27, 2013
AIR BAGS
AIR BAG LIGHT INDICATED NEEDS SERVICE. 3RD VISIT TO DEALER FOR SAME REPAIR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509753April 27, 2013
AIR BAGS
3RD TRIP TO THE DEALER FOR SERVICE AIR BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509554April 25, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
RIDING ALONG AT 70 MPH TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT COMES ON. COMPUTER SAYS ENGINE SPEED IS REDUCED. DROVE TWO MORE MILES TO PULL OVER SAFELY BUT CAR CUT OFF AND COMPUTER SAYS ENGINE START IS DISABLED AND CAR WOULD NOT RESTART UNTIL I UNHOOKED BATTERY. NOT REAL FUN WITH RUSH HOUR IN ST. LEWIS.GLAD I WAS NOT [XXX]ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509588April 25, 2013
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING, FAST OR SLOW, MY CAR WILL SLOW DOWN ABRUPTLY AND A "ENGINE POWER IS REDUCED" WARNING COMES UP ON THE LCD DASH. THIS HAS ALSO HAPPENED WHILE I'VE BEEN STANDING IDLE AT TRAFFIC LIGHTS. I AM AFRAID THAT ONE DAY MY CAR WILL STOP COMPLETELY WHILE I'M ON THE HIGHWAY, RESULTING IN A CRASH OF SOME SORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509329April 23, 2013
POWER TRAIN
I HAD JUST STARTED DRIVING TO WORK AROUND 8:00 AM. GOT ABOUT 3 MILES DOWN THE ROAD AND HAD GOT STOPPED AT A TRAFFIC LIGHT. WHEN THE LIGHT TURNED GREEN AND I WENT TO ACCELERATE I FELT A HARD JERK FROM THE VEHICLE AS THE RPM'S WENT UP AND THE VEHICLE WENT NOWHERE. AFTER READING REVIEWS AND ISSUES WITH THESE VEHICLES IT LOOKS LIKE THE TRANSMISSION IS STARTING TO GO. THERE NEEDS TO BE A RECALL CONSIDERING THE FACT THAT GM KNOWS OF THE ISSUE TSB# 07-07-30-012C. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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