Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10509058April 22, 2013
ELECTRICAL SYSTEM
KEY WONT TURN CAR OFF COMPLETELY, WONT COME OUT OF IGNITION, I SEE WHERE MANY PEOPLE HAVE HAD THIS SAME PROBLEM WITH CHEVY, WHY NO RECALL? OBVIOUSLY ITS A PROBLEM COMING FROM GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509175April 22, 2013
ENGINE
HAD THE SERVICE LIGHT AND SERVICE STABITRAK AND REDUCED POWER COME ON. SEEMS TO HAPPEN A LOT DURING THE WINTER. I HAVE HAD THE GAS PEDAL REPLACED SEEMED TO HELP FOR A WEEK UNTIL SNOWED AGAIN BUT WAS DUE TO NICE WEATHER I HAVE ALSO HAD TO TAKE OFF THROTTLE BODY AND CLEANED WITH THROTTLE BODY CLEANER. SEEMED TO DO THE TRICK UNTIL IT SNOWED AGAIN. IT IS VERY DANGEROUS WHEN THIS HAPPENS AND ALMOST CAUSED A CRASH. THE PROBLEM SEEMS TO BE WITH THE SENOR BUT WORKS FINE WHEN NOT WET OUT OR SNOWING. AFTER LOOKING ONLINE SEEMS TO BE A VERY COMMON PROBLEM WITH CHEVY WITH THEM NOT DOING A THING OTHER THEN WANTING TO CHARGE ME 600 BUCKS TO REPLACE THROTTLE BODY. SEEMS LIKE CHEVY NEVER WANTED TO FIX THIS ISSUE DUE TO THE FACT OF ALOT OF OTHER MODELS OF CHEVY HAVE THE SAME PROBLEM GOING BACK ATLEAST 4-5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509021April 21, 2013
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
INTAKE MANIFOLD LEAK, REPLACED THE ENGINE. INTERMEDIATE NO STARTS, VEHICLE CUTS OFF IN 5 MINS OF DRIVING, TURN SIGNALS WORKS SOMETIMES.. CAR IS DANGEROUS TO DRIVE AND I HAVE ALMOST HAD SEVERAL ACCIDENTS BECAUSE OF THE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508952April 20, 2013
VISIBILITY/WIPER
GO TO START THE CAR, EVERYTHING APPEARS NORMAL, YOU TURN THE KEY AND NOTHING HAPPENS. THERE IS POWER TO EVERYTHING BUT DOES NOTHING WHEN YOU TURN THE KEY. NO CLICK OR CRANK SOUND AT ALL. HAPPENS OUT OF THE BLUE LEAVING YOU STRANDED. SOMETIMES IF YOU WAIT IT OUT ALL OF A SUDDEN IT WILL WORK LIKE NOTHING EVERY HAPPENED. VERY BAZAAR. MECHANICS UNABLE TO FIGURE IT OUT. THIS IS A CAR OUR DAUGHTER DRIVES AND HAS BEEN STRANDED ALONE AT NIGHT. THIS IS A SAFETY ISSUE. I GOGGLED THIS PROBLEM ONLINE AND FOUND HUNDREDS OF THE SAME COMPLAINT. THE OTHER PROBLEM IS THE WIPERS STAY IN UP POSITION ON THE WINDSHIELD WHEN YOUR TURN THEM OFF AFTER IT SNOWS. SEVERAL THOUSAND COMPLAINTS ABOUT THIS PROBLEM ON LINE AS WELL. CAUSES A VISIBILITY ISSUE.. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508809April 19, 2013
ELECTRICAL SYSTEM
CAR WOULD NOT START DESPLAYING SECURITY MESSAGE, HAVE HAD THIS PROBLEM MULTIPLE TIMES HAD TO DISCONNECT THE BATTERY AND THEN WAS ABLE TO START CAR MOST OF THE TIME HAVE SEEN ALOT OF THIS PROBLEM ON SIMILAR VEHICLE AND WOULD LIKE GM TO DO SOMETHING ABOUT THIS PROBLE THEY ARE HAVEING BECAUSE I DONT WANT THE CAR TO JUST STOP RUNNING AND CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508843April 19, 2013
ELECTRICAL SYSTEM
WHEN I PUT MY CAR IN PARK, I TRIED TO TURN MY IGNITION IT WILL NOT MOVE OR TURN FORWARD. I RECENTLY PAID TO HAVE IT FIXED LAST YEAR AND NOW I HAVE THAT SAME PROBLEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508857April 19, 2013
ENGINE, POWER TRAIN
THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508694April 18, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, STEERING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
FROM STOP I WOULD STEP ON THE GAS, AND THE CAR WOULD SLAM INTO GEAR. I HAVE HAD TO HAVE THE ELECTRICAL CLUSTER REPLACED $300, AND THE FUEL CONTROL REPLACED (CAR ALWAYS SMELT LIKE GAS) NOW THEY THINK THIS SLAM IS THE TCC VALVE IN THE TRANSMISSION WHICH IS ANYWHERE FROM $600-$900. ALSO THE STEERING KNUCKLE MAKES A LOUD NOISE ON SHARP TURNS. WHATS NEXT? ARE ANY OF THESE ISSUES RECALLS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508426April 16, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE REAR DEFROST WIRING HARNESS. THE MANUFACTURER ADVISED THAT THE FAILURE WAS CAUSED BY ORDINARY WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508462April 16, 2013
POWER TRAIN
[XXX] I HAVE ATTACHED THIS LINK AS A REFERENCE SO THAT YOU CAN SEE THAT I AM NOT THE ONLY ONE GOING THROUGH THIS. I HAVE BEEN EXPERIENCING THE SAME PROBLEMS AS ALOT OF THESE PEOPLE AS FAR AS THE CAR JERKING AND WITH THE CAR REDUCING ITS SPEED (SERVICE STABILITRAK WARNING). I HAVE BEEN TO THE DEALER 3 TIMES ALREADY, WHICH I HAD TO REPLACE TRANSMISSION LINES AND AN ACCELERATOR SENSOR (WHICH THEY REPLACED THE WHOLE ACCELERATOR). PLEASE NOTE MY COMPLAINT IS NO REFLECTION TO THE SERVICE DEPT AT THAT DEALER FOR THEY WERE EXTREMELY COURTEOUS AND AS HELPFUL AS THEY COULD POSSIBLY BE. I WAS VERY HAPPY WITH THE DEALER, BUT I AM NOT AT ALL HAPPY WITH THE WAY GM IS NOT HANDLING THIS. AS YOU READ THROUGH THE COMMENTS ON THAT LINK, THIS IS A VERY DANGEROUS PROBLEM AND IT NEEDS TO BE RECALLED ASAP. I TRAVEL ON MAJOR EXPRESSWAYS 4 DAYS A WEEK WITH MY MOM AND DON'T WANT TO END UP IN A BAD ACCIDENT BECAUSE OF THIS. I HAVE PHOTOS OF THE DASHBOARD MESSAGES IF NEEDED. AS OF TODAY, THEY ARE NOT ON BUT THE CAR IS JERKING AGAIN. PLEASE CONSIDER ACTION ON THIS. -- THANK YOU. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508078April 12, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE WAS UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF. HE EVENTUALLY DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT WIRING IN THE SHIFTER HAD BECOME WORN AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505756April 10, 2013
ELECTRONIC STABILITY CONTROL (ESC)
STABILITRAC LIGHT ON WITH REDUCED ENGINE POWER - TESTED AND FOUND CODE B 2138 REPLACED SHORTED GAS PEDAL ASSEMBLY. ON APRIL 9, 2010 THE SAME PROBLEM OCCURRED. THE DEALERSHIP CHARGED ME $463 FOR THE FIRST REPAIR AND NOW THEY ARE SAYING I MUST PAY ANOTHER $500 FOR A SENSOR. THIS IS A MAJOR SAFETY ISSUE AND A FAULTY SYSTEM THAT SHOULD BE UNDER WARRANTY AND/OR UNDER GMAC RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505616April 9, 2013
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR UPDATED 06/17/13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505659April 9, 2013
ELECTRICAL SYSTEM, ENGINE
SERVICE TRACTION CONTROL MESSAGE DISPLAYED FOLLOWED BY ENGINE POWER WILL BE REDUCED MESSAGE. BOTH TRACTION CONTROL LIGHT AND ENGINE CHECK LIGHT ARE BOTH ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505697April 9, 2013
VEHICLE SPEED CONTROL
I WAS DRIVING AND TRYING TO PASS A SLOWER VEHICLE WHEN MY CHECK ENGINE LIGHT CAME ON AND SAID "ENGINE POWER REDUCED" I HAVE A 2008 CHEVY IMPALE WITH 45000 MILES, I TOOK IT TO THE CHEVY DEALER IN INDIANAPOLIS AND WAS TOLD IN FACT IT WAS THE GAS PEDAL AND WAS NOT COVERED UNDER THE POWER-TRAIN WARRANTY...THEY ALSO CHARGED ME $90 TO CHECK THE PROBLEM AND WANTED TO CHARGE ME $160 TO FIX IT...I HAVE BEEN N CONTACT WITH CHEVY CUSTOMER SERVICE AND AM HOPING THEY WILL MAKE THIS RIGHT...I WANT THIS PROBLEM FIXED AND TO BE REIMBURSED MY $90...NO ONE SHOULD BE REPLACING A GAS PEDAL ON A CAR WITH LESS THAN 45000 MILES AND UNDER 5 YEARS OLD... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505721April 9, 2013
ELECTRICAL SYSTEM
I DROVE MY 2004 IMPALA TO THE STORE, WHEN I RETURNED TO MY CAR IT WOULD NOT START! SINCE I HAD JUST SIGNED THE PAPERS ON IT I TOOK IT BACK TO THE DEALER ONCE IT STARTED. THEY PUT $500.00 WOULD OF REPAIR WORK INTO IT BUT THAT DID NOT FIX THE PROBLEM. IT HAPPENED AGAIN JUST AFTER MY 3 MONTH WARRANTY EXPIRED. IT USED TO IT EVERY SO OFTEN UNTIL RECENTLY IT HAS BEEN DOING IT A FEW TIMES A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507385April 7, 2013
ELECTRICAL SYSTEM
TRACTION CONTROL WARNING LIGHT CAME ON THEN IT SAID REDUCED ENGINE POWER THEN IT SHUT THE ENGINE OFF GOING 65 DOWN THE HIGHWAY WITH MY [XXX] YEAR OLD DRIVING IT. THE POWER STEERING WAS NOT WORKING SO SHE COULD HARDLY GET THE CAR OFF THE ROAD AND ALMOST WAS HIT BY A LARGE TRUCK. THIS IS DANGEROUS. I WON'T LET HER DRIVE IT AND IT HAPPENED TO ME THE NEXT DAY. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507413April 7, 2013
WHEELS, ENGINE, SERVICE BRAKES
I WAS DRIVING ON THE HWY WHEN THE MESSAGE APPEAR ON THE BOAR "ENGINE POWER REDUCE " I WAS SCARED BECAUSE I HAVE NEVER HAD THAT PROBLEM. I WHEN ONLINE AND SAW THAT PEOPLE WERE HAVING THE SAME PROBLEM. IT WAS WEIRD BECAUSE THEY ALL SEEN TO BE IN THE SAME MONTH LIKE IF IT WAS PROGRAM TO HAPPEN. SO I WANT AN EXPLANATION ON WHAT'S GOING ON WITH MY CAR? WHAT'S THE MESSAGE ABOUT? DO I HAVE TO CHANGE THE MOTOR ? I JUST DON'T KNOW WHAT TO DO ANYMORE THIS CAR HAS A LOT OF PROBLEM I JUST WANT SOME ANSWERS . THANKS FOR READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507420April 7, 2013
SUSPENSION, WHEELS
NEEDED 4 NEW TIRES & CAM BOLTS ON 3 WHEELS DUE TO EXCESSIVE WEAR (DOWN TO THREAD) AFTER ONLY 22,348 MILES. I WAS (AT FIRST) TOLD IT WAS BECAUSE MOST OF MY DRIVING WAS AROUND TOWN & THAT I MADE A LOT OF TURNS! TIRES HAD BEEN ROTATED REGULARLY SINCE 2008...DLR. NEVER MENTIONED KNOWN PROBLEM W/CAMBER. (MECHANIC SAID HE SEES ALL THE TIME FOR THIS MAKE/MODEL.) SAW THAT THIS MODEL WAS RECALLED FOR POLICE DEPT. PURCHASERS BUT NOT FOR THE REST OF US. MY LAST CHEVY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507376April 6, 2013
ENGINE, WHEELS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHEN MY IMPALA FIRST STARTED TO DISPLAY THE ENGINE POWER REDUCE MESSAGE. I WAS TOLD THAT IT WAS THE ACCELERATOR PEDAL POSITION SENSOR. SO I CHANGE THE GAS PEDAL THE ENGINE LIGHT WHEN OFF FOR ABOUT TWO WEEKS. THEN MY CAR CUT OFF ONE DAY AS I WAS ON MY WAY TO WORK. WHEN I WENT TO GET IT CHECK THEY TOLD ME IT MIGHT BE THE ALTERNATOR AND THEN IT WAS THE THROTTLE BODY. THEN THERE WAS NOTHING WRONG WITH IT BUT MY CAR IS NOW PARK AND REFUSE TO STAY RUNNING. IT WILL START ONLY TO CUT OFF A MILE OR SO INTO DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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