Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10514224June 4, 2013
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE EXPLOSION AND CAUGHT FIRE BEFORE CONSUMER HAD RECALL REPAIRED. *SMD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10514739June 2, 2013
TRACTION CONTROL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY CAR IS HAVING ISSUES WITH THE SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND WILL SHUT DOWN. THIS HAS HAPPENED TO ME OVER 5 TIMES NOW. I CAN'T EVEN PICK UP SPEED AFTER THIS HAPPENS. I WAS ON THE HIGHWAY ONE TIME DOING ABOUT 65 AND THE CAR JUST SHUT DOWN, I WAS ON AN INCLINE/RAMP AND AN 18 WHEELER WAS BEHIND ME AND I COULD HAVE BEEN KILLED. I HAVE TAKEN THE CAR INTO TO GET THE CODES RAN BUT CAN NOT SEEM TO GET TO THE ROOT CAUSE. I AM THINKING ABOUT JUST GIVING THE CAR BACK AND HAVING IT GO ON MY CREDIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514628June 1, 2013
SUSPENSION, TIRES
INSIDE TREAD OF EACH BACK TIRE WEARS OUT PREMATURELY BECAUSE OF AN ADJUSTMENT THAT CANT BE MADE TO THE REAR WHEELS, ALL POLICE VEHICLES HAVE BEEN REPAIRED FOR THIS DEFECT AS A SPINDLE ROD WITH AN ADJUSTER WAS PUT IN TO CORRECT IT, I OWN A 2007 AND 2008 AND BOTH CARS R DOING THIS WHY SHOULD THE CONSUMER BE STUCK FOR A PART THAT SHOULD BE PUT IN AT MANUFACTURE TIME. HOW CAN U EXPECT GM LOYALTY WHEN U TREAT US THAT WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514663June 1, 2013
ELECTRICAL SYSTEM, POWER TRAIN
MY 2006 CHEVY IMPALA WILL NOT TURN ON. I REPLACED THE BATTERY AND STARTER WITH THE SAME RESULTS. STARTER RELAY IS ALSO GOOD. I HAVE RESEARCHED THIS PROBLEM ON THE WEB AND TO MY HORROR, THIS IS A COMMON PROBLEM WITH THIS VEHICLE, WITH VERY HIGH DOLLAR POSSIBLE SOLUTIONS THAT MAY NOT WORK. EVERY TIME I BRING IN THIS VEHICLE I AM CHARGED 100 DOLLARS FOR THEM TO SAY WHAT IS WRONG AND WHEN THEY (SUPPOSEDLY) FIX IT ( OR SAY IT DID NOT DO IT WITH THEM AND ITS ALL IN MY HEAD AND YOUR DOING SOMETHING WRONG TO IT), IT DOES IT AGAIN. THE CHARGING SYSTEM IS OK BUT THERE IS NO POWER AT ALL THRUOUT THE CAR BUT IF YOU WAIT A COUPLE OF HOURS IT WILL SHOW LIGHTS BUT IT WILL NOT EVEN CRANK AND THEN GO COMPLETELY DEAD. THIS SAME PROBLEM HAS HAPPENED FROM EVERY OTHER CUSTOMER WHO HAS HAD THIS PROBLEM AND COST THEM PLENTY OF MONEY WITHOUT A SOLUTION. I HAVE RESEARCHED YOUTUBE, YAHOO ANSWERS, FIXIT, ETC... AND THIS IS WHAT ALL THESE OTHER NUMEROUS CUSTOMERS ARE SAYING EVEN WHEN THEY WENT TO THE CHEVY CERTIFIED MECHANICS THROUOUT THE COUNTRY. I DO NOT HAVE THE RESOURCES TO KEEP PAYING FOR DIAGNOSIS AND NUMEROUS POSSIBLE FIXES THAT DOES NOT REMEDY THE PROBLEM. BRINGING THE VEHICLE TO A CHEVY DEALER FOR THEM TO CHARGE ME AN ARM AND A LEG TO NOT FIX THE PROBLEM ( AND NO THEY WILL NOT GIVE YOU A REFUND FOR NOT FIXING THE PROBLEM THAT THEY CHARGE A 100 DOLLARS UPFRONT TO DIAGNOSE). THIS IS NOT THE ONLY PROBLEM, THE TRANSMISSION SLAMS INTO GEAR ESPECIALLY WHEN YOU COME FROM A START OR AFTER YOU BACK UP AND DRIVE FORWARD. THIS IS NOT NORMAL BUT CHEVY WILL SAY IT US. I TAKE PRIDE IN KEEPING MY CAR RUNNING SO I KNOW IT IS NOT FROM NEGLECT OR ABUSE THIS IS SIMPLY AN ONGOING PROBLEM THAT THESE CHEVY VEHICLES HAVE BECAUSE I M SEEING THIS EXACT SAME PROBLEM ON THEIR OTHER MODELS THROUGHOUT MULTIPLE YEAR SPECTRUM. THIS IS RIDICULOUS!!! ALL THESE CONSUMERS ACROSS THE COUNTRY ARE NOT WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514667June 1, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ANTI-LOCKING BRAKING SYSTEM, TRACTION CONTROL, AND VSA LIGHT COMES ON UNDER NORMAL DRIVING CONDITIONS. ANTI-LOCK SYSTEM ENGAGES AND PULSATES WHEN THE BRAKES ARE APPLIED AT VARIOUS SPEEDS AND ALSO THE VEHICLE DOESN'T' ACCELERATE IF DEPRESSING THE ACCELERATOR. THIS COULD OR WILL CAUSE A SERIOUS ACCIDENT IF THE SYSTEM IS NOT FIXED IMMEDIATELY. SUSPECT THE WHEEL SPEED SENSOR WHICH IS BUILT INTO THE WHEEL HUB. I AM REQUESTING THIS ISSUE BE REPAIRED AND THE FACTORY EXPENSE SINCE THIS IS A SAFETY ISSUE AND A VERY WELL KNOW DOCUMENTED CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514472May 31, 2013
ELECTRICAL SYSTEM, SEATS
WHILE OPERATING THE VEHICLE I NOTICED THICK WHITE SMOKE COMING UP FROM UNDER MY SEAT, I PUT DOWN THE WINDOWS WAS ABLE TO PULL OFF TO A SAFE SPACE AND BY THAT TIME VISIBLE FIRE WAS COMING UP FROM AROUND THE EDGES OF THE SEAT I HIT THE ONSTAR BOTTON TOLD THEM MY CARE WAS ON FIRE THEY DISPATCHED POLICE AND FIRE DEPARTMENT. AFTER THE FIRE WAS EXTINGUISHED THE FIRE DEPARTMENT SAID THAT IT APPEARED TO THEM THAT THE WIRING FROM THE SEAT MOTOR AT SHORTED OUT AND BURNED THROUGH THE WIRE CASING WHICH THEN CAUGHT THE SEAT I WAS SITTING IN ON FIRE. THE AUTO BODY ALSO STATED THAT THAT APPEARED TO BE WHAT HAPPENED TO THEM AS WELL. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10514198May 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE POWER REDUCED RAPIDLY. THERE WERE A COMBINATION OF TWO WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL INDICATING ENGINE POWER REDUCTION AND THROTTLE PICKTAL. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE RESUMED AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE PICKTAL WAS REPLACED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514313May 30, 2013
ENGINE
COOLANT LEAKING NOW THE COOLANT LIGHT IS ON WHEN AT A STOP AND A WHISTLING NOISE HAPPENS AFTER A LONG RIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514329May 30, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514380May 30, 2013
STEERING
I AM HAVING PROBLEMS WITH THE STEERING OF MY IMPALA WITH LOW MILEAGE. SEVERAL YEARS AGO I WAS NOTIFIED OF A RECALL INVOLVED IN THE IMPALA'S STEERING AND A PART WAS REPLACED AND DURING THAT TIME DEALER ALSO CHANGED OUT THE RACK AND PINION. I BARELY GOT MY VEHICLE HOME ON THURSDAY AND COULD HAVE BEEN IN A VERY BAD ACCIDENT IF I HAD NOT DRIVEN CAUTIOUSLY FOR THE FEW YARDS I HAD TO GO. I COULD BARELY TURN MY STEERING WHEEL AND THE VEHICLE SOUNDED SO AWFUL. I WAS VERY CLOSE TO MY HOME, SO I SLOWLY WENT A FEW YARDS. MY STEERING WAS GONE BUT SOME HOW I GOT MY CAR PARKED SAFELY AT MY APARTMENT AND THE TOW COMPANY HAD TO TOW IT LATER. MY MECHANIC JUST TOLD ME THAT THE RACK AND PINION HAVE FAILED AND THEY WERE JUST REPLACED A FEW YEARS AGO AND SHOULD NOT HAVE DONE SO WITH THE LITTLE MILEAGE MY VEHICLE HAS. THE RACK HAD CAUSED ALL THE FLUID TO LEAK OUT. HOW CAN THAT BE IF IT WAS GOOD MANUFACTURE PARTS THAT WERE PUT IN THE STEERING. I AM VERY ANGRY THAT THE COMPANY WILL NOT STAND BY THEIR IMPALAS AND THAT THEY CONTINUE TO BE ALLOWED TO HAVE VEHICLES THAT ARE UNSAFE. LUCKILY I WAS ALMOST HOME AND DID NOT GET IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514023May 29, 2013
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
ON 4/28/13, WHILE TURNING INTO CHURCH PARKING LOT, TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. COMPUTER CHECK THE NEXT DAY SHOWED CODE 2127. THE COMPUTER WAS CLEARED AND THIS PROBLEM CODE DID NOT REAPPEAR. ON 5/28/13, WHILE DRIVING ON A FLAT COUNTRY ROAD AT ABOUT 50 MPH, TRACTION CONTROL AND CHECK ENGINE LIGHTS AGAIN CAME ON. I HAD TO DRIVE APPROX. 20 MILES TO GET BACK TO MY MECHANIC. PART OF THE COMPUTER RESPONSE DURING THE THIS TIME WAS TO REDUCE ENGINE POWER. THIS WAS NOTICEABLE ON ANY MINOR HILL. AGAIN, MY MECHANIC CHECKED THE COMPUTER DIAGNOSTIC AND SAID CODE 2127. I TOOK MY CAR TO MY DEALER 5/29/13 AND THEY REPLACED THE ACCELERATOR PEDAL ASSEMBLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514135May 29, 2013
AIR BAGS
I HAVE A 2010 CHEVY IMPALA THAT HAS A SERVICE AIR BAGS MESSAGE ON THE DIC MESSAGE CONSOLE. FROM WHAT I HAVE READ ONLINE THIS IS A DEFINITE SAFETY HAZARD BECAUSE THE AIR BAGS MAY NOT WORK IN AN ACCIDENT. THE CAR IS NOW OUT OF WARRANTY SO I THINK THIS SHOULD HAVE A RECALL SINCE IT IS A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513740May 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE, STABILITY AND TRACTION CONTROL, AND ENGINE POWER REDUCED WARNING LIGHTS ILLUMINATED THEN THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 10/02/14*LJ UPDATED 03/02/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513769May 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE RAPIDLY INCREASED AND A COOLANT ODOR WAS EMITTED INSIDE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513871May 28, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, A LOUD TICKING SOUND WAS HEARD FROM THE DASHBOARD AREA. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE ACTUATOR WAS DEFECTIVE AND CAUSED THE BATTERY TO LOSE POWER. THE CONTACT DID NOT HAVE THE ACTUATOR REPLACED. THE FAILURE MILEAGE WAS 18,119.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513900May 28, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I CURRENTLY DRIVE A 2008 CHEVY IMPALA, I'VE ONLY HAD THE CAR 1 1/2 AND NOT EVEN A YEAR AFTER I PURCHASED IT, I START EXPERIENCING THE (TCS) TRACTION CONTROL SENSOR - WHICH ALTERNATIVELY REDUCE THE SPEED OF THE ENGINE; IT HAPPENS SPORADICALLY,... I TOOK IT TO AUTO ZONE TO HAVE A DIAGNOSTIC PERFORMED ON THE CAR, AND THEY READER SAID IT WAS DUE TO A CYLINDER 5 MISFIRE.... MY CAR IS A 6 CYLINDER, IT IS DANGEROUS WHEN DRIVING ON THE HIGHWAY AS WHEN THE (TCS) DOES COME ON' THE REDUCE ENGINE SPEED IS WELL UNDER THE HIGHWAY SPEED LIMIT. OTHER CONCERNS THAT ARISE IS THAT SENSE THIS SENSOR HAS BEEN OWN, IT' HAS ACCUMULATED OTHER SENSORS' (ABS) (!) AND THE THROTTLE PEDAL SENSOR. I HAVE REACHED OUT TO THE GM TO SEE IF THERE WAS ANY RECALL ON THIS, AND WAS ADVISE THAT NOTHING HAS BEEN DONE. I THINK THIS IS A HUGE DANGER, AS THIS IS A COMMONLY USED CAR IN THE U.S & IF THERE HAS BEEN SEVERAL COMPLAINTS THUS FAR OVER THE SAME ISSUE, WHY HASN'T ANYTHING BEEN DONE TO RESOLVE THE ISSUE? WHAT IF YOU'VE WORKED HARD TO DRIVE THE VEHICLE YOU WANT;& HAVE TO PAY OUT OF COST; OTHER THAN BASIC MAINTENANCE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513910May 28, 2013
STEERING
I RECENTLY READ THAT GENERAL MOTORS ISSUED A RECALL AUGUST 3, 2012 FOR 2008 - 2012 CHEVROLET IMPALAS CONCERNING THE SUSPENSION. RECALL # 12V377000 CONCERNS THE FRONT LOWER CONTROL ARMS WHICH, ACCORDING TO THE RECALL MAY FRACTURE. A FRACTURED LOWER CONTROL ARM CAN RESULT IN THE LOSS OF CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. THIS RECALL, ACCORDING TO GM, ONLY APPLIES TO POLICE VEHICLES. I AM WRITING THIS MESSAGE TO YOU TO ASK WHAT IS DIFFERENT ABOUT THE POLICE VEHICLES FROM THE NON POLICE VEHICLES WHICH WOULD EXCLUDE THE NON POLICE VEHICLES FROM THE RECALL. IS THIS THE SAME TYPE OF SITUATION AS THE GM RECALL REGARDING 2007 - 2008 CHEVROLET IMPALA CONCERNING DEFECTIVE SPINDLES IN WHEELS WHICH GM IS TRYING TO LIMIT TO POLICE VEHICLES ONLY BUT HAS BEEN SHOWN TO APPLY TO ALL CHEVROLET IMPALAS? THANKS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513943May 28, 2013
AIR BAGS, SEAT BELTS
INVOLVED IN A FRONT COLLISION, AND NEITHER SEATBELT DEPLOYED OR AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10513644May 27, 2013
ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I RECENTLY PURCHASED A CHEVROLET IMPALA LTZ 2009 MODEL A FEW MONTHS AGO AND IT HAS 82,000 ON IT. WHILE DRIVING ON THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON. IT SAID THAT I HAD A BAD ACCELERATOR SENSOR. FOLLOWED BY A FLASHING LIGHT THAT SAID MY CAR HAD REDUCED ENGINE SPEED. I HAVE LOOKED UP MANY TIMES ABOUT THIS ISSUE WITH MY CAR AND MANY OTHER PEOPLE HAVE HAD PROBLEMS WITH A BAD GAS PEDAL. GM KNOWS AND I'M CONFUSED AS TO WHY THEY NEVER ASKED FOR A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513650May 27, 2013
VEHICLE SPEED CONTROL
THE CAR HAD BEEN LEAPING FORWARD WHEN YOU WOULD DEPRESS THE ACCELERATOR PEDAL AT A STOP LIGHT OR STOP SIGN. I WAS DRIVING DOWN THE STREET AND THE WORD ENGINE POWER REDUCED APPEARED ALONG WITH THE CHECK ENGINE LIGHT AND SEVERAL DAYS LATER THE CHECK ENGINE LITE WENT OUT. RESEARCHED THE NHTSA WEBSITE AND INTERNET AND FOUND THAT SEVERAL COMPLAINTS HAD BEEN LOGGED ALONG WITH SEVERAL SERVICE BULLETINS. I CALLED THE CHEVY DEALERSHIP WHERE THE CAR HAD BEEN PURCHASED AND WAS TOLD TO BRING THE VEHICLE IN FOR SERVICE. AFTER ARRIVING AT THE DEALERSHIP ON SATURDAY MAY 25TH AND STATING THE SERVICE BULLETIN NUMBER. THE DEALERSHIP TOLD ME THAT THEIR ARE MANY BULLETINS OUT THERE. HOWEVER THE DEALERSHIP WAS PROVIDED A NUMBER BUT FAILED TO LOOKUP THE BULLETIN. THE ISSUE WAS A FAILED CODE P2138 SET. DUE TO A FAULTY ACCELERATOR POSITION SENSOR. REPLACED PEDAL. THE FIRST PRICE QUOTED WAS LESS THAN $200.00 AND THE TOTAL BILL WAS $280.77. AN ACCELERATOR PEDAL IS A PART THAT IS DESIGNED BY THE MAKERS OF AN AUTOMOBILE THAT SHOULD NOT BE FAULTY, HOW COULD AN OWNER CAUSE AN ACCELERATOR PEDAL TO BE FAULTY OR BAD. THIS NEEDS TO BE A NATIONAL INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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