Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10520288June 17, 2013
ENGINE
I WAS MAKING A LEFT HAND TURN. I SLOWED TO TURN. A CAR WAS COMING BUT FAR AWAY. THE "REDUCED ENGINE POWER" LIGHT CAME ON AND I HAD MINIMAL POWER TO COMPLETE THE TURN AND WAS NEARLY STRUCK IN THE SIDE. I HAD THE DECREASED POWER, ONLY AFTER COMPLETING MY TURN DID I STOP AND NOTICE THE LIGHT HAD COME ON. MY CAR HAS SIGNIFICANTLY DECREASED POWER AND ACCELERATION. IT IS INTERMITTENT. I HAD A VERY UNSAFE DRIVE BACK HOME. I WISH I WOULD HAVE HAD IT TOWED BECAUSE IT WAS INTERMITTENT DECREASE OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520004June 16, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE HIGHWAY AND ACCELERATING TO MERGE, THE CAR FELT AS IF IT DROPPED A GEAR OR TWO AND THE POWER WAS NOTICEABLY REDUCED. THE SERVICE LIGHT ON THE DASH CAME ON AND THE ERROR MESSAGE "SERVICE STABILITYTRAC- SERVICE TRACTION CONTROL" CAME ACROSS THE DASH. NOW THE CAR WHEN IT ACCELERATES "JERKS" AS IF IT'S HAVING TROUBLE MAKING IT TO THE NEXT GEAR WHEN MOVING BETWEEN 20-30MPH ON THE SPEEDOMETER. THE POWER IN ACCELERATING AFTER 30MPH IS DRAMATICALLY REDUCED THE FASTER YOU WISH TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519966June 15, 2013
SERVICE BRAKES
BRAKES HAVE WHAT I FEEL IS EXCESSIVE AMOUNT OF FADE ESPECIALLY AFTER JUST A FEW STOPS SEEMS TO OCCUR MORE AT SPEEDS OVER 50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519983June 15, 2013
FUEL/PROPULSION SYSTEM
THE VEHICLE HAS A LOUD KNOCKING SOUND FROM THE HIGH PRESSURE FUEL PUMP WHEN YOU TAKE OFF FROM A STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519801June 14, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE AIR BAG WIRING THAT WAS UNDER THE FRONT SEAT WOULD REQUIRE REPLACING. HE CONTACT STATED THAT THE SAME FAILURE HAD OCCURRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 35,600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519831June 14, 2013
STEERING
THIS IS AN ADDITION TO COMPLAINT #10515524 AND 10519582. I WENT BACK TO PARKS CHEVROLET TO GET A BREAK DOWN FOR CUSTOMER SERVICE CHEVROLET ABOUT MY IMPALA. DEALER STATED THAT THE BOOT AT STEERING COLUM NEEDS TO BE REPLACED AND WILL LUBRICATE AT NO CHARGE WHEN REPLACING POWER STEERING RACK $830.00 PLUS TAX AND ALL WHEEL ALIGMENT $79.95, I HAD WHEEL ALIGMENT DONE APRIL 23, 2013 FOR 79.95 AT DEALERSHIP. ALSO THE CLAPPING NOISE FROM THE AIR CONDITIONER, THE RECIR ACUATOR DOOR IS FAULTY EST PRICE $271.00. THIS IS FROM THE MANUFACTOR WHEN CAR WAS ASSEMBLED. WHEN WILL YOU HAVE THEM TO RECALL THESE 2007 IMPALA'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519610June 13, 2013
STEERING, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT POWER STEERING FLUID HAD TO BE CONTINUOUSLY ADDED TO THE VEHICLE. IN ADDITION, THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE TRACTION CONTROL AND ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 20 MPH AND STALLED. THE VEHICLE WAS RESTARTED WITHIN FIFTEEN MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT POWER STEERING FLUID WAS LEAKING INTERNALLY AND THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED FOR THE STALLING FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32, 000 AND THE CURRENT MILEAGE WAS 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519619June 13, 2013
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, SERVICE BRAKES, HYDRAULIC
I HAVE HAD MY 2004 IMPALA INTO THE SHOP THREE TIMES NOW WITH REGARDS TO THE TRACTION LIGHT GOING ON WHEN I TURNED ALONG WITH TRAC OFF AND ABS WARNING LIGHTS GOING ON. INITIALLY THE SERVICE LIGHTS WOULD GO ON WHEN TURNING RIGHT OR LEFT. THE ABS WOULD MAKE A NOISE LIKE IT WAS CYCLING. JUST LAST WEEK ON THE HIGHWAY THE TRACTION SERVICE LIGHT WENT ON WHILE DRIVING AT 60 MPH. I HAVE HAD TO STOP AND THE BRAKES WOULD PULSATE WITH NO BRAKING CAPABILITIES THEN IT WOULD CATCH AND I WOULD BE ABLE TO STOP WITH PUMPING THE BRAKE. I ALMOST HAD AN ACCIDENT. THE FIRST TIME A REPAIR WAS MADE TWO WEEKS AGO AND REPLACED WHEEL HUB ASSEMBLIES ON BOTH FRONT TIRES AND FRONT BRAKES WERE REPLACED. THIS IS TIME FRAME WENT THE BRAKES WENT OUT. I WAS TOLD THE BACK BRAKES WERE OK. THE SECOND TIME - THE MECHANIC REPLACED THE RIGHT BEARING AFTER THE LIGHTS WENT ON AGAIN AFTER 5 DAYS OF DRIVING. NOW IT IS IN THE SHOP TO REPLACE THE WIRE HARNESS FOR THE TRACTION AND ABS WHEN THE SERVICE LIGHTS WENT ON AGAIN. THE WIRE IS ROCK HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519686June 13, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A RURAL ROAD AT 55 MILES PER HOUR IN MY 2010 IMPALA AND IT WAS JUST A NORMAL ACTIVITY NO EXCESSIVE TURNING OR DRIVING . MY LIGHT CAME ON AND SAID TO SERVICE TRACTION CONTROL. THEN MY LIGHT SAID ENGINE POWER HAS BEEN REDUCED. I WAS TRYING TO GET TO A SAFE PLACE TO PULL OFF THE ROAD AN MY LIGHT CAME ON AGAIN AND IT SAID IT WAS DISENGAGING THE THROTTLE AND MY CAR JUST QUIT. NO POWER STEERING NO WARNING JUST QUIT AND I BARELY GOT IT OFF THE ROAD IN TIME TO KEEP ME FROM CRASHING! THE CAR WOULDN'T START FOR ABOUT TEN MINUTES BUT FINALLY I GOT IT STARTED AND MADE IT HOME. IF I HAD BEEN ON THE INTERSTATE THIS COULD HAVE BEEN TRAGIC ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519582June 12, 2013
ELECTRICAL SYSTEM
THIS IS IN ADDITION TO CLAIM # [XXX]. WHEN I TURN THE HEAT OR AIR CONDITIONER ON AND ADJUST THE KNOBS THERE IS A LOUD CLAPPING SOUND ON THE PASSENGER SIDE DASH BOARD. IT LAST FOR ABOUT FIVE MINUTES THEN STOPS VERY ANNOYING. WHEN WILL THESE CARS BE RECALLED TO FIX THESE PROBLEMS. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519489June 12, 2013
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL
TRACTION CONTROL LOSS OF POWER WHILE DRIVING WARNING LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516216June 11, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
ALARM CAME ON THAT READ SERVICE TRACTION CONTROL - ENGINE POWER REDUCED. I WAS TRYING TO PASS A SEMI-TRAILER WITH ANOTHER CAR DIRECTLY BEHIND ME. THE ENGINE SUDDENLY WENT DEAD AND ANOTHER ALARM READ STARTING DISABLED. THERE WAS NOTHING I COULD DO. IF THE CAR BEHIND ME HAD NOT NOTICED MY CAR ROLLING TO A STOP I WOULD HAVE BEEN REAR ENDED AND SENT INTO THE TRUCK. THIS IS A SERIOUS LIFE-THREATENING SITUATION AND IT NEEDS TO BE ADDRESSED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515886June 9, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SERVICE BRAKES
WAS TURNING LEFT FROM STOP WHEN TRACTION LIGHT CAME ON ALSO ABS LIGHT AND TRACTION OFF SWITCH LIGHT, NOW IT HAPPENS IN REVERSE AND SOMETIMES WHEN I START THE CAR. IT MAKES A GROWLING SOUND,IF I SHUT OFF THE CAR AND RESTART IT ALL THE LIGHTS GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515896June 9, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515740June 7, 2013
VEHICLE SPEED CONTROL
WE ARE LEASING A 2011 CHEVY IMPALA, AND WITH NO WARNING AFTER 3 CHIMES A MESSAGE WILL COME UP ON THE DASH STATING "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED". THE VEHICLE WILL START TO SLOW DOWN AND SOMETIMES COMPLETELY SHUTS OFF WHILE DRIVING 65 MPH ON THE FREEWAY. TOOK IT TO THE DEALER AND THEY CHARGED ME $357.00 TO REPLACE A DEFECTIVE COMPUTER CHIP IN THE GAS PEDAL. I DID SOME RESEARCH ON LINE AND THERE WERE A LOT OF CONSUMERS THAT EXPERIENCED THE SAME EXACT PROBLEM AND WHEN THEY TOOK THEIR VEHICLES INTO THE DEALER FOR REPAIR THEIR VEHICLES WERE DIAGNOSED WITH THE SAME ISSUE. I FEEL THIS IS A SAFETY PROBLEM BECAUSE NO ONE DRIVING BEHIND YOU EXPECTS YOUR VEHICLE TO SUDDENLY DRASTICALLY SLOW DOWN OR EVEN STOP WITH NO WARNING. THERE IS A POSSIBILITY THAT YOU COULD BE INJURED BY A REAR END ACCIDENT. I'M SURE BY NOW CHEVY IS AWARE OF THIS DEFECTIVE PART AND THEY SHOULD PUT OUT A RECALL TO FIX THIS PROBLEM SO THAT CONSUMERS ARE AWARE ABOUT IT AND NOT HAVE TO COME OUT OF POCKET FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515524June 6, 2013
STEERING
I NOTICE A FUNNY SOUND WHEN TURNING THE STEERING WHEEL. I DROVE OVER TO THE DEALERSHIP TO HAVE THEM LOOK AT IT. I WAS TOLD THE POWER STEERING RACK SEALS ARE STARTING TO LEAK. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF 2007 IMPALA'S IS HAVING THE SAME PROBLEM IN DIFFERENT STATES. I SEE A LOT OF COMPLAINTS TO NHTSA BUT NO ONE IS REQUESTING A RECALL TO FIX THIS PROBLEM I CAN NOT UNDERSTANDING WHY. GMC IS AWARE OF THE PROBLEM. I WAS TOLD BY THE DEALERSHIP I HAVE TO PAY $830.00 + TAX TO REPLACE THE POWER STEERING RACK, SHOULD NOT GMC PAY FOR THIS SINCE THEY ARE AWARE OF THE PROBLEM OR DO SOMEONE HAVE TO LOSE THEIR LIFE WHEN THE STEERING FREEZES UP. I HAD A PROBLEM WITH REAR END SUSPENSION WEARING OUT THREE SET OF TIRES THREE YEARS AGO AT ONLY 5000 MILES. I HAD TO GO THROUGH A LOT TO GET THAT FIXED. I'VE CONTACTED GMC ABOUT THIS PROBLEM AND WAITING FOR THEIR RESPONSE. PLEASE HAVE THESE CARS RECALLED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515275June 5, 2013
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
SPEEDOMETER STOPPED WORKING JUST BEFORE 2 YEARS / WE THOUGHT IT WAS A VEHICLE IN FRONT OF US WITH HIGH RF OUTPUT INTERFERING / WE WERE SO WRONG / / / EARLIER THE GAS GAUGE WAS STICKING AND REQUIRED MULTIPLE TWISTS OF KEY TO ON WITHOUT STARTING CAR THEN OFF ON OFF ON OFF ON OFF .... ... TO RESET IT / LATER IT GOT STUCK POINTING TO THE TEMPERATURE AND WONT MOVE AT ALL / / / LATER THE TEMPERATURE GAUGE STOPPED WORKING AND WILL POINT ANYWHERE / ALTHOUGH 1 TRIP IN 20 IT SEEMS AS IF ITS RANDOM SETTING COULD BE CORRECT / / / NOW THE TACHOMETER IS INTERMITTENT / SEEMS RIGHT WHEN IT WORKS WHICH IS ABOUT 4 OUT OF 5 TRIPS / / / AND THE SECURITY LIGHT COMES ON AT RANDOM / A FEW TIMES WAS UNABLE TO START THE CAR WITHOUT WAITING TEN MINUTES / / / SOMETIMES THE TRACTION LIGHT COMES ON ERRONEOUSLY / / / CRUISE CONTROL SEEMS TO HAVE STOPPED WORKING COMPLETELY / / / NO IDEA WHAT WILL FAIL NEXT / THE INTERNET IS FULL OF PEOPLE WITH THESE COMPLAINTS / / / CONSUMERS REPORTS USED CAR RATINGS HAS THIS CAR AS BAD IN EVERY CATEGORY OF PARTS THAT CAN NEED SERVICING / / / DEALERS WANT THOUSANDS TO REPLACE MULTIPLE PARTS BUT WONT GUARANTEE THAT THEY WILL FIX THE PROBLEM / / / INTERNET NOTES THAT PEOPLE HAVE FOUND BAD SOLDER JOINTS IN THE BCM, BAD WIRING HARNESS CONTACTS, BAD SENSORS, ETC. AND OTHER DESIGN DEFECTS / / / I HAVE FOUND THREE INDEPENDENT COMPANIES MAKING ALTERNATE PARTS TO REALLY FIX THESE PROBLEMS. AND MANY SOLUTIONS TO HELP ALLEVIATE THE PROBLEM. / / / IS THERE AN UNADVERTISED RECALL OR FIX PROGRAM BY GM TO FIX THE INSTRUMENTS AND THE BOGUS SECURITY SYSTEM THAT ONLY LOCKS USERS OUT ?? *TR / / / / /
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515313June 5, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE SPEED REDUCE ALERT ILLUMINATED AS THE VEHICLE SPEED INDEPENDENTLY DECELERATED TO 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE ACCELERATOR CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515367June 5, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT CALLED THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT COULD NOT DETERMINE WHAT CAUSED THE FIRE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10514990June 4, 2013
SERVICE BRAKES
WHEN STOPPED AT A RED LIGHT THE PEDDLE WOULD SLOWLY DRIFT TOWARDS FLOOR. THE CAR BEGAN TO ROLL AS IF THE BRAKES WERE RELEASING. I APPLIED MORE PRESSURE TO THE PEDAL HALTING THE VEHICLE. I TOOK THE CAR TO A DEALERSHIP AND WAS TOLD IT WAS DUE TO THE LOCATION OF THE MASTER CYLINDER AND GM WAS AWARE OF IT. MY CONCERN IS THAT THIS MAY CAUSE LOSS OF BRAKEING WHEN IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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