Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10532507July 25, 2013
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS WORK INTERRMITTENLY, BOTH WITH THE REMOTE KEY FOB AND THE INTERIOR DOOR LOCK BUTTONS OFTEN RESULTING IN MANUALLY HAVING TO USE THE KEY TO ENTER THE VEHICLE OR PHYSICALLY PULLING UP THE LOCK ONCE INSIDE THE CAR TO UNLOCK A PARTICULAR DOOR. THIS IS NOT A BATTERY ISSUE FOR THE REMOTE AS I'VE EVEN NOTICED ON SEVERAL OCCASIONS WHEN USING THE REMOTE TO UNLOCK THE DRIVER'S DOOR, THE DOOR LOCK REGISTER THE "INPUT" AND ATTEMPT TO MOVE UP TO THE UNLOCK POSITION, PHYSICALLY LOOK AS IF SOMETHING WERE PREVENTING IT FROM DOING SO, AND REMAIN IN THE LOCKED POSITION. AND, ITS COMPLETELY RANDOM AS FOR WHICH DOOR LOCK WILL OPERATE AND THERE ARE STRETCHES OF DAYS WHEN ALL LOCKS WILL OPERATE PROPERLY WITH BOTH THE REMOTE AND THE DOOR LOCK BUTTONS. ALSO, THERE IS NO PATTERN TO WHICH DOORS WILL OPERATE AS TO FRONT/REAR, DRIVER/PASSENGER SIDE AND/OR ONE, TWO, THREE, FOUR, OR ZERO DOORS LOCKING/UNLOCKING. THIS SITUATION IS EXTREMELY INCONVENIENT (PARTICULARLY WHEN RAINING), POTENTIALLY UNSAFE, AND PROBLEMATIC IN KEEPING YOUR VEHICLE AND ITS CONTENTS SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531583July 24, 2013
ENGINE
ABOUT 2 MONTHS AGO I WAS ON THE INTERSTATE & I RECEIVED THE MESSAGE 'SERVICE STABILITRAK , ENGINE POWER REDUCED '. I WAS USING CRUISE CONTROL AT ABOUT 75 WHICH IMMEDIATELY CUT OFF , THE CARS SPEED DROPPED QUITE A BIT, I STOPPED FOR FUEL, TURNED THE CAR BACK ON & THE ERROR WAS GONE. JUST A FEW DAYS AGO THE SAME ISSUE HAPPENED, I WAS ONLY GOING ABOUT 40 THIS TIME, THE MESSAGE FLASHED & MY CARS POWER IMMEDIATELY BEGAN TO DROP. I COULD FEEL THE CARS HESITATION WHEN I ATTEMPTED TO ACCELERATE & THEN IT JOLTED A FEW TIMES & CRUISED FINE. THE ISSUE SEEMS TO BE A SENSOR IN THE PEDAL WHICH IS COMMON WITH THIS CAR. THE FACT THAT MY ENGINES POWER CAN CUT AT ANYTIME ,INCLUDING IN THE MIDDLE OF HIGHWAY TRAFFIC IS A SCARY THOUGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526307July 23, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED AFTER ADDING GASOLINE TO THE VEHICLE, THE FUEL GAUGE DISPLAYED AN INACCURATE READING. THE SPEED ODOMETER REMAINED AT ZERO REGARDLESS UPON THE SPEED THE VEHICLE WAS DRIVEN. IN ADDITION, THE TEMPERATURE GAUGE WOULD FLUCTUATE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526468July 23, 2013
STEERING, SERVICE BRAKES, ENGINE
FIRST BOUGHT THE CAR IN 2011 WITH 160,000 MILES ON IT AND FOUR MONTHS LATER MY ENTIRE STEERING GOES OUT SO I HAD NO POWER STEERING THE PEOPLE I BOUGHT THE CAR FROM DIDN'T BOTHER TO TELL ME ABOUT IT AND THE CAR WASN'T UNDER WARRANTY SO WHEN WE TOLD THEM ABOUT IT THEY DIDN'T WANT TO FIX IT. THEN EXACTLY A YEAR LATER THE SAME PROBLEM HAPPENS I DON'T HAVE ANY POWER STEERING SO WE GOT THE POWER STEERING FIXED TWICE NOW SO IM THINKING OK SOMETHING IS GOING ON HERE THEN THIS YEAR ABOUT THE EXACT SAME TIME AS THE PREVIOUS TWO TIMES MY POWER STEERING GOES OUT AGAIN FOR THE THIRD TIME SO WE GOT THAT FIXED AGAIN AND I DON'T WANNA SINK ANYMORE MONEY INTO MY CAR. AS FOR MY TRACTION CONTROL AND ABS SYSTEM I HAVE NOTHING EVEN THOUGH WE TOOK IT TO A GARAGE TO HAVE IT FIXED AND THEY SAID THEY FIXED IT NOW THREE DAYS LATER THE ABS AND TRACTION CONTROL LIGHT ARE ON AGAIN SAYING I DON'T HAVE EITHER AND AS OF NOW I DON'T FEEL SAFE WITH MY CAR ANYMORE BECAUSE THE POWER STEERING HAS GONE OUT SO MANY TIMES AND SINCE I DON'T HAVE ABS OR TRACTION CONTROL ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525960July 21, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
STABILITY CONTROL LIGHT AND ABS BRAKING SYSTEM LIGHTS CAME ON AND STAYED ON FOR ABOUT A MILE. HAD SHORT BURSTS OF REDUCTION IN POWER CAUSING THE CAR TO SLOW DOWN FOR BRIEF PERIODS OF TIME. THIS IS AN INTERMITTENT PROBLEM AND HAS BEEN HAPPENING FREQUENTLY FOR THE PAST COUPLE OF WEEKS.THE RISK OF THIS HAPPENING AT HIGH SPEEDS IN TRAFFIC IS VERY CONCERNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526013July 21, 2013
TRACTION CONTROL SYSTEM
CHEVY 2010 SHOWED A CODE OF SERVICE SAFETY LINK, TRACTION CONTROL ENGINE POWER REDUCED AND THE ENGINE LIGHT IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525706July 19, 2013
WHEELS, TIRES
I WAS DRIVING HOME FROM WORK AND THE CAR STARTED ACTING LIKE IT WAS UNEVEN. I GOT TO WHERE I COULD PULL OVER AND FOUND A BALLOON GROWING OUT OF THE SIDE OF MY TIRE. THE CAR IS NOT THAT OLD AND THE TIRES IN MY PAST IMPALA'S HAVE LASTED MUCH LONGER. I AM NOT HAPPY WITH THIS. I HAD TO CALL SOMEONE TO HELP ME SO THAT IT DIDN'T EXPLODE AND CAUSE MORE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525789July 19, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE EXHIBITED AN ABNORMAL TAPPING NOISE FROM UNDER THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE AIR CONDITIONING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525570July 18, 2013
SERVICE BRAKES, STEERING
THIS ISSUE OCCURS WHEN TURNING DURING LOW SPEEDS WHICH INCLUDES PULLING OUT OF THE DRIVEWAY, PARKING SPOTS AND INTERSECTIONS. WHEN I TURN THE STEERING WHEEL TO MAKE A TURN, THE ABS ENGAGES WHICH CAUSES A REDUCTION OF POWER AND FORCED BRAKING. THIS HAPPENS DURING ANY TYPE OF WEATHER AND ON ANY TYPE OF SURFACE PAVEMENT, THE CAR IS NOT EXPERIENCING ANY REAL LOSS OF TRACTION, THE ABS SIMPLY IS ENGAGING IN ERROR. THIS HAS THE POTENTIAL TO BECOME INCREDIBLY DANGEROUS, IF THIS WERE TO OCCUR AT AN INOPPORTUNE TIME, MY CARS ABS MAY ENGAGE WHILE I AM AT AN INTERSECTION, OR MAKING A LEFT TURN WHILE TRAFFIC IS ONCOMING. IF THE ABS WERE TO ENGAGE I WOULD NOT BE ABLE TO AVOID COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525314July 17, 2013
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED SEVEN OTHER TIMES AT VARIOUS SPEEDS AND ALWAYS WHEN THE GROUND WAS WET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525497July 17, 2013
ENGINE
I WILL BE DRIVING DOWN THE STREET/HIGHWAY AND THE CAR WILL JUST CUT OFF AND DIE. THIS HAS HAPPENED SEVERAL TIMES AND I'VE CONTACTED GM MOTORS AND THEY CLAIM THEY HAVEN'T HEARD OF THIS PROBLEM. I LOOK ONLINE TO SEE IF I CAN FIGURE THE ISSUE OUT AND CAME ACROSS SEVERAL OTHER IMPALA OWNERS THAT ARE EXPERIENCING THE SAME ISSUES. I'VE TAKEN MY CAR TO THE SHOP NUMEROUS TIMES TO HAVE IT FIXED AND THE PROBLEM ISN'T BEING SOLVED!! THIS IS A VERY SERIOUS ISSUE THAT COULD CAUSE HARM TO ME AND MY FAMILY AND OTHER DRIVERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525084July 16, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE ACCELERATOR PEDAL POSITION SENSOR FAILED AND CALLED THE VEHICLE TO SLOW DOWN TO 40 MPH. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT WHEN THE FAILURE OCCURRED. THE SENDING UNIT WAS REPLACED AND THE VEHICLE BEGAN TO PERFORM NORMALLY. THE DEALER INFORMED THE CONTACT THIS WAS A KNOWN PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 81,506. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525097July 16, 2013
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A POPPING NOISE COMING FROM THE AIR CONDITIONER AFTER IT WAS TURNED ON. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO DIAGNOSED THAT THE AIR CONDITIONER ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 89,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525213July 16, 2013
ELECTRICAL SYSTEM
IT STARTED WITH THE TACHOMETER NOT READING RIGHT, THEN IT STARTED WORKING, THEN STOPPED, NOW THE SPEEDOMETER AND TACHOMETER IS NOT WORKING RIGHT, IF I TURN OFF THE CAR OR BE AT A NON-MOVING STATE IT WILL READ ANYWHERE FROM 10-20MPH, IF I AM DRIVING IT WILL READ OR NOT AT ALL, NOTHING IS ACCURATE...GOOD GRIEF MY CAR HAS UNDER 41000 MILES ON IT. IT SEEMS LIKE TO ME AFTER LOOKING AT THE EXTENSIVE COMPLAINTS ON THIS PROBLEM WITH THE IMPALAS, CHEVROLET WOULD ISSUE A RECALL AND FIX THIS RIDICULOUS ISSUE. IT CERTAINLY MAKES ME NOT WANT TO BUY ANOTHER CHEVROLET AGAIN! I WOULD THINK THEY WOULD WANT TO HAVE MORE OF THEIR CARS ON THE ROAD THAN FOREIGN AND REALIZE THE AMERICAN PEOPLE ARE MORE INFORMED AND DO RESEARCH BEFORE BUYING LARGE PURCHASES SUCH AS A CAR, AND WE BASE OUR DECISIONS ON WHAT WE HEAR AND READ ON COMPANIES CUSTOMER SATISFACTION, AND MOST IMPORTANTLY THE SAFETY ISSUES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524817July 15, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
A FEW MONTHS AGO, WHILE DRIVING MY VEHICLE THE SERVICE STABILITRAK WARNING CAME ON AND ENGINE POWER WAS REDUCED CAUSING A SAFETY HAZARD ON A BUSY ROAD. FOLLOWING INSTRUCTIONS FROM GM, MY MECHANIC CLEANED CONNECTIONS ON THE PEDAL RELAY. THE SAME PROBLEM OCCURRED THIS PAST SATURDAY WHILE DRIVING ON THE HIGHWAY, NEARLY CAUSING A COLLISION. I HAVE BEEN TOLD THE REPAIRS TO FIX THIS ISSUE WILL RUN CLOSE TO $1,000. I HAVE ALSO READ MANY FORUMS ON THE INTERNET INDICATING THIS IS A CONSISTENT PROBLEM WITH IMPALA'S. IT IS MY BELIEF THAT THIS SHOULD BE ADDRESSED WITH A SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524910July 15, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, ALL OF THE INSTRUMENT PANEL FUNCTIONS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524745July 14, 2013
ELECTRICAL SYSTEM
CAR THINKS IT IS BEING STOLEN, AND IT WILL NOT CRANK WITH ORIGINAL KEYS. APPEARS TO BE A SECURITY ISSUE. MUST WAIT AT LEAST 10 MINUTES BEFORE ATTEMPTING TO CRANK AGAIN. IT WILL NOT CRANK (MOTOR WILL NOT TURN OVER TO CRANK) FOR AT LEAST 10 MINUTES AFTER ATTEMPTING TO CRANK. NOTHING HAPPENS WHEN KEY IS TURNED TO CRANK/ON POSITION. I PURCHASED THIS CAR NEW, AND I HAVE HAD IT CHECKED OUT BY AN INDEPENDENT MECHANIC. AFTER SEARCHING ONLINE, THIS APPEARS TO BE A COMMON PROBLEM THAT HAS NOT BEEN ADDRESSED BY GM. PLEASE HELP THE CONSUMER/CAR OWNER WITH THIS VERY SERIOUS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524662July 13, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
REAR WINDOW DEFROST STOPPED WORKING. REPLACED FUSES AND RELAY. LIGHT COMES ON BUT DEFROST DOES NOT WORK. INVESTIGATION BY OWNER SHOWED WIRING HARNESS UNDER FRONT PASSENGER KICK PANEL BURNT BADLY. FURTHER INVESTIGATION ONLINE INDICATES THIS HAS PROBLEM HAS BEEN EXPERIENCED BY A LARGE NUMBER OF IMPALA OWNERS. DUE TO THE BADLY BURN CONNECTION, PASSENGER CABIN FIRE COULD HAVE OCCURRED. LOCAL CHEVY DEALER SERVICE DEPARTMENT DENIED ANY KNOWLEDGE OF SIMILAR INSTANCES. RECOMMEND INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524594July 12, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
BOTH REAR AND THE PASSENGER DOOR LOCKS HAVE STOPPED FUNCTIONING WITH EITHER FOB KEY CONTROL OR DRIVER/PASSENGER DOOR CONTROLS. TOTALING THREE DOOR LOCK FAILURES IN TWO YEARS. THIS IS A LARGE SAFETY HAZARD TO SMALL CHILDREN IN THE BACK OF THE CAR AS THERE IS NO FAST OR EASY WAY TO OPEN THE REAR DOORS ONCE LOCKED TO GET THE CHILD OUT IN AN EMERGENCY. I REQUEST THIS BE LOOKED INTO FURTHER FOR A RECALL AS IT CREATES A SAFETY HAZARD ESPECIALLY FOR CHILDREN IN CAR SEAT ON THE BACK SEAT, WHICH THERE IS NO QUICK WAY TO UNLOCK THE DOORS TO REMOVE THEM IN AN EMERGENCY. MECHANIC STATES: THIS IS A KNOWN ISSUE WITH 2008 AND 2009 CHEVY IMPALA VEHICLES. THESE MODEL YEARS WERE PRODUCED WITH A TYPE OF GREASE THAT BLEEDS INTO THE LATCH ACTUATOR. AFTER TIME THE CARBON FROM THE MOTOR BRUSHES BUILDS UP AROUND THE ACTUATOR MOTOR AND SHORTS THE COMMUNICATOR. RESULTING IN NO POWER LOCK OR UNLOCK FUNCTION. REQUIRING FULL LOCK REPLACEMENT TOTALING OVER $1,500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524318July 11, 2013
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED NUMEROUS FAILURES WITH THE STEERING WHEEL, THE ENGINE, THE BRAKES, AND SUDDEN ACCELERATION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC AND THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT FLUID WAS LEAKING AT THE ENGINE, THE POWER STEERING WHEEL AND THE BRAKE LINES. THE CONTACT WAS UNSURE OF THE EXACT REPAIRS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE SUDDEN ACCELERATION FAILURE WAS RECENTLY EXPERIENCED AND WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000 AND THE APPROXIMATE CURRENT 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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