Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10534706August 11, 2013
ENGINE, POWER TRAIN
I HAD JUST STARTED MY 2008 CHEVROLET IMPALA LTZ AND WAS LEAVING WHEN THE SERVICE STABILITRAK WARNING CAME ON AND ENGINE POWER WAS REDUCED WARNING CAME ON. THE VEHICLE LOST POWER AND BEGAN TO JERK AS IT SHIFTED GEARS. UNFORTUNATELY, IT OCCURRED AT A TIME WHEN THE LOCAL CHEVROLET DEALER'S SERVICE DEPARTMENT WAS CLOSED AND ON THE WEEKEND. I'M HOPING TO GET THIS PROBLEM RESOLVED ON MONDAY AS THIS IS MY ONLY MODE OF TRANSPORTATION AND I'M 8 WEEKS FROM GRADUATING FROM COLLEGE!! IT WOULD SUCK IF I HAVE SPEND ALL THIS TIME AND MONEY IN GETTING MY EDUCATION ONLY TO FAIL DUE TO A VEHICLE BREAKDOWN THAT SEEMS TO BE AN ISSUE WITH THIS VERY MAKE AND MODEL. THIS COULD BE A VERY DANGEROUS SITUATION FOR ANYONE HAVING THIS PROBLEM WITH THEIR IMPALA. IT SHOULDN'T TAKE A LOSS OF LIFE OR INJURY, FIRE OR CRASH TO MAKE THE MANUFACTURER PLACE A RECALL ON THE FAULTY PART THAT IS CAUSING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534787August 11, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT ASHLAND, VA EXIT.ENGINE WAS SHUT DOWN THEN RESTARTED WITH SAME WARNINGS AS BEFORE.APPROXIMATELY 45 MINS LATER RESTARTED TO HAVE A LOCAL CHEVROLET DEALER LOOK AT THE CAR. ON RESTART, ALL WARNINGS AND INDICATOR LIGHTS EXCEPT FOR THE "MALFUNCTION INDICATOR LIGHT" WERE OUT AND ENGINE RAN NORMALLY.DEALER GUESSED THAT IT WAS PROBABLY A "GLITCH" AND IT WAS PROBABLY OK TO DRIVE.THE 800 OR SO MILES TO SARASOTA WERE WITHOUT PROBLEMS. ON 8/5/2013 TOOK CAR TO LOCAL DEALER APPROXIMATELY 3 MILES FROM MY HOME. ON ENTERING THE DEALER'S PARKING LOT AT APPROXIMATELY 10 MPH THE PROBLEM REAPPEARED I.E. "ENGINE POWER REDUCED WITH STABILITRAK" WITH WARNING LIGHTS AS BEFORE. THIS IS A SAFETY ISSUE AS IT CAN HAPPEN AT ANY TIME!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534470August 9, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
THIS THE SECOND TIME THIS HAS HAPPENED. WIFE WAS DRIVING DOWN THE FREEWAY WHEN TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON. CAR WENT INTO REDUCED POWER MODE AND FINALLY DIED WHILE STILL MOVING. LOST POWER STEERING AND FINALLY BROUGHT CAR TO A STOP ON LEFT INSIDE OF EXPRESSWAY. AFTER A SHORT TIME SHE WAS ABLE TO RESTART THE CAR AND LIMP HOME. NOTE THAT THE CRUISE CONTROL WAS ON, BUT I DO NOT KNOW IF IT WAS SET. HAD THE CODES READ THAT INDICATED A THROTTLE POSITION SENSOR CAUSED THE FAULT. THERE ARE TWO SENSORS WHICH HAVE TO AGREE AND IF THEY DON'T CAR WILL GO INTO REDUCED POWER MODE. WHEN SHE GOT HOME I FOUND ONLY THE CHECK ENGINE LIGHT ON. I HAVE IN THE PAST MOVED THE WIRES ON THE BRAKE FLUID SENSOR TO GET THE CHECK ENGINE LIGHT TO GO OFF. NOT KNOWING EXACTLY HOW ALL OF THESE DIFFERENT SYSTEMS ARE TIED TOGETHER, I TEND TO THINK THAT THE CARS COMPUTER IS THE PROBLEM WHICH SETS OFF ALL THE DIFFERENT WARNING LIGHTS ON THE DASH. I WENT TO THE CHEVY DEALERSHIP AND THE SERVICE ADVISOR ASKED IF THIS WAS A RECALL ISSUE. I THOUGHT THIS WAS SOME WHAT STRANGE. AFTER READING COMPLAINTS ON THE NET I CAN SEE WHY SHE MIGHT HAVE THOUGHT IT WAS A RECALL ISSUE. THE THROTTLE BODY PART IS $300 DOLLARS PLUS LABOR RATE OF $105/HR. AS OF NOW I CANNOT FIND ANY RECALLS FOR THIS ISSUE. NHTSA NEEDS TO LOOK AT THIS PROBLEM BECAUSE THE LOSS OF STEERING WITH ALL SYSTEMS DUE TO MOTOR STALLING WHILE IN MOTION IS A HAZARD TO EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534492August 9, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THERE WAS A LOSS OF ENGINE POWER WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS SHUT OFF. UPON RESTARTING, THE VEHICLE RESUMED WITHOUT THE ILLUMINATION OF THE WARNING INDICATOR. THE FAILURE RECURRED INTERMITTENTLY WHENEVER DRIVING UPHILL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ACCELERATOR PEDAL POSITION SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534570August 9, 2013
VISIBILITY/WIPER, STRUCTURE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DASHBOARD REFLECTION APPEARED IN THE WINDSHIELD, IMPAIRING THE CONTACT'S VISION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7. UPDATED 9/23/13*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534210August 8, 2013
POWER TRAIN
WHEN I PUT MY CAR IN PARK I CANNOT GET THE KEY TO DISENGAGE FROM THE IGNITION SO THAT I AM ABLE TO TAKE THE KEY OUT. I HAVE TRIED JIGGLING THE GEAR SHIFT ETC AND IT WILL NOT COME OUT REGARDLESS OF WHAT I TRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534204August 8, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WAS DRIVING AROUND 65 WHEN OUT OF NO WHERE THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE REDUCE TO POWER MESSAGE STARTED FLASHING ON THE DASH IT DROPPED MY SPEED DOWN FROM 65 TO LIKE 20 WHILE ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534285August 8, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT END MADE A LOUD WINNING NOISE AT VARIOUS SPEEDS. THE CONTACT'S PERSONAL MECHANIC INSPECTED THE POWER STEERING FLUID AND FOUND THAT THE POWER STEERING FLUID WAS FOAMING. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING, WHICH LOCATED THE FAILURE AT THE STEERING RACK AND PINION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO WANTED TO STATE THAT THE STEERING WHEEL INTERMEDIATED SHAFT WAS REPLACED AT 43,798 MILES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 73,000. UPDATED 9/10/13 *CN THIS CONSUMER NO LONGER AWNS THIS VEHICLE. THE VEHICLE WAS TRADED IN. UPDATED 09/13/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534286August 8, 2013
AIR BAGS, SEAT BELTS
THE AIRBAG NEEDS SERVICING LIGHT COMES ON AS SOON AS I START THE ENGINE AND THE SEATBELT LIGHT FOR THE PASSENGER SEAT GOES ON EVEN IF THERE IS NOONE IN THE SEAT AND IT STAYS ON WHEN THERE IS A PASSENGER. THE CAR WAS NEVER IN AN ACCIDENT OR ANY KIND OF COLLISION. THIS IS JUST GOING TO BE ANOTHER UNNECESSARY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534336August 8, 2013
STEERING, STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE MADE LOUD ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED TO THE CONTACT THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/13/15*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534041August 7, 2013
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE TURNING THE STEERING WHEEL IT MADE A CLANKING SOUND. THE CONTACT ALSO STATED THE VEHICLE WAS STUCK IN PARK AND WOULD NOT SHIFT OUT PARK GEAR. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHO STATED THE INTERMEDIATE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE INTERMEDIATE SHAFT REPLACED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534064August 7, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM
SAME INCIDENT TWICE. I AM DRIVING EITHER AT LOW SPEEDS (5 TO 10 MPH) OR AT 30 MPH. THE LIGHT SERVICE STABILITRAK AND BRAKES COMES ON. AFTER I TURN OFF THE CAR, THE WARNING LIGHTS AND THE MESSAGE GO OFF. I TOOK CAR TO DEALERSHIP BUT THEY SAID THEY COULD NOT HELP BECAUSE THE WARNING MESSAGE IS OFF. I HAVE SEEN MESSAGES ACROSS THE INTERNET POSTS THAT OTHER IMPALAS (2012) ARE DOING THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534082August 7, 2013
ELECTRICAL SYSTEM
GAUGE CLUSTER. TEMP. GAUGE READS FROM O TO 260 DEGREES WEATHER THE ENGINE IS RUNNING OR NOT. SPEEDOMETER AND FUEL GAUGE ARE ERRATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534157August 7, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I DRIVE A 2009 CHEVROLET IMPALA. ON 8-6-13 DRIVING THE FAR LANE ON THE HIGHWAY I EXPERIENCED A SERIES OF WARNING MESSAGES ON THE DASHBOARD. THE MESSAGES WERE, "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND SERVICE ENGINE." AS THE SPEED OF THE CAR BEGAN TO REDUCE, I WENT TO MERGE INTO THE SLOW LANE TO PREPARE TO TAKE ANY NECESSARY PRECAUTIONS. BEFORE I COULD SWITCH ONE LANE A MESSAGE POPPED UP SAYING, "STEERING COLUMN HAS BEEN LOCKED." AT THAT POINT THE STEERING WHEEL BECAME VERY TIGHT ALMOST ENABLING ME TO STEER INTO THE RIGHT LANE. AT THE SAME TIME, THE VEHICLES MILEAGE HAS DROPPED DOWN TO PRACTICALLY NOTHING. LETS REMEMBER I'M ON THE HIGHWAY DURING 5:00PM RUSH HOUR. BY THE TIME THE ONCOMING TRAFFIC REACHED ME, I WAS ABLE TO GET OFF ONTO THE SHOULD OF THE HIGHWAY. I THEN GET A WARNING MESSAGE SAYING, "ENGINE HAS BEEN DISABLED." AT THAT POINT I SHUT THE CAR OFF. I'VE LOST A FAMILY MEMBER TO CAR FAILURE ON THE HIGH WAY. AT THIS POINT I SIT FOR ABOUT A MINUTE OR TWO AND THEN START THE CAR BACK UP. AFTER TURNING OVER A COUPLE OF TIMES, THE CAR STARTS AND OPERATES AT AN EXCEPTIONAL SPEED. IMAGINE HAD THE CARS BEHIND NOT BEEN PAYING ATTENTION. MAYBE THEY WERE TEXTING, FATIGUED, LOOKING BEHIND THEM OR ANYTHING TO HAVE MADE THEM NOT NOTICE THE DISABLED VEHICLE AHEAD. THIS COULD'VE BEEN A MASSIVE FATAL CRASH. MY [XXX] YEAR OLD CHILD WOULD NOT HAVE STOOD A CHANCE. AFTER RESEARCHING ON THE INTERNET THAT THIS IS A KNOWN ISSUE AND GM HAS DONE NOTHING TO JUSTIFY THE POORLY ASSEMBLED PARTS, I AM VERY UPSET AT THE LACK OF CONCERN FOR THEIR BUYERS SAFETY. AS A SINGLE PARENT, I HAD NO CHOICE BUT TO HAVE THE CAR SERVICED AS SOON AS POSSIBLE TO ELIMINATE ANY SAFETY HAZARDS TO MY CHILD. COMING OUT OF $300+ FOR SOMETHING GM SHOULD'VE RECALLED WHEN NOTIFIED IS UNACCEPTABLE. I WILL BE CONTACTING ALL SOURCES POSSIBLE TO INQUIRE ON GETTING A RECALL AND HOPEFULLY SAVING SOMEONE'S LIFE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533866August 6, 2013
ELECTRICAL SYSTEM, ENGINE
THIS IS THE THIRD TIME I HAD TO FIX THIS PASSLOCK THING ON MY IMPALA AND IM GETTING SO SICK AND TIRED OF IT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533941August 6, 2013
SERVICE BRAKES
AT ANY TIME WHETHER TURNING OR PROCEEDING FORWARD AT VARIOUS SPEEDS TRACTION ACTIVATES AND STAYS ON. I HAVE JUST LEARNED OF THIS RECALL WEBSITE. I HAVE OWNED THIS CAR SINCE 2006, 10,000MILES AND HAVE NEVER RECEIVED ANY RECALL INFORMATION. WHAT DO I HAVE TO DO TO GET ALL RECALL INFO SO I CAN TAKE TO DEALERSHIP AND GET FIXED WHATEVER NEEDS TO BE FIXED? ALSO WHENEVER IT RAINS THE FLOOR ON DRIVERS SIDE FRONT SEAT FILLS WITH WATER. THIS HAS BEEN HAPPENING SINCE 2006. PLEASE EMAIL OR SEND LETTER FOR MY RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533470August 4, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, TRACTION CONTROL SYSTEM
WHILE TRAVELLING ON THE HIGHWAY, IN THE RAIN, THE POWER TO THE ENGINE SUDDENLY AND DRASTICALLY SLOWED DOWN. THE WARNINGS SHOWED UP ON THE SCREEN" STABILITRAK, TRACTION CONTROL, ENGINE POWER LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533364August 3, 2013
SUSPENSION
THE SPINDLE RODS GETTING REL HOT AND SOME AND EAT UP MY 4 TIRE / GOT THE CAR NEW AT THE CENTRAL CHEVROLET DID NOT FIX THE SPINDLE RODS NOW I AM GETTING A ELECTRIC SOME WHERE? SOME ONE FORM GM TOLD ME HE DID NOT SAY NOTHING WRONG WITH THE CAR HE COME FORM THE LITTLE ROCK OFFICE ALL CHEVROLET IMPALA NEED TO BE RECALL I HAVE TO BY 4 SET OF TIRE ALL THE TIME I AM ASKING GM TO GET ME A NEW CAR SOME ONE FORM GM TOLD ME NOTHING WRONG WITH THE CAR WAS A LITTLE OIL FIRE ON THE SPINDLE RODS I HAVE NOT FIX. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10533388August 3, 2013
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DOOR LOCK ON THE DRIVER REAR DOOR FAILED TO OPEN. THEY LOCK BUT DON'T OPEN. THIS IS A SEVERE SAFETY HAZARD BECAUSE THE LOCKS ARE AT THE BACK/REAR OF THE CAR AND CANNOT BE ACCESSED FROM THE FRONT. .I CANNOT ENTER AND REMOVE MY GRANDCHILDREN FROM THERE CAR SEATS IN AN EMERGENCY LIKE A CAR FIRE AND CAR ACCIDENT WHERE THEY ARE STILL IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533410August 3, 2013
EXTERIOR LIGHTING
HEADLAMPS TURN OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala