Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11584819April 23, 2024
VEHICLE SPEED CONTROL
I bought my 2011 Equinox new then in 2013 the gas pedal went to the floor and stuck down on a two lane road and I could not control the speed as we react 90 I shut down the vechical took it to the dealership the next day the chevolet co had the dealership dump the on board computer and then down load a new program this worked until the other day we were coming home from taking another couple to there dentist appointments on the way home the gas pedal sucked right to the floor again the speed rose to the 90 we were on a four lane I had cars behinde me but not in front i keep trying to get the foot up i was afraid if i shut it offf we would get rear ended every one was scared i told them what was going on as the speeds keeped increasing trying to hit the brakes to slow some down and taping on the gas pedal i tried prying the pedal up with my foot and after the third attemp it poped up. I call chevolet they said they were not going to do anything about it I told them this is a big safty issue there commet was the vechical is out of warranty and miles I ony have 103K on it and very well maintained with Birdnow chevorlet great dealership Chevrolet is not taking these gas pedal sticking down serious I read were there are several vechical with this same problem and it will take people getting hurt or killed before something down Thank You
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584631April 22, 2024
ENGINE, SERVICE BRAKES
The Vacuum pump has exploded 3 times, twice under warranty and now outside warranty. This time it has taken out the camshaft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584045April 19, 2024
ELECTRICAL SYSTEM, ENGINE
Using to much oil engine making noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583944April 18, 2024
ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN Shift to park after pulling to into parking spot and coming to complete stop. Car would not register it was in park on the dash or the gear shift and kept prompting to “Shift To Park”. Check engine light, TC system light, TC light, and park assist light all popped on at once. Car would not turn off. Car had no power going to transmission upon tow. Car would still not turn off after tow. While E-brake was on and waiting for tow, car kept idling and would make a “clunk” noise and then the RPM would jump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583880April 18, 2024
ENGINE
Timing chain tensioner broke. Fortunately, my wife stopped driving it so the engine didn't blow up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583881April 18, 2024
ENGINE
Exhaust manifold cracked leaking dangerous fumes into the cabin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583027April 15, 2024
ENGINE, UNKNOWN OR OTHER
I bought my 2017 Chevy equinox around October or November of 2018. Since owning this car I have had nothing but problems with the oil. The oil had been burning at such an excessive rate that GM finally stated they would need to replace the engine! I have continued to change the oil before it need to be changed due to it burning so quickly. After the engine was replaced I informed GM of the loud noises and informed them 3 weeks after they replaced everything that the oil was again empty! They are now ignoring me and won’t do anything further! I am a single mother of 3 kids trying to make ends meet and I bought a car they knew and have known has oil consumption issues which has caused my car to have major issues. The car randomly can to a full stop while I was driving and I am so lucky I wasn’t going 80 miles an hour because it would of killed me all because the car had burned the oil just 2 weeks after an oil change! GM continues to ignore me and will not replace the car or fix anything! I started having issues in August of 2019 and they replaced the engine on jul 14 2022 and I am certain this car is not going to make it much longer it has ac and heat problems as well again all started after replacement and still have oil issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583055April 15, 2024
POWER TRAIN, ENGINE
Timing chain broke at 150,000 miles. I have only had the car for a year and a half. This is a known issue for the 2015 Equinox and the warranty company doesn't want to cover it, even though I have a 2 year 24,000 warranty on it. I have only driven 19,000 miles so I'm clearly within the window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583061April 15, 2024
STRUCTURE:BODY
The sunroof drains on my vehicle keep getting clogged with debris even though I don't open the sunroof. I have had to get the drains blown out every 1 to 2 months when I find water in the rear cargo area. Attached are invoices from the dealership showing the work done and how often. An Engineer from GM has determined on April 10th that if these drains are frequently clogged, then it is a "Vehicle Concern". GM says that this is a maintenance issue. However, THEY have been doing this "maintenance" ever 1 to 2 months and the drains keep getting blocked. This can't be right! I don't want mold to grow in my car. A prior Equinox that I owned was "totaled" by my insurance company because water leaked into that car and mold grew in the interior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583141April 15, 2024
ENGINE
The contact's brother owns a 2014 Chevrolet Equinox. The vehicle was experiencing excessive oil consumption. Additionally, the contact stated that while the driver was driving at an undisclosed speed, the vehicle made an abnormal rattling sound and stalled. There was no warning light illuminated. The driver was unable to pull to the side of the road. The vehicle was towed to the residence, where an independent mechanic inspected the vehicle, and informed the contact that the timing belt or the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583206April 15, 2024
FUEL/PROPULSION SYSTEM
My 2022 Chevrolet Equinox lost power on two different occasions. The first time I was driving at 45 mph and the car stalled to a stop and would not restart and had to be towed. It had 816 miles on it. The repair sheet stated that it was a fuel pump control module internal fault. The fuel pump control module was replaced. At 8,401miles, the car did the same, but I was on a four-lane highway driving 65mph with the cruise control on and it lost power, stalled and I coasted to a stop and it would not re-start. After being stranded on the side of the highway for almost 2 hours, it was towed. This time the repair stated that it was due to an internal short in the driver. I was fortunate that I was not in heavy traffic or someone would have crashed into me. There were no warnings until the power cut out and the display indicated "low engine power". This is extremely dangerous and I am afraid it will happen again and I may not be in an area where I can navigate to the side of the road. This defect in the fuel system is a danger to me and other drivers. I contacted Chevrolet Customer Service but was told they can only be of assistance after the problem occurs 3 times. Even though the dealer said the problem was not the same problem, it was a problem with the fuel system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582753April 13, 2024
ELECTRICAL SYSTEM, ENGINE
Engine failure after complete service inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582737April 12, 2024
FUEL/PROPULSION SYSTEM
Press on the gas and car doesn’t move. Seems to not get gas sometimes while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582095April 10, 2024
VISIBILITY/WIPER
During a severe rain storm, the wipers just stopped working mid-use after only about five minutes of use. We had to quickly pull over due to significantly decreased visibility. They did not return to the off position on their own and no setting moved them. We manually pushed them back down, but they were able to stretch far beyond the window, leading me to believe something became completely disconnected, not a motor function failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582147April 10, 2024
ENGINE, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581975April 9, 2024
ENGINE
On 2-11-24 a light came on about system reset plus speed reduced to 20. I drove home 4 miles. Called Chevy Corp. Told needs to be checked. Dealership said if drivable come in.Light was safety to get off Rd or to garage. Timing chain slipped and chewed up teeth spreading metal everywhere and killed motor. No warning. It's a known prob with Equinox as I have seen class action lawsuits. Advisor even said need another lawsuit to solve it. Tried going thru insurance but advisor said normal wear and tear. Chevy dealership or corp will not help or give me a rental car. $10300 to get a refurbished motor and hope it doesn't happen again. Same car burns oil had sensor issues on block and every 1-2 years battery dies. Paid 65 to replace it one time under warranty. Timing chain doesn't slip they break to stop car. Advisor says a few mechanical issues caused it. To me it shouldn't do that if made rt. I could have been in an accident if on highway. Insurance won't cover under comp part of policy yet if hit and totaled it's paid.A diff garage said belt or chain shouldn't need replacement until 100k miles. I only have 77k.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581762April 8, 2024
SERVICE BRAKES, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Mechanic said it is this exactly like the other cars but yet my cars vin does not show recall for this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581263April 5, 2024
POWER TRAIN, ENGINE, UNKNOWN OR OTHER
I am constantly having to add oil and get oil changes it burns through oil about 3 quarts every month if not more and it is costing me way more than I should have to be doing and it is a serious problem that something should be done about
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581448April 5, 2024
UNKNOWN OR OTHER
The screen behind the steering wheel got all streaky and now I can not see anything on it. It won’t be able to show me a safety warning, mileage, and the digital speedometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581117April 4, 2024
UNKNOWN OR OTHER
While driving everything went blank on my dashboard even radio screen then steering wheel locked up on me for maybe 1-2 seconds then that’s when I got a quick flash come on dashboard and said service power steering or steering wheel. And quickly went away. This could have risked me and my 2 year old toddler life. I took my car back to dealership Lexus of Dayton but they said there was nothing showing on my dashboard. I told them that it went away. So they suggested to take it to a Chevy dealership because it may be cheaper to have it put on a diagnostic because they would charge me 189.00 to do so. Which I feel I shouldn’t have to pay for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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