Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11625993November 18, 2024
VISIBILITY/WIPER
When it is sunny, there is so much glare from the dashboard on the windshield that it's dangerous to drive and is not safe at all. The reflection blinds out the driver and there is no visibility
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625832November 18, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I manage a fleet of 12 of these vehicles for a Veterans Affairs hospital. I have had numerous complaints from the drivers about how distracting and invasive these systems are for the drivers. The red dash lights are blinding, the audible alert scares someone who is not used to these things and are very distracting in a tense moment when you need to be reacting, you cannot because you are too distracted by these systems. I myself am a disabled veteran with PTSD, and this system sends triggers my PTDS to where I cannot operate the vehicle. Please design something less invasive for anyone with anxiety/ptsd/depression/epilepsy/light sensitivity. For someone with any of these conditions these vehicles are completely inoperable as soon as the red light glares back off the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625681November 16, 2024
UNKNOWN OR OTHER
Water accumulate on backseat floor boards on both sides and in the trunk's spare tire compartment. Possible electrical issues from electrical components being wet. Vehicle has mold. No warning lights. Issue first known occurance on 11/9/24. Took vehicle to the dealership for inspection and was told that I'm responsible for diagnostic and repair. This is a known issue for this year and model but this has not been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625427November 15, 2024
ENGINE
The piston rings in my 2015 Chevrolet Equinox have failed, causing significant engine problems. Chevrolet is aware that faulty piston rings are a known issue in this vehicle, as evidenced by numerous complaints and class action lawsuits regarding this defect. The faulty piston rings have caused my engine to consume excessive oil, leading to reduced performance and potential engine failure. This defect poses a safety hazard, as the engine could seize or fail unexpectedly while driving. I have discovered that Chevrolet has issued Technical Service Bulletins (TSBs) acknowledging this issue, but they have not issued a recall or provided sufficient support to affected owners. Chevrolet has not offered to repair the issue under warranty or provide any assistance, even though this is a known defect with widespread complaints. This defect significantly impairs the safety, use, and value of the vehicle. I believe a recall or formal investigation is warranted to address this issue and hold Chevrolet accountable for repairing affected vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625481November 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 Chevrolet Equinox. The contact stated that the horn was intermittently inoperable while driving. The contact stated that the failure progressively worsened, causing the horn to become permanently inoperable. Additionally, the seat belt warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624959November 13, 2024
UNKNOWN OR OTHER
I was going on ramp and started to go on Interstate when my vehicle slowed down, check engine lights came on. It wouldn't pick up speed. I had vehicle checked and it was Turbocharger. I had to pay $2,820.13 for repairs. 10/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624834November 12, 2024
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2010 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the defroster became inoperable. There was no warning light illuminated. The contact stated the vehicle became very difficult to drive due to the failure. The vehicle was taken to an independent mechanic where it was diagnosed that the actuator had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the computer module in the center instrument panel had failed and needed to be replaced. The contact was informed that the failure was associated with TSB: 09298C (Heating and Windshield Defrost Inoperative. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in TSB: 09298C. The approximate failure mileage was 235,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624644November 12, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
My drivers side wiper blade stopped working while the passenger side is still working. I saw a recall for this linkage on the site but it’s not for my specific VIN. Additionally, my catalytic converter has damage due to excessive oil consumption. Halfway through my regular oil changes the oil is almost completely empty. Again, there’s a recall on this for my specific make, model and year but not for my VIN. I feel these should be covered to be fixed by manufacture due to symptoms equivalent to recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624716November 12, 2024
AIR BAGS
The contact owns a 2011 Chevrolet Equinox. The contact stated that the message to “Service Air Bags” was displayed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,243.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624768November 12, 2024
ENGINE
The contact owns a 2010 Chevrolet Equinox. The contact stated that the engine was consuming one quart of oil every 1,000 miles driven. The contact stated that the check engine warning light had remained illuminated since becoming aware of the oil consumption issue. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624430November 10, 2024
VISIBILITY/WIPER
I recently purchased a Chevy Equinox EV and observed that it has a severe dashboard reflection on the windshield. It can be very distracting to the point that you can't clearly see what is in front of you. It requires concentration to focus beyond the wind shield. I notice it mostly during the day. An internet search reveals many complaints from 2024 and 2025 Equinox ev owners. There is an aftermarket industry that has sprung up manufacturing custom mats to place on the dash to eliminate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624447November 10, 2024
VISIBILITY/WIPER
There is a severe glare on the windshield caused by the dashboard. It make it very hard to see. I happens even at night but is most pronounced when the sun is at a lower angle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624142November 8, 2024
UNKNOWN OR OTHER
The timing chain has to be replaced and I'd like to know why there hasn't been a recall on the equinox because they are notoriously known for going out on them on models from 2010 and up I had no idea about this when I purchased this vehicle I normally only purchase Chevy but I'm gonna have rethink that if your not willing to stand behind your product
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624166November 8, 2024
ENGINE
Our 2017 Chevy Equinox, engine 2.4l, is using excessive oil. Doing research it sounds like this is a known well known problem. what is Chevrolet doing to fix this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624177November 8, 2024
ENGINE, POWER TRAIN
Jerking between gears
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624274November 8, 2024
VISIBILITY/WIPER
in day time with sunshine , the dash is too much shine making glare backup on windshield , blocked my view 50%, I can not see well for driving , this is safety issue for driver. please help us to recall to GM to fix it. Thank you very much
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624241November 8, 2024
ELECTRICAL SYSTEM
The contact's wife owns a 2024 Chevrolet Equinox. The contact stated that a strong, burnt rubber odor could be smelled while taking out the trash in the middle of the night. Soon after, the contact stated that the front passenger side window shattered as flames began to emit from the vehicle. The contact immediately rushed to move his other vehicle away from the burning vehicle while on the phone with the authorities. There were no occupants inside the vehicle at the time of the failure. The authorities arrived at the scene and extinguished the fire. A fire report was filed; however, the contact never received a copy of the report. Police were also present at the scene of the fire but were not certain if a report was filed. Per the fire investigation, it was determined that the fire was caused by the driver-side seat warmer. No physical injuries were reported; however, both the contact and his wife suffered severe emotional distress. No property damage was reported. The vehicle was towed to an independent tow yard where it remained in their possession. The vehicle had yet to be labeled as destroyed by the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 16,989.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#11623940November 7, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had previously activated ACC to use on the highway with the speed set at 65mph. After getting off and driving into a parking lot I accidentally bumped the resume toggle on the steering wheel and the car started to accelerate requiring me to intervene. Luckily there were no vehicles or pedestrians in front of me at the time so I was able to regain control. The owners manual has this information. "To begin using ACC again, press +RES up briefly. If the vehicle is moving more than 5 km/h (3 mph), it returns to the previous set speed." 3 mph activation speed seems problematic for low speed situations described above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623959November 7, 2024
SERVICE BRAKES
I was driving down a driveway with a slight incline. I pressed the brakes and they were very hard to press and vehicle would not stop until I collided with a wall. This is the fourth time that this has happened in the last two years. Each time it has been the brake booster vacuum pump which my mechanics have said is a common problem with this vehicle. One of the previous times my daughter was driving on the highway when the brakes failed and she ended up in a ditch off the shoulder. This is very dangerous and someone is going to get killed if it hasn't happened already.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11624116November 7, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning goes on even when no vehicles are infront of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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