Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11631002December 16, 2024
FUEL/PROPULSION SYSTEM
Car would sputter and turn over eventually but then die out. Was unable to drive at all. Luckily I was not driving with my baby in the car when it went out like I see so many others. Took it to the shop and it is a fuel pump issue. I see that other years have been recalled for this so unsure why the 2020 has not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630816December 15, 2024
ELECTRICAL SYSTEM
On december 15, 2024 my car stalled out. on the middle of the road nearly causing me a collison. My vehicle for. the last month has been - what i assume is having electrical problems , my car is only 4 years old so im uncertain as to why it would be stalling out , this is also the first time that this has happen . i called my insurance company to file a report about my vehicle stalling out on a busy traffic road and all that was said was unless im in a collison there is nothing they can. do and if the car stallls out and i am in a accident it would be me at fault . I have one car which is the chevy equinox 2020. i cant afford to die nor be in accident that can potential put me in danger for a car that is only 4 years old .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630680December 14, 2024
ENGINE
Why is consuming a lot of oil This car the mileage is Les the 130000 I buy and didn’t know the issue Can you please fix it Sometime I hear noise from the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630664December 13, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle runs with reduced engine power. Was initially told the turbo needed cleaned, and it continued to happen. Then was told it needed to be replaced. The final result is that the tube that connects to the turbo keeps falling off. Being told there is no fix, and no recall, we just need to keep putting it back on when it pops off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630435December 12, 2024
SERVICE BRAKES
The vehicle vacuum system and the power brake booster has caused the vehicle brake to fail in motion the second incident was almost fatal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630020December 11, 2024
VISIBILITY/WIPER
There is excessive reflection from the dashboard onto the windshield in bright and sunny conditions, making it extremely unsafe and nearly impossible to see. THIS IS A DESIGN FLAW! SOMEONE IS GOING TO GET INJURED OR KILLED IF NOT ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630057December 11, 2024
SEATS, ELECTRICAL SYSTEM, VISIBILITY/WIPER
The climate controls, including the seat warmers, located on the control panel directly below the radio/stereo controls on my 2010 Chevy Equinox stopped working. As a result, the ability to control the temperature and direction of heated/cooled air was lost. I tolerated the conditions for several seasons, winter being the toughest due to temp and the need for defrost, until buying a new car (as an addition, not a replacement vehicle). As my oldest child became of age to begin driving, I've attempted to prepare the car for his driving and safety. In researching how to repair this malfunction, I came across a recall that addresses this exact problem; however, upon taking my Chevy Equinox to my local Chevy dealership, I discovered that my VIN is not on the list for this repair. The coincidence that my car falls in the category of vehicles included for this recall (Bulletin No.: 09298C), but is not included is confusing, to say the least. There were no warning lamps or messages prior to this failure that began in 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630084December 11, 2024
ENGINE
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving at approximately 55 MPH, the "Engine Power Reduced" message was displayed on the instrument panel and the vehicle unintentionally went into LIMP Mode. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the turbo charger assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer for the last time where it was diagnosed that once again the turbo charger boost assembly needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 54,717.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629984December 10, 2024
SERVICE BRAKES
The contact owned a 2018 Hyundai Santa Fe Sport. The contact stated while pulling in the driveway the vehicle shut off. Contact mention she was not able to restart the vehicle and when depressing on the brake pedal the brakes failed to respond. The vehicle was inspected by an independent mechanic at contact's residences. where it was diagnosed the brake booster vacuum pump line detached and that the brake booster needs to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 109,888
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629942December 10, 2024
SERVICE BRAKES
Question 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1) The brakes and yes the automobile is available for inspection. Question 2) How was your safety or the safety of others put at risk? Answer 2) My wife and I deliver meals on wheels in the Georgia Appalachian mountains every day. There are hundreds of curves on our route. When we (we have BOTH experience this effect when driving) gently press the brakes most of the time the car responds by slowing down gently. But there is AT LEAST a dozen or more times a day when, while pressing down on the brakes in EXACTLY the same way the car will slow down 5-10 mph in SECOND OR TWO. This jerks us forward and multiple times our head slam back into the headrest. When a vehicle is behind us they have to slam on their brakes also. Someday We will be rear ended because of these brakes. It is a completely random occurrence - we never kno when a gentle push on the brakes is going to cause this dangerous show down. Question 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3) We complained to Valley River Chevrolet in Murphy NC. The service guy told me that they examined the brakes and they looked OK. He said that these are new electric brakes Chevy is using and that happens with them. Question 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer 4) It has been inspected only by the Chevrolet dealership. Question 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 5) They first appeared when we bought the vehicle, My wife thought that I was pressing down too hard on the brakes to make it happen and I told her I pressed the brakes the same way each time. Then she drove it for a number of weeks and found the brakes did exactly the same thing to her. There was no message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629565December 9, 2024
ENGINE
High oil consumption, car has had 3 oil changes in less than one month. After about a week after a new oil change, check engine light will come on. Car will shake and jerk while in idle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629740December 9, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Multiple problems since vehicle was bought brand new 2023 with 9 miles on it. 1st time - high pressure fuel pump died doing 70mph on high way. Took them 3 months to repair it. 2nd time- breaks completely stopped working while driving, all lights came on. They cleared the code and said to drive it. 3rd time- 2 days later breaks keep pushing through. They will not address it. 4th time- broke down with check engine light on high way. Turned off then on again light goes away, never saved a code. 5th time- will not shift out of 4th gear on high way. Dealer said they could not replicate this. It has not stopped doing this along with throttle response being dangerously poor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629581December 9, 2024
ELECTRICAL SYSTEM
Infotainment and Main Driver Information Center blank. While driving on highway Infotainments screen went blank followed by the Main Driver Information Center. Problem only lasted for 2 seconds before screens reappeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629534December 8, 2024
VISIBILITY/WIPER
During a snow storm the windshield wipers quit working. After troubleshooting, the short wiper linkage arm was disconnected. This was due to the plastic bushing popped off the ball stud. This part does not have a clip for retention. The replacement plastic bushing is extremely difficult to install without a press. 2 bushings were broken trying to preform a quality repair. A safe repair requires a replacement linkage assembly [$100 +] to complete the repair with confidence minimizing chance of a repeated repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629450December 7, 2024
STEERING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The turn signal going in either direction has 2 positions. The first is regular on that keeps the turn signal on until it is turned off or until steering wheel is turned off. The other position is the “flick” that flashes the signal 3 times and turns it off on its own. When I set my turn signal to the regular on position to turn right, after I complete my turn the signal turns itself off and goes into the default off position. However when returning itself into the off position, it ends up going into the “flick” position for left turn. The signal then flashes left 3 times and turns off. So to summarize, after turning right while using the turn signal, it flicks itself into the left turn position. This is distracting to me while driving and may confuse other drivers as well. I took it into the dealer for this issue and they said they could not replicate it. No warning lights or anything like that. I have video proof of this happening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629179December 6, 2024
UNKNOWN OR OTHER
The turn signal stalk is not correctly calibrated. When you push up it will properly hold to activate the right turn signal. However, after completing the right turn and it auto releases, many times it will release so hard that it will activate the left turn signal. This leads to a confusion for other drivers as to where you intend to go and could pose a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629211December 6, 2024
ENGINE
We have had nothing but issues with the engine in this. We travel for my dad’s radiation and when you get about 120 miles to 240 miles it just burns oil and you end up having to replace 2 quarts or more. There should be no reason you have to add more oil that frequently. There was a class action lawsuit against them for this very thing but only for years 2010 to 2013. This is dangerous because what if the motor blows when you’re on the interstate and you cause an accident?? Just like the Chevy recall for the windshield wipers (I almost got into an accident on the interstate because they stopped functioning in a huge storm) and there was no fix for it at the time! I didn’t know about the recall till after the wipers had failed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629243December 6, 2024
SERVICE BRAKES
I was in a parking lot and parking at an EV charger. As I attempted the brake, the vehicle did not respond, so I tried to pump the brake and still no response. It eventually made contact with the barrier in front of the charger. It caused some damage to the front end and several lights are lit up on the dash that aren't normally lit. This took place over the course of maybe 2-3 seconds, so minimal time to react to the brakes failing. The vehicle went over 3k miles earlier that day and leased back in Sept 24, so still fairly new. Have tried calling two Chevrolet service departments and there have been either scheduling issues or they say they do not have an EV tech. Contacted Chevrolet about where to take it to be checked out and they are supposed to get back to me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11629143December 6, 2024
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
While driving, warning "Service Restraint System" popped up on the speedometer display, followed by "Auto stop" something, then "Reduced Engine Power", and symbols lit up including the Service Engine and traction control symbols. I pulled over, saw what I thought was steam emanating from the passenger side of the hood. I popped the hood intending to investigate and saw flames. 3 firemen and 2 mechanics told me based on my description, the engine was on fire before I even pulled off the road.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11628772December 4, 2024
FUEL/PROPULSION SYSTEM
Fuel injection systems is leaking onto the engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox