Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11649105March 18, 2025
UNKNOWN OR OTHER
Went to go start my car for work one morning and my car would not start my car check oil light never came on and no messages the night befor and it said I had 36% oil left and my engine is gone....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648676March 17, 2025
ENGINE
I took my vehicle to a Chevy dealership due to engine light coming on with the stability track light showing as well as "reduced engine power notification. They are saying the timing chain is needing replaced therefore requiring the entire engine to be replaced. Vehicle is available upon inspection. Once the engine light came on and the reduced engine power light came on vehicle started stalling in traffic. I was at a traffic light and the vehicle cut itself off once I came to a slow stop. Vehicle had to be turned off and back on. Vehicle also started losing power while driving when trying to pull over to incident. Yes. I took my vehicle to a dealership. Initially, they changed other parts on the vehicle. However, when they tested vehicle, it was still showing same signs. That is when they came up with needing a whole new engine based on the timing chain. Dealership will not replace timing chain and states the entire engine needs replaced. Vehicle has only been inspected by a Chevy Dealer. Yes, Once the engine light came on, the stability track and reduced engine power mode came on. they first appeared about a week before i took the car in. I made an appt as soon as the lights came on. The dealership was not available for immediate assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648780March 17, 2025
ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The blank warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Camshaft Position Actuator Solenoid Valve. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to Technical Service Bulletin: 17-NA-098; but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648275March 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Our car has just around 77,000 miles and the brakes stopped working while driving. To our luck my husband quickly thought to use the e brake to prevent a car crash. We took it into our mechanic who diagnosed a brake pump failure. It looks as though the 2020 equinox has recalls for brake issues but our vin number was not listed. This is very dangerous and could have caused a deadly or serious injury crash. We had no prior warning to this happening. The shop owner is fixing the issue and we are holding onto receipts if this becomes a recall available on our vehicle. Very unsafe and according to my research has happened to alot of GM owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648342March 14, 2025
ENGINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the vehicle hesitated with a loud revving sound coming from the vehicle. The contact stated that the check engine warning light was illuminated. The contact received an alert from OnStar that the vehicle was not performing to full capacity due to a failure with the throttle control system. The vehicle was taken to a dealer where a diagnostic test was performed and showed that there was a misfire in cylinder #1 due to oil intrusion. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact attempted to reach the manufacturer but was not offered any assistance. The failure mileage was 77,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648139March 13, 2025
ENGINE
I have contacted GM numerous times about excessive oil consumption in my vehicle. Even with pristine maintenance and making sure that the oil is changed when it needs to be, it is chugging oil. You can’t even drive 200 miles and it’ll be bone dry. Yesterday while I was driving, it stalled out in traffic and almost caused an accident! We were on an extremely busy highway and it just stalled right there! Thank God, the people behind us weren’t tailgating!! I have contacted GM numerous times. There is currently a class action lawsuit because a lot of of the Chevy equinox is burn excessive oil. There was a previous class action lawsuit on older Chevy equinox that was settled. It’s the piston rings and everything that are causing this issue. We’ve also had the previous recall fixed, but for some reason, they will not take it off of our vehicle!! The wiper blades were fixed and we’ve contacted numerous times about that getting corrected as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647799March 12, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Have had no heat in the car for several days. Today while driving on the freeway, vehicle has warning come up of "High Voltage Warning" and "Service Vehicle Soon." Dealership cannot get car in for another week and no loaner vehicles to any customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647980March 12, 2025
UNKNOWN OR OTHER
Rear main seal blew due to freezing condensation in the pcv valve. The vehicle is at the dealership but can be available for inspection. This happened in an isolated area, when temperatures were below -15 degrees with the windchill. The vehicle started leaking oil and was not drivable, so me and my elderly mother were broke down on the side of the road in freezing temperatures! The problem have been verified by a transmission shop as well as a GM certified dealership. The vehicle has been inspected by a transmission shop, as well as a GM dealership, and a 3rd party investigator from my extended warranty company. There were no warning lights or indications prior to the vehicle starting to pour oil out from underneath it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647935March 12, 2025
ELECTRICAL SYSTEM
The screen for the radio goes blank and then the dash goes blank this happend a few times randomly but this time it was longer and then it told me there was no key found in car while driving and I was at a light the car in front moved forward and I started and went forward and my car braked unexpectedly I adjusted the gap settings but I don’t believe this should have happened the car seemed far
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647614March 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
Started off with my computer on my dashboard randomly turning off I called the dealership they told me it was because I was not using an iPhone Apple chord. Another instance I was driving down the road close to home and my car started stalling and flashing engine codes on my dashboard, I managed to make it home and park. The next day I tried to start my vehicle and it sounded like the battery was dead. I called a tow truck. The car had enough power for me to put it into neutral and get it onto the flatbed. My mechanic is less than 10 minutes away by the time they got it there they couldn’t do anything to move the vehicle. It had to be jacked up on the flatbed and rolled off because the car would not do anything My mechanic spent two weeks going through the computer system only to find out that I needed a software update and that my computer software had major glitches and electrical issues. Sometimes when I get into my vehicle to start it, it won’t start. I’ve learned that I need to put both feet on the brake. Push it all the way to the floor wait a second and then it will start otherwise my break seizes up and I’m locked out of my vehicle for at least an hour. This has happened to me on the side of highways in public parking lots in front of my home at the grocery stor. This past week I’ve had to get my car jumped 2 different times because when I turn my car off and lock it, my brake lights do not turn off and it killed my battery. I’ve had nothing but issues with the computer since day one from what I’ve googled this is a known issue with my make and model of vehicle. I contacted the dealership and they want to charge me thousands of dollars for something that was a factory defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647540March 11, 2025
FUEL/PROPULSION SYSTEM
Fuel pump. It’s available for inspection. Left me stuck on the side of a busy highway with cars flying past. Check engine light. A message said engine power reduced had to take side streets home with hazard lights. Car would not accelerate or go over 40 mph on a 45 mph road. I had the check engine light checked at auto zone. No the vehicle has not been inspected. No warning lights before. I pushed the gas pedal down and the car had no power, started to sputter message popped up on the dash that said engine power reduced and check engine light was on. Problem started right before 4pm on 3/10/2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647290March 10, 2025
VISIBILITY/WIPER, STRUCTURE:BODY
Whenever the sun is out, the glare from the dash makes it impossible to see out of the windshield without mistaking the glare for a car/deer/other animal. Since I purchased the car in the middle of the winter where, here in Michigan, we don't get a whole lot of sunshine. Now after driving for a few days in sunshine, this glare is dangerous. This needs to be fixed before people get hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647439March 10, 2025
FUEL/PROPULSION SYSTEM
Fuel pump isn't pumping gas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647525March 10, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since my vehicle has a software update, my vehicle has had multiple instances of the AEB engaging in instances where it previously wouldn't have. The worst case was when I was in a parking lot turning into a space and the AEB went off when there was no reason for it to. This has also gone off while driving when slowing down at a light when they're was another vehicle in front but I was slowing down as normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647269March 9, 2025
VISIBILITY/WIPER
Too much glare on windshield in a sunny day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646998March 7, 2025
VISIBILITY/WIPER
When driving in a direction that is nearly aligned with the sun, the reflection off the dashboard presents a hologram-like image onto the windshield which obstructs the drivers view. It looks like it’s caused by the textured pattern of the dashboard. My wife typically drives the car, and we’re just coming out of overcast days so this is the first time I’ve really noticed how bad it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647049March 7, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
started the car .i noticed the their was no door chime with the door open, no radio , radio display dear, no seat belt warning chime, no rear backup display camera. i drove car down to corner stopped and made right turn and everything was all right ,everything worked OK. this morning got into the car and no door chime,no seat belt chime no radio or display no back up camera, no on star . called my friend over and he checked the fuses .he checked fuse #9 radio fuse OK except for little tarnish on legs,checked display fuse #15 checked OK tarnish on fuse legs, checked the amplifier fuse #31 checked OK. but he replaced the fuses anyway, with new fuses. started car same problem as above o difference , one can drive the car lights ,turn signal bulbs OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647083March 7, 2025
ENGINE
EGR valve froze cause the rear main seal to blow, has timing chain fixes. Now having more issues again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646732March 6, 2025
ENGINE
The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 55 MPH, the vehicle started making a ticking noise. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the mechanic informed the contact that the engine was low by two quarts of engine oil. On another occasion, the vehicle was taken to the independent mechanic for an oil change, and the engine was low by two quarts of engine oil. The following month the vehicle was taken to the independent mechanic, due to the vehicle hesitating to accelerate, the vehicle was diagnosed with excessive oil consumption. The vehicle was not repaired after the most recent failure. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 94,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646752March 6, 2025
STEERING
The contact owns a 2011 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel, prompting the contact to discontinue driving the vehicle. The vehicle was towed to the dealer, who observed a small amount of fluid within the engine compartment. The dealer later determined that the fluid was power steering fluid. However, the dealer was unable to determine the exact location of the leak. The contact was advised to continue driving the vehicle for 1 week then return for a follow-up inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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