Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11686662September 11, 2025
STRUCTURE
The contact owns a 2021 Chevrolet Equinox. The contact stated that while the vehicle was parked in the driveway, water accumulated on the front seats floor mats and on the second-row floor mats. Upon inspection, the contact found potential white mold under the seats. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the failure might be related to the water hose to the A/C, or the failure might be related to the moonroof. The vehicle remained at the dealer pending a repair. The contact stated that the vehicle was left in the sun for four days with the windows rolled up, and white mold spread through the vehicle. The contact had not notified the manufacturer of the failure; however, a representative from GM stopped by the dealer to inspect the vehicle. The contact stated that the insurance company had an adjuster inspect the vehicle at the dealer. The vehicle was not yet repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686426September 10, 2025
VISIBILITY/WIPER
The dashboard has lines on it that causes significant glare during the day and in sunlight. It is difficult to see out the windshield when driving or to see pedestrians.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686409September 10, 2025
FUEL/PROPULSION SYSTEM
Driving down the interstate my 2022 chevrolet equinox LT lost all propulsion and shut off. I was able to get pulled over to the side of the road had to have my vehicle towed. Vehicle was repaired after a week at the dealership the problem was the fuel pump module again. This is the 2nd time the fuel pump modulehas went out in 2 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686175September 10, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2026 Chevrolet Equinox has been having problems; when cruise control is set it randomly puts itself into emergency park mode, the infotainment system loves to shut down which affects the entire vehicle. When this happens I can’t see my speed, every screen goes black and I have to pull over and reset the entire thing which takes a good 30 minutes, sometimes more. I have taken it to a shop which they said it was electrical and module issues, never told me exactly what or where and I’m having to struggle just to get the invoices. The problems are not currently resolved, it would’ve had to been in the shop for over a month and I can’t afford to be without a car that long with zero option of a rental. I have children. I got my car in May of this year with only 4 miles on it, been having the issues ever since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685991September 9, 2025
UNKNOWN OR OTHER
The onstar module in the vehicle has not worked in two months. Its the only way the vehicle can receive updates and many safety features linked to it. No Help or response from GM or Dealership. They just say we don't have an ETA and its a waiting game. Note, no software updates can be installed without this service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686160September 9, 2025
VISIBILITY/WIPER
Glare on the windshield from the reflected dash can be quite profound on sunny days. At times, when the sun is at a particular angle during late afternoon, the glare makes driving in congested city traffic very difficult due to a nearly opaque view through the glass. A perfect image of the dash blocks the driver's view of near objects, especially people walking on front of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685773September 8, 2025
POWER TRAIN
Vehicle rolls back very often when in drive. Even holding down the brake at a hill then hitting the accelerator it still rolls back. When in cruise control and I take over it also tends to make the vehicle jump when the vehicle takes back over. Overall harsh riding. Feels like it’s all coming from that CVT. Dealer says that it may be an issue but can’t replicate it unless it stays there with them for a while until they can replicate the issue. There have been incidents where I’ve almost rolled back and hit other vehicles due to this cause. The vehicle has not been inspected by anyone. No warning lamps or anything on the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685760September 8, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2025 Chevrolet Equinox. The contact stated that the vehicle was purchased at 66 miles. The contact stated that while driving the vehicle and approaching 100 miles; the odometer rolled over to 1,000 miles. The vehicle was taken back to the dealer where the vehicle was inspected and the contact was informed that based on the oil life, the vehicle had been driven over 1,000 miles. The vehicle was taken to several other dealers who came to the same conclusion. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 66; it was later discovered that the mileage was over 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685433September 6, 2025
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? The passive keyless entry/anti-lockout system on my 2024 Chevrolet Equinox EV failed. The vehicle locked all doors with the key fob still inside the cabin. The doors appeared unlocked (handles popped out) but would not open from the outside. The key fob and vehicle are available for inspection. How was your safety or the safety of others put at risk? This malfunction created a severe child safety hazard. If my daughter had been inside during warm weather, she could have been trapped in a rapidly heating vehicle with no way to escape. This posed a life-threatening risk. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet. The problem occurred once unexpectedly, but I intend to raise it with my Chevrolet dealer for confirmation. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. The incident was resolved without emergency services, but I am reporting it immediately to GM and NHTSA for investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, chimes, or alerts. The vehicle gave no indication that the fob was inside or that the system had locked incorrectly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685460September 6, 2025
ENGINE
Engine failed in traffic at stop sign Numerous reports of burning oil Quickly and engine failing... Could happen at any time anywhere leaving one stranded and at risk of collision or crime... After having it replaced at 64000 miles it did the same thing 1 year later. Cost 10000$. Thousands of people have reported this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685320September 5, 2025
TIRES
The contact owns a 2024 Chevrolet Equinox equipped with Hankook Tires, Tire Line: Kinergy GT, Tire Size: 235/50/R19, DOT Number 00T231BH03623. The contact stated that while driving at various speeds, there was vibration coming from the vehicle, and the contact became aware that the stopping distance was extended while coming to a stop on wet roads. There was no warning light illuminated. The contact had taken the vehicle to a local tire shop, where it was determined that all four tires needed to be replaced due to premature wear. The contact stated that the wear marker was visible on all the tires. The vehicle was not repaired. The contact called the manufacturer and was referred to the tire manufacturer, who advised the contact that the tires were manufactured as requested by the manufacturer. The failure mileage was 25,316.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685311September 5, 2025
ENGINE
The contact owns a 2025 Chevrolet Equinox. The contact stated that while depressing the brake pedal, the engine revved to a higher RPM unexpectedly. The contact stated that the failure had occurred on several occasions, and the brake pedal needed to be depressed very hard while attempting to stop the vehicle. The contact stated the vehicle had started independently two to four times in a row. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,417.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684972September 4, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
On August 3rd, while driving on the freeway at 55mph, my vehicle's brakes became extremely stiff, and I could not press them down to engage the braking system. I was about to collide with the vehicle in front of me, so I quickly veered right without looking because I had no time. After moving to the right, the brakes finally slowed the vehicle to around 40mph. Luckily, the traffic light turned green, allowing me to continue moving with the remaining momentum. As I attempted to take a turn on a bridge above the freeway, the steering wheel became stiff. At this point, I was unsure whether I could turn the car at that speed with the steering not responding. I need General Motors and Chevrolet to take action on the severity of the situation and make the necessary and appropriate restitution to me for the traumatic and physical injuries sustained during the incident. For the amount of time I've been without a vehicle, I am now running high risk of loosing my job. $3,700. is what they are charging me, which is conveniently not under warranty. When consistently stating that no one really sure what's covered and what's not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684998September 4, 2025
FUEL/PROPULSION SYSTEM
Fuel pump driver control module went out in my car while trying to drive forward in my drive way. My car will not start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685025September 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2018 Chevrolet Equinox. The contact stated that while depressing the accelerator pedal, the turbo charger failed to operate as designed, and the vehicle failed to accelerate as intended. The contact stated that excessive pressure was needed to depress the accelerator pedal. The message “Engine Power Reduced” was displayed due to a low coolant level. Additionally, the contact was adding 2-quarts of engine oil to the vehicle weekly. The contact stated there was oil on the ground underneath the vehicle. While checking the oil level, the contact saw smoke coming from the exhaust. The check engine light was illuminated. The contact was made aware of the Special Coverage Program, NHTSA ID Number: 10171426 (Engine and Engine Cooling, Air Bags, Service Brakes, Hydraulic); however, the year vehicle was not included. The vehicle was taken to an independent mechanic who replaced the oil line connected to the turbo charger; however, the oil leak persisted. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685072September 4, 2025
ENGINE
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving uphill, the vehicle lost motive power with the check engine warning illuminated. The contact immediately depressed the accelerator pedal, and the vehicle accelerated, and the light turned off. The vehicle was taken to the residence. The contact stated that two years later, while driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure recurred 9 days later. The contact believed that the failure was associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684960September 4, 2025
FUEL/PROPULSION SYSTEM
We were in our pharmacy drive thru pick up lane when our car suddenly died, and would not restart. No engine light came on prior. We waited three hours for our tow truck in 99 degree weather to take it to the nearest dealership. Had the fuel pump power control module and also the fuel tank fuel pump module replaced. Now back at dealership, as the fuel gauge is being repaired. Our car evidently didn't show up as needing the fuel pump module recalled. $2000 later, I wonder why not?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684930September 4, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, the vehicle independently activated the brakes. The contact stated that the vehicle stopped unintendedly. There was no warning light illuminated. The vehicle was taken to a local dealer. The dealer was unable to detect any fault codes and was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent and had first occurred in a parking lot while driving at approximately 10 MPH during the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684892September 3, 2025
ELECTRICAL SYSTEM
My audio quit, no sound for warning indicator, no radio audio, or onstar audio. Can't here anyone speaking when using phone, though the receiving party can her me speak to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684747September 3, 2025
FUEL/PROPULSION SYSTEM
On two separate instances the vehicle stalled and shut off. Once on a highway at 65mph. Second failure was on a private road at 15mph. Both instances were in a 1 week period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox