Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10404320June 3, 2011
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:ELECTRICAL
SERVICE TRACTION CONTROL,SERVICE STABILITRAK, ALL WHEEL DRIVE OFF. DASH LIGHTS CAME ON WITH THESE 3 MESSAGES AGAIN. APRIL 6 THE DEALERSHIP PUT IN A NEW STABILIZER AND IT FAILED AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404251June 2, 2011
STRUCTURE
REAR TIRE WELL FILLED WITH WATER THAT WAS STINKY AND MOLDY. ALL LEAKED INTO THE CAB OF THE EQUINOX, THUS MAKING THE CARPET STINKY AND MOLDY TOO. THERE IS OBVIOUSLY A LEAK SOMEWHERE IN THE HATCH MAKING THE TIRE WELL FILL UP ALL THE TIME. A CO-WORKER OF MINE HAS THE SAME CAR, MAKE, MODEL AND YEAR AND HAS THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403976June 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2011 CHEVY EQUINOX TRANSMISSION AND ELECTRICAL ISSUES. TRANSMISSION NOT SHIFTING SMOOTHLY AND AT TIMES THE CAR WILL SEEM TO WANT TO DIE OUT. 6600 MILESAND I SEE ONLINE THAT OTHERS ARE HAVING THE SAME ISSUE. I DO NOT WANT MY WIFE TO BREAK DOWN OR GET INTO A CRASH BECAUSE OF THE TRANS NOT ENGAGING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405029June 1, 2011
STRUCTURE:BODY
MY SPOUSE WAS OPENING THE DRIER'S DOOR AND THE TRIM AT THE BOTTOM OF THE DOOR (WHICH IS FIBER GLASS MATERIAL) CUT HER LEG ABOUT SIX TO EIGHT INCHES ABOVE THE LEFT ANKLE. THE TRIM STICKS WHEN THE DRIVER'S DOOR IS OPENED. IT TOOK 16 STITCHES TO CLOSE THE WOUND. THE TRIM NEEDS TO RE-FINISHED OR TAPERED TO PREVENT OTHERS FROM GETTING HURT. THIS IS A REALLY BAD CUT AND SHE WAS IN A LOT OF PAIN. UPDATED 06/08/11 *BF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10403759May 31, 2011
AIR BAGS:FRONTAL
I WAS BLINDSIDE STRUCK AT THE REAR RIGHT SIDE OF MY VEHICLE BY A PERSON DRIVING A CAR WENT THROUGH A RED LIGHT AT APPOX. 45MPH. MY VEHICLE SPUN, AIRBAGS DEPLOYED, FLIPPED AND SLID 150 FEET, AND THE FRONT AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10402932May 27, 2011
FUEL SYSTEM, OTHER
MY WIFE TOOK OUR 2007 TAHOE IN TO TRADE IT FOR SOMETHING THAT GOT BETTER GAS MILEAGE. SHE WENT TO LIBERTY CHEVROLET IN VILLA RICA GA. SHE WAS LOOKING AT THE CHEVY EQUINOX. AFTER TALKING WITH THE SALES PERSON MELISSA BELL WHO ASSURED MY WIFE THE EQUINOX WOULD GET BETTER THAN 30 MPG. AND IF IT DIDN?T GET THE MILEAGE IT COULD BE FIXED. WELL AFTER MULTIPLE TRIPS TO THREE DEALERSHIPS IT IS VERY OBVIOUS THAT [XXX] WAS LYING THROUGH HER TEETH JUST TRYING TO SELL THE CAR. AFTER 5000 MILES WE STILL ONLY GET AROUND 22MPG HIGHWAY. I CALLED THE CHEVROLET COMPLAINT LINE JUST TO BE TOLD THAT MPG WAS UNDER BEST DRIVING CONDITIONS IN OTHER WORD THEY WERE GOING TO DO NOTHING TO FIX THE PROBLEM EVEN THOUGH THE SALES PERSON LIED TO MY WIFE RIGHT IN FRONT OF MY SISTER. I WILL TELL YOU THIS I HAVE BOUGHT MY LAST CHEVROLET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402792May 26, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I OWN A 2005 CHEVROLET EQUINOX LT. I PURCHASED IT IN MARCH OF 2005 AND HAVE BEEN THE FIRST AND ONLY OWNER OF THIS VEHICLE. SINCE APRIL 2005 THIS VEHICLE HAS HAD TROUBLE STARTING. I COULD TURN THE KEY TO START THE IGNITION AND IT WOULD STUTTER AND TURN OFF ALL THE WAY. SOMETIMES I COULD NOT GET THE VEHICLE STARTED AFTER SEVERAL TRIES UNLESS I PRESSED ON THE GAS PEDAL WHILE TURNING THE IGNITION KEY. I HAD IT LOOKED AT BY THE CHEVROLET DEALER BUT THEY DID NOT FIND ANYTHING WRONG WITH THE CAR AND AT THE TIME OF TURNING ON THE VEHICLE AT THE CAR DEALER TO TRY TO EXPLAIN THE PROBLEM THE CAR TURNED ON WITHOUT ANY STUTTERING. THESE PROBLEMS PERSISTED EVEN AFTER HAVING REPLACED THE STARTER AND BATTERY. THE DEALER COULD NOT OFFER ANYMORE EXPLANATIONS OR SUGGESTIONS. ADDITIONALLY THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE CAR IS ON AND WHILE DRIVING.THE KEY CANNOT ALWAYS BE REMOVED FROM THE IGNITION SMOOTHLY. SOMETIMES IT GETS STUCK HALFWAY OUT AND IT TAKES SOME MANEUVERING OF THE KEY TO REMOVE IT COMPLETELY. NOW THE KEY WILL NOT TURN AT ALL IN THE IGNITION WHEN TRYING TO START THE VEHICLE. I'VE TRIED STRAIGHTENING OUT THE TIRES BEFORE TRYING TO TURN THE KEY AS WELL AS TURNING THE WHEEL WHILE TURNING THE KEY BUT THE KEY DOES NOT TURN. *TR..UPDATED 06/09/14 *BF UPDATED 06/12/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402822May 26, 2011
AIR BAGS
THE "SERVICE AIR BAG" LIGHT WOULD COME ON AND GO OFF AND HAD BEEN DOING IT FOR QUITE SOME TIME. CARRIED IT TO THE DEALER AND WAS TOLD THE PASSENGER SIDE GRID AND MODULE WOULD HAVE TO BE REPLACED AND WOULD COST $486.00. I STARTED CHECKING AND FOUND THE '07 MODEL HAD A RECALL FOR THE SAME PROBLEM. IT APPEARS THE '08 STILL HAS THE PROBLEM. WHY IS THERE NOT A RECALL ON IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402715May 25, 2011
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THERE WAS NO SPECIFIC TIME OR SPEED WHEN THE STEERING WOULD FAIL. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND WAS TOLD THE POWER STEERING CONTROL MODULE HAD FAILED. THE CONTACT THEN TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402621May 24, 2011
POWER TRAIN
THIS IS MY THIRD COMPLAINT, LAST CONFIRMATION NUMBER IS: 10398449. IT IS THE SAME VEHICLE WITH THE SAME COMPLAINTS FOR THE PAST 5 TIMES. MY CAR COULD NOT ACCELERATE. THE TACH READ UP TO 4-5 AND THE SPEEDOMETER AT 0MPH. MY DASH WAS BLINKING AND MY SERVICE ENGINE LIGHT WENT ON. I HAVE EXHAUSTED MY TIME IN A RENTAL VEHICLE AND I AM CURRENTLY WITHOUT A VEHICLE. PLEASE ADVISE ME. THIS CAR WAS PURCHASED 08/31/10, FIRST ISSUE OCCURRING AT 1900 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403272May 21, 2011
ENGINE AND ENGINE COOLING
TOOK MY EQUINOX IN FOR AN OIL CHANGE. THEN COMES THE BAD NEWS. LOWER INTAKE VALVE GASKETS LEAKING. WHAT!! ONLY 50000 MILES ON VEHICLE THIS SHOULD NOT BE HAPPENING. $725.00 LATER IT IS FIXED. I HAVE READY MANY COMPLAINTS ABOUT GM KNOWING THESE WERE DEFECTIVE GASKETS AND SOMETHING SHOULD BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402108May 19, 2011
ENGINE AND ENGINE COOLING
MY HUSBAND HAD HIT A BUZZARD IN FEBRUARY 2010 ON A COUNTY PAVED ROAD WHICH TORE SOME OF THE GRIDDLE ON THE FRONT DRIVER'S SIDE. THEN ON SEPTEMBER 2, 2010 I WAS GOING TO THE STORE AND THE CAR GOT HOT STARTED TO DIE WHICH THE COMPUTER TOLD ME TO STOP, TURN OFF A/C AND IDLE THE CAR, ALLOWING IT TO COOL DOWN. AFTER 15 MINS I PROCEEDED TO RETURN HOME AND THE SUV GOT EXTREME HOT, STARTED TO DIE. CALLED MY HUSBAND AND HE TOLD ME TO LEAVE IT THERE. HE PULL THE 2007 EQUINOX TO OUR HOME AND LOOK FOR REASON FOR SUV TO GET HOT. WE CALLED THE DEALER SINCE THE SUV WAS STILL UNDER WARRANTY AND TOWED IT TO THE DEALER. SEVERAL DAYS LATER WE WAS TOLD THAT A PIECE OF GRIDDLE HAD RUBBED A HOLE INTO RADIATOR AND ENGINE WOULD NEED TO BE REPLACE. STATED THAT THIS WAS NOT COVERED UNDER WARRANTY SO WE CONTACTED OUR INSURANCE AGENCY. AT FIRST INS AGENCY WAS NOT GOING TO COVER THE DAMAGES BUT WE WERE ABLE TO PROVIDE RECEIPTS ON EVERY MAINTENANCE DONE WHICH THE LAST OIL CHANGE WAS AUGUST, 2010, 30 DAYS BEFORE THIS PROBLEM. THERE WERE NEVER NO PUNCTURE HOLES IN RADIATOR NO OVERHEATING NO SIGNALS AT ALL. AFTER REPAIRS, THE INVOICE STATED THAT "SWAY BAR PLASTIC TRIM RUBBED HOLE INTO RADIATOR." ALSO WE WAS ASK BY THE DEALERSHIP IF WE WANT THE SWAY BAR REPAIR SINCE IT WAS IN NEEDED FOR REPAIRS. TWO WEEKS AGO WE DISCOVERED THAT THE MOTOR MOUNT IS BROKE. THE SUV HAVE BEEN POPPING WHEN BACKING UP OR TURNING SINCE WE GOT THE SUV REPAIRED IN SEPTEMBER 2010. WE DID CALLED GMC AFTER READING THEIR WARRANTY COVERAGE 100,000 MILES OR 5 YEARS THAT STATED THAT THESE DEFECTS WAS COVER UNDER THIS WARRANTY. WE WERE TOLD THAT THE RADIATOR WAS NOT PART OF THE WARRANTY NOR WAS THE SWAY BAR; ONLY THE ENGINE. WE WOULD LIKE FOR SOMEONE EXPLAIN TO US WHY THE RADIATOR WOULD NOT BE COVER UNDER THIS WARRANTY SINCE THE ENGINE CAN NOT FUNCTION WITHOUT THE RADIATOR TO KEEP THE ENGINE COOL AND IF THE RADIATOR IS NOT NEEDED THEN WHY IS IT ON THE VEHICLE? WHAT IS COVERED UNDER GMC'S BEST EVER WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403168May 19, 2011
STEERING
HAVE BEEN HAVING THE STICKY STEERING PROBLEM OTHERS ARE COMPLAINING ABOUT. IT'S NOTICEABLE AT HIGHWAY SPEEDS ON A SMOOTH ROAD SURFACE AND SEEMS TO HAPPEN IN HOTTER, HUMID WEATHER. I BROUGHT IT TO THE DEALER TWO TIMES BEFORE TO BE CHECKED AND THEY TOLD ME JUST WHAT I THOUGHT THEY WOULD TELL ME. THERE ARE NO TROUBLE CODES STORED IN THE COMPUTER, THEY COULD NOT DUPLICATE THE PROBLEM AND OF COURSE GM IS NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS ONE. I FIND THAT HARD TO BELIEVE SINCE SO MANY OTHERS ARE COMPLAINING ABOUT THE EXACT SAME PROBLEM I'M HAVING. THE PROBLEM SEEMS TO BE WITH THE ELECTRIC POWER STEERING ON THE EQUINOX, IT REALLY DOES SEEM LIKE A HAZARD BECAUSE OF IT LOCKING UP WHICH IS VERY NOTICEABLE AND DEPENDING ON THE CIRCUMSTANCE COULD BE HARD TO HANDLE IF NEEDING TO STEER QUICKLY IN A SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401482May 18, 2011
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE AIR BAG SENSOR FAILED. THE CONTACT FOUND NHTSA RECALL CAMPAIGN ID NUMBER: 07V344000 (AIRBAGS: FRONTAL: SENSOR/CONTROL MODULE), BUT THE MANUFACTURER SAID THEIR VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401197May 17, 2011
SERVICE BRAKES, HYDRAULIC
I OWN A 2006 CHEVY EQUINOX THAT WE HAD BOUGHT NEW, NOW THE ABS AND TC LIGHTS COME OUT AND THE BRAKES WILL GRIND AND UNLESS YOU PUMP THE BRAKES IT WON'T STOP. I TOOK THE BRAKES TO BE CHANGED TWICE IN A YEAR AND NO RESULTS SO FAR. WIFE DRIVES THE VEHICLE AND NOW RECENTLY HAS HAD MORE PROBLEMS STOPPING AND BEING CLOSE TO CRASHING. I'M NOW LOOKING TO GET RID OFF THIS VEHICLE ASAP. TOOK IT TO DEALERS THEY HAD NO IDEA WHAT IT WAS BUT DID CHARGE AROUND 400.00 DOLLARS EACH TIME FOR NEW BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401079May 16, 2011
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE HAS TEMPORARY LOSS OF POWER FOR THINGS LIKE DASH BOARD LIGHTS, RADIO, POWER LOCKS AND ADDITIONALLY I HEAR POPPING NOISES FROM FRONT END OF CAR AND TO ADD TO THIS FRUSTRATION ON SUNDAY THE POWER STEERING COMPLETELY FAILED WITH NO PREVIOUS WARNING INDICATORS. FORTUNATELY, I WAS IN A PARKING SPACE AND SIMPLY COULD NOT STEER MY CAR TO EXIT. I HAVE HAD IT REPAIRED AT THE COST OF OVER $700.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400885May 14, 2011
CHILD SEAT:LATCH STRAP, CHILD SEAT
SUNSHINE KIDS RADIAN XTSL INSTALLED REAR FACING IN 2006 CHEVY EQUINOX. SOLID INSTALL WITH SUPERLATCH SYSTEM, BARELY 1/4 INCH OF MOVEMENT AT THE BELT PATH, HOWEVER UPON WIGGLING THE SHOULDER AREA OF THE SEAT WITH MINIMAL PRESSURE, THE SUPERLATCH LOOSENED DRAMATICALLY AND THE SEAT WAS NO LONGER SECURE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2006, MAKE=EQUINOX, MODEL=CHEVY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400751May 13, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
I INSTALLED A SUNSHINE KIDS RADIAN XTSL IN MY 2006 CHEVY EQUINOX REAR-FACING CENTER USING THE LATCH SYSTEM/REAR FACING TETHER. A WEEK OR SO AFTER INSTALLING, AS MY DAUGHTER GOT IN THE CAR, I NOTICED THAT THE LATCH STRAP HAD LOOSENED SIGNIFICANTLY AND THAT THE SEAT WAS NO LONGER IN TIGHTLY. I TOOK MY DAUGHTER OUT OF THE CAR AND RE-INSTALLED THE SEAT IT TIGHTLY. I FOUND THAT I WAS THEN ABLE TO EASILY SHAKE THE SEAT AS THE LATCH STRAP LOOSENED. IT SEEMED LIKE THE ANGLE THAT THE LATCH CONNECTOR HIT THE CAR SEAT PREVENTED THE CONNECTOR FROM STAYING IN THE LOCKED POSITION. I WAS EASILY ABLE TO TAP THE CONNECTOR AND SEE THE LATCH BELT LOOSEN. AFTER BEING UNABLE TO GET A TIGHT INSTALL WITH THE SEAT BELT IN ANY SEAT POSITION, I SWITCHED OUT THE XTSL FOR MY BRITAX BLVD. CS AND EMAILED SUNSHINE KIDS JUVENILE PRODUCTS ABOUT THE ISSUE. THEY REPLIED PROMPTLY AND COURTEOUSLY AND SENT ME A NEW SUPER LATCH CONNECTOR. IT ARRIVED QUICKLY AND I HAVEN'T HAD ANY PROBLEMS SINCE. (RELATED VEHICLE INFORMATION: MODEL YEAR=2006, MAKE=CHEVROLET, MODEL=EQUINOX). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399955May 11, 2011
VISIBILITY
VEHICLE NO LONGER BLOWS HOT AIR WHEN HEAT IS ON THEREFORE THE DEFROSTER WILL NOT BLOW HOT AIR AS WELL. THIS IS A SAFETY HAZARD! IF WINDOWS ARE FOGGED OR ICED DURING INCLEMENT WEATHER YOU CAN NOT SEE AND COULD CAUSE AN ACCIDENT RESULTING IN FATALITIES. I FOUND OVER 500 COMPLAINTS ABOUT THE SAME PROBLEM ON THE INTERNET. PROBLEM SEEMS TO BE WITH A PLASTIC TEMPERATURE DOOR VALVE (TEMPERATURE BLEND DOOR) THAT IS BROKEN. ACCORDING TO OTHER CUSTOMER COMPLAINTS AND THE SERVICE DEPT MANAGER AT OUR LOCAL GM DEALER, THE COST TO REPLACE THE FAULTY PART IS AROUND $1300 FOR $50-$80 METAL PART. FURTHERMORE, BY REPLACING THE PLASTIC PART PREVIOUSLY USED TO A METAL PART IN THE NEWER VEHICLES CLEARLY SUGGEST GM KNEW THERE WAS A PROBLEM WITH THE CRAPPY PLASTIC PART PREVIOUSLY INSTALLED. THIS IS A SAFETY HAZARD AND GM NEED TO STEP TO THE PLATE AND RECALL THIS ITEM BEFORE SOMEONE IS KILLED. MY WIFE ALREADY DAMAGED THE CAR AND TOOK OUT A MAILBOX DUE TO REDUCE VISIBILITY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10399956May 11, 2011
POWER TRAIN
VEHICLE WILL NOT PASS STATE REQUIRED EMISSION, DUE TO READINESS ERROR CODE. FOR REASONS UNKNOWN THE EVAP AND EGR SYSTEM CODE WILL NOT RESET (NOT READY CODE). WE WERE TOLD BY SEVERAL MECHANICS TO DRIVE THE VEHICLE FOR SEVERAL HUNDRED MILES. AFTER 800 MILES AND SEVERAL FAILED TEST LATER THE SYSTEM STILL WILL NOT RESET. WE CALLED GM AND WAS TOLD TO TAKE THE CAR TO A DEALER. AGAINST OUR BETTER JUDGMENT WE HAD NO OTHER OPTIONS AVAILABLE AND FINALLY TOOK IT TO OUR LOCAL GM DEALER AND WAS TOLD THE SERVICE TECH DOWNLOADED SOFTWARE TO ADDRESS A P0171 CODE, WHICH COST US OVER $300 AND TO DRIVE IT 200 MORE MILES, BRING IT BACK FOR A TEST. THE SYSTEM STILL DID NOT RESET AND THE CAR WILL NOT PASS EMISSIONS. WE ASKED THE SERVICE MANAGER FOR OTHER OPTIONS AND ALL HE COULD GIVE US WAS LIP SERVICE (USELESS RAMBLING), POSSIBLE TROUBLESHOOTING REPAIRS AND MORE MONEY. I FOUND ON A TOPIX WEBSITE THAT GM RECALLED THE PCM FOR THE EQUINOX BUT COULD NOT FIND THE RECALL ON THE NHTSA WEBSITE. PLEASE RESEARCH AND POST THE RECALL IF GM HAS ISSUED ONE FOR THE PCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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