Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10417204August 5, 2011
ELECTRICAL SYSTEM
I DRIVE A 2011 CHEVOLET EQUINOX AND ON 3 SEPARATE OCCASIONS, IT HAS SHUT OFF AND WOULD NOT ACCELLERATE RIGHT AFTER CRANKING THE CAR UP AND PUTTING IT IN GEAR. NO ACCIDENTS HAVE OCCURED BUT THIS HAS HAPPENED OVER A DOZEN TIMES AND I HAVE SENT IT BACK AND FORTH TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP SAYS IT IS FIXED BUT IT CONTINUES TO OCCUR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417005August 4, 2011
ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
PURCHASED 2010 EQUINOX LS ON 8/14/09. THE VEHICLE HAS INCURRED NUMEROUS VISITS TO THE DEALERSHIP TO CORRECT A MAJOR WATER LEAKAGE PROBLEM,DEFECTIVE MODULE WHICH CONTROLLED DASHBOARD FUNCTIONS INCLUDING HEAT AND DEFROST AND A SEVERE OIL CONSUMPTION CONDITION WHICH REMAINS UNRESOLVED. COMPLAINTS OF ENGINE KNOCKING WERE REPORTED TO 2 DEALERSHIPS WITH NO RESOLVE. APPROXIMATELY 6 WEEKS AGO THE VEHICLE EXPERIENCED THE SAME KNOCKING AND CHECK ENGINE LIGHT. THE DEALER REPLACED THE TIMING CHAIN,THERMOSTAT ALONG WITH VARIOUS SEALS AND VALVES. THIS PAST MONDAY THE VEHICLE EXPERIENCED THE SAME TAPPING NOISE AND SHUTTERING,AFTER WAS DETERMINED THE VEHICLE HAD NO OIL THE VEHICLE WAS TOWED TO THE DEALER WERE THEY DISCOVERED THE CAR HAD CONSUMED OVER SIX QUARTS OF OIL WITH NO VISIBLE SIGNS OF OIL LEAKAGE ANYWHERE. THE WERE ADVISED BY GM TO DO AN OIL CONSUMPTION TEST OVER 5000 MILES WITH A BI-WEEKLY INSPECTION BY THE DEALER. A RESEARCH OF INTERNET FORUMS REVEALED THIS SITUATION TO BE A COMMON COMPLAINT WITH VARIOUS CONCESSIONS MADE TO OTHER OWNERS. THIS IS A DANGEROUS DEFECT THAT CAN LEAVE A DRIVER STRANDED IN THE HEAT OF SUMMER OR DEAD OF WINTER WITH LIFE THREATENING POSSIBILITES. THIS MATTER DESERVES YOU IMMEDIATE ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417032August 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 15 MPH AND DOWN A STEEP HILL WHEN THE GEAR FAILED TO ENGAGE. THE CONTACT HAD TO ABRUPTLY DEPRESS THE BRAKES REPEATEDLY IN ORDER FOR THE GEARS TO RESPOND. THE CONTACT STATED THAT THE GEARS WOULD ONLY SHIFT FROM FIRST TO THIRD, BUT NOT SHIFT INTO ANY LOWER GEARS WHEN ATTEMPTING TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE COMPUTER WAS RESET YET THE FAILURE CONTINUED TO RECUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000. THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO LOWER GEAR, MOST OF THE TIME. UPDATED 10/24/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416820August 3, 2011
ENGINE AND ENGINE COOLING:ENGINE
I WAS TRAVELING AT A SPEED OF ABOUT 10-15 MILES PER HOUR, CONDUCTING AN INVESTIGATION PERTAINING TO MY JOB,WHEN I BEGAN TO HEAR A LOUD CLICKING SOUND COMING FROM MY ENGINE AREA.I IMMEDIATELY PULLED OVER AND TURN THE VEHICLE OFF.AFTER LETTING THE ENGINE REST/COOL FOR ABOUT 20 MINUTES,I RESTART THE VEHICLE, AT WHICH POINT THE AMBER OIL ALERT LAMP ACTIVATES,AND THEN TURNS OFF.NOW,MIND YOU,I HAD JUST HAD AN OIL CHANGE APPROX 700 MILES PRIOR TO THIS OCCURRING.THE CLICKING BEGAN TO SUBSIDE,AND, SINCE THE AMBER OIL ALERT LAMP WAS NO LONGER ON,I FIGURED IT WOULD BE A GOOD IDEA JUST TO GET IT BACK HOME SO THE OIL COULD BE CHECKED THE NEXT MORNING.SUDDENLY,WHEN I ARRIVE HOME, AND GET READY TO TURN THE VEHICLE OFF IN THE DRIVEWAY,THE AMBER OIL ALERT LAMP RE-ACTIVATES, THE ENGINE,AGAIN, CLICKING.I TURNED THE VEHICLE OFF.THE FOLLOWING MORNING,I CONTACTED A G.M. DEALERSHIP AND DESCRIBED TO THEM WHAT HAD OCCURRED.THEY TOLD ME I SHOULD BRING THE VEHICLE TO THEM TO BE INSPECTED; HOWEVER, THE SOONEST I COULD GET IN WAS ABOUT THREE WEEKS.INSTEAD,I CONTACTED A LOCAL OIL-CHANGE STORE AND HAD THE OIL CHANGED AND THE SYSTEM CHECKED OUT.A LITTLE WAYS DOWN THE ROAD, ABOUT 1,000 MILES INTO MY OIL CHANGE, THE AMBER OIL LAMP COMES ON AGAIN, STILL CLICKING, BUT NOT NEARLY AS MUCH AS BEFORE.I PULL INTO MY DRIVEWAY A FEW MILES LATER AND START HEARING A "CLUNKING" KNOCKING SOUND COMING FROM THE ENGINE AREA,AT WHICH POINT THE RED OIL LAMP CAME ON.I CALLED THE GM CORPORATE CUSTOMER SUPPORT,WHOM AFTER I DESCRIBED WHAT WAS GOING ON,STATED TO ME IT SOUNDED LIKE A MAJOR ENGINE PROBLEM RELATING TO OIL ISSUES.I ASKED WHAT GENERAL MOTORS COULD DO FOR ME, AND SHE STATED "I AM SORRY, [XXX], BUT THE EQUINOX,PRIOR TO THE 2008,WAS NOT MANUFACTURED WITH ANY TYPE OF POWER TRAIN WARRANTY WHATSOEVER.I AM SORRY BUT THERE IS NOTHING WE CAN DO TO HELP YOU."NOW I HAVE TO REPLACE MY ENGINE DUE TO MAJOR DAMAGE! (83,600 MILES).INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416856August 3, 2011
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY 2008 CHEVY EQUINOX HAS BEEN MESSING UP WITH THE AIRBAG SENSOR! I TOOK IT TO GET IT CHECKED AND WAS CHARGE $50 DOLLARS AND THEN THEY TOLD ME IT WAS THE MODULE THAT HAD GONE BAD AND IT WOULD COST ME LIKE $600 TO FIX THAT'S JUST RIDICULOUS. THEY SHOULD HAVE A RECALL ON THIS SINCE IVE READ A LOT OF PEOPLE HAVING THE SAME ISSUE WITH THE 08 EQUINOX. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417479August 3, 2011
UNKNOWN OR OTHER
SPEEDOMETER FAILED TO GIVE AN ACCURATE READING. RADIO FADED IN AND OUT. AFTER AROUND A MINUTE OF THIS OCCURRING THE VEHICLE LOST POWER AND SLOWED DOWN AND DID NOT REGAIN POWER EVEN WITH THE GAS PEDAL PRESSED. THE VEHICLE WAS SAFELY BROUGHT TO THE SIDE OF THE ROAD, TURNED OFF AND ATTEMPTED TO DRIVE THE VEHICLE AGAIN. AFTER ABOUT 1 MILE OR LESS THE VEHICLE AGAIN DID THE SAME THING AND WAS TOWED TO A MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416938August 3, 2011
ENGINE AND ENGINE COOLING:ENGINE, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
I RECEIVED MY VEHICLE BACK ON 8.2.11 IT HAD BEEN IN THE REPAIR SHOP SINCE 5.14.11. THE REPAIR MAN REPLACED AND REPROGRAMMED THE TRANSMISSION MODULATOR. HE NOTED THAT IT DID "ACT UP" FOR HIM, HOWEVER IT HAD NOT ACTED UP SINCE HIS LAST ATTEMPT AT FIXING IT. IT WAS RAINING WHEN I PICKED UP MY CAR. IN THE FIRST 10 MILES I NOTICED THE STEERING PULLED TO THE LEFT A COUPLE OF TIMES. AFTER I HIT DRY ROAD THIS DID NOT OCCUR. AFTER ABOUT 30-60 MILES OF DRIVING THE VEHICLE SINCE GETTING IT BACK, THE SPEEDOMETER STARTED FAILING AND THE VEHICLE WHILE GOING 55MPH STARTS TO FEEL LIKE IT IS GOING TO CEASE TO OPERATE AND STUTTERS. IT IS ALSO NOTED THAT IT FEELS LIKE IT IS NOT GOING TO AUTOMATICALLY SHIFT TO THE APPROPRIATE GEAR. THE VEHICLE IS GOING TO CHEVROLET DEALERSHIP ON FRIDAY 8.5.11. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416367July 30, 2011
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
I BOUGHT A 2005 CHEVY EQUINOX WITH 32K MILES ON IT, SOON AFTER MY PURCHASE WE STARTED HAVING TROUBLE GETTING THE KEY TO TURN THE IGNITION OVER, YOU COULD NOT PHYSICALLY TURN THE KEY OVER, IT WOULD GET STUCK AND THEN IT WOULD NOT COME OUT OF THE IGNITION. WE HAVE TO LEAVE THE KEY IN THE IGNITION WHERE EVER WE GO, NOT VERY SAFE FOR MY DAUGHTER WHO DRIVES THIS CAR AWAY AT COLLEGE BUT THAT HAS BEEN OUR ONLY SOLUTION SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416296July 29, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED EVERY TIME HE STARTED THE VEHICLE, THE CHECK ENGINE LAMP ILLUMINATED AND THE ENGINE WOULD STALL. THE CONTACT MENTIONED THAT IN ORDER TO TURN THE VEHICLE BACK ON HE HAD TO DEPRESS THE GAS PEDAL SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 87,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415870July 26, 2011
UNKNOWN OR OTHER
2005 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO PARTS CHANGES *TGW THE CONSUMER STATED THE DEALER IS TRYING TO CHARGE A LARGE AMOUNT OF MONEY TO REPAIR A SMALL PIPE. THE CONSUMER WAS INFORMED SHE WOULD HAVE TO PURCHASE THE ENTIRE PART WHICH SHE DIDN'T NEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415249July 26, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT SMOKE WAS COMING FROM UNDER THE HOOD OF THE VEHICLE, THE VEHICLE WOULD STALL AT ANYTIME AND THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 37,000. SM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10415269July 26, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWN A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE VEHICLE STALLED AS THE ENGINE BEGAN TO REV. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED. THE CONTACT WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,212.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414893July 24, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2011 CHEVY EQUINOX, VEHICLE ENGINE SHUTSDOWN WITHOUT WARNING WHILE DRIVING. THIS OCCURRED ONE TIME WHILE BACKING UP AND FIVE TIMES IN ONE DAY BEFORE WE TOOK IT BACK TO THE DEALER . VEHICLE ONLY HAD 50 DAYS OF PURCHASE AND ONLY 1077 MILES. THE ENGINE STOPPED WORKING, THE CAR IS MOVING FORWARD ON ITS OWN , CAN NOT CHANGE LANES BECAUSE OF THE HEAVY TRAFFIC, CAR COMES TO A DEAD STOP, VEHICLES ARE PASSING BY AT 70 TO 75 MILES WHILE I AM IN THE MIDDLE LANE, CARS BEHIND ME ARE HONKING THEIR HORNS,THANK GOD NOTHING HAPPENED. THE CAR RE-STARTED WE TOOK OFF LOOKING FOR THE NEAREST EXIT TO THE TURNPIKE BUT BEFORE WE COULD GET OFF THE ENGINE SHUT DOWN AGAIN. AS YOU CAN SEE THIS IS SAFETY ISSUE, A CAR IS NOT SUPPOSE TO HAVE ENGINE FAILURE, SPECIALLY WHEN IT'S BRAND NEW. SOMETHING WRONG WITH THIS VEHICLE AND IT'S GONNA CAUSE SOME VEHICLE ACCIDENTS AND/OR FATALITIES, PLEASE LOOK INTO THIS MATTER. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413925July 21, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WITH THE HEADLIGHTS IN ACTIVATION AND SUDDENLY THE HEADLIGHTS FAILED TO OPERATE. THE CONTACT CONTINUED TO DRIVE WITH EXTREME CAUTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN ACCUMULATION OF WATER WITHIN THE LENS OF BOTH HEADLIGHTS. THE TECHNICIAN REPLACED BOTH HEADLIGHT BULBS AND THE WATER WAS DRAINED FROM THE LENS OF BOTH HEADLIGHTS. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 8/30/11 *CN UPDATED 10/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414027July 21, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2005 CHEVY EQUINOX...AC BLOWS HOT AIR WHEN IT'S BEEN EXPOSED IN THE HEAT FOR LONG PERIODS OF TIME. WHEN CAR IS MOVING WITHOUT STOPPAGE THE AC RETURNS TO NORMAL. WHEN THERE ARE LONG STOPS, THE AIR GETS HOT AGAIN. HAVE TAKEN IT TO MANY REPAIR SHOPS, THEY HAVE CHARGED THE FREON, NO PROBLEMS WITH THE COMPRESSOR. THEY SEEM TO THINK IT MIGHT BE A SENSOR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413509July 19, 2011
ENGINE AND ENGINE COOLING:ENGINE
I HAVE A 2005 CHEVY EQUINOX LT- AFTER SEVERAL YEARS OF DRIVING IT WITH NO PROBLEMS THE HEAD CRACKED. GM IS TAKING NO ACTION TO TRY AND REMEDY THIS SITUATION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413320July 18, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
TWO WEEKS AFTER PURCHASING OUR 2011 CHEVROLET EQUINOX, THE ENGINE LIGHT CAME ON AND THE CAR LOST A LOT OF POWER. WE TOOK IT TO THE SHOP AND THEY CLAIMED THERE WAS A RECALL ON THE COMPUTER SYSTEM THAT CONTROLLED THE STEERING. THEN, TWO WEEKS LATER, THE ENGINE MADE A LOUD, STRANGE, NOISE WHEN IT STARTED. IT DROVE A BIT, THEN COMPLETELY DIED IN THE MIDDLE OF THE STREET. IT WAS RESTARTED, THEN IT DIED AND HAD TO BE TOWED AWAY. DEALER SAID IT IS A FAULTY CAM SHAFT. THIS CAR HAS 900 MILES AND IT NOW 30 DAYS OLD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413424July 18, 2011
FUEL SYSTEM, GASOLINE
I HAVE A 2007 CHEVY EQUINOX AND I SMELL GAS FUMES BUT THERE IS NO LEAK. I STARTED SMELLING THE SMELL OF GAS OVER A MONTH AGO. AFTER DRIVING THE FUMES ARE REALLY STRONG. THERE ARE NO VISIBLE LEAKS JUST THE SMELL OF GAS. THE SMELL IS ON THE RIGHT SIDE WERE THE GAS CAP IS. I CHECKED THE GAS CAP AND IT IS CLOSED PROPERLY. I TOOK THE VEHICLE TO A MECHANIC AND AFTER DIAGNOSING WITH A SMOKE MACHINE HE FOUND THE LEAK TO BE COMING OUT OF THE PRESSURE RELIEF HOSE BEHIND THE REAR TIRE WALL ON THE PASSENGER SIDE. HE REPLACED THE VAPOR CANISTER ($98.59 + TAX & LABOR) THAT IS SUPPOSE TO PREVENT ANY PRESSURIZED GAS VAPORS TO RECYCLE BACK INTO THE GAS TANK. THE SMELL IS STILL THERE! ANY ADVICE WOULD BE HELPFUL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412375July 15, 2011
FUEL SYSTEM, GASOLINE
2007 CHEVROLET EQUINOX LT, NOTICED RAW GAS SMELL COMING FROM RIGHT REAR OF VEHICLE. TOOK TO REPAIR SHOP AND WAS ADVISED THAT THE PLASTIC GAS TANK HAD A CRACK IN IT WHERE THE NECK GOES INTO THE TANK. UPON CHECKING ONLINE I SEE OTHER PEOPLE HAVING SAME PROBLEM. CONTACTED CHEVROLET SERVICE AND GOT NO WHERE. HAD REPAIR SHOP REPLACE TANK WITH NEW TANK. WITH NUMEROUS COMPLAINTS SEEN ON SAME PROBLEM IT SEEMS LIKE THERE IS A PROBLEM WITH TANK. ALSO IS A SAFETY RISK WITH GAS LEAKING OUT OF SIDE OF TANK FOR POSSIBLE FIRE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413108July 15, 2011
FUEL SYSTEM, GASOLINE
ON THURSDAY 14 JUNE 2011 I THOUGHT I HAD SMELL GAS IN MY TRUCK. HAD MY HUSBAND TO LAY DOWN AN LOOK UNDER THE TRUCK AND HE SAID IT WAS WET. THE FUMES OF GAS IS GETTING STRONGER BY THE DAY. I REALLY GETTING AFRAID TO DRIVE MY TRUCK THAT BI REALLY ENJOY DRIVING. IT SEEM THAT THIS HAS HAPPEN TO OTHER. IS THERE NOT BEEN A RECALL ON THIS PROBLEM BECAUSE FOR THAT JUST TO HAPPEN ALL OF A SUDDEN IS STRANGE AND DANGEROUS I THINK. WHAT CAN YOU TELL ME THAT MIGHT HELP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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