Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10399957May 11, 2011UNKNOWN OR OTHER
WE PURCHASED THIS VEHICLE BRAND NEW AGAINST MY BETTER JUDGMENT BECAUSE I HAVE NOT HAD MUCH LUCK WITH AMERICAN CARS BUT MY WIFE LIKED IT. AFTER SEVERAL MONTHS SHE HAD TO TAKE IT BACK TO THE DEALER FOR ALMOST EVERY COMPLAINT FILED LISTED ON THE NHTSA WEBSITE. IF I HAD THE POWER I WOULD CLASSIFY THE CHEVY EQUINOX AS LEMON AND RECALL THE ENTIRE VEHICLE BUT I DON'T. GM NEED TO STEP TO THE PLATE AND ADDRESS ALL THE ISSUES WITH THIS VEHICLE. RECALL THE EQUINOX YEAR 2005-2006 NOW!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399991May 11, 2011STEERING
ON MAY 6TH 2011 I WAS TRAVELING TO WORK ON THE 17W EXPRESSWAY. AFTER EXITING THE EXPRESSWAY AND MAKING A LEFT HAND TURN ON TO GRANT AVENUE WHERE I AM EMPLOYED MY STEERING WHEEL FELT FUNNY. UPON MAKING A LEFT HAND TURN IN TO THE PARKING LOT MY STEERING COMPLETELY WENT LEAVING THE STEERING WHEEL TO SPIN COMPLETELY AROUND WITH NO CONTROL OF THE TIRES WHAT SO EVER. THERE IS A DEFECT IN THE COMPARTMENT THAT HOLDS THE RACK AND PINION. IF THE STEERING WHEEL HAD BECAME DEFECTIVE WHILE TRAVELING ON THE EXPRESS WAY AT SIXTY FIVE MILES AN HOUR THERE WOULD HAVE BEEN NOTHING I COULD DO BUT BRAKE AND GOD KNOWS WHAT WAY THE WHEELS WOULD HAVE TURNED AND HOW MANY INCIDENT PEOPLE I WOULD HAVE WIPED OUT BEFORE THE VEHICLE CAME TO A STOP PROBABLY FLIPPING BECAUSE OF LACK OF CONTROL. THIS IS A SERIOUS SITUATION AND I SEE THAT THERE HAVE BEEN RECALLS ON CHEVY PRODUCTS FOR THIS EXACT DEFECT. PEOPLE ARE GOING TO BE KILLED AND PROBABLY HAVE BEEN PRIOR TO THIS INCIDENT. THIS HAS TO BE RECTIFIED IMMEDIATELY. I BELIEVE CHEVY SHOULD RECALL THESE VEHICLES IMMEDIATELY. MY VIN# IS AS FOLLOWS: [XXX]. THIS REPAIR IS COSTING ME $670.00 WITH COST OF REPAIR AND TOWING. I BELIEVE THAT I SHOULD BE REIMBURSED FOR CHEVY'S NEGLIGENCE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399728May 10, 2011FUEL SYSTEM, GASOLINE
I HAVE A PROBLEM WITH MY 2007 CHEVY EQUINOX SMELLING LIKE GAS INSIDE AND OUTSIDE ON THE PASSENGER SIDE OF THE VEHICLE, NO NOTICEABLE DAMAGE TO THE VEHICLE, I TOOK IT IN FOR A RECALL ON THE AIRBAG SENSORS AND THE DEALER NOTED THE SMELL OF GAS, I HAVE NO WARRANTY AND CANNOT AFFORD TO TAKE IT TO A DEALER SOUNDS LIKE THIS IS A DEFECT THAT SHOULD BE COVERED BY GMC. IS GM GOING TO WAIT UNTIL SOMEONE'S EQUINOX GOES UP IN FLAMES FOR THEM TO ADMIT IT IS A DEFECT. AND THEY CALLED ME TO TRADE IT IN FOR ANOTHER ONE, NOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10399658May 9, 2011FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THE FUEL GAUGE WAS READING INACCURATELY AND SHE WAS UNABLE TO DETERMINE HOW MUCH FUEL WAS IN THE VEHICLE. THE DEALER WAS NOTIFIED AND THE CONTACT WAS AWAITING A SERVICE APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 52,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398858May 3, 2011ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
HAS A TAPPING NOISE IN THE ENGINE TOOK IT TO DEALER AND THEY SAID THAT THEY CAN,T HEAR OR FINE THE PROBLEM,I TOLD THE SHOPMANAGER THAT THEY WILL NOT FIND IT WILL THE WINDOW UP,ALSO STARTED THE SUV UP ONE MORNING AND THE FUEL RANG SAY 303 MILE I DROVE 7 MILES TO WORK AND SAW THAT IT SAID 294 SO THE SUV THAN US 9 GALLON OF GAS IN SEVEN MILES.THE MERCHANT SAID THAT WAS NORMAL THAT,S A LIE.THE DEALER JUST DON,T WANT TO FIX THE PROBLEM,IF IT NOT ANY MONEY IN IT FOR THEM THAN THEY DON,T WANT TO FIX THE PROBLEM. I DON,T WANT TO GO OUT OF TOWN AND THE MOTOR BLOW UP OR THE DEFROST STOP WORKING AND MY FAMILY GET HURT THAN IT,S ON.WENT TO TWO DEALER AND THEY COULDN'T HEAR THE TAPPING AND I AM STANDING THERE AND HEAR IT.ALL THIS MONEY THAT WE PAYING FOR THIS SUV THEY NEED TO FIX THE PROBLEM OR WE WILL GET ACTION 9 NEWS ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398766May 3, 2011POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WHILE THE VEHICLE WAS BEING DRIVEN. IN ADDITION, THE CONTACT WAS ABLE TO TURN THE KEY AND REMOVE IT FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED FOR THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. IN ADDITION, THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V302000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398444May 1, 2011ELECTRICAL SYSTEM
I HAVE A 2006 CHEVROLET EQUINOX LS. PURCHASED FROM THE DEALERSHIP BRAND NEW IN 2006. I'VE BEEN HAVING PROBLEMS WITH THE IGNITION GETTING STUCK A LOT. IT PROGRESSIVELY BEEN GETTING WORSE SO I DID SOME RESEARCH AND FOUND THAT I'M NOT ALONE. HAVING VERY SIMILAR PROBLEMS AS PROBABLY HUNDREDS OF PEOPLE. THE KEY WON'T TURN AND IT TAKES ABOUT 5-10 MINUTES FUSSING WITH IT BEFORE IT LUCKILY TURNS ON. I HAVEN'T HAD TO CALL FOR A TOW YET OR BRING IT INTO THE DEALER AND FORK OUT HUNDREDS OF DOLLARS. I HOPE IT DOESN'T DIE ALL TOGETHER. I DON'T FEEL THAT I SHOULD PAY FOR A DEFECT SUCH AS THIS. PLEASE RECALL THE IGNITION IN THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398449May 1, 2011POWER TRAIN
I HAD ALREADY PROCESSED A VEHICLE COMPLAINT A FEW MONTHS AGO. THIS IS THE FIFTH TIME MY VEHICLE HAS BEEN IN THE SHOP WITH CHEVROLET. TWO OF THE FIVE TIMES (SO FAR) THEY WERE ONLY ABLE TO MAKE TWO REPAIRS, AND WERE CERTAIN THEY HAVE SOLVED THE PROBLEM. THE MOST RECENT OCCURRENCE WAS APRIL 29TH. I HAD JUST PICKED MY CAR UP FROM THOMAS CHEVROLET AFTER BEING SERVICED FOR THE SAME INCIDENT THE PAST 4 TIMES, WITH THEIR ASSURANCE MY VEHICLE WAS SAFE TO DRIVE. MY BOYFRIEND AND I WERE DRIVING ON I-95 SOUTH TOWARDS BALTIMORE, WHEN MY CAR GAVE OUT. THE RPMS WENT UP AND DOWN, TACH WAS ACCELERATING UP TO 8-9 AND MY SPEEDOMETER READ 0MPH. AT THE TIME WE WERE GOING 65MPH, AND THEN NEXT THING WE KNOW THE CAR AUTOMATICALLY DECELERATED 35MPH. MY BOYFRIEND HAD NO CONTROL OVER THE ACCELERATION OF THE VEHICLE. WE WERE IN A 5-LANE HIGHWAY AND HAD TO SAFELY GET OVER 4 LANES. WE WERE ALMOST KILLED/SEVERELY INJURED MULTIPLE TIMES BY CARS/TRUCKS, WHILE TRYING TO GET OVER THE LANES. THIS IS THE FIFTH TIME THIS HAS OCCURRED AND THIRD TIME I HAD ALMOST LOST MY LIFE. I AM IN SEVERE NEED OF ASSISTANCE. CHEVROLET HAS TOLD ME MULTIPLE TIMES "NOTHING IS WRONG WITH MY CAR, AND ASSURED MY SAFETY". THIS CAR IS DEFECTED AND I AM UNSURE AS TO HOW TO PROVE CHEVROLET IT IS UNSAFE. THE THOUGHT OF CONTINUING TO DRIVE THIS VEHICLE IS HORRIFYING. WHAT IS IT GOING TO TAKE TO SHOW THEM? MY LIFE? PLEASE ADVISE ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398173April 28, 2011ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL REMAINED STUCK. HE WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE CONTACT DID NOT INFORM THE DEALER OR MANUFACTURER NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397450April 26, 2011ENGINE AND ENGINE COOLING, SERVICE BRAKES, ELECTRIC
I HAVE A 2005 EQUINOX AND HAD TO PUT THE CAR IN THE SHOP 3 TIMES NOW IN 3 WEEKS! THE THERMOSTAT WENT OUT, THEN THE RADIATOR HAD TO BE REPLACED, AND NOW THEY SAY THE HEAD GASKET NEEDS TO BE REPLACED. BUBBLING SOUND CAN BE HEARD WHEN YOU TAKE OFF FROM A STOP. I'M ALSO HAVING PROBLEMS WITH THE BRAKES MAKING ACTING STRANGELY.. THE FRONT SHAKES WHEN BRAKES ARE APPLIED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10397764April 22, 2011UNKNOWN OR OTHER
VEHICLE NO LONGER BLOWS HOT AIR WHEN HEAT IS ON AND DEFROSTER NOT LONGER BLOWS HOT AIR. FOUND MANY COMPLAINTS ABOUT SAME PROBLEM ON THE INTERNET. PROBLEM SEEMS TO BE WITH A PLASTIC TEMPERATURE DOOR VALVE (TEMPERATURE BLEND DOOR) THAT IS BROKEN. NO HEAT MEANS WINDOWS FOG UP AND AND CAN NOT SEE TO DRIVE, WHICH IS A SAFETY HAZARD IN RAINY OR SNOWY COLD WEATHER. ACCORDING TO OTHER CUSTOMER COMPLAINTS THE COST TO REPAIR IS AROUND $1200 FOR $50-$80 METAL PART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395972April 15, 2011STRUCTURE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE REAR FLOORBOARD SOAKING WET AND MOLD WAS BEGINNING TO DEVELOP. AFTER EXAMINING THE VEHICLE FURTHER, THE CONTACT NOTICED THERE WAS A PUDDLE OF WATER SETTLED WITHIN THE SPARE TIRE COMPARTMENT. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 49,300.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10396043April 15, 2011AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG SENSOR FAILED WHILE DRIVING 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND THE AIR BAG SENSOR COULD BE REPLACED AT THE CONTACTS EXPENSE OF $600. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395764April 13, 2011ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 25-30 MPH THE CONTACT HEARD WATER MOVING INSIDE THE DASHBOARD. THE FAILURE STARTED IN AUGUST OF 2007. AN AUTHORIZED DEALER ADVISED HIM THAT THE HEAD GASKET AND LIFTERS WERE FAILING. THE CONTACT ADVISED THE DEALER TO REPLACE THE ENGINE BECAUSE OF THE FAILURE. THE CONTACT ALSO AUTHORIZED THE DEALER TO REPLACE THE ENGINE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 59,347. UPDATED 05/05/11*LJ THE CONSUMER STATED THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 08/19/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10396451April 13, 2011ELECTRICAL SYSTEM
DIC (DRIVER INFORMATION CENTER) DISPLAY BRIGHTNESS INADEQUATE FOR DAYLIGHT/SUNLIGHT VISIBILITY. NO LISTED MEANS TO ALTER/BRIGHTEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395563April 12, 2011TRACTION CONTROL SYSTEM, EQUIPMENT:ELECTRICAL
I WAS RUNNING MY EQUINOX 2008 WHEN SUDDENLY THE LIGHT CAME ON IT WAS THE STABILITY TRUCK SYSTEM SERVICE AND WE CAN'T RUN IT ITS THE POWER STEERING SO HARD WE TOOK THE BATTERY AND IS NOT WORKING, I DON NOT KNOW WHAT TO DO, TOMORROW WE HAVE TO TAKE IT TO REPAIR SHOP AND IT WILL COST A LOT OF MANY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395599April 12, 2011ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE HAD CONTINUOUS PROBLEMS WITH BRAKE LIGHTS AND TURN SIGNAL LIGHTS GOING OUT.. OVER THE LAST COUPLE OF WEEKS MY HEADLIGHTS HAVE BEEN GETTING STUCK IN THE BRIGHT POSITION, NOW YESTERDAY ON MY DRIVE HOME SMOKE STARTED COMING FROM BETWEEN MY STEERING WHEEL AND THE DASH; DURING THIS THE BLUE BRIGHT LIGHT INDICATOR WAS FLASHING. I PULLED OVER AND EXITED THE CAR. THE SMOKE DISSIPATED VERY QUICKLY AND CONTINUED THE SHORT DISTANCE HOME WITH NO MORE PROBLEMS... I CALLED THE DEALERSHIP WHO SAID IT SOUNDED LIKE I HAD WIRES "TOUCHING" THEY WANT ME TO BRING IT IN HOWEVER MY WARRANTY IS UP, AND I AM ON A LIMITED INCOME. THIS IS VERY FRUSTRATING CONSIDERING IT SOUNDS LIKE A MANUFACTURE PROBLEM. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10395437April 11, 2011EQUIPMENT:ELECTRICAL, AIR BAGS
MY VEHICLE IS A 2008 CHEVY EQUINOX. THE PASSENGER AIR BAG SENSOR WILL NOT ACTIVATE THE DEVICE WHEN MY 150 TO 165 LB WIFE IS SITTING IN THE VEHICLE. I HAVE TAKEN IT TO THE DEALER TWICE, THEY ADVISE THE SYSTEM IS FUNCTIONING NORMALLY, AS IT WAS DESIGNED, AND THAT MY WIFE DOES NOT WEIGH ENOUGH TO ACTIVATE THE "ON" FUNCTION OF THE AIR BAG. THIS SEEMS UNSAFE, AND UNREASONABLE TO ME. ID LIKE TO FILE A COMPLAINT, AND ASK, DOES THIS VIOLATE NHTSA SAFETY STANDARDS? DOES THE NHTSA RESEARCH SUPPORT THAT A 110 LB ADULT SHOULD NOT HAVE AIRBAG PROTECTION? IVE NOTICED SIMILAR COMPLAINTS ON YOUR WEBSITE FOR THIS ISSUE. IT WILL GOING IN FOR THE SECOND TIME...LETS SEE HOW IT WORKS NOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395532April 11, 2011STEERING
MY 2010 CHEVY EQUINOX IS EQUIPPED WITH AN ELECTRIC POWER STEERING SYSTEM. AFTER THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 45 MINUTES, THE STEERING WHEEL STICKS OR BINDS WHEN TRYING TO MAKE MINOR LANE CORRECTION CHANGES. THIS IS MOST NOTICEABLE ON SMOOTH ROAD SURFACES AT HIGHWAY SPEEDS. AN EXTRA AMOUNT OF FORCE MUST BE APPLIED TO THE STEERING WHEEL TO GET IT TO MOVE AWAY FROM IT'S STUCK POSITION BUT ONCE IT DOES MOVE, THE EXTRA AMOUNT OF FORCE USED CAUSES THE STEERING WHEEL TO TRAVEL PAST IT'S INTENDED POSITION, CAUSING THE VEHICLE TO OVER CORRECT AND TRAVEL TOO FAR TO THE LEFT OR RIGHT. AT HIGHWAY SPEEDS, THIS CAN BE VERY DANGEROUS AND COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE, ESPECIALLY DURING WET AND SLIPPERY ROAD CONDITIONS. THIS PROBLEM SHOULD BE TAKEN VERY SERIOUSLY. THIS VEHICLE HAS LESS THAN 9,000 MILES ON IT AND THIS CONDITION DID NOT EXIST UNTIL AROUND THE 8,000 MARK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395311April 8, 2011TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE DISPLAYED A MESSAGE THAT THE TRACTION CONTROL WAS OFF, STABLE TRACTION NEEDED SERVICING, AND ENGINE POWER WAS REDUCED. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHO WAS UNABLE TO DIAGNOSED THE PROBLEM BUT ADVISED TO CHANCE THE AIR FILTER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND CURRENT MILEAGE WAS 45, 000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0