Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10426511September 20, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT SMELLED GAS AND TOOK THE VEHICLE TO THE DEALER. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS LEAKING AND WAS DRIPPING ONTO THE EXHAUST PIPE, CAUSING SMOKE TO ESCAPE FROM THE HOOD OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426284September 19, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY CAR CONTINUES TO OVERHEAT. I HAD THE RADIATOR FLUSHED AND NEW FLUIDS PUT IN A NEW THERMOSTAT PUT IN BUT IT CONTINUED TO OVER HEAT. WHEN I TOOK IT IN TO HAVE IT LOOK AT (VAN DORN AUTO), I WAS TOLD THAT THE COOLING FANS ARE NOT WORKING. THE MECHANICAL SHOP (VAN DORN AUTO) CALLED THE DEALER AND WAS TOLD BY THE CHEVY DEALER THAT THEY WERE HAVING PROBLEMS WITH THE FANS BECAUSE OF THE SIZING AND THAT THEY WILL HAVE TO ORDER A DIFFERENT SIZE TO SEND TO VAN DORN AUTO TO BE REPLACED IN MY VEHICLE. WHEN I CALLED FOR A RECALL THEY TOLD ME THERE WAS NO RECALL. HOW CAN THAT BE IF THE ORIGINAL PARTS HAVE TO BE RESIZED TO FIX THE PROBLEM. 2ND ISSUE THE WINDOWS OPERATED LIKE THEY ARE OFF TRACK WHEN IT RAINS. THIS HAS BEEN SINCE I PURCHASED THE CAR NEW IN 2006. EVERY TIME I GO TO THE DEALER, THEY TRY TO GET ME TO REPLACE THE PART BUT THEY WONT OFFER ANY DISCOUNTS. THIS IS A PROBLEM WITH THE MANUFACTURE AND I DON'T FEEL I SHOULD HAVE TO PAY FOR IT TO BE FIXED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426367September 19, 2011
STEERING
I GOT INTO MY CAR AFTER GROCERY SHOPPING. I STARTED THE CAR, PUT THE CAR IN REVERSE AND TRIED TO TURN. MY CAR WAS VERY DIFFICULT TO TURN, SO I CHECKED MY RPMS TO MAKE SURE MY CAR WAS ACTUALLY STARTED. THE SPACE IN FRONT OF ME WAS EMPTY, SO I PULLED FORWARD AND TRIED TO TURN AGAIN. MY CAR WOULDN'T TURN AT ALL, SO I CALLED MY HUSBAND AND HE CAME AND DROVE MY CAR HOME. WE LIVE ONLY A FEW MILES FROM THE STORE AND THERE IS ONLY ONE TURN. HE SAID IT TOOK ALL OF HIS STRENGTH TO TURN INTO OUR NEIGHBORHOOD. WE HAD THE FUSE TESTED AND IT IS NOT THE FUSE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425780September 16, 2011
SERVICE BRAKES, HYDRAULIC
ABS SYSTEM WITH BRAKES HUGE FAIL - COULDN'T STOP. ABS AND NO TRACTION LIGHT ELLUMINATED...DEALERSHIP DIAGNOSED BAD HUB, REPLACED. SAME ISSUE OCCURRED WITH 3 DAYS...DEALERSHIP SAID OLD CODE, CLEARED. SAME PROBLEM OCCURRED, GOING TO DEALERSHIP FOR A THIRD TIME. NO BRAKES AT LOW SPEEDS WHEN ABS TRIES TO ENGAGE...ONCE LIGHTS ELUMINATE BRAKES WORK NORMALLY. OTHER PEOPLE HAVE HAD ISSUE, DEALERSHIP NOT SURE OF HOW TO FIX...SHOULD BE A RECALLED ISSUED. HAVE A FEELING ITS A FAILING WIRE HARNESS THAT THE DEALERSHIP WON'T ACKNOWLEDGE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425797September 16, 2011
FUEL SYSTEM, GASOLINE
MY WIFES CAR STARTED TO SMELL LIKE GASOLINE ON 9/15/11 ON THE OUTSIDE. AT FIRST WE THOUGHT IT WAS MAYBE A LITTLE GASOLINE THAT HAD SPILLED. LATER THAT NIGHT SHE PARKED THE CAR INSIDE THE GARAGE AND LATER WENT BACK TO GET SOMETHING OUT OF THE GARAGE AND IT SMELLED VERY STRONGLY OF GASOLINE. SHE CALLED ME AND WE DECIDED TO TAKE THE CAR OUTSIDE OF THE GARAGE. I PERSONALLY CHECKED THE OUTSIDE OF THE CAR EVERYWHERE FOR A POSSIBLE LEAK AS WELL AS THE GARAGE FLOOR FOR ANY GAS LEAK, BUT FOUND NOTHING. WE STARTED TO WORRY AND IMMEDIATELY WENT ONLINE AND TYPED IN "MY 2007 CHEVY EQUINOX SMELLS LIKE GAS" AND HUNDREDS OF COMPLAINTS CAME UP FOR THAT SAME YEAR/MAKE/MODEL IN REGARDS TO THE FUEL SYSTEM WITH THE EXACT SYMPTOMS. TODAY 9/16/11 MY WIFE EXPERIENCED THE OTHER SYMPTOM MOST PEOPLE WERE TALKING ABOUT ONLINE WHICH IS THE CAR STRUGGLES TO TURN ON. WE ARE VERY SCARED AND BELIEVE SOMETHING SHOULD BE DONE BECAUSE THIS IS A HUGE SAFETY ISSUE. LIVING IN FLORIDA WHERE IT GETS VERY HOT WHEN IT COMES TO GASOLINE IT IS NOT SOMETHING TO JOKE ABOUT. MY WIFE ALSO TRAVELS WITH MY 2 1/2 YEAR OLD AND IT SCARES ME THAT SOMETHING WORSE MIGHT HAPPEN. HOPEFULLY THIS CAN GET RESOLVED ASAP. IN THE MEANTIME SHE WILL BE DRIVING MY CAR UNTIL WE CAN RESOLVE THE ISSUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425570September 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, HE NOTICED A MASSIVE AMOUNT OF FUEL LEAKAGE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FUEL TANK EXHIBITED A CRACK AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425369September 14, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2005 CHEVROLET EQUINOX RADIO WITH 6 CD CHANGER. PROBLEM IS THE CD PLAYER WORKS FOR ONE MINUTE THEN STOPS, IT CLICKS AND LIGHT BLINKS BUT DOES NOT PLAY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425405September 14, 2011
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE AND A POPPING SOUND WAS HEARD IN THE STEERING COLUMN. THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC STATED THAT THE COMPONENTS IN THE STEERING COLUMN FAILED. THE MECHANIC ADVISED THAT THE STEERING COLUMN WOULD HAVE TO REPLACE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424737September 12, 2011
FUEL SYSTEM, GASOLINE
RAW GASOLINE LEAKS ONTO THE GROUND FROM ABOUT 12" FORWARD OF THE RIGHT REAR TIRE AND 14" TOWARD THE CENTER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424645September 11, 2011
POWER TRAIN
THE CENTER BEARING ON THE DRIVE SHAFT WORE OUT BACK IN APRIL 2011 AT 83,000 MILES. IT WAS REPLACED BY A GMC DEALERSHIP. THE SAME COMPONENT WORE OUT AGAIN AND REQUIRED REPLACING IN SEPTEMBER 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424546September 9, 2011
ENGINE AND ENGINE COOLING
ENGINE HAS STALLED MULTIPLE TIMES UPON ACCELERATION. VERY CONCERN FOR OUR SAFETY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424316September 8, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE POWER LIFT GATE CLOSED AND IMPACTED ON HER HEAD, AS A RESULT SHE SUFFERED A CONCUSSION AND HAD TO BE HOSPITALIZED. THE CONTACT MENTIONED THAT SHE WAS UNAWARE THAT THE GATE WAS CLOSING SINCE THE WARNING CHIME ONLY RINGS TO WARN OF POSSIBLE OBSTRUCTION IT DOES NOT CHIME WHEN LIFT GATE IS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS THE WAY THE VEHICLE WAS DESIGNED AND THEY WERE UNABLE TO ALTER IT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,500. UPDATED 11/16/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10423982September 6, 2011
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED A 2011 EQUINOX LT - CHEVROLET -DEC 2010 - WANTED A NICE AND SAFE CAR FOR THE NEW YEAR - I AM A MOTHER WITH SMALL KIDS AND WANTED A SMALLER CAR THAN WHAT I HAD, WHICH WAS A FORD WINDSTAR, I HAD FOR 13 YRS. I STARTED TO HAVE PROBLEMS WITH THE EQUINOX IN JULY, AUGUST AND AGAIN NOW, WITH THE STABILITY TRACT SERVICE LIGHT GOING ON AND LOSING POWER AND NOW THIS THIRD TIME WITH NO POWER TO THE TRANNY - I COULD NOT CHANGE GEARS, I WOULD GIVE IT GAS AND IT JUST WOULDN'T MOVE - THEN THE CAR POWER LOCKS GO CRAZY -LOCK AND UNLOCK AND THE TRANSMISSION JERKS. I DO NOT FEEL SAFE IN THIS CAR. I HOPE THEY FIX THIS PROBLEM AND FIGURE OUT WHAT IS WRONG BEFORE SOMEONE OR MYSELF ARE IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422888September 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE DECELERATED. WHEN THE CONTACT CONTINUED TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE JERKED FORWARD AND CONTINUED TO ACCELERATE NORMALLY. THE TRANSMISSION WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE TRANSMISSION WOULD HAVE TO BE REBUILT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422764August 31, 2011
AIR BAGS:SIDE/WINDOW
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 60 MPH, THE CONTACT STATED THAT THE SIDE AIR BAG DEPLOYED INTERMITTENTLY. THE DEALER REPLACED THE AIR BAG ASSEMBLY. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,800 AND THE CURRENT MILEAGE WAS 24,805. UPDATED 2/23/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422799August 31, 2011
AIR BAGS, ELECTRICAL SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SRS WARNING LAMP WAS ILLUMINATED. IN ADDITION, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE CONTACT ALSO ADDED THAT WHEN DRIVING IN INCLEMENT WEATHER, THE SPARE TIRE WELL WOULD FILL WITH WATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422386August 29, 2011
FUEL SYSTEM, GASOLINE
MY WIFE STARTED SMELLING GAS AFTER DRIVING OUR 2007 CHEVY EQUINOX. AT FIRST WE THOUGHT IT WAS A POSSIBLE LOOSE GAS CAP, BUT AFTER CHECKING THE SMELL BECAME WORSE OVER THE NEXT COUPLE OF DAYS. I DID SOME FURTHER CHECKING ON THE INTERNET AND FOUND A POSSIBLE PROBLEM FROM OTHERS THAT HAD THE SAME PROBLEM. I LOOKED UP UNDER THE VEHICLE AND FOUND A FUEL LEAK COMING FROM THE TOP OF THE GAS TANK AND RUNNING DOWN THE SIDE NEXT TO THE FUEL FILL NECK THAT'S LOCATED VERY CLOSE TO THE EXHAUST SYSTEM. AT THAT POINT WE STOPPED DRIVING THE VEHICLE AND CALLED OUR LOCAL CHEVY DEALERSHIP AND WHERE TOLD THAT IT WAS MOST LIKELY A FUEL PUMP ISSUE AND WE NEEDED TO BRING IT IN TO HAVE IT LOOKED AT. THE GUESSTIMATE COST IS ABOUT $1000.00 PARTS AND LABOR IF THAT WAS THE PROBLEM. I DECIDED TO REMOVE THE FUEL TANK MYSELF SINCE I HAVE BEEN A MECHANIC FOR 20+ YEARS. I WAS CORRECT THAT IT'S A CRACKED IN THE FUEL PUMP PIPE ON THE TOP OF THE GAS TANK THAT'S PART OF THE FUEL PUMPASSEMBLY. THE LEAK WAS SOAKING THE ELECTRIC CONNECTORS FOR THE FUEL PUMP AND RUNNING DOWN THE TANK NEXT TO THE EXHAUST SYSTEM. I CONTACTED THE LOCAL CHEVY DEALERSHIP AND WAS TOLD THAT MY VEHICLE WAS OUT OF WARRANTY AND THEY HAVE NOT SEEN AN ISSUE WITH THIS BEFORE. THE TOP OF THE TANK IS VERY PROTECTED. THERE IS NO SIGNS OF DAMAGE FROM SOMETHING FROM THE ROAD THAT MIGHT HAVE HIT IT OR ANYTHING ELSE THAT MAY HAVE CAUSED THIS PROBLEM OTHER THAN STRESS FROM NORMAL USE. AS I SEARCHED THE INTERNET MORE FOR THIS ISSUE I HAVE FOUND VERY MANY COMPLAINTS ABOUT THIS ISSUE AND WHO KNOWS HOW MANY THAT HAVE NOT BEEN REPORTED. THIS IS A SERIOUS FIRE ISSUE AND I FEEL IT SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421103August 23, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I HAVE A 2006 CHEVY EQUINOX FOR 5 MONTHS NOW. ENGINE LIGHT TURNS ON SPORADICALLY, CAR OVERHEATS WHILE IN TRAFFIC OR IDLING. I CANNOT DRIVE MY TOO LONG. WHILE THE CAR IS IN MOTION TEMPERATURE GAUGE IS IN THE MIDDLE. A/C BLOWS OUT HOT/FAN AIR WHILE IDLING, SOMETIMES BLOWS OUT BAD SMELL. WHILE CAR IS IN MOVING MOTION A/C BLOWS COLD AIR. AFTER APPROX. 30 MINUTES OF HIGHWAY DRIVING, HOT AIR COMES OUT AGAIN. I HAVE TAKEN THIS CAR FOR DIAGNOSTIC AND REPAIRS ARE TOO EXPENSIVE TO FIX. LAST INCIDENT IS REPORT BELOW, HOWEVER I CANNOT HAVE THE CAR PARKED ON FOR MORE THAN 2 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420814August 20, 2011
POWER TRAIN, TRACTION CONTROL SYSTEM
I BOUGHT A 2007 CHEVROLET EQUINOX IN 2010. IT HAS A PROBLEM WITH SERVICE STABILITRAK AND CHECK ENGINE LIGHT ON. I CALLED SERVICE ADVISOR AT CHEVY DEALERSHIP AND NEEDS TO RUN DIAGNOSTIC TO FIND OUT PROBLEM WITH STABILITRAK. THE VEHICLE HAS OVER 71,000 MILES, SHOULD BE COVERED WITH DRIVE TRAIN WARRANTY. I WILL NEED TO PAY FOR DIAGNOSTIC FIRST, THEN THE PROBLEM WILL BE COVERED UNDER WARRANTY. I FEEL THE WARRANTY FOR DRIVE TRAIN SHOULD COVER THE DIAGNOSTIC CHARGE AND PARTS, LABOR. NOW I CANNOT BRING VEHICLE IN TO SERVICE UNTIL $$ ARE COVERED FOR DIAGNOSTIC CHECK. THE WARRANTY COVERS USED CARS DRIVE TRAIN. LET ME KNOW, AND LET THE DEALERSHIP KNOW ABOUT THIS COMPLAINT. GATEWAY CHEVROLET. 9901 W PAPAGO FWY AVONDALE, AZ 85323, TELEPHONE 623-932-4389. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420097August 19, 2011
EQUIPMENT
I BOUGHT A 2005 CHEVY EQUINOX IN MARCH WITH LESS THAN 38,000 MILES. THE AC NEVER REALLY GOT COLD. I CALLED GM AS WELL AS LOOKING @ BLOGS ON THE INTERNET. IT SEEMED LIKE A COMMON PROBLEM. THEY ONLY USED THIS COMPRESSOR FOR ONE YEAR IN ANY VEHICLE. I WROTE A NICE LITTLE LETTER EXPLAINING THAT MY 2005 EQUINOX WITH NOT QUIT 43,000 MILES ON IT HAD A AC COMPRESSOR PROBLEM. I AM THE 2ND OWNER OF THIS CAR AND IT WAS EXPLAINED THIS WAY FROM THE START. I RECEIVED A VERY NICE CALL FROM AN [XXX]@ GM, HER NUMBER IS 1-866-790-5600 X32738. I WENT THROUGH MY PROBLEM VERY CAREFULLY AND EXPLAINED THAT IT WAS DIAGNOSED FROM A TRUSTED MECHANIC. SHE UNDERSTOOD BUT TOLD ME IT HAD TO BE LOOKED AT BY A CHEVY DEALERSHIP. I CONTINUED TO LET HER KNOW I PAID FOR THIS DIAGNOSIS ONCE AND REALLY DIDN'T WANT TO PAY OVER AGAIN. I CALLED BACK A FEW TIMES TO MAKE SURE IT WOULD BE WORTH MY TIME AND MONEY. I WAS PRETTY MUCH ASSURED THAT IF IT WAS A DEFECTIVE PART THAT GM WOULD HELP OUT SO I STARTED TO CALL THE LOCAL DEALERS. I STARTED @ 7:30AM THIS MORNING, I CALLED [XXX] OF CAPE CORAL, FL, THE VICTORY LAYNE IN FORT MYERS AND THEN PALM AUTO MALL IN PUNTA GORDA. ALL SERVICE MANAGERS WHERE BUSY SO I WENT TO [XXX] @ 8AM TO FIND THAT [XXX] WAS ON VACATION AND NO ONE COULD HELP ME. I DID GET A CALL BACK FROM A BOB PILGRIM FROM PALM AUTO MALL IN PUNTA GORDA AND SAID HE WOULD SEE ME AT 1PM. PALM AUTO MALL IS ALMOST AN HOUR AWAY AND 31.5 MILES FROM ME. I ARRIVED AND THE SERVICE THERE WAS GREAT, AFTER ABOUT 1 AND A HALF HOURS [XXX] ASKED ME IN HIS OFFICE TO LET ME KNOW THAT THE POLICY IS AND ALWAYS HAS BEEN AND THAT THEY MAKE NO EXCEPTIONS, THAT THE 2ND OWNER DOESN'T GET AND HELP IN THIS KIND OF CASE AND YES THE COMPRESSOR WAS GONE WITH NO REAL REASON WHY IT WOULD GO IN SUCH A SHORT TIME (MILEAGE). I ASKED WHY I WASN'T TOLD THIS I WAS TALKING TO [XXX] AND THAT SHE WAS ENCOURAGING ME TO GO TO A CHEVY DEALER [XXX] AGREED THAT I SHOULD HAVE BEEN TOLD OF THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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