Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10560346January 17, 2014VISIBILITY
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROSTER WOULD NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 03/12/14*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560377January 17, 2014POWER TRAIN, ENGINE
I WAS DRIVING AT A SPEED OF 40 MPH WHEN I SLOWED TO MAKE A RIGHT TURN. THE STABILITRAK NOTIFICATION STATED THAT IT WAS "OFF TRAK" AND TO SERVICE "TRACTION CONTROL" AND THAT "ENGINE SPEED IS REDUCED". I COULD DRIVE NO FASTER THAN 5 MPH. I PULLED OVER AND TURNED MY CAR OFF FOR A FEW MINUTES. WHEN I STARTED IT BACK UP THE SPEED WAS NORMAL AGAIN BUT THE ENGINE LIGHT REMAINED LIT AND SOLID. THIS IS THE SECOND TIME IN 2 YEARS THAT THIS PROBLEM HAS OCCURRED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE BRAND NEW CONCERNING THE FIRST INCIDENT ABOUT 18 MONTHS AFTER PURCHASE. I WAS TOLD THAT I HAD A BAD THROTTLE BODY. THE PART WAS SUPPOSEDLY REPLACED BUT I WAS NOT GIVEN THE BAD PART SO I AM NOT SURE THAT THE WORK WAS ACTUALLY DONE SINCE THERE WAS A DEBATE ABOUT WHO WAS GOING TO PAY FOR THE SERVICE. NOW, THE SAME PROBLEM IS HAPPENING AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560310January 16, 2014STRUCTURE:BODY, ENGINE, AIR BAGS
HIT A ONE TON LOW BED DUMP TRUCK, THE WHOLE FRONT END OF MY SUV WAS DEMOLISHED, MY AIRBAGS DIDN'T DEPLOY AND I ENDED UP WITH REALLY BAD WHIPLASH FROM THE ACCIDENT, TO WHERE I'M STILL IN MAJOR PAIN! WONDERING IF THERE WAS A LAWSUIT AGAINST THIS? NEVER DEALT WITH A WRECK THIS BAD, I WAS JUST CURIOUS! *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10559850January 14, 2014SERVICE BRAKES
I WAS PARKED IN MY GARAGE AND STARTED MY EQUINOX, AS A PUT MY FOOT ON THE BRAKE TO PUT IN REVERSE THE STABILITRAK LIGHT CAME ON A COUPLE OF MINUTES LATER THE PARKING BRAKE LIGHT CAME ON, NOT IT'S ON ALL THE TIME AND IT HAS A MESSAGE TO CHECK THE STABILITRAK AND BRAKE SYSTEM. I WENT ONLINE TO CHECK IF I COULD FIND A SOLUTION TO IT AND FOUND NUMEROUS CASES ON GM MODELS. THERE'S GOTTA BE A RECALL FOR THIS!! I DON'T WANT TO BE DRIVING AND MY BRAKES GO OUT ON ME, I HAVE A TODDLER IN THE CAR WITH ME ALL THE TIME!! HERE ARE A FEW OF THE FORUMS I FOUND WITH SIMILAR PROBLEMS. [XXX] *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559970January 14, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I LIVE IN FLORIDA, SO I DON'T NEED THE HEATER THAT OFTEN. LAST YEAR WHEN IT GOT COLD, I TURNED ON THE HEATER AND GOT NOTHING BUT COLD AIR BLOWING OUT. I TOOK MY VEHICLE TO GET IT LOOKED AT AND WAS TOLD IT WOULD PROBABLY COST AROUND $1000 - $1500 TO FIX. THEY WOULD PROBABLY HAVE TO PULL OUT THE WHOLE DASH AND IT WAS VERY LABOR INTENSIVE. WHEN I LOOK ON THE INTERNET, I SEE NUMEROUS PEOPLE WITH THE SAME PROBLEM. I WOULD THINK CHEVROLET WOULD DO A RECALL. I GUESS IF THEY IGNORE IT, THAT IS A LOT OF MONEY THEY WILL BE SAVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10559166January 9, 2014VISIBILITY/WIPER
THE HEATER STARTED BLOWING COLD AIR WHILE DRIVING NOT ALLOWING THE WINDSHIELD TO DEFROST AND LIMITING VISIBILITY. I HAD TO PULL OVER MULTIPLE TIMES TO WIPE WINDSHIELD DOWN TO SEE SO I COULD GET HOME. NEARLY CAUSED AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558968January 7, 2014ENGINE
WAS IDLING IN CAR AT MILITARY CHECK POINT TO GET TO SCHOOL IN 2012 AND FANS UNDER HOOD GOT LOUD TO COOL IT DOWN. WENT DEAD SEVERAL TIMES. LET SIT 45 MINUTES. CHECKED RADIATOR AND WAS FULL OF WATER. BARELY MADE IT HOME, GOING DEAD ALL THE WAY. TOOK TO DEALER AND SAID COULD NOT FIND PROBLEM AT ALL CHARGED ME OVER $100 TO CHECK IT. FOR MONTHS IT WOULD DO THIS OFF AND ON. THEN THE FAN UNDER THE HOOD STARTED COMING ON AND WOULD NOT GO OFF. THEN THE CAR WOULD RUN WHEN I TURNED THE KEY OFF. NOW IN JANUARY 2014, THE HEATER IS BLOWING COLD AIR AND I HAVE NO DEFROST AND THE ENGINE TEMP. GAUGE IS ALL OF THE WAY TO HOT. I CAN ONLY RUN IT FOR 15 MINUTES THEN IT GOES DEAD AND I HAVE TO WAIT 45 MINUTES FOR IT TO COOL DOWN TO GO ANOTHER 45 MINUTES. REALLY BAD FOR ME BECAUSE IT TAKE ME 30 MINUTES TO GET TO WORK SO I HAVE TO ADD ANOTHER 45 MINUTES.....THAT'S THERE AND THEN 45 EXTRA HOME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558514January 5, 2014ENGINE, SERVICE BRAKES, VISIBILITY/WIPER
JUST BOUGHT AND BEING TOLD IT IS NOT COVERED BY ANY WARRANTY HAVING ISSUES WITH THE DEFOGGERS AND ALL THE WINDOWS ARE FOGGING A LOT . TRIED TO CRACK THE WINDOWS TO VENT THE OUT THE CAR NO HELP. INSTRUMENT PROBLEMS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558563January 5, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER IS BLOWING COLD AIR AND DEFROSTER IS NOT WORKING. WENT ON-LINE AND SAW THAT HUNDREDS OF OTHERS ARE HAVING THIS SAME ISSUE. WHEN IT RAINS THIS POSES AS A SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING. CAN YOU PLEASE RECALL SINCE THERE ARE SO MANY WITH THE SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558565January 5, 2014ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITRAK AND ENGINE WARNING LIGHTS ON OUR 2011 EQUINOX HAVE COME ON UNEXPECTEDLY MULTIPLE TIMES. WHEN THIS OCCURS THE CAR VIBRATES AND LOOSES POWER. THE FIRST TIME THIS HAPPENED WAS ON THE FREEWAY, CREATING A DANGEROUS SITUATION AS I WAS SUDDENLY UNABLE TO MAINTAIN SPEED. I BROUGHT THE CAR TO THE DEALER FOR REPAIR AT A COST OF $200, HOWEVER TWO WEEKS LATER THE PROBLEM RECURRED, AGAIN WHILE DRIVING ON THE FREEWAY. ONCE AGAIN I BROUGHT THE CAR IN FOR SERVICE. I ALSO CONTACTED GM. BOTH THE GM REPRESENTATIVE AND THE CHEVY DEALER ACKNOWLEDGED THAT THIS PROBLEM HAS OCCURRED MANY TIMES AND ADMITTED THAT THEY HAVE NOT YET DETERMINED A DEFINITIVE CAUSE OR SOLUTION. AND WHILE GM COVERED $300 OF THE SECOND REPAIR, IT STILL COST US $100. WE ARE NOW OUT $300 IN REPAIRS SO FAR FOR THIS DEFECT WITH NO GUARANTEE THAT THE PROBLEM IS FIXED. WE NO LONGER TRUST THIS CAR. THIS IS A POTENTIALLY DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558369January 3, 2014ENGINE
I HAVE A 2006 EQUINOX AFTER I DRIVE IT AND IT SITS FOR AWHILE...30 MINS OR SO ....IT DOESN'T WANT TO START AGAIN....I HAVE READ SEVERAL PEOPLE COMPLAINING ABOUT THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558265January 2, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER IS BLOWING COLD AIR AND DEFROSTER IS ALSO NOT WORKING. WENT ON-LINE AND SEE THAT HUNDREDS OF OTHERS HAVE THIS COSTLY BUT MORE IMPORTANTLY SAFETY ISSUE (CAN'T SEE OUT OF WINDOW BECAUSE DEFROSTER DOESN'T WORK). I'VE BEEN CUTOFF BECAUSE I HAVE NO WARRANTY BUT THIS SEEMS TO BE A BIGGER PROBLEM SUCH AS A TOTAL RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10558039December 31, 2013ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I STARTED HEARING A KNOCKING NOISE AT 28000 MILES. HAD SERVICED BUT AFTER SEVERAL MILES NOISE STARTED AGAIN. NOISE CONTINUES SO SERVICE IS NEEDED(10-2-13). I HAD SEVERAL GASKETS, SEAL, BOLTS,FUEL PUMP(WHICH WAS LEAKING RAW FUEL INTO INSIDE OF ENGINE), BALANCE CHAIN, TIMING CHAIN, GUIDE FOR TIMING CHAIN(WHICH GUIDE AND DEBRIS FELL IN OIL PAN), AND TWO TENSIONER REPLACED AS WELL AS OIL LIFE MONITOR RECALL UPDATE. HERE I AM NEARLY 3 MONTHS LATER AND MY 2010 EQUINOX IS IN SHOP(12-31-13) AND CAN'T BE DRIVEN DO TO LOUD NOISES, LOSE OF POWER FUEL AND OIL, AS WELL AS STALLING AND CHECK ENGINE LIGHT BEING ON CONTINUALLY. I DID EXTENSIVE RESEARCH AND FOUND THOUSANDS OF PEOPLE WITH SAME YEAR AND MODEL EQUINOX AS MINE TO BE HAVING SAME PROBLEMS AS MINE AT SAME MILEAGE. I FOUND THAT THE ENGINE NEEDS TO BE REPLACED BECAUSE OF DAMAGE DONE BY LEAKING FUEL PUMP. SO NO MATTER WHAT WORK IS DONE OR WHAT IS REPLACED PROBLEMS STILL KEEP HAPPENING BECAUSE DAMAGE IS ALL READY DONE TO INSIDE OF ENGINE AND THE ENTIRE ENGINE SHOULD BE REPLACED. PLEASE HELP, THIS IS A MAJOR PROBLEM THAT EFFECTS THOUSANDS AND NOTHING IS BEING DONE FOR US OWNERS. THOSE WHO ARE LUCKY TO GET THEIR ENGINE REPLACED DON'T GET AN ACCURATE WARRANTY AND AFTER SEVERAL MILES THE NEW ENGINE STARTS HAVING THE SAME ISSUES. PLEASE HELP!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557765December 30, 2013FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, POWER TRAIN, ENGINE
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO TIMING CHAIN RECALL DID NOT FIX THE PROBLEM. *SMD THE CONSUMER STATED THE TIMING CHAIN WAS INSTALLED ON APRIL 24, 2013. FIVE MONTHS LATER, THE VEHICLE WAS RUNNING ROUGH, STALLING AND SHAKING AND RATTLING WHILE IT WAS IN IDLE. HE RECEIVED A RECALL NOTICE FOR THE TIMING CHAIN. THE SERVICE DEPARTMENT INFORMED HIM, THE RECALL WAS SERVICED DURING THE APRIL 24, 2013 VISIT. ON NOVEMBER 22,2013 ANOTHER TIMING CHAIN WAS INSTALLED. THE CONSUMER HAS EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SINCE APRIL 2011. THE DEALER REPLACED A WORN COMPRESSOR, THE BALANCE SHAFT CHAINS, OXYGEN SENSOR, HIGH PRESSURE FUEL PUMP, INTAKE ACTUATOR, INTAKE SOLENOID AND THE TRANSFER CASE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557671December 30, 2013ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE BEGAN TO SHAKE AND STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION WHERE THE FUEL PUMP AND CAM SHAFT WERE REPLACED HOWEVER, THE FAILURE LATER RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557720December 30, 2013UNKNOWN OR OTHER
I BOUGHT THIS EQUINOX IN MARCH 2013. WHENEVER IT RAINS I HAVE STANDING WATER IN THE FLOOR IN THE FRONT AND BACK FLOORS. THERE IS ALSO MOISTURE ON THE INSIDE OF THE WINDOWS. I HAVE SEEN ONLINE THAT THIS IS A COMMON PROBLEM. CAN ANYTHING BE DONE ABOUT THIS? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557625December 29, 2013ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), TRACTION CONTROL SYSTEM, STEERING
MY WIFE WAS DRIVING THE VEHICLE HOME LATE WHEN THE SERVICE ENGINE LIGHT CAME ON TRACTION CONTROL CAME ON THEN SERVICE STABILITRAK LIGHT CAME ON AND STAYED. MADE STEERING VERY DIFFICULT, LIKE OLD TIME TRUCK WOULD HAVE BEEN. LUCKILY KEPT CONTROL OR COULD HAVE RESULTED INTO SOMETHING VERY SERIOUS! BAD PART NO EARLY WARNINGS, VEHICLE BATTERY HAS NEVER BEEN JUMPED OR USED TO JUMP (READ SOMETHING ABOUT BLOWING MEGA FUSE ) VEHICLE 5 MONTHS PAST 5 YR. WARRANTY WITH ONLY 64265 MILES ON IT .I HAVE READ OF THIS OCCURRING TO MANY OTHERS, HOPEFULLY NO INJURIES.THIS SEEMS TO BE A PROBLEM THAT NEEDS TO BE RESOLVED. I AM TAKING IT TO THE DEALER TOMORROW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557461December 27, 2013VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER IS BLOWING COLD AIR ONLY. UNABLE TO DEFROST FRONT WINDSHIELD. THIS IS VERY HAZARDOUS, AS MY WINTER DRIVING VISIBILITY IS LIMITED. SUSPECT AIR BLENDER DOOR FAILURE. THIS PROBLEM WAS ADDRESSED BY TSB 11135 (MAY 30, 2012); HOWEVER IT ONLY APPLIES TO 2006 CHEVY EQUINOX. MY CAR IS A 2007 CHEVY EQUINOX. I SPOKE WITH GM AND THEY CONFIRMED THE TSB WAS ONLY FOR THE 2006 MODEL YEAR. MY RESEARCH LEADS ME TO BELIEVE THAT THE 2007 MODEL YEAR SHOULD ALSO BE INCLUDED. MY HEATER PARTS MIGHT BE FROM LATE MODEL 2006. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557210December 25, 2013SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING I HEAR A WHIRRING SOUND THAT VARIES WITH SPEED I AM DRIVING, THEN TURNS TO GRINDING. TAKE TO INDEPENDENT GARAGE (HARLOW TIRE) THEY REPLACE R FRONT WHEEL BEARING. AT COST OF APROX $379.00. ON MAY 3, 2013 I HEAR A SIMILAR SOUND, THINKING THE LEFT WHEEL BEARING MAYBE GOING I TAKE BACK TO SAME SHOP. IT TURNS OUT IT IS THE SAME ONE THEY REPAIRED R FRONT. THEY REPAIRED AT NO CHARGE. MILEAGE AT 2ND REPAIR 121778. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10557748December 24, 2013AIR BAGS
EXPRESSING CONCERN OVER THE SAFETY DEVICES IN HIS 2010 CHEVROLET EQUINOX, THE AIR BAG SYSTEM; THE VEHICLE WAS TAKEN IN FOR REPAIR SIX TIMES AND HAS NOT BEEN FIXED AND THE AIR BAG MESSAGE CONTINUES TO COME ON; HE BELIEVES THIS IS A SAFETY DEFECT. *SMD THE DEALER REPLACED THE TENSIONER KIT ON THE DRIVER'S SEAT BELT. HOWEVER, THE PROBLEM CONTINUED.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0