Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10565922February 26, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE VEHICLE JUST STARTED TO SLOW DOWN, IT WAS DIFFICULT TO STEER TO GET OFF THE ROAD. IT FELT LIKE THE CAR WAS LOCKING UP. THERE WAS A STRONG BURNING SMELL. I WAS CONCERNED THAT THERE WOULD BE A FIRE. THE VEHICLE WOULD NOT GO BACKWARD OR FORWARD. A TOW TRUCK HAD TO BE CALLED. THE DIAGNOSIS WAS THE POWER BRAKE BOOSTER, WHICH THEY REPLACED. TWO WEEKS LATER THE CAR LOCKED UP AGAIN. NOW THEY ARE SAYING THE ENTIRE BRAKING AND STABILIZER SYSTEM HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565970February 26, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION IS FAILING. TRANSMISSION TYPE IS 6T40. IT APPEARS TO BE EITHER THE WAVE PLATE OR THE REVERSE DRUM. ACCORDING TO SEVERAL SERVICE CENTERS, THERE HAVE BEEN CONTINUING ISSUES WITH THIS TRANSMISSION AS WELL AS OTHER VERSIONS. I DO KNOW THAT CHEVY HAS EXTENDED THE WARRANTY ON THE ENGINE DUE TO A "CONCERN" OVER THE LOWER TIMING CHAIN TENSIONER. I DO NOT KNOW WHAT PERCENTAGE OF VEHICLES NEED TO FAIL BEFORE GM WOULD BE FORCED TO DO SOMETHING BUT THEY OBVIOUSLY KNOW THERE IS AN ISSUE BECAUSE GM/DEALERSHIPS HAVE AGREED TO COVER SOME COSTS FOR CUSTOMERS THAT WERE THE ORIGINAL OWNERS AFTER 100K MILES. ACCORDING TO MY SERVICE CENTER, THE TRANSMISSIONS SEEM TO BEGIN FAILING BETWEEN 80MK AND 110K. UNFORTUNATELY FOR ME, I AM 3% BEYOND BEING COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566123February 26, 2014
POWER TRAIN
GOOD EVENING, 6 YEARS AGO I HAD A CHEVY COBALT AND EXPERIENCED THAT SITUATION. MY VEHICLE POWERED ITSELF OFF AND THE STEERING WHEEL LOCKED UP AND I WENT STRAIGHT FOR A WALL INSIDE A PARKING GARAGE. LATER THAT YEAR I RECEIVED A RECALL FOR THE VEHICLE. NOW I HAVE A 2011 CHEVY EQUINOX AND THE SAME THING HAPPENED. THE ONLY DIFFERENCE WAS I WAS ON A FOUR LANE HIGHWAY AND MY VEHICLE POWERED OFF AND THE STEERING WHEEL LOCKED. THANK GOD NO ONE WAS BEHIND ME AND I DIDN'T GET KNOCKED OFF THE STREET OR EVEN WORSE KILLED. I TOOK THE CAR INTO THE DEALERSHIP ONLY TO FIND OUT THEY COULDN'T FIND ANYTHING WRONG AND MY CONCERN WAS SOMETHING UNHEARD. I EXPRESSED TO THEM MY CONCERN OF THAT HAPPENING ON A CROWDED HIGHWAY OR AN EXPRESSWAY. WHEN I TOOK MY CAR INTO THE DEALERSHIP THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT. I DROPPED MY VEHICLE OFF THERE AND LEFT IT FOR A DAY. WHEN I CALLED THE DEALERSHIP THE FOLLOWING DAY BEFORE GETTING OFF THEY TOLD ME MY CAR WAS READY I WENT TO PICK IT UP AND THEY HAD ME WAITING FOR 30 MINUTES. WHEN I INQUIRED ABOUT WHAT WAS TAKING SO LONG THE SERVICE MANAGER REPLIED THAT THE MECHANIC WAS BACK THERE MAKING LOVE TO MY CAR. I COULDN'T FIND ANY HUMOR IN THE SITUATION BECAUSE THIS IS A VERY SERIOUS ISSUE.BEFORE I WAS NONCHALANTLY BRUSHED OFF AND TOLD IF IT HAPPENS AGAIN TO BRING IT INTO THE DEALERSHIP. I COULDN'T GET GM CORPORATE OFFICE TO UNDERSTAND HOW SERIOUS THIS ISSUE. IT WASN'T TILL NOW THAT I REALIZED THAT OTHERS ARE ALSO EXPERIENCING THIS ISSUE WITH GM AND IT IS UNFORTUNATE THAT LIVES HAVE BEEN LOST. THANK YOU FOR ALL YOU ALL DO. PLEASE EMAIL ME BACK IF YOU CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565822February 25, 2014
FUEL SYSTEM, GASOLINE, ENGINE
I HAVE HAD PROBLEMS WITH MY 2011 CHEVROLET EQUINOX SINCE THE DAY I GOT IT BUT YESTERDAY WAS THE WORST. THE ENGINE ALL OF A SUDDEN STALLED ON THE HIGHWAY AND I HAD TO PULL OFF THE ROAD. I JUST HAD IT IN THE SHOP LAST WEEK AND HAD THE FUEL PUMP AND TIMING CHAIN REPLACED. I WAS ABLE TO GET MY CAR HOME ONLY ABLE TO DRIVE 40 MPH. THIS MORNING I WAS GOING TO TRY TO GET IT TO WORK TO BE CLOSER TO SOMEONE WHO COULD CHECK THE CODE OUT ON IT BUT AS I WAS GOING DOWN THE ROAD IT COMPLETELY STALLED OUT AND I BARELY GOT OFF THE ROAD BEFORE THE ENGINE CUT OUT ALL TOGETHER. I HAVE READ NUMEROUS FORUMS OF CUSTOMER WITH THE SAME VEHICLE HAVING THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND GM NEEDS TO ADDRESS IT. THE SHOP IS SAYING THAT IF IT'S THE FUEL THROTTLE BODY WHICH IS WHAT I SUSPECT THEY WILL NOT COVER IT UNDER WARRANTY. FROM WHAT I UNDERSTAND THERE WAS A BULLETIN PUT OUT ON THIS ISSUE AND IT WAS COVERED FOR AWHILE ON THE POWERTRAIN WARRANTY BUT THEY PULLED THE BULLETIN AND NO LONGER COVER IT. I NEED HELP. GM KNOWS THEY HAVE ISSUES WITH THIS VEHICLE BUT THEY WILL NOT DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565410February 22, 2014
FUEL SYSTEM, GASOLINE
I AM SMELLING A STRONG GAS SMELL WHILE MY VEHICLE IS PARKED. I HAVE READ THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM. I HAVE READ THAT IT IS A PROBLEM WITH A CRACKED FUEL MODULE. IS THERE A RECALL ON THIS? I AM ON A VERY TIGHT BUDGET AND CANNOT AFFORD A HUGE REPAIR BILL. I AM GOING TO TAKE IT TO A LOCAL REPAIR SHOP FOR A DIAGNOSIS AND ESTIMATE FOR REPAIR. IF THERE IS A RECALL, COULD SOMEONE SEND ME INFORMATION ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565020February 19, 2014
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY
FIRST OFF, SOMETIMES MY VEHICLE WHEN IN PARK ACTS LIKE IT MAY TURN OFF, BUT DOESN'T. CAN HEAR/FEEL THE VIBRATIONS LIKE ITS ABOUT TO. SECONDLY, THE MAIN REASON I'M ON THIS PAGE, THE A/C. IT JUST STOPPED WORKING OUT OF THE BLUE AND MAKING A NOISE. I TAKE IT IN AND TOLD THE CONDENSER HAS A LEAK AND NEEDS REPLACED AS WELL AS THE CONDENSER WHICH IS MAKING THE NOISE. WOW, QUOTED FROM ONE PLACE $1,084 THE OTHER PLACE I ONLY GOT A QUOTE ON THE CONDENSER OF $424.. NO TELLING WHAT THE COMPRESSOR WILL BE. AFTER LOOKING ONLINE AND SEEING SO MANY EQUINOX VEHICLES HAVING AC ISSUES I HOPED THERE WAS A RECALL ON THE PARTS, UNFORTUNATELY NOT THE CASE. 2011 AND NEED A NEW CONDENSER AND COMPRESSOR FOR A/C WOW!! CAR SHAKING LIKE ITS GONNA DIE... WOW!! THIS VEHICLE WAS PURCHASED ABOUT A YEAR AND HALF AGO.. AND HAVING TO SINK IN OVER $1000 FOR THESE REPLACEMENTS! NO TELLING WHAT THE ENGINE VIBRATION DURING IDLE IS FROM, GOING TO HAVE THAT CHECKED OUT SOON. OH AND ONE OTHER THING, WHEN A TIRE IS LOW, IT APPEARS TO SHOWS UP BACKWARDS ON THE SCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564763February 18, 2014
STEERING
THE STEERING COLUMN QUIT WORKING ON OUR 2007 EQUINOX (CONFIRMED BY CHEVROLET DEALERSHIP). CAR HAD TO BE TOWED BECAUSE OF DANGER WHEN DRIVING. CAR HAS FEWER THAN 50,000 MILES. DEALERSHIP SAID THIS WAS A COMMON PROBLEM. THE COLUMN WOULD QUIT WORKING AND SIGNAL COULD NOT GET TO STEERING MOTOR. APPROXIMATE COST - 728.00 NOT INCLUDING TOW CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564775February 18, 2014
AIR BAGS
WHENEVER THE FRONT PASSENGER SEAT IS OCCUPIED, THE DRIVER SHOULD ALWAYS CHECK THE AIRBAG INDICATOR TO SEE IF THE AIRBAG IS ON OR OFF. IF IT IS NOT CORRECT FOR THE SITUATION, THE PASSENGER SHOULD BE MOVED TO A DIFFERENT SEAT. THIS CAN INCREASE THE RISK OF INJURY TO A SEAT OCCUPANT DURING CERTAIN CRASH CONDITIONS. NHTSA CAMPAIGN ID NUMBER: 07V344000 MY FRONT PASSENGER AIRBAG SAYS THAT IT IS TURNED OFF EVEN WHEN I AM SITTING IN PASSANGER SEAT, THIS HAS GONE ON FOR SEVERAL MONTHS NOW. IT SAYS "SERVICE AIR BAG SOON" I DID SOME RESEARCH ON THE VEHICLE AND PROBLEM AND IT SAYS THAT THIS IS A RECALL ON THE CHEVY EQUINOX. I CALL CHEVROLET AND THEY SAID THAT MY VIN DOES NOT MATCH ANY CURRENT RECALLS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564634February 17, 2014
STEERING
I HAD TO JUMP START MY VEHICLE AND MY POWER STEERING WAS NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564683February 17, 2014
ENGINE, POWER TRAIN
I HAVE EXPERIENCED NOTHING BUT ISSUES WITH MY 2010 EQUINOX. IT HAS BEEN IN THE SHOP MANY TIMES REGARDING THE OIL LEVEL BEING LOW AND A LOUD NOISE AND TRANSMISSION GETTING STUCK AND SLIPPING. ALSO EXPERIENCING GAS SMELL WHILE I'M DRIVING OR WHEN I COME TO A COMPLETE STOP. ALSO IT'S NOT NORMAL FOR THE ENGINE TO LOSE 3 QUARTS OF OIL OUT OF 5QTS WITHIN 3000 MILES. STARTED NOTICING THE LOST OF OIL MAY OF 2013. TOOK IT TO THE SHOP AND THEY REPLACE THE ENGINE AND OTHER PARTS THAT GO ALONG WITH THAT REPAIR. JULY OF 2013 SAME PROBLEM OCCUR AGAIN, LOST OF OIL AGAIN, AND THEN THEY REPLACE FRONT DRIVE AXLE INNER SHAFT SEAL. ALSO TOOK THE CAR BACK TO THE SHOP FOR OIL LOST ON DEC.31, 2013 FOR LOSING 3 QTS OIL OUT OF 5QTS. THEY TELL US THAT THERE IS NOTHING WRONG. THEY SAID THEY INSPECTED IT FOR OIL LEAKS, BUT IF THEY WOULD OF CHECK THE OIL DIP STICK THEY WOULD HAVE SEEN THE LOST OF 3QTS OF OIL. ALSO I HAVE PICTURES THAT I TOOK OF THE OIL DIP STICK SHOWING ONLY 2QTS OF OIL ON DEC.17 2013. ALSO WE HAVE CONTACTED GM AND NO HELP FROM THEM. I'VE INVESTIGATED THIS PROBLEM I LEARNED THAT I?M NOT THE ONLY ONE EXPERIENCING THE SAME PROBLEM ACROSS THE UNITED STATES. ALSO ON THE INVOICE THAT I RECEIVED THEY DID NOT DO AN OIL CONSUMPTION TEST WHICH INVOLVES MORE THAN JUST CHECKING FOR LEAKS? SEEM LIKE THERE NOT FOLLOWING THE SERVICE PROCEDURES. IT'S OBVIOUSLY AN INTERNAL DEFECT IN THE 2.4 LITER ENGINE THAT CAUSES IT TO BURN THAT MUCH OIL. ALSO I HAVE ALL MY PAPERS WHEN I TOOK IT TO THE SHOP. ALSO THEY GAVE US A COPY OF THE MULTI-POINT INSPECTION WHERE IT INDICATES THE FUEL SYSTEM, ENGINE, TRANSMISSION, DRIVE AXLE; TRANSFER CASE REQUIRES ATTENTION SOON, WOW YOU THINK THAT'S WHY MY TRANSMISSION IS SLIPPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564418February 14, 2014
SERVICE BRAKES, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL BEGAN TO PULSATE WHEN PRESSURE WAS APPLIED. THE VEHICLE FAILED TO DECELERATE EVEN AFTER THE BRAKES WERE APPLIED REPEATEDLY. THE EMERGENCY BRAKE WAS ENGAGED IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE TRACTION AND ABS WARNING INDICATORS WERE ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TEN TIMES WHERE THE FRONT BRAKES AND BEARINGS WERE REPLACED BUT THE FAILURE PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 04/22/14*LJ THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 04/24/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564170February 13, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION ENGINE AND STABILITY ERROR MESSAGE STAY ILLUMINATED ON MY CAR.THE OTHER DAY I WAS AT AN INTERSECTION WHERE THE CROSS TRAFFIC DOESN'T STOP . WHEN I DECIDED TO GO THE CAR WOULD HARDLY MOVE ALMOST LEAVING ME IN THE MIDDLE OF THE ROAD WHERE I COULD HAVE BEEN HIT. THIS HAS HAPPENED SEVERAL TIMES, IT FEELS AS IF IT'S A FIVE SPED AND YOUR TRYING TO TAKE OFF IN 3RD GEAR...VERY DANGEROUS! I TOOK IT TO A CHEVY DEALER BUT THEY COULDN'T CLEAR THE CODES . SOMETIMES THE CAR HAS POWER AND SOMETIMES IT DON'T. THIS IS MY [XXX] YEAR OLD DAUGHTERS CAR AND SHE DRIVES MY OTHER 4 GIRLS TO SCHOOL . I GIVE HER MY CAR BECAUSE I KNOW THIS ISN'T SAFE. I SEE THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE WHO ARE HAVING THESE ISSUES. THIS NEEDS TO BE ADDRESSED BEFORE SOMEBODY DIES! I HAVE ONLY OWNED THIS VEHICLE FOR 4 MONTHS ,THIS IS MY 2ND CHEVY I HAVE OWNED AND IT WILL MOST CERTAINLY BE MY LAST. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563996February 12, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CRUISING ALONG AT 65 MPH ON HIGHWAY WHEN SERVICE STABILITRAK LIGHT ALONG WITH REDUCE ENGINE POWER CAME UP ON THE DASH. I LOST ENGINE POWER AND WENT FROM 65 MPH TO 15 MPH. I WAS ABLE TO PULL ONTO AN EXIT RAMP. I QUICKLY PULLED OVER & PARKED THE CAR. SHUT THE CAR OFF & WAITED ABOUT 1 MIN & TURNED THE CAR BACK ON. THE STABILITRAK & THE REDUCE ENGINE POWER CLEARED OFF MY DASH BUT THE CHECK ENGINE LIGHT STAYED ON. THEN WAS ABLE TO MERGE BACK INTO TRAFFIC & PICK UP THE 65 MPH SPEED. I WAS WORRIED THAT IT WOULD HAPPEN AGAIN WHEN I HAD TO CROSS ONCOMING TRAFFIC. WHEN I GOT IN MY CAR LATER, THE SERVICE ENGINE LIGHT HAD EVEN TURNED OFF, BUT ON THE WAY HOME IT HAPPENED AGAIN. TOOK IT TO THE SHOP AND WAS TOLD IT WAS A THROTTLE BODY/SOLENOID ISSUE & THAT IT NEEDS REPLACED. THEY TOLD ME IT ISN'T COVERED UNDER THE PT WARRANTY. AS OTHERS HAVE ALSO SAID, I'M SEEING A NUMBER OF PEOPLE WITH THIS SAME ISSUE & WONDERING WHY THIS ISN'T A RECALL? IT'S VERY UNSAFE ESPECIALLY CAUSE YOU DON'T KNOW WHEN ITS GOING TO HAPPEN. IF YOUR DOING 65-70 MPH ON A HIGHWAY & THERE ARE CARS CLOSE TO YOU & THE VEHICLE DECIDES TO DO THIS, YOU AND YOUR FAMILY ARE GOING TO GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563868February 11, 2014
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000. UPDATED 03/18/14*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563908February 11, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS DRIVING AND ALL OF A SUDDEN THE STEERING GOT REALLY HARD I'VE BEEN DOING RESEARCH AND IT APPEARS THERE HAS BEEN MORE CARS LIKE MINE WITH THE SAME PROBLEM DEFINITELY THERE SHOULD BE A RECALL OF SOMEWHAT PLUS THE DEALERSHIP IS CHARGING ME $750 FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563931February 11, 2014
VEHICLE SPEED CONTROL, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON A RESIDENTIAL STREET GOING 30 MPH. ALL OF A SUDDEN THERE WAS A ENGINE CLUNK ( 4 CYL) AND THEN RAPID DECELERATION WITH THE ENGINE RUNNING VERY ROUGH. OF COURSE THE WARNING LIGHTS CAME ON. THE NEXT DAY I DROVE TO THE DEALERSHIP SEVERAL MILES AWAY AND WAS LUCKY TO GET THERE AS THE VEHICLE WAS RUNNING SO BADLY. THE DEALERSHIP WILL MAKE THE THROTTLE BODY REPAIR, CHANGE SOME SENSORS AND FOOL WITH THE TIMING BELT, BUT THE BOTTOM LINE IS THE SAFETY ISSUE. REVIEWING THE PRIOR COMPLAINTS, IT WAS SCARY HEARING ABOUT THOSE HAVING PROBLEMS ON THE INTERSTATES. YES, SOMETHING NEEDS TO BE DONE BY GENERAL MOTORS. RECALLED THESE VEHICLES FOR INSPECTION. SOMEONE IS GOING TO GET KILLED. THE LADY AT THE DEALERSHIP HAD THE GAUL TO SAY, "DIDN'T YOU HAVE THE THROTTLE BODY CLEANED WHEN YOU GOT YOUR OIL CHANGED".I SAID LADY, I HAVE NO IDEA WHAT A THROTTLE BODY IS AND IF IT IS SO IMPORTANT, THEN THE DEALER SHOULD DO IT AUTOMATICALLY. GOOD LUCK, IT WILL COST ME $400.00, THEY SAID TODAY. WHO KNOWS WHAT TOMORROW WILL BRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563676February 10, 2014
ENGINE
ENGINE POWER REDUCED LIGHT CAME ON WHILE WE WERE DRIVING ON THE HIGHWAY AT 55 MPH. MY VEHICLE DROPPED IN SPEED TO 25 MPH AND WOULD NOT PICK UP SPEED. MY FAMILY AND I ALMOST WERE HIT FROM BEHIND BY AN 18 WHEELER. I LOOKED THIS UP ON THE CHEVY FORUM AND FOUND THAT THERE ARE MANY OTHER CHEVY OWNERS WITH THE SAME PROBLEM. PLEASE LOOK INTO TO IT AND ISSUE A RECALL BEFORE SOMEONE GETS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563687February 10, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE ALL WHEEL DRIVE INDICATOR LIGHT ILLUMINATED AND BECAME INOPERABLE. THE CONTACT CALLED ONSTAR ROADSIDE ASSISTANCE. THE CONTACT HAD TO TURN OFF HIS VEHICLE AND TURN IT BACK ON, FOR THE VEHICLE TO RESET THE COMPUTER. THE VEHICLE WAS ABLE TO BE DRIVEN HOME. THE CONTACT STATED THAT THE FAILURE HAD NOT RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OF REPAIRS. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563716February 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE WHILE ATTEMPTING TO PARK. THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD AND CAUSED THE DRIVER TO CRASH INTO A WINDOW. THE DRIVER WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563733February 10, 2014
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITRAK LIGHT COME ON. SERVICE ENGINE LIGHTS COME ON. ENGINE POWER IS REDUCED. THE VEHICLE ENGINE DIED RIGHT IN THE MIDDLE OF THE STREET. I WAS ABLE TO RESTART IT AND TOOK IT IN FOR SERVICE. THEY COULDN'T FIND ANY "ACTUAL" PROBLEM. SO THEY RESET ALL THE CODES. IT HAS HAPPENED AGAIN. IT IS HAPPENING WHEN THE TEMPERATURES GET BELOW FREEZING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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