Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10554255December 1, 2013
WHEELS, TIRES
ON THANKSGIVING MORNING IN PREPARATION FOR A THREE HOUR DRIVE I BEGAN TO PUT AIR IN THE RIGHT REAR TIRE OF MY CHEVY EQUINOX BECAUSE THE PRESSURE SENSOR WAS SHOWING IT A FEW POUNDS LOWER THAN THE OTHER TIRES. WHEN I REMOVED THE FILL HOSE, THE ALUMINUM (CAST I THINK) VALVE STEM END BROKE OFF WITH THE VALVE MECHANISM ITSELF AND THE TIRE RAPIDLY DEFLATED. NO UNUSUAL FORCE WAS APPLIED TO THE VALVE WITH THE PORTABLE AIR PUMP I HAVE USED NUMEROUS TIMES ON THIS AND OTHER CAR TIRES. THERE WAS NO ACCIDENT BECAUSE THE VALVE FAILED WHILE THE CAR WAS IN MY DRIVEWAY (SOMETHING ELSE TO BE THANKFUL FOR THAT DAY!). I JUST READ WHERE A SIMILAR VEHICLE (FORD ESCAPE I BELIEVE) EXPERIENCED A VALVE STEM FAILURE THAT APPARENTLY CONTRIBUTED TO A ROLL OVER AND FATALITY. ALTHOUGH A RUBBER VALVE STEM CRACKED IN THE FORD CASE, THE RAPID DEFLATION WOULD BE THE SAME IN MY CASE HAD I BEEN DRIVING - AND THE POTENTIAL DRASTIC RESULTS COULD HAVE BEEN THE SAME. I HAD THE VALVE REPLACED FOR $156.00. ALTHOUGH I PREFERRED TO REPLACE IT WITH A RUBBER ONE, I WAS TOLD THE STATE OF RHODE ISLAND INSPECTION WOULD FAIL SINCE THE ABSENCE OF THE REMOTE SENSOR WOULD CAUSE A DASH-BOARD WARNING LIGHT. THE TECHNICIAN SAID THE VALVE CRACKED DUE TO CORROSION - IN A FOUR YEAR OLD CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554195November 30, 2013
FUEL SYSTEM, GASOLINE
UPON SMOKE TEST OF FUEL SYSTEM IT WAS FOUND THAT FUEL IS LEAKING FROM FUEL LINE WHERE THE FUEL LINE MEETS THE FUEL PUMP ON TOP OF THE FUEL TANK. I WAS ADVISED THAT THIS IS A SAFETY ITEM AND TO SEE IF THIS IS AN ITEM UNDER WARRANTY THROUGH THE DEALERSHIP. I DID RECEIVE A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553691November 25, 2013
STEERING
WHILE BACKING OUT OF MY DRIVEWAY, I TURNED THE STEERING WHEEL TO THE LEFT AND THE STEERING WHEEL BECAME STUCK. I HAD TO TUG FORCEFULLY ON THE WHEEL FOR THE STEERING WHEEL TO COME BACK TO CENTER. THE SAME THING HAPPENED AGAIN 3 DAYS LATER AS I WAS MAKING A RIGHT TURN ONTO A BUSY ROAD. I TURNED THE STEERING WHEEL TO THE RIGHT AND THE STEERING WHEEL BECAME STUCK CAUSING ME TO NEARLY RUN OFF THE ROAD. I HAD TO PULL WITH FORCE TO GET THE STEERING WHEEL BACK TO CENTER CAUSING ME TO BRIEFLY SWERVE INTO THE LEFT LANE. LUCKILY I DID NOT RUN OFF THE ROAD OR INTO ANYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553682November 25, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHEN STARTING THE VEHICLE I GET 2 WARNING LIGHTS. 1: TRACTION CONTROL OFF 2: SERVICE STABILITRACK. I HAVE ALSO READ THAT THIS IS HAPPENING TO ALOT OF EQUINOX OWNERS, AND HAVE SINCE FOUND OUT THIS ISSUE HAS HAPPEND ON 2007 EQUINOX MODELS, AS WELL AS SEVERAL OTHER GM MODEL VEHICLES. I AM APPAULED THAT THERE IS NO RECALL POSTED FOR THIS ISSUE!!!! I HAVE ALSO READ THAT THERE COULD BE VEHICLE FIRES, ENGINE POWER REDUCTION, ENGINE POWER CUT OFF, WHEEL HUBS COULD BREAK OFF!!! THIS NEEDS TO BE RECALLED IMMEDIATELY AS IT IS A MAJOR SAFTEY ISSUE!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553692November 25, 2013
ELECTRICAL SYSTEM
2012 CHEVROLET EQUINOX - 43,600 MILES. DRIVING NORMALLY ALONG A RESIDENTIAL ROAD AND ALL INSIDE ELECTRICAL BEGIN FLASHING LIKE A STROBELIGHT. VEHICLE DIES SOON AFTER. TAKEN TO MECHANIC, ANALYSIS DONE AND FAULTY ALTERNATOR IS THE CULPRIT. GM CLAIMS VEHICLE IS OUT OF WARRANTY AND I HAVE TO PAY FOR REPAIR OUT OF POCKET. AFTER LESS THAN 1.5 YEARS OF OWNERSHIP (AND BUYING BRAND NEW), ALREADY HAVE TO REPLACE A MAJOR ELECTRICAL COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553719November 25, 2013
FUEL SYSTEM, GASOLINE
AFTER PARKING MY CAR, I STEPPED OUTSIDE AND NOTICED THAT MY CAR SMELLED LIKE GASOLINE. WHEN I TOOK MY CAR TO THE MECHANIC, THEY TOLD ME THAT THE FUEL PUMP HAD A CRACK AND WAS LEAKING FUEL WHICH WAS CAUSING THE SMELL AND A POTENTIALLY DANGEROUS SITUATION. THE MECHANIC SAID THAT HE HAD SEEN THIS BEFORE WITH OTHER CHEVROLET EQUINOX VEHICLES LIKE MINE. I ASKED THE MECHANIC TO FIX THE VEHICLE AND I WOULD INVESTIGATE IF THIS IS A KNOWN ISSUE WITH THIS PARTICULAR MAKE/MODEL. IT SEEMS IT IS A KNOWN PROBLEM AND THE VEHICLE WAS PART OF A REGIONAL RECALL BY GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553610November 24, 2013
TIRES, TIRES:SIDEWALL
MY WIFE WAS DRIVING MY 2013 CHEVY EQUINOX BACK TO PENNSYLVANIA AND SHE HAD A BLOW OUT ON INTERSTATE 80 IN NEW JERSEY. I HAD TO PAY $165.00 TO HAVE MY TRUCK TOWED OFF THE HIGH WAY. SHE PUT THE DONUT ON AND CONTINUED DRIVING TO PENNSYLVANIA. SHE GOT THE TIRE REPLACED ANOTHER $205.00. THE GUY AT THE TIRE PLACE GAVE HER THE TIRE BACK AND SUGGESTED WE FILE A COMPLAINT BECAUSE HE DIDN'T UNDERSTAND HOW IT HAPPENED. THE SIDE WALL HAD A BIG HOLE IN IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553106November 20, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLENDER DOOR BROKE NO HEAT TO DEFROST WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552851November 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE TRACTION WARNING INDICATOR ILLUMINATED WITH A REDUCTION IN ENGINE POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552860November 19, 2013
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WAS ABLE COAST ONTO THE SHOULDER AND RESTART THE ENGINE. THE ENGINE EXHIBITED A LOUD, ABNORMAL NOISE AT START-UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FUEL PUMP, TIMING CHAIN, ACTUATOR AND ENGINE OIL WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552705November 18, 2013
VISIBILITY/WIPER, ENGINE, EXTERIOR LIGHTING
I PURCHASED A 2010 CHEVY EQUINOX ON 4/1/2013. I HAVE SINCE HAD A FEW ISSUES WITH THE VEHICLE. I HAD THE TIMING BELT REPLACED DUE TO KNOCKING IN THE ENGINE. I THANK THE GOOD LORD THAT IT WAS UNDER A RECALL. I HAVE ALSO BEEN EXPERIENCING OIL LOSS. I HAVE MY OIL CHANGED ON A REGULAR BASIS AND IT HAS BEEN USING OIL BETWEEN THOSE CHANGES. THE LAST TIME I HAD IT CHANGED, I WAS TOLD THAT THERE WAS NO OIL ON THE DIP STICK WHEN THEY CHECKED IT PRIOR TO DOING THE CHANGE. I HAVE ALSO GONE WITHOUT A DEFROSTER AS WELL. HAVEN'T THOUGHT MUCH ABOUT IT SINCE I HAVEN'T NEEDED IT YET BUT NOW THE WEATHER IS CHANGING AND I KNOW I AM GOING TO NEED IT REAL SOON. BUT GUESS WHAT. EVEN THOUGH THERE IS A RECALL ON THAT, MINE DOESN'T FALL UNDER THAT RECALL. I F THERE ARE SO MANY PEOPLE HAVING THE SAME ISSUE, YOU WOULD THINK IT WOULD BE COVERED NO MATTER. IT ISN'T MY FAULT THAT IT IS NOT WORKING PROPERLY. SO, RIGHT BEFORE CHRISTMAS I AM GOING TO HAVE TO SHELL OUT OVER $400 TO GET THIS FIXED SO THAT I WILL BE ABLE TO SEE OUT OF MY FRONT WINDSHIELD. I GUESS IT IS MY FAULT THAT I HAVE WAITED TILL NOW TO WORRY WITH IT. I AM ALSO HAVING ISSUES WITH MY DASH LIGHTS GOING IN AND OUT AND MY AIR BAG LIGHT STAYS ON. THERE SHOULD NOT BE THAT MANY ISSUES WITH ONE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552559November 16, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT CAME ON, HAD AUTOZONE RUN ON COMPUTER, CAME BACK CODE P0011, FOUND RECALL ON CODE IN 2011(11195A), CAR IS DOING SAME THING AS RECALL STATED, I CALLED GM AND THEY SAID IT WAS NOT PART OF RECALL, I EXPLAINED PROBLEM AND THEY WOULD NOT TELL IF PART WAS UNDER WARRANTY, ALL THEY SAID WAS TAKE TO DEALER. GM TOLD ME SO ES VINS WERE RECALLED, BUT NOT ALL, COULDN'T TELL ME WHY THIS ONE WAS NOT RECALLED EVEN THOUGH IT IS DOING SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552427November 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT ABNORMAL FUMES WERE ENTERING THE VEHICLE CABIN, WHICH WAS CAUSING THE DRIVER AND ANY PASSENGER TO BECOME DROWSY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR WHERE THE EGR VALVE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10552442November 15, 2013
AIR BAGS, SEAT BELTS
AIR BAGS DID NOT DEPLOY AT OR ABOVE THE MFG. THRESHOLDS.WHICH CAUSED FOR NO AIR BAG DEPLOYMENT AND SIGNIFICANT FACIAL TRAUMA ON THE STEERING WHEEL. SEAT BELT PRETENSTIONERS ALSO DID PRETENSION CAUSING THE UPPER TORSO TO GO FORWARD AND CAUSE THE FACIAL TRAUMA ON THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10552516November 15, 2013
STEERING
I WAS ON MY WAY TO MY DAUGHTERS DRS APP WITH HER FRIEND IN MY 2008 CHEV EQUINOX,THIS APP WAS APPROXIMATELY 1 HR AWAY AND HIGHWAY DRIVING. WHEN THE STEERING LOCKED UP AND WOULDN'T LET ME TURN , MANAGED TO FORCE A SMALL ENOUGH TO PULL OVER TO SIDE OF ROAD.IT WAS VERY SCARY ,WE COULD HAVE BEEN KILLED. MANAGE TO OFF HIGHWAY DOWN TO COMMUNITY TO NEAREST GM DEALER SAFELY.THEY TOLD ME ITS NOT SAFE TO DRIVE,AND NEVER SEEN ANYTHING LIKE THIS BEFORE,MY WARRANTY IS OUT,STILL PAYING ON THIS AND IT COULD HAVE KILLED US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552244November 14, 2013
ELECTRICAL SYSTEM, ENGINE, STRUCTURE:BODY
CAR MADE NOISE AND ENGINE STARTED TO STOP. PULLED OFF TO SIDE OF FREEWAY, TURNED OFF KEY AND CAR BURST INTO FLAMES. CAR IS A TOTAL LOSS, DUE TO THE FIRE DAMAGE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10551662November 10, 2013
VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM 0 TO 10 MPH, THE TRANSMISSION CUTS OUT AND THE VEHICLE JERKS AND BUCKS LIKE IT WANTS TO DIE. THIS HAPPENS ALL THE TIME FROM SOON AFTER I BOUGHT IT NEW. THIS OCCURS SOMETIMES WHEN PULLING OUT ON THE HIGHWAY AND I HAVE TO QUICKLY PULL MY FOOT OFF OF THE GAS TO MAKE IT STOP AND PUSH IT AGAIN. WHEN YOU'RE ALREADY PULLING OUT INTO TRAFFIC, IT IS A SAFETY HAZARD IF YOU DON'T REACT QUICKLY. I HAVE INVESTIGATED THIS ONLINE AND ALL I CAN FIND IS THAT THE DRIVETRAINS WERE MADE THIS WAY AND GM ACKNOWLEDGES IT AND SAYS IT'S NORMAL. I THOUGHT IT WAS BECAUSE MINE WAS A 4 CYLINDER MOTOR, BUT I HAVE FOUND THAT IS HAPPENING WITH ALL MOTOR TYPES. THIS IS NOT SAFE AT ALL! IF THE CAR DOES ACTUALLY DIE ONE OF THESE TIMES, I WILL PROBABLY BE HIT AND INJURED. PLEASE INVESTIGATE AND HAVE A SAFETY RECALL INITIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551665November 10, 2013
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEAT IN THE VEHICLE HAS QUIT AND AFTER INVESTIGATING, WE BELIEVE THAT THE HEATER DOOR IN THE DASH COULD BE BROKEN. MY 16 YEAR OLD NEW DRIVER WAS OPERATING THE VEHICLE AND THE WINDOWS FOGGED UP AND WOULD NOT DEFROST. I SAW THAT TSB 11135 WAS RELEASED FOR EQUIPMENT REPLACEMENT BUT ONLY FOR LIMITED AGE AND MILEAGE. IT IS A $35 PART THAT REQUIRES THE ENTIRE DASH TO BE DISASSEMBLED RESULTING IN OVER $1000 IN LABOR COSTS. THIS SHOULD BE REPLACED REGARDLESS OF MILEAGE ON VEHICLE BECAUSE OF THE SAFETY HAZARDS IF OPERATING THE VEHICLE AT NORMAL SPEEDS AND THE WINDOWS FOG UP OR FROST OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551491November 8, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION SENSOR ACTIVATED INDEPENDENTLY WITHOUT ANY OTHER VEHICLE WITHIN CLOSE PROXIMITY. THE VEHICLE PROCEEDED TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN REDUCED THE SENSITIVITY OF THE COLLISION SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1831.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551357November 7, 2013
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING HOME FROM WORK ON A BUSY INTERSTATE GOING NEARLY 60 MPH WHEN MY TRACTION CONTROL LIGHT CAME ON, I LOST ENGINE POWER, MY CAR JERKED BECAUSE OF THIS AND I WAS NEARLY HIT FROM BEHIND. THIS IS A HUGE SAFETY PROBLEM AND SHOULD BE FIXED. AFTER READING OTHER COMPLAINTS ABOUT THE SAME ISSUE, WHEN IS GM GOING TO DO SOMETHING ABOUT THIS OBVIOUS PROBLEM FOR THE CONSUMER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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