Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10572644March 16, 2014
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
ENGINE LOSS OF POWER, WITH SERVICE ENGINE LIGHT ILLUMINATION AND SERVICE TRACTION CONTROL MESSAGE. DROVE VEHICLE HOME IN "LIMP MODE" BEFORE TAKING TO SERVICING DEALERSHIP, THE FOLLOWING TUESDAY. DEALER PERFORMED BALANCE CHAIN REPAIR UNDER MANUFACTURER SPECIAL WARRANTY LETTER. AFTERWARDS, DEALER ADVISED OF ENGINE CODE P2135 AND STATED VEHICLE REQUIRED A "THROTTLE BODY" REPLACEMENT, AT A FULL PARTS & LABOR COST OF $583.00. DEALER STATED THAT THIS REPAIR IS NO LONGER COVERED UNDER GM'S POWERTRAIN WARRANTY. MULTIPLE ONLINE POSTS INDICATE THAT THIS SAME LOSS OF ENGINE POWER ISSUE HAS OCCURRED WITH VEHICLES TRAVELING AT FREEWAY SPEEDS, WHICH WILL BE MUSH MORE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572689March 16, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
CAR HESITATED, SLOWED DOWN, LOST POWER. WARNING LIGHTS INCLUDED STABILITRAK OFF, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. REPAIR WAS TO CLEAN THROTTLE BODY. JAN OF 2014, (83,000 MILES) SAME PROBLEM OCCURRED, AND THROTTLE BODY CLEANED AT DEALER AFTER DIAGNOSTICS. MARCH 1, 2014 (85000 MILES) WHILE ON INTERSTATE 80 SAME WARNINGS CAME ON BUT I LOST ALL ENGINE POWER ALTHOUGH THE CAR WAS IN GEAR AND THE CAR RPMS WOULD GO UP WITH PRESSING THE GAS PETAL, AND SEMI ALMOST HIT ME FROM BEHIND. CAR WAS BROUGHT TO SHOULDER, STOPPED TURNED OFF AND RESET WITH RESTARTING THE ENGINE.. I LEFT THE INTERSTATE AND MADE A LEFT TURN, THE CAR SPUTTERED AND HESITATED, AND ONCOMING TRAFFIC ALMOST HIT ME. REDUCED ENGINE POWER WARNING THEN CAME ON ALONG WITH STABILTRAK AND TRACTION CONTROL OFF MESSAGES. ON THE WAY TO THE DEALER IT OCCURRED SEVERAL TIMES. AND I HAD TO RESTART THE CAR AFTER TURNING IT OFF. THE DEALER STATED THAT THE THROTTLE BODY HAD TO BE REPLACED. THEY HAD A 1 MONTH WAIT TIME FOR THE PART? WHEN I BROUGHT THE CAR IN JANUARY, THE CARS AHEAD AND BEHIND ME HAD THE SAME PROBLEM. A LADY AT THE SERVICE COUNTER ALSO HAD THE SAME PROBLEM. IT IS NOT A COINCIDENCE THAT 4 OF US AT THE SAME TIME HAD THAT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569458March 14, 2014
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STABILITRAC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568976March 13, 2014
AIR BAGS, STRUCTURE:BODY
I WAS HIT BY A CAR PULLING OUT OF A GAS STATION. HIT PRETTY HARD SIDE AIR BAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10568843March 12, 2014
ELECTRICAL SYSTEM
DRIVING ON SMOOTH ROAD AT ABOUT 60 MPH WHEN THE IGNITION KEY FELL OUT OF THE IGNITION SWITCH ONTO THE CAR FLOOR. THE SWITCH WAS STILL IN THE RUN POSITION AND I WAS ABLE TO REINSERT THE KEY INTO THE SWITCH. THE ENGINE DID NOT STOP AND THERE WERE NO WARNING LIGHTS. THIS HAS HAPPENED SEVERAL TIMES SINCE. CURRENT MILEAGE IS 73500. I NOTICED I CAN MANUALLY PULL THE KEY FROM THE SWITCH AT ANYTIME. I HAVE NOT TRIED TO MOVE THE STEERING WHEEL WHILE MOVING TO SEE IF IT WILL LOCK WHEN THE KEY IS OUT AND THE SWITCH IS IN THE RUN POSITION. IT DOES NOT LOCK WHEN THE VEHICLE IS STATIONARY AND THE SWITCH IS IN THE RUN POSITION WITH THE KEY OUT. I HAD THE CAR INTO THE DEALER FOR A BRAKE ISSUE AND IN A FOLLOW UP PHONE CALL BROUGHT THE KEY ISSUE TO THE SERVICE WRITERS ATTENTION. SHE SAID TO HAVE A NEW KEY MADE BY THE DEALER USING THE VEHICLE VIN. I DID NOT DO THIS YET. I HAVE THREE KEYS MADE BY LOCAL HARDWARE STORES ALL WITH THE SAME RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568910March 12, 2014
AIR BAGS
THE SERVICE AIR BAG KEEPS COMING OFF AND ON THE DASH AND THE INDICATOR LIGHTS FOR THE PASSENGER SEAT. IF MY OLDER CHILD OR ANYONE OVER 90LBS SITS THERE OR MOVES IT COMES ON. GM STATES THERE ARE NO ISSUES AND WILL NOT BE A COVERED REPAIRED AT THE DEALERSHIP UNDER WARRANTY. THERE ARE OTHER 2008 MODELS WITH THE SAME ISSUES WITH RECALLS BUT NONE FOR THE EQUINOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568689March 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING 70 MPH. THE DEALER REPLACED THE CAMSHAFT POSITION SENSOR AND THE ELECTRONIC CONTROL MODULE; HOWEVER, THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT RECUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568712March 12, 2014
FUEL SYSTEM, GASOLINE, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHY DON'T YOU LET A PERSON TELL THE COMPLETE STORY? MY ENTRY ABOUT CHEVY EQUINOX COULD CAUSE FATALITIES AND YOU CUT ME OFF AFTER I SPEND TIME TO TYPE IT ALL OUT. I AM SAVING IT TO A WORD FILE IF ANYONE THERE IS INTERESTED, CONTACT ME AT[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568774March 12, 2014
STEERING
WHILE MAKING A RIGHT HAND TURN, THE STEERING WHEEL LOCKED, ALMOST CAUSING AN ACCIDENT. I HAD TO SLAM ON THE BRAKES AND FIDDLE WITH THE STEERING WHEEL UNTIL IT FINALLY UNLOCKED AND I WAS ABLE TO DRIVE THE CAR HOME. WHEN I ARRIVED HOME AND TOOK THE KEY OUT OF THE IGNITION, I NOTICED IT WAS BENT. I IMMEDIATELY CALLED MALOUF CHEVROLET WHERE I PURCHASED THE CAR, TOOK IT IN THE NEXT DAY FOR SERVICE, THEY CLAIMED THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. I DID HAVE TO PURCHASE A NEW KEY IN WHICH I WAS CHARGED $80.72. THEN MONDAY NIGHT 3/10/14, I WENT SHOPPING, RETURNED TO MY VEHICLE, INSERTED MY KEY AND COULD NOT TURN THE CAR ON, IT WAS LOCKED UP AGAIN. I HAVE AN AUTO START ON MY VEHICLE WHICH I USED AND THEN WAS ABLE TO TURN THE KEY IN THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568506March 11, 2014
ENGINE, STEERING
BOUGHT THE EQUINOX NEW IN APRIL 11 FOR MY DAUGHTER. HAD IT ABOUT 6 +/- MONTHS AND STARTED HAVING PROBLEMS WITH IT. IT WOULD LOOSE POWER ALL OF A SUDDEN AND ENGINE LIGHT WOULD COME ON AND STEERING WOULD BECOME EXTREMELY HARD TO DO. HAVE TAKEN IT TO THE DEALERSHIP MANY MANY TIMES SINCE THEN ALL FOR THE SAME REASONS. THE VEHICLE STALLS WHILE DRIVING AND LOOSES POWER. I HAVE BEEN LUCKY SO FAR WITH NO ACCIDENTS. I AM HAVING TO TAKE IT TO THE DEALER AGAIN FOR THE SAME REASONS. NOW THERE IS A PROBLEM WITH THE VEHICLE USING A LOT OF OIL. THE DEALERSHIP HAS REPLACED THE TRANSMISSION ONCE, REPLACED ALOT OF FUSES AND WORKED ON THE ENGINE SEVERAL TIMES. THERE ARE STILL PROBLEMS. I THINK, GM NEEDS TO DO SOMETHING ABOUT FIXING THIS VEHICLE AND ALL THE OTHERS THAT ARE HAVING THE SAME PROBLEMS. FROM WHAT I HAVE READ ON THE INTERNET, THERE ARE A LOT OF OWNERS OUT THERE HAVING THE SAME PROBLEMS. NHTSA, HOW MANY COMPLAINTS DOES IT TAKE TO HAVE A RECALL DONE...? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568617March 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE HEAD GASKET HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568020March 9, 2014
ELECTRICAL SYSTEM
I HAVE A 2008 CHEVROLET EQUINOX LTZ PURCHASED NEW. MY COMPLAINT IS SIMILAR TO MANY OF THE REPORTS BY DRIVERS INVOLVED IN THE GM RECALL ON IGNITIONS. LIKE THEM, I CANNOT REMOVE MY KEY FROM THE IGNITION. FORTUNATELY, MY CAR HAS NOT STALLED, BUT I WONDER IF THAT'S NEXT. WHEN TURN OFF MY IGNITION, OCCASIONALLY I MUST WAIT UP TO A MINUTE FOR THE IGNITION TO RELEASE THE KEY. I WAIT TO HEAR A CERTAIN SOUND AND THEN AM ABLE TO PULL THE KEY FROM THE IGNITION. WHILE WAITING, I REALIZE THAT I'M IN A VULNERABLE POSITION SINCE CRIMES OCCUR AGAINST THOSE SITTING IN CARS. I DON'T WANT TO LEAVE MY CAR WITH THE KEY IN THE IGNITION, SO I WAIT. I READ A FEW YEARS IN THE EQUINOX FORUM AT EDMUNDS.COM THAT OTHERS HAVE HAD THIS EXPERIENCE. SOME TOOK THEIR CARS TO THE DEALERS, BUT THE PROBLEM WAS NEVER SOLVED. SO I DIDN'T TAKE MINE TO A DEALER SINCE IT SEEMED POINTLESS. SOME IN THE FORUM RECOMMENDED TO REMOVE EVERYTHING FROM THE KEYCHAIN, EXCEPT THE KEY. I DID THAT 2-3 TWO YEARS AGO. IT DIDN'T SOLVE THE PROBLEM, AND I DON'T KNOW IF IT MITIGATED THE PROBLEM FROM ESCALATING LIKE THOSE INVOLVED IN THE RECALL. IF YOU PLAN TO INVESTIGATION, I'LL BE GLAD TO PROVIDE MY VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567918March 8, 2014
AIR BAGS
SINCE I GOT THIS VEHICLE EVERY TIME MY 10 YEAR OLD GRANDSON OR ANY SMALL ADULT SITS IN THE PASSENGER SEAT THE PASSENGER AIR BAG WILL NOT WORK AND THE CHEVROLET DEALER ALWAYS HAS SOME EXCUSE WHY THEY CAN'T FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567953March 8, 2014
FUEL SYSTEM, GASOLINE, ENGINE, POWER TRAIN
I WAS DRIVING MY 2005 EQUINOX LX WITH MY TWO GRANDCHILDREN WHEN THEY NOTICED A SMELL OF EXHAUST GASES IN THE REAR PASSENGER COMPARTMENT. THIS WAS WITH THE HEATING SYSTEM ON AND IN ITS NORMAL CONFIGURATION. AFTER STOPPING I CHECKED THE EXHAUST SYSTEM FOR LEAKS AND COULD NOT IDENTIFY ANY IMMEDIATELY WITH A VISUAL INSPECTION. I OPENED THE HOOD AND NOTICED THE PIPE CONNECTING THE EGR VALVE TO THE EXHAUST MANIFOLD WAS DISCONNECTED AND EMITTING EXHAUST GAS INTO THE ENGINE COMPARTMENT AND INTAKE AREA. IT APPEARS THAT THE WELD ON THE PIPE BOSS WAS CRACKED. THIS SEEMS TO HAVE OCCURRED PREMATURELY. AFTER CALLING THE DEALERSHIP FOR A NEW PIPE I WAS TOLD BY THE PARTS DEPARTMENT THE PIPE WAS NO LONGER AVAILABLE AND I WOULD HAVE TO OBTAIN A KIT WHICH INCLUDED THE PIPE AND A NEW EGR VALVE. MY QUESTION WAS THIS EVER CONSIDERED FOR A RECALL ITEM AS THE KIT IS $360.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567816March 7, 2014
AIR BAGS
THE PRESSURE SENSOR IN THE PASSENGER SEAT HAS FAILED. A WARNING LIGHT ON THE DASHBOARD TO SERVICE AIRBAG IS ILLUMINATED, AND THE PASSENGER AIRBAG HAS BEEN TURNED OFF DUE TO THE FAILURE OF THE SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567712March 6, 2014
ELECTRICAL SYSTEM
THE IGNITION GETS HUNG UP AND WONT ALLOW TO START OR MOVE IGNITION SWITCH TO TURN OFF UNLESS YOU GIGGLE IT AROUND. THIS PROBLEM IS SOMETIMES HELPED BY GOING TO THE DEALER AND GETTING A NEW KEY. THIS WEARS OUT IN A FEW MONTHS AND THE PROBLEM RETURNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566974March 4, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WATER PUMP FAILED. THE WATER PUMP WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER, WHO THEN ADVISED THAT THE HEAD GASKET WOULD NEED REPLACING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568401February 27, 2014
UNKNOWN OR OTHER
THIS CHEVY VEHICLE IS AN ACCIDENT WAITING TO HAPPEN. I HAVE HAD OIL CONSUMPTION PROBLEMS, ROUGH IDLING, AND LOSS OF GAS MILEAGE. IT IS OBVIOUS CHEVY/GM KNOW ABOUT THESE PROBLEMS. THEY HAVE ISSUED A PUZZLING LETTER ON JULY 13 ALERTING OWNERS THAT THERE MAY BE A PROBLEM WITH "THE CHROME LAYER ON THE BALANCE CHAIN PINS, ALLOWING THE CHAIN TO STRETCH. THIS WOULD CAUSE AN ENGINE NOISE AND IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGE. IN ADDITION, THE FUEL PUMP PLUNGER SHAFT SEAL MAY WEAR AND ALLOW FUEL TO LEAK INTO THE CRANKCASE..." ALSO ON JULY 19, 2013 CHEVY ISSUED #13-06-01-003B,: EXCESSIVE OIL CONSUMPTION....." THESE TWO PROBLEMS ARE CLOSELY RELATED BUT CHEVY REFUSES TO ISSUE A RECALL. IF YOU ARE DRIVING YOUR FAMILY AT 65 MPH ON THE HIGHWAY AND THE CHAIN BREAKS BECAUSE IT LACKS LUBRICATION, ENGINE POWER WILL BE LOST AND PROBABLY MANY LIVES. CHEVY IS AWARE THAT THESE SIGNIFICANT PROBLEMS EXIST AND INSTEAD OF BEING PROACTIVE THEY STALL THE OWNER BY REQUESTING A 2,000 MILE OIL CONSUMPTION TEST. THAT TEST IS DESIGNED TO PUT THE BURDEN OF PROOF UPON THE OWNER AND NOT WHERE IT TRULY BELONGS, CHEVY. I HOPE SOMEONE TAKES THESE ISSUES SERIOUSLY BEFORE SOMEONE GETS HURT. ONE CANNOT DISMISS LOSS OF ENGINE POWER AT HIGH SPEEDS DUE TO THEIR NEGLIGENCE. ACCORDING TO CHEVY, IN ADDITION TO THE CHAIN PROBLEM, THE PISTONS, VALVES, VALVE STEMS, CYLINDER, OIL PUMP, CAM SHAFT OR ROD BEARINGS MIGHT NEED REPLACEMENT DUE TO OIL LOSS. IN MY OPINION, THIS VEHICLE NEEDS TO BE RECALLED FOR THE ISSUES CITED ABOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566264February 27, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10566347February 27, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A LOUD SOUND AND HESITATE WHEN FIRST STARTED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING 45 MPH, THE DEFOGGER MALFUNCTIONED, CAUSING THE WINDSHIELD TO FREEZE AND BLOCK HIS VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS 70, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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