Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10575865March 31, 2014
SERVICE BRAKES
I WAS DRIVING NORTH BEHIND A PICKUP TRUCK ,HE WAS STOPPED AT A TRAFFIC LIGHT. I APPLIED MY BRAKES AND IT APPEARED AS IF IT MADE ME GO FASTER INSTEAD OF STOPPING.. I COULD NOT STOP AND I RAN INTO THE REAR OF THE PICKUP TRUCK. MY EQUINOX WAS TOTALED. MY SEAT BELT ACTIVATED AND HELD ME IN PLACE AND THE AIR BAG ACTIVATED. MY ONSTAR CAME TO MY ASSISTANCE AND ADVISED ME TO STAY IN PLACE TILL HELP ARRIVED AND TURN ON THE IGNITION AND PUT ON THE EMERGENCY LIGHT SWITCH .I DIDN'T REMEMBER EVER TURNING THE IGNITION SWITCH OFF .COULD THIS VEHICLE BE ANOTHER ONE IN THE VEHICLES IN THE CLASS THAT HAS HAD BEEN IDENTIFIED WITH THE IGNITION SWITCH PROBLEM THAT CAUSES ACCIDENTS ? I SUFFERED A CONTUSION OF THE UPPER CHEST AREA. THE OTHER DRIVER WENT TO HIS DOCTOR FOR CHECK UP . *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10575998March 31, 2014
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, VISIBILITY:REARVIEW MIRRORS/DEVICES
ON SEVERAL OCCASIONS THE FORWARD COLLISION AVOIDANCE SYSTEM HAS ENGAGED FOR NO EXPLICABLE REASON. WHEN THIS OCCURS THE BRAKES ARE AUTOMATICALLY APPLIED, NOT JAMMED ON, BUT IT DOES SLOW THE VEHICLE DOWN AND THE RED LIGHT STARTS FLASHING AND THE WARNING SENSOR GOES OFF, ETC IT CAN BE RATHER UNNERVING. THE REAR VIEW MIRRORS WHICH FACE DOWNWARD WHEN BACKING TO BE USED IN CONJUNCTION WITH THE REAR VIEW CAMERA DON'T ALWAYS RETURN TO PREVIOUS PRESET POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576001March 31, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY AS THE ENTIRE INSTRUMENT PANEL ILLUMINATED FOLLOWED BY THE VEHICLE STALLING. THE FAILURE WAS RECURRING HOWEVER, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 05/27/14*LJ UPDATED 7/29/17 *CN UPDATED 08/22/2017 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575650March 30, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HEATER STOPPED WORKING ON VEHICLE MAKING IT IMPOSSIBLE TO DEFROST MY FRONT WINDOW. THIS CREATES A DRIVING HAZARD DUE TO FOGGY WINDOW. THIS CAN HAPPEN IN COLD OR HUMID WEATHER SO IT IS AN ISSUE THAT NEEDS TO BE ADDRESSED BY GM, ESPECIALLY SINCE THEY ARE AWARE OF THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575663March 30, 2014
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER SIDE AIR BAG DOESN'T WORK AND MAY BE BECAUSE OF THE IGNITION SWITCH WHICH SEEMS TO BE A PROBLEM WITH A LOT OF GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575693March 30, 2014
STEERING
POWER STEERING FAILURE. STEERING LOCKED UP. VEHICLE COULD BE STEERED ONLY WITH EXTREME MANUAL EFFORT. IT OCCURRED REGARDLESS OF THE SPEED OF THE VEHICLE, FROM 0 TO 35 DURING THIS INCIDENT. WHEN WHEEL WAS TURNED IT WOULD NOT RETURN TO PREVIOUS POSITION. FOR EXAMPLE WHEN TURNING A CORNER, THE VEHICLE WOULD NOT STRAIGHTEN OUT WHEN THE TURN WAS COMPLETED UNLESS THE WHEEL WAS MANUALLY PULLED BACK, AGAIN WITH EXTREME EFFORT. LOCAL DEALERSHIP SERVICE DEPARTMENT WAS CONTACTED BUT HAD NO KNOWLEDGE OF ANY SUCH PROBLEM. DAYS LATER THE POWER STEERING RETURNED TO NORMAL BY ITSELF! THEN THE FAILURE HAPPENED AGAIN WITHOUT WARNING. THIS IS A VERY DANGEROUS SITUATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575521March 29, 2014
AIR BAGS, EXTERIOR LIGHTING
PASSENGER AIR BAGS DID NOT WORK, DOESN'T EVEN ACKNOWLEDGE A PASSENGER. LIGHT IS ALWAYS ON TO SERVICE AIRBAGS. ALSO MY STABIL CONTROL LIGHTS COME ON THEN GO OFF. A COUPLE MONTHS OR EVEN LONGER, THEY COME ON AGAIN. I HAVE HAD THEM CHECKED OUT. THE PASSENGER AIR BAGS SENSOR WAS REPLACE AT A COST OF $900.00 ANDSTABIL CONTROL LIGHTS REPAIR WAS $350 AND CONTINUE TO HAVE PROBLEMS . ALSO BOTH MY HEADLIGHTS ARE FULL OF MOISTURE AND I CONTINUE TO HAVE TO REPLACE THE BULBS, AFTER REPLACING ONE BULB THAT NIGHT WAS PULLED OVER BY THE POLICE , BULB BURNED OUT AGAIN.I TALKED TO THE DEALER NO RECALLS ON ANY OF THE PROBLEMS AND I KNOW A LOT OF PEOPLE WITH GMC PRODUCTS HAVING THE SAME PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575551March 29, 2014
ELECTRICAL SYSTEM, ENGINE
ON TRIP STOPPED FOR GAS,PULLED KEY OUT ONLY WENT 1/2 WAY. WAS STUCK WOULD NOT GO IN OR OUT. COULD NOT TURN KEY TO START THE VEHICLE.WAS WAITING FOR SERVICE, HEARD THE DOOR LOCKS CYCLE ON THEIR OWN, PANIC BUTTON ON. THEN KEY WOULD TURN AND VEHICLE WOULD START. REPLACED THE IGNITION SWITCH AS PER THE DEALER. COST $587. THIS HAPPENED TWICE BOTH TIMES WHILE TRYING TO FUEL UP THE VEHICLE. SINCE THE SWITCH WAS REPLACED WE HAVE ENCOUNTERED THIS TWICE AGAIN AND DO NOTICE EXCESSIVE WEAR ON THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575291March 28, 2014
VISIBILITY/WIPER
THE HEATER VENT DOOR HAS BECOME INOPERABLE RESULTING IN NO HEAT ENTERING THE CABIN. I UNDERSTAND THIS IS HAPPENING TO MANY OTHER PEOPLE BUT YET NO RECALLS HAVE BEEN ISSUED BY GM (ONLY SERVICE BULLETINS). THIS IS A FLAWED DESIGN AND IS A HAZARDOUS SAFETY ISSUE DURING AN ICE/SNOW EVENT. THE VEHICLE ALSO BEGAN OVERHEATING FOR NO APPARENT REASON (EVEN AFTER REPLACING THE WATER PUMP, THERMOSTAT & FLUSHING THE SYSTEM). THESE SYMPTOMS ALL BEGAN SHORTLY AFTER THE HEATING PROBLEM MATURED. RELATED OR NOT, THERE ARE MANY OTHER PEOPLE OUT THERE THAT ARE EXPERIENCING SIMILAR PROBLEMS WITH SIMILAR (MAJOR) EXPENSE IN TRYING TO RESOLVE THE ISSUE(S). THERE IS SOMETHING FLAWED IN THE DESIGN OF THIS COOLANT/HEATING SYSTEM AND GM SHOULD BE HELD ACCOUNTABLE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575361March 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AFTER THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575389March 28, 2014
STEERING
I WORK APPROXIMATELY 36 MILES FROM AND WHILE TRAVELING HOME FROM WORK ON THE EXPRESSWAY I NOTICE MY POWER STEERING MONITOR APPEARED ON MY DASHBOARD AND MY AIR BRAKE WARNING SIGNALS CAME ON AND ALSO MY TRACTION CONTROL SIGNAL WAS ON AND MY STEERING BECAME VERY STIFF AND TIGHT VERY HARD TO CONTROL. I CONTACT GM CUSTOMER RELATIONS AND EXPLAIN TO THEM THAT I HAVE RESEARCH OTHER VEHICLES THAT WERE MANUFACTURED BY THEM WITH THIS SAME PROBLEM THAT IS NOW ON THEIR RECALL LIST. THEY WERE NO HELP AT ALL.THEY WERE LOOKING FOR WAYS TO PUT THE RESPONSIBILITY IN MY HANDS TO RESOLVE THE PROBLEM THEN TO SATISFY ME AS A CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575140March 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT COULD NOT GET THE KEY OUT OF THE IGNITION AND THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION KEY ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE GEAR SHIFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575214March 27, 2014
ELECTRICAL SYSTEM
I HAVE OWNED THIS AUTO, WHICH I PURCHASED FROM A CHEV. DEALER IN ATMORE, AL DEC 2011; FIRST SIGN OF TROUBLE WAS NOTICE TO REPLACE ELECTRONIC BOARD, AND BATTERY WHICH WAS RUN DOWN & ALLEGED DUE TO FAIL., REPLACED UNDER BANK SERVICE WARRANTY, PLUS $110. FROM THAT POINT ONTHE CAR WOULD START UNATTENDED, AND PARKED, LOCKED WITH ALARM ON. ATTEMPTS TO CORRECT MEANT FIGHTING TO GET LOCK TO STAY OPEN WITH KEY, AND INSERTING SAME INTO IGNITION. CAR HAS ALSO STOPPED FOR NO REASON AT ALL,.COMPLAINT TO GN/CHEVY TWO WEEKS AGO, COMPLAINING OF BROKEN KEY AS BUTTONS HAD DROPPED OFF AND SECOND SET DID NOT WORK AT ALL. MILTON CHEVROLET AT MILTON, FL ALLEGED CORRECTED PROBLEM BY MAKING SECOND (NON-WORKING) KEY WORK. A WEEK LATER CAR PARKED, LOCKED AND ALARM SET, STARTED IN MID AFTERNOON, NO ONE NEAR AUTO OR KEYS AND ALARM RAN OFF. WE HAD TO GET KEY, ENTER AUTO AND TURN OFF IGNITION. THE DEALER WANTS THE COST OF TWO NEW KEYS TO "FIX" THE PROBLEM. I THINK THAT THE PROBLEM IS A FAULTY IGNITION SYSTEM ENTIRELY. IF CAR STOPPED RUNNING ON INTERSTATE FOR NO REASON, BRAKES, ALARM, AIR BAGS WOULD BE INOPERATIVE. THIS HAS BEEN REPORTED TO GM/CHEVROLET ABOUT 6 TIMES, A LATE AS YESTERDAY WHEN THEY DEMAND COST OF KEYS TO REPAIR PROBLEM.AT TIMES WE HAVE GONE INTO STORES AND HEARD THE ALARM GO OFF WITH NO ONE AROUND. THIS IS NOT THE INTENT OF CHEVROLET TO MEET RECALL. PLEASE ADVISE AS TO HOW THIS CAN BE RESOLVED. I HAVE NO DOUBT THAT THE KEY SYSTEM AND THE KEY AND IGNITION AND ENGINE ARE ALLINKED AND ARE FAULTY WITH PROBLEMS YET TOBE REVEALED. CURRENT MILEAGE, 60,700 TOTAL MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575202March 27, 2014
ENGINE
2006 EQUINOX OVERHEATED CAUSING CAR TO QUIT ON INTERSTATE, HAD TO BE TOWED, RENT A CAR, RENT A MOTEL ROOM, HAD MY CAR TOWED TO CHEVROLET SERVICE TALLAHASSEE, WAS TOLD THAT HAD HEAD GASKET PROBLEM EXT COST 2400.00 IF NO OTHER PROBLEMS SO I HAD CAR TOWED HOME, HAD TO PAY FOR TRAILER AND GAS, TOOK TO LOCAL MECHANIC HE VERIFIED WHAT CHEVROLET DEALER HAD SAID EST COST AT THIS POINT $2000.00 MAY BE MORE IF OTHER DAMAGES FOUND, RESEARCHED ONLINE FOUND THERE ARE MULTIPLE COMPLAINTS REGARDING THIS PROBLEM FOR THIS YEAR EQUINOX CALLED GMC WAS TOLD HAD I TOOK IT TO CHEV. DEALERSHIP THEY MIGHT COULD HAVE HELPED ME GET DISCOUNT BUT COULD NOT HELP ME BECAUSE I TOOK IT TOOK LOCAL MECHANIC. THIS CAR IS A BIG DANGER ME AND MY GRANDKIDS COULD HAVE BEEN KILLED WE BARELY MADE IT OFF THE INTERSTATE. GMC NEEDS TO STEP UP TO THE PLATE AND TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575009March 26, 2014
AIR BAGS
I WAS MAKING A RIGHT HAND TURN (GOING MAYBE 5 MPH) WHEN REAR ENDED BY A 1998 CHEVY LUMINA. HER HOOD AND FRONT WAS ALL DAMAGED AND NONE OF MY AIR BAGS DEPLOYED (OPENED)!! . I HIT MY HEAD ON STEERING WHEEL AND EAR STARTED BLEEDING. ( IN A DAZE). MANY BRUISES AND HURT BACK AND NECK. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10574715March 25, 2014
AIR BAGS
OUR SERVICE AIRBAGS LIGHT CAME ON. WE WERE TOLD BY OUR LOCAL CHEVROLET DEALER THAT THIS COULD DISABLE AIRBAGS. UNFORTUNATELY THERE WAS A 2 WEEK BACKORDER FOR NEW SWITCH. WE COULD NOT USE THE VEHICLE FOR 2 WEEKS, RENTED ANOTHER VEHICLE AND THEN SPENT $750 TO REPAIR THE SWITCH. OF NOTE, THIS IS THE SAME PART THAT HAS BEEN RECALLED WITH THE NEAR IDENTICAL SISTER VEHICLE, THE CHEVROLET TRAVERSE. I SUSPECT THE SAME PROBLEM AND GM MAY NEED TO CONSIDER RECALLS FOR THE EQUINOX AS WELL. THEY ARE NEAR IDENTICAL VEHICLES, DASHES, CONTROLS, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574329March 24, 2014
AIR BAGS, ELECTRICAL SYSTEM
SERVICE AIR BAG WARNING LIGHT ON 2010 CHEVROLET EQUINOX. SO, WHY ISN'T THIS VEHICLE INCLUDED IN THE RECENT RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574279March 23, 2014
ENGINE
SINCE THE PURCHASE OF MY CHEVY EQUINOX I HAVE HAD ENGINE TROUBLE RELATED TO THE OIL SYSTEM. FOR A PERIOD OF TIME I WAS INITIALLY GIVEN THE RUN AROUND IN REGARDS TO A SOLUTION. THE ENGINE NOISE MADE IT CLEAR TO ME THAT MY CAR NEEDED SOME TYPE OF REPAIR. MY PERSISTENCE ENABLED ME TO FINALLY HAVE THE PROBLEM SOLVED. I CANNOT BE MORE SPECIFIC ABOUT THAT EVENT, BUT KEEPING THAT INCIDENT IN MIND LEADS TO THE NEXT. I LATER BEGAN TO HAVE PROBLEMS WITH OIL CONSUMPTION (SEVERAL MONTHS DOWN THE ROAD). DURING PERIODS IN BETWEEN OIL CHANGES I BEGAN TO PUT MORE AND MORE OIL IN MY CAR. THIS DIDN'T MAKE SINCE MY TRAVEL WAS LOCAL AND NOT MUCH. ( I HAVE BEEN OUT OF WORK SINCE LAST JUNE 2013). THAT TIME I DECIDED OR I WILL SAY INSISTED THE DEALER LOOK FURTHER INTO THE PROBLEM WHEN IT WAS THREE WEEKS AFTER AN OIL CHANGE AND IT WAS DOWN ALMOST FIVE QUARTS OF OIL. I GOT A LECHER ABOUT THE DAMAGE IT WOULD HAVE CAUSED. TO THE POINT OF THE PROBLEM WITH ALL THIS. I READ OTHER LETTERS OF COMPLAINTS ON THE WEBSITE IN REGARD TO OTHER ENGINE OR OIL RELATED ISSUES ON THE CHEVY EQUINOX. IT SEEMS MORE THAN APPARENT THAT THIS SHOULD BE LOOKED INTO PRIOR TO ACCIDENT, INJURY OR DEATH. EACH PROBLEM OR COMPLAINT ALSO HAD A NUMBER OF HOW MANY OF EACH WERE RECORDED. I WOULD HOPE THAT IT WOULDN'T TAKE FOR ME TO INJURE MYSELF OR BE JUST ANOTHER TRAGIC DEATH RELATED TO THE BIG CAR INDUSTRIES. TROUBLE SHOOTERS GET PAID BIG MONEY TO PREVENT SUCH TRAVESTIES. I WOULD THEN EXPECT THAT THESE GLITCHES WOULD BE WORKED OUT TO THE BENEFIT OF THE SMALL PEOPLE PAYING BIG MONEY FOR VEHICLES THAT HELP THEM MAKE IT ON THE JOURNEY TO A BIGGER A BETTER WAY OF LIFE. I HOPE SOMEONE SITTING IN HIS OR HER CORPORATE OFFICE DOES MORE THAN JUST BRUSH THIS ASIDE AND POST IT WITH THE OTHER LETTER OF COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574022March 21, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS NEVER GOTTEN ANYWHERE NEAR THE ADVERTISED EPA ESTIMATED GAS MILEAGE. I HAVE OVER 20000 MILES ON IT NOW AND HAVE ONLY AVERAGED AROUND 23 MPG ON THE HIGHWAY IN ECO MODE. THIS REALLY SHOULD BE CONSIDERED FALSE ADVERTISING. I BOUGHT THE VEHICLE MAINLY BECAUSE OF THE ESTIMATED 30 MPG. REALLY DISAPPOINTED IN GM AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574109March 21, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ONE DAY I NOTICED THE BRAKES WERE HARDER THAN NORMAL TO PUSH TO STOP THE CAR AND THEN MY ABS/TRACTION CONTROL LIGHTS WOULD COME ON, WHEN THEY DID THE CAR WOULD BRAKE FINE. THIS NOW HAPPENS ON A DAILY BASIS. SOMETIMES THE LIGHTS COME ON AS SOON AS I START THE CAR AND SOMETIMES IT TAKES A FEW MINUTES OF DRIVING FOR THE LIGHTS TO COME ON, UNTIL THEY DO, BRAKING IS SCARY. BOTH FRONT HUBS, BOTH FRONT SENSORS, ROTORS AND PADS HAVE BEEN REPLACED AND STILL ABS/TRACTION CONTROL LIGHT COMING ON. ALSO HAD ALL FOUR TIRES AIR PRESSURE CHECKED. ALL OF THIS WORK HAS BEEN PERFORMED BY A LICENSED MECHANIC AND HE IS NOW STUMPED. I HAVE BEEN READING OTHER COMPLAINTS ON DIFFERENT SITES WITH THE SAME PROBLEM AND NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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