Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10640320September 30, 2014ELECTRICAL SYSTEM:IGNITION
THE IGNITION GETS STUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639490September 27, 2014SEAT BELTS, SERVICE BRAKES, AIR BAGS
WHILE DRIVING THIS BEING WITH A MALFUNCTIONING TCMP I WAS COMING UP ON A LIGHT AT ABOUT 45 MPH AND THE BRAKES FAILED AND UPON IMPACT THE SEAT BELT DID NOT LOCK BUT ACTUALLY LET ME MOVE RIGHT INTO THE STEERING WHEEL THUS CAUSING SERIOUS DAMAGE TO MY STERNUM AND ALSO BREAKING 2 RIBS AND MY HEAD CRACKED MY WINDSHIELD AND THE VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY WHO OF COURSE DID NOT PAY ANYTHING NEAR WHAT I DID GO FIGURE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10639557September 27, 2014AIR BAGS
THE SERVICE AIRBAG LIGHT CAME ON SO I TOOK THE VEHICLE TO THE CLOSEST CHEVY DEALERSHIP AND THEY REPLACED THE AIRBAG CONNECTORS UNDER BOTH FRONT SEATS. THIS WAS A NEW VEHICLE AT THE TIME SO THE CONNECTORS SHOULD HAVE BEEN NEW. AFTER 2 AND A HALF YEARS LATER THE SERVICE AIRBAG LIGHT COMES ON AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND THEY APPLIED A DIELECTRIC GEL TO THE CONNECTIONS. AS I WAITED FOR MY VEHICLE, I WENT ONLINE AND NOTICED THIS HAS BEEN A SAFETY ISSUE FOR THIS VEHICLE AND SHOULD HAVE BEEN ADDRESSED WITH THIS CAR COMPANY AS A RECALL. I WAS THINKING ABOUT PURCHASING A CHEVY IMPALA BUT I MIGHT HAVE TO RETHINK THIS DECISION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639221September 26, 2014ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO STATED THAT THE KEY WOULD NOT RELEASE FROM THE IGNITION. THE CONTACT WOULD HAVE TO TURN THE KEY SEVERAL TIMES BEFORE IT WOULD RELEASE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE IGNITION AND REPLACED THE KEYS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639283September 26, 2014ENGINE
PURCHASED SUV IN FEB. LOVE IT AND GREAT SUV. HAD OIL CHANGED IT NEVER ALERTS WHEN OIL IS LOW, BUT MUST KEEP CHECK CAUSE COMPUTER AND ACTUAL AMOUNT DO NOT CORRESPOND. EIGHTY PERCENT OF THE TIME THE SEAT ADJUSTMENT WORKS. ONE DAY TOOK PERSON HOME ONLY LEFT FRONT TIRE HIT CURB AS TURNING AROUND. TRAFFIC WAS COMING IT HAD COMPLETELY CUT OFF, WAITED A MINUTE RESTARTED. JUST KNEW I WOULD GET HIT. AS MORE MILES, IT LOSES MORE POWER, GETTING ON INTERSTATE I HAVE TO MEASURE TRAFFIC TO ENSURE I CAN GET ON IN ORDER NOT TO GET HIT. LOVE THE VEHICLE, BUT AFRAID IF KEEP MORE MILES LESS POWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639336September 26, 2014ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN TURNING THE VEHICLE OFF, THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638850September 25, 2014ELECTRICAL SYSTEM
THE IGNITION SWITCH KEY IS VERY DIFFICULT TO REMOVE AND SOMETIMES IT TAKES UP TO 10 MIN. TO REMOVE THE KEY AFTER TURNING THE IGNITION SWITCH ASSEMBLY BACK AND FORTH. A DEATH OR SERIOUS INJURY COULD OCCUR DUE TO THE EXTREME DIFFICULTY IN REMOVING THE KEY FROM THE IGNITION SWITCH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638852September 25, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. AFTER PARKING AND ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION SWITCH, A CLICKING SOUND EMITTED FROM THE VEHICLE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639016September 25, 2014ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
I HAVE MULTIPLE ISSUES CURRENTLY AND THEY ALL SEEM TO BE LISTED ON OTHER COMPLAINTS. 1. THE DRIVER SIDE WINDOW HAS COMPLETELY STOPPED WORKING. IT SEEMS TO HAVE BECOME DISCONNECTED TO THE MOTOR AS I CAN HEAR THE MOTOR GOING UP AND DOWN WITHIN THE DOOR. 2. STABILITRAK WARNING AND ENGINE LIGHT ARE CONSTANTLY TURNING ON AND OFF. THIS HAS HAPPENED ON AND OFF OVER THE PAST YEAR OR SO BUT THE DEALERSHIP COULD NOT GET A READING FROM THE COMPUTER. NOW IT HAS BEEN ON FOR THE PAST 2 WEEKS CONSTANTLY 3. THE TEMPERATURE GAUGE IN THE INSTRUMENT PANEL DOES NOT WORK. TOOK IT INTO THE DEALER AND THEY REPLACED THE THERMOSTAT A FEW DAYS LATER THE GAUGE WENT HAYWIRE AGAIN. IT GETS WORSE WHEN I FILL UP WITH GAS AND TENDS TO MIRROR THE GAS GAUGE READING MOST OF THE TIME. 4. THE KEY WILL NOT COME OUT OF THE IGNITION WHEN TURNING OFF THE CAR. THIS IS EXTREMELY FRUSTRATING. I PUT THE CAR IN PARK, TURN THE KEY OFF, THE ENGINE TURNS OFF BUT THE KEY WILL NOT COME OUT OF THE IGNITION. HAVE TO TURN CAR BACK ON, PUT IT IN AND OUT OF PARK, TURN THE WHEEL, BACK UP, DRIVE FORWARD OR JUST SIT AND WAIT A FEW MINUTES AND IT COMES OUT. 5. OCCASIONALLY THE ELECTRONICS GO CRAZY - THE TURN SIGNALS WON'T WORK AND THE RADIO SHUTS DOWN. IT MAKES A SOUND WHEN IT DOES THIS AS WELL, LIKE A CLICKING NOISE BUT IT ONLY LASTS FOR A FEW SECONDS AND I CAN'T FIGURE OUT WHAT CAUSES IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639074September 25, 2014ENGINE
WHILE DRIVING AT ANY SPEEDS THIS VEHICAL BOGGS WAY WAY DOWN TO APPROXIMATELY 250 RPMS AND THEN JUMPS BACK UP. NOT SAFE FOR DRIVERS THAT ARE DRIVING BEHIND ME WHEN IT BOGGS DOWN. I HAVE CONTACTED GM AND HAVE GOTTEN THE RUN AROUND NOW FOR 2 YEARS AND HAVE REPLACED A LOT OF PARTS TO TRY TO FIX THE PROBLEM ALL BECAUSE GM SAID THEY CAN'T DO A RECALL BECAUSE IT WAS A MODEL MADE DURING THE GOVERNMENT BAIL OUT PROGRAM. WHY IS THIS. THE INTERNET IS FULL OF PEOPLE ASKING ABOUT THE SAME EXACT PROBLEMS I'M HAVING AND LIKE ALL THE OTHER PROBLEMS GM IS HAVING THEY ARE STRIVING TO COVER THIS ON UP AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639077September 25, 2014EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO OPERATE INTERMITTENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638679September 24, 2014ELECTRICAL SYSTEM
AFTER STOPPING AT A GAS STATION, GOT IN MY CAR AND AUTOMATICALLY LOCKED THE DOORS BEFORE STARTING THE ENGINE. NOTHING HAPPENED WHEN I TURNED THE KEY. NO SOUND OTHER THAN A WHIRRING UNDER THE HOOD OF THE CAR. I TRIED MULTIPLE TIMES WITH NO SUCCESS. IT WAS GETTING VERY HOT IN THE CAR SO I TRIED TO OPEN THE DOOR, AND COULD NOT. I TRIED THE MANUAL "OPEN" BUTTON MANY TIMES AND IT WOULD NOT WORK. OF COURSE, THE WINDOWS ARE ELECTRIC SO THEY WOULD NOT GO DOWN (THERE IS NO LEVER TO ROLL THEM DOWN). AFTER APPROXIMATELY 15 MINUTES, IT GOT SO HOT IN THE CAR I TELEPHONED 911. AS THE OFFICER DROVE UP, ONE OF THE TIMES I TRIED TO TURN OVER THE IGNITION PRODUCED A VERY SHORT SUCCESS IN TURNING ON THE ELECTRIC JUST LONG ENOUGH FOR THE RADIO TO COME ON AND THE DOORS TO UNLOCK. WE STILL DO NOT KNOW WHAT THE PROBLEM IS, BUT EXPECT IT IS RELATED TO AN ELECTRICAL PART(S). I HAVE BEEN ON THE PHONE WITH CHEVROLET FOR ALMOST AN HOUR NOW. "[XXX]" STILL HAS ME ON HOLD (OVER 20 MINUTES NOW) FOR A SUPERVISOR (WHICH I REQUESTED - TWICE) BECAUSE HE INFORMED ME THEY KNOW OF NO WAY TO OPEN THE DOOR MANUALLY WHEN THE ELECTRIC IS INVOLVED. IN FACT, HE SAID THEIR "SENIOR" REPAIRMAN SAID HE HAD NEVER HEARD A THING LIKE THAT HAPPENING TO ANYONE BEFORE. "[XXX]" KEPT TELLING ME TO ASK THE DEALERSHIP OR THE NAPA SERVICE CENTER WHERE MY CAR IS NOW OF A WAY TO ESCAPE THE CAR. I KEPT TELLING HIM I HAD ALREADY TALKED WITH THE DEALERSHIP AND THEIR REPAIRMAN TOLD ME IT COULD HAPPEN THE WAY IT DID TO ME, IT IS DANGEROUS, AND HE KNEW OF NO WAY TO OPEN THE DOOR WITH IT BEING ALREADY LOCKED WHEN THE ELECTRIC NO LONGER WORKS. I WAS EXTREMELY LUCKY, IF IT IS THE ELECTRIC, THE CAR DID NOT CATCH ON FIRE. I WANT CHEVROLET TO MAKE SURE THERE IS AN ESCAPE OUT OF THE CAR WHEN THERE IS AN ELECTRICAL FAILURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10637442September 19, 2014AIR BAGS, SEAT BELTS
THIS VEHICLE WAS INVOLVED IN A ROLLOVER ACCIDENT AND THE AIR BAGS DIDN'T COME OUT AND THE SEAT BELT ON DRIVER SIDE HAD NO GIVE. THIS ACCIDENT RESULTED IN A DEATH AND TWO SERIOUS EMERGENCIES TO THE FRONT PASSENGER AND THE REAR PASSENGER LOCATED BEHIND THE PASSENGER...UPDATED 09-25-14 *BF *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 1
- #10637682September 19, 2014AIR BAGS
MY AIRBAG ON PASSENGER SIDE SAYS OFF EVEN WHEN AN ADULT IS SITTING THERE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10637403September 18, 2014UNKNOWN OR OTHER
FEBRUARY OF 2014 I SPENT 1011.48 TO REPLACE A GASKET BETWEEN THE ENGINE BLOCK AND THE RADIATOR, WHICH I WAS TOLD WAS MADE OF PLASTIC. THIS WAS SUPPOSE TO SOLVE THE OVERHEATING OF MY ENGINE, HOWEVER THE PROBLEM DID NOT STOP AND I AM BEING TOLD THAT THE HEATER CORE NOW NEEDS TO BE REPLACED WHICH WILL COST ME ANOTHER $800-$900. IN ALL THE COMPLAINTS WRITTEN BY OTHER OWNERS THIS SEEMS TO BE A COMMON ISSUE WITH THE EQUINOX. I HAVE NO HEAT IN THE VEHICLE, THE FRONT DEFROST ONLY FOGS THE WINDSHIELD AND IT CONSISTENTLY OVERHEATS WHICH IN TURN ACTIVATES THE FAN WHICH I SUSPECT WILL STOP WORK SOON DUE TO OVERWORKING. THIS IS MY ONLY MEANS OF TRANSPORTATION FOR ME AND MY CHILDREN AND IS A DANGER IN THE WINTER MONTHS. I HONESTLY LOVE THIS TRUCK, BUT IF THIS A COMMON PROBLEM OR RECALL ISSUE IT NEED TO BE REMEDIED NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633847September 17, 2014FUEL/PROPULSION SYSTEM
NOTICE ODOR OF GAS COMING FROM RIGHT REAR OF CAR AND SEEN A PUDDLE OF GAS IN LANE . MECHANIC STATE EITHER FUEL PUMP OR GASKET FAILURE CALLED GM THEY STATE THERE'S IS A EXTENDED COVERAGES IF DEALER STATE THE IT'S A FAILURE OF THE SUPPLY RETURN PORT HAVE TO PAY OUT OF MY POCKET BECAUSE THEY USED DEFECTIVE PARTS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633681September 16, 2014SEATS
THE EQUINOX WAS AT A DEAD STOP WAITING FOR AN ONCOMING CAR TO PASS SO A LEFT TURN COULD BE MADE. A DISTRACTED DRIVER REAR ENDED OUR VEHICLE AT ABOUT 55 MPH CAUSING OUR VEHICLE TO SPIN 180 DEGREES INTO THE OPPOSING LANE OF TRAFFIC. AS A RESULT OF THE IMPACT BOTH FRONT RECLINING SEATS BROKE INTO A PERMANENT RECLINE POSITION; THE FRONT PASSENGER SUSTAINED A BACK INJURY AND THE CHILD IN A CHILD RESTRAINT SEAT IN THE BACK SEAT BEHIND THE PASSENGER SEAT WAS STRUCK ON THE KNEE AND FOREHEAD BY THE FRONT PASSENGER SEAT. THE DRIVER SUSTAINED AN INJURY TO THE RIGHT LEG. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10633757September 16, 2014ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I AM LOSING A LOT OF OIL WITHIN THE 3000 MILES BEFORE I CHANGE IT. MY CAR IS LOSING POWER IT STALLS IT RUNS VERY LOUDLY AND IT KNOCKS A LITTLE. I PUT AT LEAST 12 QUARTS OF OIL EVERY 3000 MILES AND IT'S NOT LEAKING BECAUSE I CHECKED THE TOP AND THE BOTTOM OF THE MOTOR AND THERE IS NO SIGN OF OIL ANYWHERE NOT EVEN OUT OF MY TAIL PIPE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633771September 16, 2014ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE HESITATED AND SHOOK. THE VEHICLE WAS RESTARTED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DIAGNOSIS WAS THAT THE INTAKE CAM SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,724.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633273September 15, 2014SUSPENSION, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
PLEASE NOTE IN ORDER TO TRY TO AVID AN ACCIDENT IN WHICH NARDONE ELECTRIC TRUCK,BROADSIDED MY DRIVER SIDE ON A COMPLETE SCREPEDOWN ON MY VEHICLE, AND AFTERWARD AFTER I LEFT THE EXPRESSWAY 93 N IN BOSTON ,15 MINUTES LATER AFTER I STOPPED AT A CONVENIENCE STORE,MY VEHICLE WOULD NOT TURN LEFT OR RIGHT ONLY STRAIGHT... *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0