Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10692016March 4, 2015
FUEL/PROPULSION SYSTEM, ENGINE
THERE IS A CURRENT RECALL IN PLACE FOR THE TIMING CHAIN AND FUEL PUMP IN THIS VEHICLE. BOTH ITEMS WERE REPLACED AT 30,00 MILE AND NOW 107,000 MILES LATER THE SAME PROBLEM IS OCCURRING AND BOTH OF THESE ITEMS NEED TO BE REPLACED AGAIN AND INSTEAD OF GM RECOGNIZING THE RECALL THEY SAY THAT THEY CAN ONLY PROVIDE $300.00 TOWARDS THE REPAIR COST OF THE VEHICLE. GM SAYS WE HAVE EXCEED THE MILEAGE FOR THE REPAIRS TO BE DONE AT NO COST AND WANT TO CHARGE US $2200.00 FOR THE REPAIR OF THE VEHICLE. THE RECALL NUMBER FOR THIS IS (12313). THE POC AT JACK EVANS DEALERSHIP IN FRONT ROYAL VA IS [XXX]. THE ONLY ASSISTANCE THE DEALERSHIP WORKED OUT WITH GM TOWARDS THE REPAIR OF THE VEHICLE WAS $300.00. GM NEEDS TO RECOGNIZE THAT NOT EVERY SINGLE VEHICLE IS GOING TO BE THE SAME AND NOT ALL VEHICLES ARE GOING TO HAVE PROBLEMS AT EXACTLY THE SAME MILEAGE, IF THERE WAS A PROBLEM WITH THE PARTS IN THE VEHICLE AND YOU REPLACED THOSE PARTS WHEN THE VEHICLE ONLY HAD 30,000 MILES ON IT AND THE PROBLEM IS OCCURRING AGAIN 107,000 MILES LATER THEN THERE IS OBVIOUSLY STILL A PROBLEM. THE RECALL WAS PUT IN PLACE FOR A REASON AND THEY NEED TO DO THE RIGHT THING AND HONOR THAT RECALL INSTEAD OF TRYING TO GIVE US REBATES AND DEALER INCENTIVES OF UP TO $3000.00 TO BE USED TOWARDS THE PURCHASE OF A BRAND NEW VEHICLE, WHICH IS WHAT THEY ARE TRYING TO DO AT THIS POINT IN TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692017March 4, 2015
VISIBILITY/WIPER
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE A/C AND THE HEATER FAILED TO OPERATE. IN ADDITION, WHEN RESTARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692068March 4, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS PULLING INTO A PARKING LOT AT A CONVENIENT STORE, COMING TO A COMPLETE STOP, THE "CHECK ENGINE" LIGHT CAME ON, AND THE INFORMATION STATION FLASHED THE WARNING "STABILITRAC / POWER REDUCED". A STRANGE SOUND AND VIBRATION WAS COMING FROM THE CAR. I TURNED IT OFF BECAUSE I THOUGHT THE TRACTION CONTROL CREATED THE PROBLEM BECAUSE IT HAD STARTED TO SNOW. ONCE I RETURNED TO THE CAR, IT DROVE OKAY FOR A FEW MINUTES AND THEN BOOM THAT STRANGE SOUND AND THE STRONG IDLING VIBRATION CAME BACK. I WAS STILL ABLE TO DRIVE THE SUV BUT WOULD NOT ACCELERATE PAST THE FIRST TRANSMISSION GEAR. SO A COUPLE DAYS LATER I WAS GOING TO TRY AND MAKE IT TO THE STORE BECAUSE ANOTHER SNOW STORM WAS COMING OUR TOWN'S WAY. AGAIN, STARTED OUT OKAY AND THEN BOOM THAT STRANGE SOUND AND THE STRONG IDLING VIBRATION CAME BACK. SO, INSTEAD OF TURNING AROUND TO GO HOME, I TOOK IT TO THE CAR DEALERSHIP WERE I BOUGHT IT FROM. AFTER RUNNING TESTS OR WHATEVER THEY DID, I DON'T KNOW BECAUSE I WASN'T BACK THERE; THEY TOLD ME IT'S THE THROTTLE BODY. THEY EVEN TOLD ME THEY JUST FINISHED PRICING ONE AND TOLD ME THE CRAZY HIGH AMOUNT TO FIX IT. I DON'T KNOW ABOUT ANYONE ELSE BUT I DON'T HAVE THIS KIND OF MONEY TO PUT INTO FIXING THIS. SO YEAH, I WAS WITHOUT A VEHICLE BUT YET WITH A VEHICLE PAYMENT. ACCORDING TO THE MASSIVE AMOUNT OF COMPLAINTS ABOUT THIS PART, IT HAS A VERY HIGH FAILURE RATE IN THIS VEHICLE. HOWEVER, CHEVY REFUSES TO COVER THIS PART AS PART OF THEIR POWER-TRAIN WARRANTY OR AT LEAST DO A RECALL ON IT. THE "POWER REDUCED" CONDITION CAUSED BY THIS PART FAILURE IS A VERY DANGEROUS THING TO HAVE HAPPEN TO YOU IF YOU ARE TURNING IN A BUSY INTERSECTION OR ON AN INTERSTATE HIGHWAY, AND IF SOMETHING IS NOT DONE, THERE WILL BE INJURIES OR FATALITIES BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692151March 4, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THEY DID NOT FULLY ILLUMINATE. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE HEAD LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE HEAD LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691759March 3, 2015
ENGINE
TL*THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE HEAD GASKETS BLEW ON THE VEHICLE. THE FAILURE OCCURRED AND THE VEHICLE OVERHEATED AND STALLED. THE CONTACT STATED THAT THE WATER PUMP HAD BEEN CHANGED PRIOR TO THE FAILURE, BUT DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE HEAD GASKETS FAILED. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691799March 3, 2015
STRUCTURE:BODY
PAINT IS FALLING OFF PAINT SHOP SAID IT IS ORANGE PEEL A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691852March 3, 2015
EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES
COLLISION ALERT SYSTEM FLASHES RED AND THE EQUINOX BRAKES GRAB ON AND OFF, SOMETIMES ONCE AND SOMETIMES SEVERAL TIMES FOR NO APPARENT REASON - DISTANCE FROM OTHER VEHICLES AHEAD IS MORE THAN ADEQUATE, SPEED IS MODERATE, NO APPROACHING CARS. IT SEEM THAT THE SYSTEM TAPS THE BRAKES AND THEN RELEASES . THIS HAS HAPPENED 5 TO 6 TIMES EVEN WHEN NO VEHICLES ARE IN FRONT AND THE DRIVING CONDITIONS ARE NORMAL - ROADS CLEAR AND DRY, SOME OVERCAST, NO CARS APPROACHING FROM THE OTHER LANE. THE DEALER IS AT A LOSS AS TO WHAT IS CAUSING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691542March 2, 2015
ELECTRICAL SYSTEM:SOFTWARE, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER AND THE PASSENGER SIDE WINDOWS FAILED TO CLOSE. THE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,980.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691563March 2, 2015
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
UPON LEAVING THE HOME DRIVEWAY, AS THE CAR BEGAN TO ACCELERATE, THE "CHECK ENGINE" LIGHT CAME ON, AND THE INFORMATION STATION FLASHED THE WARNING "STABILITRAC / POWER REDUCED". THE CAR WAS STILL DRIVE-ABLE, BUT WOULD NOT ACCELERATE PAST THE FIRST TRANSMISSION GEAR. AFTER GETTING THE VEHICLE BACK HOME, I RESTARTED IT, AND THE SAME WARNING WAS DISPLAYED IN THE INFORMATION STATION. THE VEHICLE ALSO BEGAN TO IDLE VERY ROUGHLY AND EMIT THICK BLACK SMOKE. ALL INDICATIONS FROM INTERNET SOURCES POINT TO A BAD THROTTLE BODY, WHICH WAS LATER CONFIRMED BY THE CAR DEALERSHIP. ACCORDING TO THE MASSIVE AMOUNT OF COMPLAINTS ABOUT THIS PART, IT HAS A VERY HIGH FAILURE RATE IN THIS VEHICLE. HOWEVER, CHEVY REFUSES TO COVER THIS PART AS PART OF THEIR POWER-TRAIN WARRANTY. THE "POWER REDUCED" CONDITION CAUSED BY THIS PART FAILURE IS A VERY DANGEROUS THING TO HAVE HAPPEN TO YOU IF YOU ARE TURNING IN A BUSY INTERSECTION OR ON AN INTERSTATE HIGHWAY, AND IF SOMETHING IS NOT DONE, THERE WILL BE INJURIES OR FATALITIES BECAUSE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691565March 2, 2015
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND THE VEHICLE VIBRATED AS THE REDUCE SPEED WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE DIAGNOSIS WAS UNKNOWN BY THE CONTACT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690816February 26, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING ON INTERSTATE 70 ON THE PENNSYLVANIA WEST VIRGINIA BORDER WHEN THE VEHICLE SUDDENLY LOST ENGINE POWER. I WAS IN THE PASSING LANE AND THERE WERE LARGE TRUCKS BEHIND ME AND BESIDE ME. THE CHECK ENGINE LIGHT CAM ON AND DISPLAY WAS FLASHING "ENGINE POWER LIMITED" AND "SERVICE STABILITRAK". THERE WAS NO POWER FROM THE ENGINE. I QUICKLY BEGAN TO REDUCE SPEED AND HAD TO PUT MY EMERGENCY FLASHERS ON AND COAST TO A SAFE STOP. I WAS ABLE TO START THE CAR AND IT FUNCTIONED NORMALLY UNTIL I GOT HOME (30 MILES). THE NEXT DAY IT DID THE SAME THING AND I TOOK IT TO THE CHEVY DEALERSHIP FOR REPAIRS I AM NOT COMFORTABLE THAT THIS WILL NOT HAPPEN AGAIN. DEALER SAID IT WAS A BAD THROTTLE BODY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690234February 24, 2015
AIR BAGS, SEAT BELTS
LARGE PICKUP TRUCK WITH SNOW PLOW RAN STOP SIGN AT INTERSECTION, SNOW PLOW BLADE HIT LEFT SIDE/LEFT FRONT OF CAR, AT SPEED OF ABOUT 45 MPH. IMPACT FORCED CAR OFF THE ROAD, INTO A PILE OF FROZEN ICE AND SNOW. DAMAGE WAS SEVERE ENOUGH THAT LEFT FRONT DOOR WAS ALMOST SLICED OFF THE CAR WITH SERIOUS BODY DAMAGE TO LEFT FRONT AND LEFT FRONT CORNER. ALL DOORS WERE JAMMED SHUT. NEITHER FRONT NOR SIDE AIRBAGS DEPLOYED. SEAT BELT ON DRIVER DID NOT TIGHTEN UP EITHER. DAMAGE ALSO TO SEAT FRAME AND DASHBOARD. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10690460February 24, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING IN THE SNOW AT APPROXIMATELY 40 MPH WHEN THE CAR DECELERATED TO APPROX 20 MPH, THE CHECK ENGINE LIGHT CAME ON, THE TRACTION CONTROL LIGHT CAME ON, THE SUV STARTED SHAKING AND THE REDUCED ENGINE PERFORMANCE POP UP WAS DISPLAYED. THE DEALER IS REPLACING THE THROTTLE SENSOR DUE TO A SHORT. LUCKILY I WAS NOT ON THE HIGHWAY AT THE TIME AS GOING FROM 65 TO 20 WOULD HAVE BEEN VERY DANGEROUS. THIS LIMP HOME/FALLBACK MODE SEEMS SORT OF ILL CONCEIVED ESPECIALLY ON ROADS ABOVE 30 MPH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689923February 23, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
VEHICLE WILL ACCELERATE UNEXPECTEDLY OR SPUTTER OR PAUSE BEFORE ACCELERATING. VEHICLE HAS STALLED OUT SEVERAL TIMES. RADIO PRESET STATION ZEROS OUT OR RADIO STATION RANDOMLY CHANGES. CLOCK DOES NOT WORK ON A REGULAR BASIS. KEY FOB LOCKS AND DOOR OPENER RANDOMLY STOPS WORKING UNTIL KEY FOB IS PUT INTO THE IGNITION. WARNING LIGHTS ON DASH COME ON RANDOMLY, MOSTLY ON WASHER FLUID AND TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689938February 23, 2015
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR STALLED REPEATEDLY WHEN ATTEMPTING TO PULL FORWARD INTO TRAFFIC. THE CAR COULD BE RESTARTED BUT CONTINUED TO STALL WHEN THE ACCELERATOR WAS PUSHED. THE CAR HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689932February 23, 2015
STEERING, ENGINE, VEHICLE SPEED CONTROL
AFTER 36K MILES, THE CAR STEERING WOULD STICK AND SLIP. PA DEALER COULD NOT REPLICATE AS THIS WOULD HAPPEN AT HIGHER SPEED 65MPH. BUT, UNDER EXTENDED WARRANTY, THE DEALER REPLACED THE STEERING RACK DUE TO A TECHNICAL BULLETIN REPORT ABOUT STEERING STICKING/SLIPPING. THE PROBLEM WENT AWAY AND CAME BACK AFTER 36K MORE MILES ON THE NEW STEERING RACK. CAR IS AT VA DEALER TODAY FOR DIAGNOSTIC TEST AS I MOVED. CAR ALSO HESITATES AND JERKS BACK WHEN ACCELERATING AND HAS DONE THAT SINCE A YEAR AFTER OWNED VEHICLE. LOVE THE CAR DESIGN BUT I AM AFRAID TO DRIVE IT AS I FEEL LIKE I DON'T HAVE CONTROL OVER STEERING. AT TIMES STEERING FEELS LOOSE CAR HAS SLIPPED ON ICE AND CANNOT CONTROL STEERING. I'M VERY DISAPPOINTED AND FEEL THE STEERING DESIGN IS POOR. STEERING RACK DESIGN IS A SIMPLE CONCEPT AND DON'T UNDERSTAND WHY THIS IS A POOR DESIGN. I'M SKEPTICAL ABOUT KEEPING THE CAR AS I DON'T FEEL SAFE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690048February 23, 2015
ENGINE AND ENGINE COOLING
AIR COMPRESSOR- HAS GONE OUT AND THE CAUSE FOR IT WAS WHEN I HAD A RECALL FIXED. CHEVROLET HAS STATED THEY WILL NOT FIX THE ISSUE AND NOW AS A COLLEGE STUDENT I HAVE TO PAY $1000 TO HAVE IT FIXED. I EXPECTED A RELIABLE CAR AND AFTER MORE THAN 5 TIMES IN THE SHOP I REALLY WISH I WOULD HAVE STUCK WITH MY 2001 VEHICLE WHICH WAS MORE RELIABLE THAN WHAT THIS EQUINOX WILL EVER BE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690146February 23, 2015
STEERING, ENGINE, POWER TRAIN
WHILE DRIVING ON INTERSTATE 95 GOING 70 MPH , THE STEERING LOCKED UP AND I LOST POWER WHEN ALL THE DASH LIGHTS STARTED FLASHING. THIS WAS THE DAY AFTER I BOUGHT THE CAR FROM AUTO SHOWCASE OF BELAIR MD. THE POWER STEERING GOING OUT HAPPENED ATLEAST 7 TIMES IN THE FIRST TWO WEEKS ALONE. I REQUESTED FOR THEM TO TAKE THE CAR BACK, THEY REFUSED.. 4 WEEKS INTO OWNING THIS CAR THE POWER STEERING ISSUE WAS FINALLY RESOLVED.DURING THAT TIME PERIOD I FOUND OUT THAT THE CAR SOLD TO ME WAS STOLEN, THE DEALER DID NOT TELL ME THAT AND SHOWED ME PAPER WORK THAT WAS NOT A CAR FAX REPORT. THREE MONTHS LATER IN OCTOBER OF 2013 MY CAR STARTED OVER HEATING AND CUTTING POWER OFF TO THE ENGINE WHILE DRIVING THE SPEED LIMIT ON 95. IT HAPPENED 5 TIMES. A MECHANIC LOOKED IT OVER AND SAID THE HEAD GASKETS WERE BLOWN. AFTER A MONTH IT WAS FIXED. ONE MONTH LATER IN DECEMBER, MY CAR WOULD SHUT OFF ON ME WHILE DRIVING. I AM NOT JOKING WHEN I SAY THAT HAPPENED OVER 100 TIMES. I HAVE OVER 20 VIDEOS OF THIS HAPPENING UP UNTIL JUST RECENTLY IN FEBRUARY OF 2015. SO THE ISSUE NOW,OTHER THAN MY CAR JUST RANDOMLY SHUTTING OFF WHILE DRIVING, IS MY HEAD GASKETS BLEW AGAIN. I HAVE BEEN LOOKING ON LINE AND HAVE FOUND THIS TO BE A SERIOUS PROBLEM FOR THOUSANDS OF OTHER CHEVY EQUINOX OWNERS! WHY HAS THIS PARTICULAR MODEL NOT HAVE RECALLED!? THIS MODEL IS DANGEROUS TO ANYONE THAT DRIVES IT OR JUST HAPPENS TO BE ON THE ROAD NEAR THEM. WHEN MY CAR HAS SHUT OFF ON ME OVER 100 TIMES IHAVE CUT MULTIPLE DRIVERS OFF EVERY TIME TRYING TO MAKE IT TO THE SHOULDER. THIS NEEDS TO BE RECALLED! THIS VEHICLE MODEL IS FAR FROM SAFE AND I DO BELIEVE THAT YOU KNOW THIS. YOU CAN LOOK UP ANY CHEVY EQUINOX FORUM ON THE INTERNET AND FIND THESE INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689790February 21, 2015
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
1.WHILE DRIVING IN NASHVILLE FOR WORK THE FIRST OCCURRENCE STARTED WITH CHECK ENGINE LIGHT. MOMENTS LATER CHECK TRACTION CONTROL WARNING POPPED UP AND IMMEDIATELY AFTER A REDUCED ENGINE POWER NOTIFICATION AND VEHICLE LOST POWER. WENT FROM 55 TO 30 MPH IN SECONDS. I HAVE NO CLUE HOW THIS DID NOT CAUSE A WRECK IN THE HEAVY TRAFFIC. I TOOK THE VEHICLE TO THE DEALERSHIP I PURCHASED IT FROM ([XXX] IN CLARKSVILLE, TN) AND THEY TOLD ME IT WAS A LOOSE TIMING CHAIN AND THAT THEY FIXED IT. 2.4,000 MILES LATER WHILE WORKING ALL THE SAME MESSAGES POPPED UP AND THE CAR COMPLETELY STALLED AND WOULD NOT RESTART ON A BUSY BYPASS. VEHICLE WOULD NOT RESTART AND I PAID TO HAVE IT TOWED. THIS TIME THE DEALERSHIP SAID THEY HAD TO REPLACE THE ENTIRE TIMING CHAIN ASSEMBLY AND A HOUSING DUE TO IT BEING DESTROYED. IT WAS COVERED BY WARRANTY AGAIN AND THEY SERVICED IT FOR FREE. 3.VEHICLE RAN GREAT FOR 3600 MILES AND AGAIN THE SAME MESSAGE SEQUENCE OCCURRED. THE CAR FORTUNATELY CONTINUED TO RUN AND I DROVE IT STRAIGHT TO THE DEALERSHIP. I INSISTED IT WAS A SAFETY HAZARD AND THAT I WANTED TO TRADE IT IN IMMEDIATELY. 2 HOURS LATER THEY OFFERED ME $7,000 UNDER BLUE BOOK BECAUSE OF ENGINE PROBLEMS. THIS WAS VERY FUNNY OF COURSE SINCE IT IS CHEVROLET AND THE DEALERSHIPS FAULT FOR SELLING SUCH A LEMON. I TOLD THEM IT WAS UNDER WARRANTY. TO FIX IT AGAIN FOR FREE AND I WOULD PICK IT UP. DEALERSHIP CALLED NEXT DAY. SAID EVERYTHING WAS FINE. IT WAS OUT OF OIL AND THAT CAUSED SAFETIES TO KICK IN AND THAT CREATED THE PROBLEM. I ASK HOW THIS IS POSSIBLE YOU CHANGED MY OIL 3600 MILES AGO. 4.LAST WEEK (AGAIN 3800 MILES LATER) THE CAR PRODUCED ALL OF THE SAME MESSAGES AND STALLED ON THE SAME BUSY BYPASS. THIS TIME I HAD MY (XXX)YEAR OLD AND (XXX) YEAR OLD IN THE CAR. THE SPEED LIMIT IS 55 SO OF COURSE TRAFFIC REGULARLY RUNS 60 MPH. I WAS STRANDED WITH MY CHILDREN ON 20 DEGREE WEATHER WITH NO HEAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689556February 20, 2015
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT ELECTRICAL SHORT IN WHICH THE VENT CONTROLS FAILED TO WORK FOR HEAT OR COLD AIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE MOTOR BLOWER, RESISTOR, BLOWER AND PIT TAIL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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