Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10704824April 9, 2015EXTERIOR LIGHTING
I HAD TO START REPLACING HEAD LIGHTS DUE TO MOISTURE IN MY HEAD LIGHTS. THIS IS A MANUFACTURING PROBLEM. I HAVE MENTION THIS TO CHEVY SEVERAL TIMES WHEN WE HAD THE CAR SERVICE. THE RESPONSE WAS THIS IS NORMAL. THIS IS NOT NORMAL. THEY WANTED ME TO PAY HALF OF THE COST. I REFUSED. THEY SAID THAT BECAUSE IT'S NOT UNDER WARRANTY. I PRAY ONE NIGHT THAT I'M NOT DRIVING AND GET INTO A ACCIDENT DUE TO LIGHT FAILURE. THIS SHOULD BE RECALL TO PREVENT ACCIDENTS AND ADDED EXPENSE DUE TO CHEVY NEGLIGENCE. I HAVE OWN MANY CARS AND NEVER HAD MOISTURE IN MY HEAD LIGHTS. I WOULD LIKE THIS TO BE CORRECTED BY CHEV. I'M NOT ABLE TO PROVIDE DATES FROM LAST YEAR, WHEN I BROUGHT IT UP TO THE CHEVY DEALERSHIP. THEY WOULD HAVE THAT INFORMATION WHEN THE CAR GOT SERVICE .CHEVY EQUINOX 2008. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704845April 9, 2015ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AFTER PULLING OUT OF PARKING SPACE/TURNED RADIO ON. THE WHOLE DASHBOARD WENT OUT AND CAME BACK ON SEVERAL TIMES.LATER THAT EVENING WHEN I GOT IN CAR KEY WOULD NOT RELEASE. AFTER SEVERAL TRIES CAR STARTED AND AS I STARTED TO DRIVE DASHBOARD AND RADIO BLINKED ON AND OFF. HEARD A LOUD NOISE AS I WAS DRIVING. LIGHTS AND RADIO CAME BACK ON AND PROCEEDED TO BLINK. CAR MAKING NOISE OFF AND ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704439April 8, 2015STRUCTURE:BODY
TL*THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704116April 7, 2015ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS DRIVING AND CAME TO A SMOOTH STOP AT A RED LIGHT AND AS THE VEHICLE CAME TO A STOP, THE RPM GAUGE NEEDLE FELL BELOW 1 AND THEN KEPT LOWERING AND THE ENGINE SHOOK AND JOSTLED AND THE CAR ENGINE DIED. ALL INTERIOR ELECTRONICS WERE STILL WORKING. I HAD TO PUT THE CAR INTO PARK IN ORDER TO GET IT TO START UP AGAIN. IT DID THIS LATER WHILE REVERSING. AND NOW IT JUST SEEMS TO DO THIS ANYTIME I COME TO A STOP AT A LIGHT, STOP SIGN, ANYTIME REALLY. SOMETHING I FOUND PERPLEXING WAS THAT IF I PUT IT INTO PARK, IT IDLES SMOOTH. TAKE IT OUT OF PARK, IT IDLES ROUGH AGAIN AND WILL STALL. THE INFORMATION PANEL BETWEEN THE GAUGES SAYS TO SERVICE STABILI TRAK. LAST NIGHT, THE ENGINE OVERHEATED AND COOLANT EXPLODED FROM THE ENGINE. I HAVE NO CLUE WHAT TO DO WITH THIS CAR. I HAVE IT FINANCED AND IF IT ISN'T REPAIRABLE, ILL BE STUCK WITH NO CAR AND NO RIDE TO WORK, BUT STILL HAVE TO FIND A WAY TO MAKE A CAR PAYMENT. I'VE BEEN READING ALL OVER ON DIFFERENT CAR FORUMS AND APPARENTLY THIS IS A VERY COMMON PROBLEM WITH OTHER CHEVY EQUINOX OWNERS. FIRST IT STARTS IDLING ROUGH, THEN IT STARTS STALLING OUT, SOME PEOPLE HAVE EVEN HAD IT STALL OUT WHILE ON THE HIGHWAY, AND THEN ONE GUY EVEN HAD THE ENGINE CATCH ON FIRE. HE LUCKILY JUMPED OUT OF HIS VEHICLE JUST IN TIME TO AVOID HIS OWN DEATH. ALL OF THEM DESCRIBING THE SAME ISSUES MY EQUINOX IS HAVING. THE MILEAGE SEEMS TO BE IRRELEVANT AS FAR AS THIS GOES. SOME OF THEM HAD 30,000 MILES, SOME HAD LESS THAN 5,000 MILES. SOME HAD 100,000 MILES. SOME OF THEM TOOK IT TO THE DEALER, AND THE DEALERSHIP REPLACED CAM SHAFT STUFF. THAT SOMETIMES FIXED THE ISSUE, SOMETIMES NOT. IT JUST SEEMS LIKE THERE IS DEFINITELY SOMETHING WRONG WITH THIS VEHICLE. LIKE SOMETHING WAS WRONG IN PRODUCTION. PLEASE HELP!!! I HAVE CHILDREN. WHAT SHOULD I DO? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703924April 6, 2015POWER TRAIN
MY 2010 EQUINOX WAS TAKEN IN TO MY MECHANIC TO CHECK MY OIL AS IT WAS BLACK AND SMELT BURNT AND THEY NOTICED THAT I WAS DOWN TO 1/2 QT IN LESS THAN 500 MILES...THE LAST OIL CHANGE THEY CHECKED THE ENTIRE VEHICLE BUT FOUND NO LEAKS AND SUGGESTED TO TAKE IT IN TO A CHEVY DEALER...I WAS UNDER THEIR POWER TRAIN WARRANTY AT THE TIME. OVER THE NEXT FEW MONTHS THEY REPLACED THE FUEL PUMP, FRONT SEAL, REAR SEAL AND NUMEROUS OIL CHANGES IN BETWEEN... RIGHT UP TILL THE LAST WEEK OF THE POWER TRAIN WARRANTY... I DROVE THE VEHICLE FOR ANOTHER 2000 MILES AND HAD TO ADD OIL UP TO 4 QUARTS EVERY 500 MILES...I TOOK IT IN ONCE AGAIN IN REGARDS TO THE OIL CONSUMPTION AND THEY PERFORMED THE OIL CONSUMPTION TEST WHICH THE VEHICLE FAILED MISERABLY. THE DEALERSHIP REPLACED THE PISTONS AND RINGS IN CONCERT WITH GM'S WARRANTY COVERING THE REPLACEMENT OF PISTONS AND RINGS IN REGARDS TO THIS PROBLEM. REMEMBER MY POWER-TRAIN WARRANTY WAS NOW OUT OF DATE DUE TO THE DEALERSHIP PUSHING THE REPAIR ALWAYS TO A LATER DATE. THIS WAS DONE IN 2/4/2015, IN LESS THAN TWO MONTHS THE OIL LEVEL HAS DROPPED TO 1.2 A QUART WITH ONLY 500 MILES PUT ON THE VEHICLE SINCE THE INSTALLATION OF NEW PISTONS AND RINGS. IT HAS NOW BEEN BROUGHT TO MY ATTENTION THAT ACCORDING TO BULLETIN PIP 5025,(05-16-2012) TWO ITEMS OF CONCERN ARE BROUGHT TO MIND...ONE THE VEHICLE OIL CONSUMPTION TEST FAILED ORIGINALLY, AND FROM ALL OTHER SOURCES BREAK IN PERIOD FOR PISTONS AND RINGS SHOULD TAKE NO MORE THAN 2000 MILES AT A LOSS OF 1 QT PER 1000 MILES. TWO...I LOST 4 QUARTS IN A 500 MILE DURATION. THE BULLETIN ALSO SUGGEST THAT ENGINES HAVING THIS PROBLEM WILL NOT BE REPLACED ONLY REPAIRS WILL BE COVERED AND THAT ZEBRA STRIPES ON THE CYLINDER WALLS ARE NOT COVERED ON THIS REPAIR BULLETIN... IT ALSO STATES THAT ZEBRA STRIPES CANNOT BE REPAIRED...IF NOT REPAIRED OIL CONSUMPTION WILL REMAIN POOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703778April 5, 2015VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE NO HEAT, YESTERDAY, I DID . THIS MORNING MY HEAT WILL NOT WORK RECIRCULATION WORKS FAN CONTROLS WORK A/C WORKS, AFTER ALL OF MY HOURS OF RESEARCH, I KNOW WHAT THE PROBLEM IS, ALONG WITH THOUSANDS OF OTHER EQUINOX OWNERS . ITS THE VENT DOOR AND ACTUATOR, I NARROWED ALL DOWN AT FIRST COOLANT THERMOSTAT ETC. I FOUND MY RESULT FOR A CHEAP PIECE OF PLASTIC ON THE VENT DOOR THAT BREAKS SO OFTEN SURE ITS A 70$ PART BUT AS A SINGLE FATHER , I CANNOT AFFORD A 1500.00$ SHOP FEE FOR THAT, THIS IS SOMETHING CHEVY KNOWS IS WRONG , AND CAN BE A VERY LIABLE HAZARD TO ACCIDENTS ! I LIVE IN NORTH DAKOTA WHERE IT GETS PRETTY DARN COLD , YOU LOSE YOUR HEAT ON A WAY TO A KIDS HOCKEY GAME 100 MILES AWAY ON A FRIDAY NIGHT WHEN SNOWING AND 30 BELOW ZERO YES COULD CAUSE FATALITIES !! ITS WIDELY SPREAD ACROSS THE BOARD THERE ARE THOUSANDS OF PEOPLE WITH SAME PROBLEM , CHEVROLET KNOWS THIS , THEY NEED TO MAKE IT RIGHT BEFORE SOMEONE GETS KILLED FROM IT ! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703498April 3, 2015ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING AT APPROXIMATELY 40 MPH, AN ABNORMAL SOUND EMITTED FROM UNDER THE HOOD OF THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703553April 3, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO LIGHTS FLICKERED INTERMITTENTLY. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY); HOWEVER, THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703294April 2, 2015ENGINE
THERE IS A COMMON PROBLEM WRONG WITH THE CHEVY EQUINOX, I HAVE A BLOWN HEAD GASKET BECAUSE OF WATER IN MY DASHBOARD. I WAS TOLD TO FILE A COMPLAINT, BECAUSE SO MANY INDIVIDUALS WHO BY THESE PARTICULAR VEHICLES ALL HAVE THE SAME PROBLEM ESPECIALLY IF YOU PURCHASED A EQUINOX BETWEEN 2006 AND 2009. THIS IS A MANUFACTURER DEFECT AND THE VEHICLES SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703321April 2, 2015ENGINE AND ENGINE COOLING
EVER SINCE I GOT THIS VEHICLE I HAVE ALWAYS HEARD WHAT SOUNDS LIKE WATER IN THE DASH, I'VE BEEN READING THAT IT IS A KNOWN PROBLEM AND IT CONTRIBUTES TO THE ANTIFREEZE WHICH IN SOME CASES LEAKED OUT OF THE AIR VENTS INTO THE VEHICLE. I'VE ALSO HAD MY HEATER BLEND DOOR GO BAD AND GOT THAT REPLACED. MY CHECK ENGINE LIGHT COMES ON ALL THE TIME BECAUSE OF THE GAS CAP. LEAKING ANTIFREEZE SOME WHERE AND FROM WHAT I READ IT GOES INTO THE ENGINE HEADS AND CAUSES DAMAGE THERE. THIS IS MY DAILY DRIVE AND I DRIVE ABOUT 50 MILES A DAY 6 OR 7 DAYS A WEEK. ALL I DO IS PUT MONEY INTO IT ON PARTS SINCE I GOT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702756March 30, 2015ENGINE
I WAS DRIVING 55 MPH DOWN A ROAD, AND MY CAR WAS COMPLETELY FINE, THEN MY CAR SLOWED TO 40MPH, THEN COMPLETELY SHUT OFF. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND TRIED TO TURN IT BACK ON BUT NOTHING HAPPENED. I WAITED ABOUT TEN MINUTES AND TRIED AGAIN AND IT WORKED AND RAN FINE AFTERWARDS. I HAVE SEEN MANY OTHER SIMILAR COMPLAINTS ABOUT THIS AND I AM CONCERNED WITH THE SAFETY OF MY VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10702462March 29, 2015ENGINE, POWER TRAIN
A THREE OCCASIONS I HAVE SAT A STOP LIGHT WITH THE CAR IDLING, WITH A ROUGH SOUNDING IDLE, THE CAR SOUNDING LIKE IT WAS GOING TO STALL. ON THE THIRD OCCASION, IT ACTUALLY DID STALL WITH ME NEEDING TO RESTART (WHICH LUCKILY IT DID) AS TRAFFIC WAS BEARING DOWN FROM BEHIND ON AN EARLY MORNING COMMUTE. I TOOK THE CAR TO GET SERVICED WITHIN THE NEXT TWO DAYS, WITH THE MECHANIC TELLING ME THAT CAR WAS DANGEROUSLY LOW ON OIL. I WAS SHOCKED AND SURPRISED TO HEAR THIS, AS I AM DILIGENT ABOUT GETTING MY OIL CHANGED ON TIME. THE OIL WAS CHANGED ONLY 3 MONTHS PRIOR AND THE MECHANIC SAID IT WAS 3 QUARTS LOW ON OIL!! AFTER HEARING THIS, I'VE RESEARCHED AND FOUND THAT THIS HAS BEEN A MAJOR ISSUE FOR PEOPLE WITH SIMILAR YEAR MODEL EQUINOXES. SCARY AS I FELT HELPLESS SITTING STALLED IN HEAVY MORNING TRAFFIC. LUCKY I WASN'T HIT! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701856March 26, 2015STRUCTURE:BODY
THE PAINT ON BOTH THE PASSENGER AND DRIVERS SIDE IS PEELING OFF. IT ISN'T HAPPENING A LITTLE AT A TIME. I WALKED OUT TO LEAVE ONE DAY AND AN ENTIRE STRIP DOWN THE PASSENGER SIDE WAS MISSING, ALL THE WAY DOWN TO THE METAL. 2 WEEKS LATER, THE DRIVER'S SIDE DID THE EXACT SAME THING. I TOOK IT TO MY LOCAL BODY SHOP AND THEY SAID MY EQUINOX WAS NOT THE FIRST ONE THEY HAD SEEN DO THIS AND IT WAS A MANUFACTURE DEFECT. YOU CAN SEE WHERE THE PAINT IS BUBBLED AND WAS NEVER PUT ON RIGHT. I CALLED CHEVY'S CUSTOMER SERVICE LINE AND WAS SENT TO A LOCAL CERTIFIED CHEVY DEALER TO BE REVIEWED. THE SERVICE MANAGER DEEMED IT A MANUFACTURE DEFECT BUT THE AREA GM CLAIMS BECAUSE IT IS OUT OF PAINT WARRANTY, THERE IS NOTHING THEY CAN DO. MY CAR IS ONLY 8 YEARS OLD, WITH ONLY 130,000 MILES. PAINT SHOULD NOT BE COMING OFF LIKE THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701566March 25, 2015STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHILE THE CAR IS RUNNING, THE BACK HATCH WILL SUDDENLY UNHOOK. IT DOES NOT OPEN FULLY BUT UNLATCHES ENOUGH TO TELL THE CAR THAT IT IS OPEN. THIS ALSO HAPPENS WHILE I AM DRIVING, CAUSING ME TO PULL OVER TO SHUT IT AGAIN. THE BUTTON TO OPEN THE HATCH IS NOW NON-FUNCTIONAL (CAN'T OPEN THE HATCH AT ALL) BUT THE HATCH IS STILL POPPING! I AM AFRAID THAT THE WHOLE WILL OPEN WHILE IN TRAFFIC AND CAUSE A CRASH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10701623March 25, 2015ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
ON OCTOBER 19, 2009, I PURCHASED A CHEVROLET EQUINOX 2007. AT THE TIME OF PURCHASE I NOTICED CONDENSATION IN THE PASSENGER SIDE FRONT HEADLIGHT LENS AND I WAS TOLD BY THE SALESMAN AT THE TIME THAT IT WOULD "BURN OFF" IF I KEPT THE LIGHTS ON. SINCE THAT TIME BOTH DRIVER AND PASSENGER HEADLIGHTS HAVE DEVELOPED THE CONDENSATION ISSUE. THE CONDENSATION DOES NOT BURN OFF JUST KEEPS ACCUMULATING TO THE POINT WHERE THE HEADLIGHT BULB WOULD JUST BURN OUT. IN THE PAST SIX YEARS I HAVE REPLACED THE VARIOUS BULBS IN THE HEADLIGHT ASSEMBLY NINE TIMES AND THE BULB SOCKET ASSEMBLIES HAVE BEEN CORRODED AS A RESULT OF THE CONSTANT PRESENCE OF MOISTURE. OFTEN TIMES I WOULD BE DRIVING AT NIGHT WHEN THE BULBS WOULD GO OUT MAKING THIS A SEVERE SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700809March 21, 2015ELECTRICAL SYSTEM
THE CONSOLE DASHBOARD LIGHTS REMAIN ON AFTER THE KEY IS REMOVED FROM THE IGNITION! THIS HAS HAPPEN SEVERAL TIMES! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700883March 21, 2015ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
ON THURSDAY 3/19/2015 AS WAS DRIVING TO WORK I NOTICED THAT ON THE DASHBOARD THAT THE STABILITRAKING OFF, SERVICE TRACTION CONTROLLED AND SERVICE STABILITRAKING AND ENGINE POWER IS REDUCED. ON MY WAY HOME THERE WAS NO MESSAGE ON THE DASH, BUT THE NEXT DAY 3/20/2015 ON MY WAY TO WORK THAT SAME MESSAGE CAME ON AND IT STAYED ON, SO I TOOK IT TO A GARAGE AND THEY TRIED TO DIAGNOSE WHAT WAS WRONG AND THEY COULD NOT FIN OUT WHAT IT WAS AND THEY TOLD ME TO TAKE IT TO THE DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10700629March 20, 2015ENGINE
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THE A COMPUTER IN THE ENGINE MALFUNCTIONED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695271March 19, 2015VEHICLE SPEED CONTROL
MY VEHICLE HAS BEEN JERKING AND IT FEELS LIKE IT IS BEING HELD BACK. I CAN HEAR/FEEL IT SHIFTING. IT DOWN SHIFTS CAUSING THE CAR TO NOTICEABLY JERK THE ENTIRE CAR. MY CAR JUST STALLED, DIED THREE TIMES YESTERDAY. I HAVE CHILDREN AND THIS IS NOT OK. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10695432March 19, 2015STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0