Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10723744June 6, 2015
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
AIRBAG WARNING LIGHT ON - TOOK TO MECHANIC YESTERDAY AND THEY FOUND THE FOLLOWING "B0074 & B0081 SET. DIAGNOSED AND FOUND PASSENGER PRESENCE MODULE INTERNALLY FAILED". THEY TOLD ME IT'S A 800+ REPAIR. CALLED DEALER PRIORITY CHEVEROLET IN CHESAPEAKE VIRGINIA AND THEY SAID TO CHECK CONNECTIONS BELOW SEAT AS THEY SOMETIMES COME LOOSE. AS AN ENGINEER I FIND IT HARD TO BELIEVE THAT SUCH A VITAL LIFE SAVING DEVICE WOULD HAVE SUCH AN EASY SINGLE POINT FAILURE TO BE SO EASY TO COME LOOSE AS BY SIMPLE MOVING THE SEAT. WHEN YOU OBSERVE THE SWITCH MODULE BELOW THE SEAT IT IS JUST THERE DANGLING! THIS NEEDS TO GET ROLLED UP AS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723747June 6, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, ENGINE
I WAS DRIVING AND ALL OF A SUDDEN , THE CHECK ENGINE LIGHT CAME ON AND "REDUCED ENGINE POWER" MESSAGE APPEARED. YOU ARE AT HIGHWAY SPEED AND SUDDENLY YOU CAN ONLY GO 30 MILES AN HOUR NO MATTER HOW MUCH ACCELERATOR IS DEPRESSED. AFTER PULLING OVER AT THE FIRST AVAILABLE SAFE AREA, TURNING OFF THE CAR AND RESTARTING SEEMED TO RESET THE CAR SO IT WAS ABLE TO PROCEED. THIS CONTINUED TO HAPPEN UNTIL I ATTEMPTED TO CLEAN THE THROTTLE BODY. THE THROTTLE BODY WASN'T OPERATING CORRECTLY. CLEANING IT DID STOP THE "REDUCED ENGINE POWER" MESSAGE. THIS CAR ALSO BURNS OIL, NO LEAKS, BUT YOU NEED A QUART OR TWO OF DEXOS OIL A MONTH. GM SEEMS TO THINK THIS IS NORMAL. ALSO THE CAR STALLS AS YOU REDUCE SPEED, LIKE COMING TO A TRAFFIC LIGHT. IT WORKS FINE FOR AWHILE, BUT ON CERTAIN DAYS, IT STALLS EVERY TIME YOU SLOW DOWN. THE CHECK ENGINE LIGHT POINTS TO A GAS PEDAL SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721941June 3, 2015
ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, FUEL SYSTEM, GASOLINE, STEERING
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL CONTROL SYSTEM RECALL NOTICE AND SEVERAL VEHICLE ISSUES. *SMD THE CONSUMER STATED A WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED A MODULE. THE SECOND TIME THE CONSUMER RETURNED TO THE DEALER, THE TIMING CHAIN WAS REPLACED. ALSO, THE ENGINE WAS NOISY. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT EXCESSIVE OIL CONSUMPTION. IN NOVEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT THE POSSIBILITY OF THE STEERING LOCKING UP. THE CONDENSER HAD A SMALL PIN HOLE, THAT CAUSED FLUID TO LEAK OUT. THE COMPRESSOR WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723063June 2, 2015
SERVICE BRAKES, PARKING BRAKE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED WITH THE DOOR OPEN, THE VEHICLE BEGAN TO ROLL BACKWARDS. THE VEHICLE KNOCKED THE CONTACT DOWN, DRAGGED HER DOWN THE DRIVEWAY, AND ROLLED OVER HER RIGHT LEG. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,500. UPDATED 8/19/15*CN UPDATED 10/18/2017*CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10722638June 1, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ERROR CODE ASSOCIATED WITH THE ONSTAR SYSTEM. ONSTAR RAN A DIAGNOSTIC AND DISCOVERED THAT THE BATTERY UNDERNEATH THE DRIVER SEAT THAT WAS LINKED TO THE ONSTAR SYSTEM AND THE AIR BAG SYSTEM FAILED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722695June 1, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO STOP, THE VEHICLE MADE AN ABNORMAL NOISE AND FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722474May 31, 2015
FUEL/PROPULSION SYSTEM, ENGINE
IN FEBRUARY 2015 THE THROTTLE BODY WAS REPLACED/REPAIRED DUE TO REDUCED ENGINE POWER AND STALLING WHILE DRIVING. ALTHOUGH NO LONGER UNDER WARRANTY, CHEVROLET PICKED UP THE REPAIR COST. SINCE THE REPAIR, THERE HAS BEEN HESITATION IN ACCELERATION. MORE RECENTLY THERE HAS BEEN LOUD ENGINE NOISE (SOUNDS LILE A DIESEL ENGINE), ROUGH IDLING AT A STOP & HESITATION WHEN TURNING OFF THE VEHICLE. IT SOUNDS AND FEELS LIKE THE ENGINE IS GOING TO FALL OUT. THE CHECK ENGINE LIGHT HAS COME ON 2X. I WILL BE SCHEDULING SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722131May 29, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THE SPEEDOMENTER QUITS WORKING IT WILL WORK OFF AND ON AT WILL ,I HAVE HAD IT IN THE SHOP 3 TIMES WHEN IT QUITS WORKING THE STABILITY CONTROL LIGHT STARTS FLASHING SAYING IT NEEDS SERVICE , I AM AFRAID IT WILL QUIT WORKING ALL TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722266May 29, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722349May 29, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE DRASTICALLY REDUCED SPEED TO BELOW 5 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE CONTACT INDICATED THAT THE INDEPENDENT MECHANIC REPLACED THE THROTTLE BODY, THE SENSOR, AND REPROGRAMMED THE SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722362May 29, 2015
ENGINE
I HAD TO PURCHASE AN ENTIRELY NEW A.C SYSTEM AT 50K MILES. THEY PUT THE HOSE DIRECTLY ON THE ENGINE WHEN BUILDING THE CAR. THEREFORE, THE HEAT BURNED A HOLE INTO THE HOSE WHICH CAUSED THE SYSTEM TO OVERHEAT, RESULTING IN THE NEED FOR THE ENTIRE A.C. SYSTEM TO BE REPLACED. A MONTH LATER, THE CAR BEGAN STALLING AND MISFIRING WHILE AT STOP LIGHTS. THEN, IT PROGRESSED TO MISFIRING WHILE CAR ACCELERATES. I WAS ON THE INTERSTATE WHEN MY CAR COMPLETELY SHUT OFF! I WAS LUCKY TO PULL OFF TO THE SIDE ROAD AS I HAD MY 5 YEAR OLD DAUGHTER IN THE VEHICLE WITH ME. THE CHECK ENGINE LIGHT TURNS ON AND OFF RANDOMLY. APPARENTLY, AT 50K MILES, THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THIS IS APPARENTLY THE CAUSE FOR THE ISSUES (PER A MECHANIC). I'VE REPLACED THE BATTERY ON THIS CAR 3 TIMES. I'M STILL PAYING THE CAR OFF AND HAVE PUT SO MUCH MONEY INTO IT FROM IT FALLING APART AT 50K MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722364May 29, 2015
ENGINE
MY ENGINE RATTLES AND MAKES A LOUD FLUTTERING SOUND ACCOMPANIED WITH THE MISFIRING AND HESITATION WITH ACCELERATION. I PREVIOUSLY WROTE A COMPLAINT AND FORGOT TO MENTION IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722006May 28, 2015
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722021May 28, 2015
STEERING
I TURNED THE STEERING WHEEL TO LEAVE A PARKING LOT AND THE WHEEL SNAPPED IN MY HANDS AND I COULD NOT STEER THE CAR. IT HAPPENED A COUPLE OF MORE TIMES AND SINCE I FELT UNSAFE I, OF COURSE, TOOK IT INTO THE DEALERSHIP WHERE THE CAR WAS PURCHASED AND THEY ATTEMPTED TO REPAIR IT. $900.00 LATER WE HAD THE SAME PROBLEM. AT THAT POINT THEY SAID THE STEERING COLUMN NEEDED TO BE REPLACED BUT SUGGESTED WE WAIT UNTIL WE COULD ACTUALLY HEAR A THUMPING NOISE. THE PROBLEM DID NOT HAPPEN AGAIN UNTIL MAY 2015 RIGHT AFTER WE GIFTED THE CAR TO OUR GRAND DAUGHTER. NOW WE ARE RIGHT BACK WHERE WE STARTED BUT ANOTHER MECHANIC HAS TOLD US IT COULD BE IN THE ELECTRONICS. THIS IS AN UNSAFE SITUATION. THE STEERING COULD BECOME DISABLED AND CAUSE A VERY SERIOUS ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721958May 28, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT WAS INVOLVED IN A FRONTAL CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DECLARED DESTROYED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10721649May 27, 2015
UNKNOWN OR OTHER
THE TEMPERATURE BLEND DOOR IS THE PROBLEM ON MY VEHICLE. I DO NOT HAVE ANY HEAT, WHICH MEAN I DO NOT HAVE DEFROSTERS. THIS IS A DANGEROUS SITUATION, IN WHICH THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THIS ON THIS VEHICLE.. I DON'T KNOW HOW IT IS NOT RECALLED. I WAS TOLD MY MY LOCAL CHEVY DEALERSHIP IT COULD COST $4,000 TO FIX. I BROUGHT IT TO ANOTHER MECHANIC THAT TOLD ME IT IS SET UP TO FAIL, AS IT IS CHEAPLY MADE! IS CHEVY WAITING FOR SOMEONE TO GET KILLED WHEN THEIR DEFROSTERS SUDDENLY FAIL. I USED A PLUG IN HEATER TO DEFROST MY WINDOWS THIS PAST WINTER BECAUSE I DON'T HAVE THAT KIND OF MONEY TO FIX IT. THE PROBLEM WITH THAT IS THE HEATER KEPT BLOWING MY FUSES. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721687May 27, 2015
UNKNOWN OR OTHER
AFTER PUTTING THE KEY INTO THE IGNITION, THE KEY WILL NOT TURN ON OR OFF AND THE KEY IS NOW STUCK IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721358May 26, 2015
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE A 2006 EQUINOX WHICH I BOUGHT IN 2010. WHILE I HAD VARIOUS "OF AGE" REPAIRS, SUCH AS FUEL SYSTEM ISSUES AND A FAN MOTOR; WITH THE AGE AND MILEAGE, THEY SEEMED NORMAL. IN 2013 I REPLACED THE EGR VALVE AND TRANSMISSION SPEED SENSOR SIMULTANEOUSLY; AS THE CODE WAS FOR EGR, BUT WOULD ONLY INTERMITTENTLY KICK IN THE TSS CODE (THE CAR DIED IN THE MIDDLE OF TRAFFIC 3 TIMES BEFORE I COULD GET THE CODE TO STAY SO WE COULD FIND THE PROBLEM). AMONG LOOKING ONLINE FOR THE PROBLEM, IT WAS COMMON, BUT MY DEALER WOULD NOT FIX WITHOUT THE CODE. JUNE, 2014, THE BRAKES STARTED PULSATING ON THE CAR IN LOW SPEEDS. I WOULD HAVE TO PUMP THE BRAKES TO GET IT TO STOP. TWICE, PUMPING THE BRAKES AT AN INTERSECTION FAILED, AND NEARLY RESULTED IN A WRECK WITH MY DAUGHTER IN THE CAR. THE ABS AND TC LIGHTS WOULD COME ON INTERMITTENTLY. I TOOK IT TO A MECHANIC: HE EVALUATED EACH CONNECTION AND CLEANED THEM, WHERE THE ABS HARNESS CONNECTS TO THE MAIN HARNESS. HE FOUND NO DISCREPANCIES. AFTER 2 MORE MONTHS OF DANGEROUS DRIVING, AND A WHOLE NEW SET OF BRAKES (ALL 4), ONLINE RESEARCH PREVAILED ONCE AGAIN. THIS PROBLEM WAS COMMON; AND SUGGESTED A RATHER CHEAP FIX. THE 18 IN WIRE HARNESS FROM THE WHEEL SPEED SENSOR TO THE MAIN HARNESS HAD AN ISSUE. SURE ENOUGH I, A WOMAN, AFTER BEING TOLD THE DEALERSHIP DIDN'T CARRY THE PART, ORDERED IT ONLINE AND REPLACED IT IN 15 MINUTES. NO PROBLEMS SINCE THEN. MAY, 2015. WHAT APPEARED TO BE A THERMOSTAT ISSUE ENDED UP BEING A COOLANT RESERVOIR PROBLEM. THE RESERVOIR WAS BROKEN, WHERE THE PLASTIC NIPPLE THAT COMES OUT THE BOTTOM ATTACHES WITH THE HOSE. AFTER I CONTACTED ALL PARTS STORES IN THE AREA, I WAS TOLD WHILE IT WAS COMMON FOR CHEVROLET TRUCKS AND EQUINOX VEHICLES, THE EQUINOX PART WAS NO MADE AVAILABLE TO THE PARTS STORES. I HAD TO SPECIAL ORDER ONLINE, THANK GOODNESS IT WORKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721335May 25, 2015
AIR BAGS
MY PASSENGER SIDE AIRBAG IS NOT WORKING HAD REPLACED ONCE UNDER WARRENTY NVER BEEN IN AN ACCIDENT LIGHT ON AGAIN CHECKED MANY OWNERS EXPERIENCE SAME ISSUE COST BETWEEN 300 AND 600 DOLLARS FOR REPAIR CANNOT LET ANYONE RIDE IN FRONT SEAT CANNOT AFFORD REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721207May 24, 2015
AIR BAGS
WAS TRAVELING ON INTERSTATE AT APPROX 15 MILES AND HOUR WHEN I WAS REAR ENDED. THE AIR BAGS DID NOT DEPLOY HOWEVER, SMOKE FILLED THE CAB OF THE VEHICLE. DUE TO THE AMOUNT OF DAMAGE ON THE VEHICLE, THE VEHICLE WAS TOTALED. .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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