Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10726984June 23, 2015
SERVICE BRAKES
I BOUGHT THIS CAR 3/30/2015 FROM CARMAX WEST SAHARA 7244. LAS VEGAS. THEY SAID THEY HAVE A 100 CHECKS THEY DO ON A CAR BEFORE THEY SELL. THIS CAR HAS ABOUT 45,000 MILES ON IT AND WAS A RENTAL. BECAUSE I DID NOT KNOW THE MAINTENANCE ON THE CAR I TOOK IT TO MY MECHANIC TO CHECK IT OVER AND CHANGE FLUIDS, CHECK SPARKS PLUGS AND HOSES, WIRES, AND BRAKES ETC. THE MECHANIC FOUND THAT THE BRAKE ROTORS WERE CRACKED. I HAD TO REPLACE ALL FOUR ROTORS AND BRAKE PADS. 900 DOLLARS PLUS. THE MECHANIC TOLD ME THEY WERE ORIGINAL PARTS AND MUST HAVE BEEN DEFECTIVE. YES I SAW THE ROTORS AND THEY WERE CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726500June 22, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WATER WAS LEAKING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER. THE MECHANIC STATED THAT THE WATER WAS LEAKING FROM THE SUN ROOF AND CLEARED THE DRAINS AND LINES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726546June 22, 2015
UNKNOWN OR OTHER
IGNITION IS STICKING. SOMETIME CANT TURN THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726425June 21, 2015
STEERING
OVER THE PAST FEW DAYS, MY STABILITRAK LIGHT HAD COME ON AND OFF WHILE DRIVING OR JUST SITTING IN THE CAR. PULLING INTO MY DRIVEWAY TODAY I NOTICED THAT THE LIGHT CAME BACK ON FOR THE STABILITRAK AND THEN IT BECAME INCREASING HARD TO MANEUVER MY STEERING WHEEL. I PULLED INTO MY DRIVEWAY AND CUT OFF THE IGNITION WAITED A FEW MINUTES AND TURNED THE CAR BACK ON TO SEE IF THIS WOULD HELP BUT TO NO AVAIL. I HAVE NOW TAKEN THE CAR TO MY LOCAL CHEVROLET DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726141June 19, 2015
STRUCTURE:BODY
PAINT PEELING OFF CAR LIKE SHEETS OF WALLPAPER. WHEN I TOOK MY CAR TO DEALER WHERE I BOUGHT IT I WAS TOLD WE KNOW ABOUT THE PROBLEM.I WAS TOLD THAT IS A BIG PROBLEM WITH THESE CARS AND IT IS A DEFECT IN THE PAINT AND THAT IS WAS NOT WARRANITIED BY DEALER OR MANUFACTURE. IF IT IS A KNOWN PROBLEM WHY IS IT NOT BEING TAKEN CARE OF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726176June 19, 2015
ELECTRICAL SYSTEM
BAD IGNITION SWITCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725993June 18, 2015
AIR BAGS, UNKNOWN OR OTHER
THE PASSENGER AIRBAG SEAT SENSOR IS FAULTY AND DOESN'T TURN ON THE PASSENGER AIR BAG WHEN THERE IS AN OCCUPANT. THIS IS A VIOLATION OF FMVSS 208.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726124June 18, 2015
ENGINE
WAS BACKING OUT OF PARKING SPACE AND CAR CUT OFF TWO DAYS IN ROW AND SOMETIMES WHEN DRIVING CAR FEELS LIKE IT JERKING THEN LIKE IT'S LOSING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725694June 17, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXPERIENCING THE FAILURE IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE), HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725212June 15, 2015
UNKNOWN OR OTHER
ENGINE WAS RUNNING WITH VEHICLE IN PARK, AND I WAS ABLE TO PULL THE KEY RIGHT OUT OF THE IGNITION WITH NO RESISTANCE. ...UPDATED 07/30/15 *BF THE CONSUMER STATED TO DISREGARD THE COMPLAINT. THE ISSUE WAS A WORN KEY, WHICH WAS REPLACED. UPDATED 08/06/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725424June 15, 2015
ELECTRICAL SYSTEM
DOORS WILL NOT LOCK/UNLOCK WITH BUTTON OR FOB, DRIVER SIDE WINDOW WILL NOT OPERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725166June 14, 2015
ENGINE
FOR A THIRD TIME IN 2 WEEKS, THE VEHICLE LOSS POWER AND FAILED TO MAINTAIN SPEED. IT WOULD NOT EVEN MOVE FORWARD WHEN GIVEN GAS EVEN THOUGH THE ENGINE CONTINUED RUNNING. THIS TIME, THE CHECK ENGINE LIGHT DID NOT COME ON. THE VEHICLE HAD TO BE TURNED OFF, THEN RE-STARTED, FOR MOVEMENT TO BE REGAINED. THIS HAPPENED IN HEAVY TRAFFIC AND BLOCKED A LANE FOR A COUPLE OF MINUTES, UNTIL I COULD PULL OFF THE ROAD. THIS HAPPENED ON PREVIOUS OCCASIONS AT HIGHWAY SPEED TOO, BUT, WE HAD MORE RECENTLY REPLACED THE THROTTLE BODY UNIT, AS THIS WAS A PRIOR DIAGNOSIS FOR THIS FAILURE CONDITION. NOW, WE'RE NOT SURE THE VEHICLE CAN BE TRUSTED AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724963June 12, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2 DAYS AFTER PURCHASE, HEARD A STRANGE NOISE IN CAR BUT UNSURE WHERE IT CAME FROM. RETURNED TO DEALER, PROBLEM COULDN'T BE DUPLICATED. I HEAR A STRANGE THUMPING/BEATING SOUND PERIODICALLY; HEAT EXITS VENTS WHILE FAN IS OFF; SEVERAL ELECTRICAL? INCIDENTS, INCLUDING; HEATER FAN WENT OFF WHILE DRIVING ON 29 DEGREE WINTER DAY. IT WENT BACK 1/2 HOUR LATER. (A FEW DAYS PRIOR, SOUNDED LIKE FAN WAS LOSING POWER); DIGITAL SPEEDOMETER ON DRIVER INFORMATION CENTER WENT OFF/BLANK FOR A MINUTE WHILE DRIVING; PHONE CHARGER (LIGHTER & USB) OUTLET BLEW 2 FUSES AFTER USING OUTLET FOR A FEW MONTHS WITH SAME CHARGER & PHONE. INCONSISTENT DEPENDS WHICH PHONE IS BEING CHARGED & CHARGER USED; IGNITION KEY GOT VERY HOT AFTER 45 MIN DRIVE; DASHBOARD LIGHTS (INSTRUMENT CLUSTER?) GO DIM WHEN DRIVING UNDER A DARK VIADUCT OR TUNNEL, SHOULDN'T THEY GET BRIGHTER? MANUAL DOESN'T EXPLAIN HOW DIC & INSTRUMENT PANEL LIGHTS SHOULD OPERATE.); INTERIOR DOME LIGHTS WENT ON 2X ON THEIR OWN; INFOTAINMENT SYSTEM SCREEN HAS A DELAY. DOES NOT CONSISTENTLY DISPLAY CURRENT SONG TITLE & ARTIST THAT IS PLAYING; DIGITAL TEMPERATURE NOT CONSISTENTLY DISPLAYED ON INFOTAINMENT SCREEN (NEW PROBLEM); OIL LIFE NOT RESET AFTER 1ST OIL CHANGE (CAUSED CONFUSION AS TO WHEN TO DO NEXT OIL CHANGE.); EXCESSIVE WATER EXITING TAIL PIPE (TOLD IS NORMAL). SERVICE CENTER WHERE CAR WAS PURCHASED CHECKED CAR OUT ON 4 DIFFERENT DATES.NO REPAIRS DONE (EXCEPT RESETTING OIL LIFE & REPLACING 2 FUSES ON CHARGER), PROBLEMS COULDN'T BE DUPLICATED. WENT TO ANOTHER CHEVY SERVICE CENTER, NOTED ON PAPERWORK "NO PROBLEMS FOUND AT THIS TIME", NO OTHER EXPLANATION GIVEN. AFTERWARDS, I CHATTED WITH A REP @ CHEVY.COM, WHO FILED A CASE & WAS TOLD A SERVICE MGR WILL CALL IN FEW DAYS. IT'S BEEN A FEW DAYS, NO CALL YET. I HAVE 8200 MILES & CONTINUE TO FEEL UNSAFE, ESPECIALLY WHEN DRIVING WITH MY 4 GRANDSONS. THEY ARE REASON I BOUGHT A NEW CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724818June 11, 2015
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
INITIALLY THE ISSUE STARTED WITH ROUGH IDLING OF THE CAR, ENGINE TICKING, AND ENGINE STALLING. AFTER INDICATING THIS TO THE DEALERSHIP, THEY INFORMED ME THAT THE ECM NEEDED TO BE REPROGRAMMED BECAUSE THE OIL LIFE INDICATOR WAS NOT PROPERLY CALIBRATED CAUSING THE SYSTEM TO THINK THAT THERE WAS MORE LIFE ON THE OIL THAN THERE ACTUALLY WAS. THE ENGINE BALANCE CHAIN EVENTUALLY BROKE WHILE ON THE INTERSTATE (55 MPH), DUE TO IMPROPER OIL LUBRICATION. THE FUEL PUMP, WATER PUMP, AND A FEW OTHER ITEMS HAD TO BE REPLACED DUE TO THE DAMAGE CAUSED WHEN THE CHAIN BROKE. I NOTIFIED THE DEALERSHIP ONCE AGAIN AFTER ENGINE TICKING/ ROUGH IDLING RE-OCCURED AND THEY INDICATED TO ME THAT THE ENGINE TICKING DURING STARTUP WAS NORMAL. THE ENGINE TICKING PROGRESSED TO BECOMING A CONSTANT NOISE. I NOTICED THAT WHEN I TOOK THE OIL IN FOR AN OIL CHANGE, APPROXIMATELY 2000 MILES IN, THAT THE OIL DIPSTICK WOULD COME UP COMPLETELY DRY. THIS INDICATED THE VEHICLE WAS EXPERIENCING AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. I TOOK THE VEHICLE TO THE DEALERSHIP WHO INDICATED THAT PISTONS HAD TO BE REPLACED AND THE EXHAUST MANIFOLD WAS CRACKED. THIS INDICATED THAT THE ENGINE WAS OBSERVING SOME EXCESSIVE AMOUNT OF HEAT MOST LIKELY DUE TO THE OIL CONSUMPTION ISSUE. DURING THESE ISSUES, NO SERVICE ENGINE LIGHT EVER CAME ON. THE CAR HAD TO BE TAKEN BACK TO THE DEALERSHIP AFTER THE SERVICE ENGINE LIGHT CAME ON WHICH INDICATED THAT THE CAM SHAFT ACTUATOR SOLENOIDS AND CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER MOST LIKELY FAILED DUE OIL SEEPING INTO THE EXHAUST WHICH COATED THE CERAMIC SUBSTRATE & THE EXCESSIVE HEAT EXPERIENCED BY THE ENGINE (AS INDICATED BY THE CRACKED MANIFOLD) DAMAGED THE CERAMIC SUBSTRATE. OIL CONSUMPTION LEADS TO EXCESSIVE HEAT FROM THE ENGINE WHICH CAN BE A FIRE HAZARD. ENGINE STALLING DUE TO OIL CONSUMPTION LEADS TO CRASH SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724460June 10, 2015
AIR BAGS
PASSENGER SIDE AIRBAG DOES NOT TURN ON WHEN PERSON IS SITTING IN THE SEAT. I'VE HAD PEOPLE UP TO 250 POUNDS SITTING ON PASSENGER SIDE AND IT STILL WON'T TURN ON AIRBAG. THIS IS A VERY HIGH RISK OF INJURY OR FATALITY TO PASSENGER IF AIR BAG DOES NOT DEPLOY IF IN AN ACCIDENT. SO MANY OTHERS ARE SAYING SAME THING HOW IS THIS NOT ON A RECALL LIST YET OR AT LEAST BEING INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724581June 10, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS IDLING EXTREMELY ROUGH AND THEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE CAM SHAFT ACTUATOR SOLENOID NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724242June 9, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724308June 9, 2015
POWER TRAIN
NO WARNING PRIOR... MY HUSBAND AND I WERE RUNNING ERRANDS AND HAD STOPPED AT HOME. AFTER BACKING OUT OF OUR DRIVEWAY, HE WENT TO PUT THE CAR IN DRIVE AND IT WOULD NOT SHIFT. IT JUST SAT LIKE IT WAS IN NEUTRAL. WE CUT THE CAR OFF AND STARTED IT BACK UP AND IT WENT INTO DRIVE. GOT A 1/10 OF A MILE DOWN THE ROAD AND IT STOPPED PULLING AND SEEMED TO BE IN NEUTRAL AGAIN. MY HUSBAND WAS ABLE TO GET IT PUSHED BACK HOME. WE PUT ABOUT A 1/2 QT OF TRANSMISSION FLUID IN IT, THINKING MAYBE IT WAS LOW (SINCE YOU CAN'T CHECK THESE MODELS WITH A DIPSTICK). MY HUSBAND TRIED BACKING IT OUT OF THE DRIVEWAY AND BACK TO SEE IF THAT HELPED, AT THIS POINT IT WOULD GO INTO GEAR BUT IT SHIFTED VERY HARD. THAT MONDAY WE HAD IT TOWED TO THE LOCAL TRANSMISSION SHOP AND IT WOULDN'T EVEN GO INTO GEAR TO GET IT OFF THE TRUCK. IT IS CURRENTLY AT THE TRANSMISSION SHOP AND I HAVE BEEN TOLD THAT IT IS MAJOR AND WE ARE LOOKING AT LOTS OF MONEY TO GET THIS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723932June 8, 2015
UNKNOWN OR OTHER
COLUMBIA, SC--I TOOK THE VEHICLE TO THE DEALERSHIP TO REPAIR AN IGNITION ISSUE AND TOLD THEM THAT I WAS HAVING A WHINING-TYPE ENGINE NOISE WHEN I ACCELERATED WHILE THE A/C WAS ON, AND THAT THE A/C WAS STARTING TO LOSE ITS COOLING CAPACITY. THE TECHNICIAN INFORMED ME THAT MY COMPRESSOR WAS GOING OUT, BUT THAT IT WOULD PROBABLY LAST INTO THE SUMMER, BUT BY THE END OF APRIL I HAD TO HAVE IT REPLACED, TO THE TUNE OF $1260. EVEN THOUGH MY CAR WAS OUT OF WARRANTY BECAUSE OF YEARS, IT HAD LESS THAN 28,000 MILES ON IT AT THE TIME OF THE COMPRESSOR FAILURE. I CONTACTED GM AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO SINCE THE VEHICLE WAS BEYOND THEIR 3-YEAR WARRANTY PERIOD. I POSTED THIS ISSUE ON A SITE CALLED REPAIRPAL, AND I HAVE RECEIVED NUMEROUS EMAILS FROM OWNERS WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723807June 7, 2015
SEATS
I WAS STRUCK FROM BEHIND (OTHER DRIVER EST. 35 MPH) I WAS SITTING STILL AT ZERO SPEED. DURING THIS REAR-END COLLISON THE DRIVER SEAT BACK SUPPORT AND HEAD REST BROKE. I ENDED UP IN THE BACK SEAT OF MY VEHICLE CAUSING BACK INJURIES. I AM QUESTIONING THE DURABILITY OF THE FRONT SEATS OF THIS VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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