Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10716179May 13, 2015
UNKNOWN OR OTHER
CHECK ENGINE LIKE ON. ENGINE TEMPERATURE TOO LOW CAUSING THE HEAT NOT TO WORK. REPLACED THERMOSTAT AND SEALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716172May 13, 2015
UNKNOWN OR OTHER
KEY COMES OUT OF THE IGNITION WHILE THE CAR IS RUNNING, CAN TAKE THE KEY IN AND OUT OUT OF THE IGNITION WHILE THE CAR IS DRIVING, DOES NOT TURN THE CAR OFF. ALSO SOMETIMES THE STEERING WHEEL DOES NOT LOCK AND PREVENTS YOU FROM BEING ABLE TO START THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715894May 12, 2015
ENGINE
MY VEHICLE HAS SIMILAR ISSUES THAT OTHER CONSUMERS HAVE COMPLAINED ABOUT: (1) LOSS OF POWER ON THE HIGHWAY AFTER PRESSING ACCELERATOR PEDAL DOWN TO GAIN SPEED. ENGINE HAS HESITATED AND BACK-FIRED. (2) EXCESSIVE OIL CONSUMPTION STILL REMAINS AN ISSUES EVEN THOUGH I HAVE BROUGHT TO THE DEALER SEVERAL TIMES. (3) CLANGING NOISE IN THE ENGINE WHICH I HAVE COMPLAINED ABOUT SINCE I PURCHASED THE VEHICLE TURNED OUT TO BE A TIMING BELT ISSUE. VEHICLE LOST MOST POWER AND I BARELY GOT THE VEHICLE BACK TO MY DRIVEWAY. WHEN I WENT TO START VEHICLE NEXT DAY TO BRING TO A REPAIR SHOP, ONLY THE STARTER WAS SPINNING [ENGINE WOULD NOT TURN OVER AS I FOUND OUT THE TIMING BELT DISINTEGRATED]. BY NOT KNOWING THERE WAS A SPECIAL COVERAGE BULLETIN ISSUED FOR THIS PROBLEM [EXTENDS FOR 10 YEARS/120,000 MILES I BELIEVE], MY LOCAL REPAIR SHOP BROUGHT IT TO MY ATTENTION AND SAID ALTHOUGH MY REGULAR WARRANTY ENDED, I SHOULD BRING TO DEALER. IT WAS REPLACED FOR FREE BY DEALER DUE TO SPECIAL COVERAGE IN NOVEMBER 2014 [OVER 4 YEARS OF COMPLAINING ABOUT EXCESSIVE ENGINE NOISE]. BROKEN TIMING BELT CREATED DAMAGE INSIDE THE ENGINE BUT DEALER COVERED ALL DAMAGE. AFTER THE TIMING BELT WAS REPLACED, IT SOUNDED LIKE I HAD A WHOLE NEW ENGINE AS IT WAS SO QUIET. THERE IS STILL A SMALL RATTLING NOISE DURING START-UP, BUT GOES AWAY AFTER ENGINE RUNS. (4) GAS MILEAGE NEVER HAS COME CLOSE TO CHEVROLET'S REPORTED ESTIMATES FOR THIS VEHICLE [I GET ABOUT 20 MPG ON FLAT HIGHWAYS].
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715380May 8, 2015
STEERING
INTERMITTENTLY, THE STEERING WAS SERIOUSLY COMPROMISED WHEN DRIVEN. CONTACTED GM AND THEY SENT ME TO A GM CERTIFIED DEALERSHIP/TECHNICIAN. THE TECHNICIAN INFORMED ME THAT THE CAR WAS UNSAFE TO DRIVE (DUE TO A "TWISTED STEERING SHAFT") AND STEERING COULD COMPLETELY FAIL AT ANY TIME. I ESCALATED THE ISSUE TO A CHEVROLET SENIOR ADVISOR IN DETROIT. THE SENIOR ADVISOR INFORMED ME THAT THERE WAS NO OUTSTANDING RECALLS FOR THIS TYPE OF ISSUE. I INFORMED THE ADVISOR THAT THIS DEFECT COULD INJURE / KILL SOMEONE IF NOT MADE PUBLIC. HE INDICATED THAT THERE WAS NOTHING HE COULD DO FURTHER... I JUST DON'T WANT SOMEONE TO GET SERIOUSLY HURT BECAUSE OF THIS ISSUE. PLEASE INFORM THE PUBLIC OF THIS ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715428May 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
WHILE DRIVING MY 2011 EQUINOX THE CAR SEEMS TO INTERMITTENTLY MISFIRE, CAUSING THE WHOLE CAR TO SHAKE. SOME DAYS THE CAR SEEMS TO RUN FINE, SOME DAYS IT RUNS BADLY. SOMETIMES THE ENGINE LIGHT COMES ON, SOMETIMES THE CHECK STABILITRAC LIGHT COMES ON. SOMETIMES THE CAR RUNS FINE AND NO LIGHT COMES ON. THE PROBLEM SEEMS TO BE GETTING WORSE AND HAPPENS MORE FREQUENTLY. IN THE LAST WEEK THE CAR HAS STARTED TO RUN FOR 3-5 SECONDS AFTER SHUTTING OFF THE IGNITION. IT ALSO HAS BEGUN TO RUN VERY ROUGH AND ALMOST STALL , BUT NOT EVERY TIME I DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715072May 7, 2015
ELECTRICAL SYSTEM
IGNITION SWITCH GETS STUCK AND YOU CAN NOT TURN THE CAR ON. SOMETIME YOU CAN NOT GET THE KEY OUT AND SOMETIMES T FEELS LIKE THE PINS IN THE SWITCH ARE NOT DROPPING . THIS ORIGINALLY HAPPENED WHEN WE PURCHASED THE VEHICLE A COUPLE OF YEARS AGO AND NOW HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714912May 6, 2015
VISIBILITY/WIPER
I WAS DRIVING HOME FROM WORK IN A VERY BAD RAIN STORM ON ROUTE 9 IN NEWINGTON CT GOING SOUTHBOUND (PLEASE CHECK THE WEATHER FOR THAT DAY AROUND 5:10PM). THIS IS A HIGHWAY WHERE CARS WERE TRAVELING PROBABLY BETWEEN 50 ? 60 MILES PER HOUR DURING RUSH HOUR TRAFFIC, WHEN THE WINDSHIELD WIPERS JUST STOPPED WORKING. I WAS DRIVING BLIND DOWN A MAJOR HIGHWAY IN POOR WEATHER CONDITIONS. I WAS LUCKY ENOUGH TO BARELY FIND THE BREAKDOWN LANE WHILE FALLING OFF THE ROAD PERIODICALLY AS I COULD NOT SEE WHERE THE ROADSIDE WAS. I SLOWLY WORKED MY WAY ON TO THE EXIT 29 RAMP SO I COULD SIT UNTIL HELP ARRIVED. THE DEALER REPLACED THE MOTOR. OVER THE COURSE OF FOUR MONTHS, THE HEATING MECHANISM THAT CONTROLLED THE DIRECTION OF THE HEATER, AND THROTTLE BODY WERE REPLACED. THE FIRST INCIDENT WITH THE HEATING WAS DISCOVERED DURING A COLD WINTER MORNING AS THE CONSUMER WAS DRIVING AND THE DEFROSTER WAS NOT PROVIDING ANY HEAT TO CLEAR THE WINDOW. THE SECOND INCIDENT OCCURRED WHILE DRIVING TO WORK AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714920May 6, 2015
VISIBILITY/WIPER
HEATER WAS NOT CHANGING MODES, THERE WAS NO ACTUATOR MOVEMENT, THEREFORE NO DEFROSTER DURING WINTER. THIS LEFT ME WITH POOR VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714918May 6, 2015
VEHICLE SPEED CONTROL
I WAS DRIVING TO WORK ON ROUTE 66 IN EAST HAMPTON, CT WHEN THE CAR JUST STARTED HESITATING AND NOT DRIVING PROPERLY. I IMMEDIATELY HAD TO FIND A SAFE PLACE TO PULL OFF SO AS NOT TO CAUSE AN ACCIDENT AND CALLED ON-STAR. I TURNED THE CAR ON AND OFF SEVERAL TIMES BEFORE IT FINALLY SEEMED DRIVE-ABLE. ON-STAR PERFORMED A DIAGNOSTIC TEST AND SAID THERE WAS DEFINITELY SOMETHING WRONG AND TO PROCEED TO THE CLOSEST CHEVROLET DEALER IMMEDIATELY. IT WAS DETERMINED BY JACKSON CHEVROLET THEY HAD TO REPLACE THE THROTTLE BODY. I DON'T UNDERSTAND HOW SOMETHING LIKE THAT CAN BREAK IN ONLY 4 YEARS OF OWNING THE CAR AND IT WAS A REAL SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714242May 3, 2015
AIR BAGS
I WAS STOPPED BEHIND ANOTHER VEHICLE MAKING A TURN. I WAS THEN REAR ENDED BY ANOTHER VEHICLE AT APPROX. 30MPH. THIS CAUSE ME TO BE PUSHED INTO THE VEHICLE IN FRONT OF ME. THERE IS EXTENSIVE DAMAGE FRONT AND REAR OF MY VEHICLE. THE AIRBAGS NEVER DEPLOYED. RIGHT AFTER THE ACCIDENT, ONSTAR CALL ME TO AS IF I NEED MEDICAL ATTENTION, BECAUSE THERE SYSTEM ALERTED THEM OF A AN ACCIDENT. NOW BOTH MY FRONT SEATBELTS ARE LOCKED IN PLACE AND THE SERVICE AIRBAG LIGHT IS ON. I WAS PUSHED SO HARD INTO THE VEHICLE INFRONT OF ME THAT MY METAL BUMPER SUPPORT IS CRACKED 80% OF THE WAY THROUGH. I SUSTAINED A MILD CONCUSSION AND WHIPLASH BECAUSE OF THIS ACCIDENT. WITH ALL THE DAMAGE FRONT AND REAR, THOSE AIRBAGS SHOULD HAVE BEEN DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10714237May 3, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHEN I WAS OUT RUNNING ERRANDS ON 5/2/15 WITH MY (XXX) YEAR OLD, AS I WAS ARRIVING CLOSER TO MY DESTINATION MY CAR STARTED SHAKING THE CHECK ENGINE LIGHT CAME ON, THE STABILITRAK LIGHT CAME ONE AND I STARTED TO ACCELERATE THE CAR AND THE PEDAL WAS ALL THE WAY TO THE FLOOR AND THE CAR HESITATED FOR A MIN OR SO THEN IT STARTED TO REV UP AND I WAS ABLE TO PULL OFF. THEN WHEN I GOT TO WHERE I WAS GOING I TURNED THE CAR OFF AND ACCORDING TO THE MANUAL THE STABILITRAK SHOULD GO OFF AND IT USUALLY ACTIVATES DUE TO CHECK ENGINE LIGHT COMING ON. I CAN HONESTLY SAY THAT WHEN YOU ARE IN TRAFFIC AT A STOP AND TRYING TO PULL OFF THIS IS A VERY DANGEROUS SITUATION. AFTER BEING IN THE STORE FOR AT LEAST 30MINS OR MORE WHEN I COME BACK OUT THE CHECK ENGINE LIGHT IS STILL ON BUT THE STABILITRAK LIGHT IS OFF. I AM NO MORE THAN 20 MINS AWAY FROM MY HOME BUT ON THE WAY BACK HOME IT TOOK AT LEAST 45 MINS BECAUSE THREE TIMES WHILE IN TRAFFIC WAITING FOR THE LIGHT TO TURN GREEN THE CARD STARTED HAVING THE SOLDERED ACCELERATION PROBLEMS AGAIN. I AM JUST RELIEVED THAT THE DRIVERS BEHIND ME IN EACH OCCURRENCE WHICH WOULD BE A TOTAL OF 4 WAS VERY PATIENT. I DID DO A DIAGNOSTIC REPORT WITH ONSTAR AFTER THE SECOND INCIDENT AND I WAS INFORMED THAT THERE WERE 3 CODES ON MY CAR NOW AND THE LOSS OF POWER CAN BE AN ISSUE FOR THESE CODE AND TO GET THE CAR TO THE DEALER WITHIN 7 DAYS. THIS SEEMS TO BE AN ISSUE THAT HAS BEEN LISTED ON THIS SITE MORE THAN ONCE. I AM NO LONGER UNDER THE WARRANTY FOR THIS VEHICLE AND FROM WHAT I HAVE READ IS A VERY EXPENSIVE REPAIR. I AM NOT SURE WHY CHEVY/GM IS NOT ACKNOWLEDGING THIS ISSUE FROM WHAT I HAVE SEEN ON THIS SITE AND EDMUNDS.COM, CAR COMPLAINTS.COM AND YOU TUBE THIS A VERY REAL AND SERIOUS ISSUE. THIS ISSUE NEEDS TO BE ADDRESSED SOON THAN LATER. I DON'T UNDERSTAND WHY THERE HASN'T BEEN ANYTHING DONE ABOUT THIS. I AM SCARED TO DRIVE MY CAR NOW. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714264May 3, 2015
ELECTRICAL SYSTEM
I PURCHASED A 2007 CHEVY EQUINOX AT A CHEVY DEALERSHIP IN 2014. A COUPLE OF WEEKS AFTER PURCHASE I STARTED HAVING TROUBLE WITH THE KEY IN THE IGNITION. IT WOULD SOMETIMES GET SO I COULD NOT PULL IT OUT OF THE IGNITION AFTER PUTTING THE VEHICLE IN PARK. I HAVE WAITED FOR A YEAR, BECAUSE I BELIEVED THE PROBLEM WOULD GET BETTER. THE PROBLEM HAS CONTINUED, AND IS SLOWLY GETTING WORSE. I HAVE EVEN TRIED DIFFERENT SETS OF KEYS TO SEE IF THAT MADE A DIFFERENCE, IT HAS NOT. IT DOES NOT MATTER IF THE VEHICLE IS PARKED ON A FLAT SERVICE OR ON AN INCLINE, THE KEY KEEPS GETTING STUCK IN THE IGNITION. I HAVE EVEN TAKEN ALL OTHER KEYS OFF THE KEY RING THINKING THAT WOULD MAKE A DIFFERENCE, IT DID NOT. THE ONLY WAY THAT I CAN GET THE KEY OUT IS BY SHAKING THE SHIFTER ON THE FLOOR AND WOBBLE THE STEERING WHEEL BACK AND FORTH. THAT DOES NOT ALWAYS WORK, SO SOMETIMES I HAVE TO TURN THE VEHICLE BACK ON AND OFF AGAIN TO GET IT TO COME OUT. I AM AFRAID THAT ONE OF THESE TIMES I AM NOT GOING TO BE ABLE TO GET THE KEY OUT OF THE IGNITION WHICH WILL MAKE IT EASIER FOR SOMEONE TO BREAK INTO IT AND STEAL IT FROM ME. I HAVE GONE BACK TO THE DEALERSHIP THAT I PURCHASED THE VEHICLE AND TOLD ME THAT I WOULD HAVE TO REPLACE THE IGNITION CYLINDER AT MY OWN EXPENSE SINCE THERE IS NO OFFICIAL RECALL ON THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714266May 3, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
DRIVING ON THE INTERSTATE AND RECEIVED THE REDUCED ENGINE POWER MESSAGE WHICH CAUSED THE LOSS OF ACCELERATION POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714273May 3, 2015
POWER TRAIN, ENGINE
HI, MY 2012 EQUINOX STALLED ON ME WHILE I WAS IN REVERSE. I WAS BACKING OUT A DRIVE WAY AND IT STARTED TO JERK. AFTER JERKING IT DID EVENTUALLY GO IN GEAR. ONCE I PUT IT IN DRIVE I DROVE NO LESS THEN A MILE AND THE CAR CUT OFF. I TURN IT BACK ON AND PUT IT BACK IN DRIVE AND IT STALLED OUT AGAIN. THAT WAS THE FIRST INCIDENT IT HAPPEN A SECOND TIME ON 5/2/15. WHILE DRIVING MY CAR WAS JERKING WHEN AT A STOP LIGHT AND THEN IT STALLED OUT ON ME AGAIN. AM NOT SURE WHY THIS IS HAPPENING CONSIDERING I DO HAVE REGULAR MAINTENANCE DONE ON MY CAR. IF THIS IS A KNOWN ISSUE PLEASE LET ME. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714199May 2, 2015
ENGINE, POWER TRAIN
TAKE KEY OUT AND ENGINE DOES NOT SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713820April 30, 2015
ENGINE
I HAVE OWNED A 2006 CHEVY EQUINOX SINCE 2008. WE RECENTLY NOTICED A SWOOSHING FLUID NOISE COMING FROM THE DASH. WHEN THE CAR IDLES THE TEMP LIGHT GAUGE COMES ON AND THE NEEDLE GOES TO HOT. TOOK IT TO BILL JACOBS CHEVROLET IN JOLIET ILLINOIS TODAY AND THE ADVISED IT HAS A LEAKY HEAD GASKET WITH A MINIMUM COST TO REPAIR OF $1500. AFTER RESEARCHING THIS ON THE INTERNET, THERE HAVE BEEN NUMEROUS COMPLAINTS FROM CONSUMERS WITH THE SAME EXACT PROBLEM DIRECTED TO GM AND THEY HAVE DONE NOTHING. MANY MECHANICS HAVE SAID IT IS A DESIGN FLAW AND GM SHOULD BE DOING A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713502April 29, 2015
ENGINE, POWER TRAIN
WHILE DRIVING DOWN I-96 IN MICHIGAN AT MILE 62, I FELT AN EXPLOSION UNDER MY FEET. THERE WAS A LARGE CLOUD OF BLACK SMOKE FOLLOWED BY FLAMES UNDERNEATH AND OUT THE BACK OF THE VEHICLE. I PULLED TO THE SIDE OF THE ROAD, RAN TO SAFETY WHILE WATCHING THE VEHICLE BURN UNDERNEATH. THE AIR DRAFT FROM PASSING TRAFFIC EXTINGUISHED THE FIRE. QUALIFIED TECHNICIANS AT OUR LOCAL CHEVROLET DEALER HAVE TOLD US THERE IS A GOLF-BALL SIZE HOLE AND A SOFTBALL SIZE HOLE IN THE ENGINE IN ADDITION TO NUMEROUS ISSUES RESULTING FROM THE FIRE (MELTED FUEL AND BRAKE LINES, CHARRED AND BUBBLED PAINT AND MELTED PLASTIC PARTS, ETC.) ALTHOUGH THIS IS COVERED BY GM WARRANTY AND THEIR INVESTIGATION "TOTALED" THE CAR , CUSTOMER SERVICE HAS NOT OFFERED ASSISTANCE THAT WILL COVER REPLACEMENT OF THIS VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10713480April 28, 2015
STEERING
AS I'M DRIVING AT ANY SPEED MY STEERING COLUMN RUBS AND MAKES IT HARD TO TURN CORNERS. HAVE TO FORCE MORE JUST TO DRIVE CAUSE IT DOESN'T FEEL LIKE IT HAS POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713483April 28, 2015
ELECTRICAL SYSTEM
THE VEHICLE WAS STOPPED. ALL FOUR PASSENGER DOORS WOULD NOT OPEN AND THE OCCUPANTS WERE TRAPPED INSIDE THE VEHICLE. THE OCCUPANTS ATTEMPTED TO OPEN THE DOORS BY RELEASING THE DOOR LOCKS (THE DOOR LOCK BUTTONS POPPED UP) AND BY USING THE DOOR HANDLES WITHOUT SUCCESS. THE OCCUPANTS WERE ABLE TO ROLL DOWN THE WINDOWS AND TRIED THE EXTERNAL DOOR HANDLES WITHOUT SUCCESS. THE OCCUPANTS CONTACTED ONSTAR FOR ASSISTANCE. ONSTAR WAS UNABLE TO RELEASE THE DOOR LOCKS. ONSTAR INVOLVED EMERGENCY ONSTAR ASSISTANCE OVER THE TELEPHONE, WITHOUT SUCCESS. THE OCCUPANTS REMAINED TRAPPED INSIDE THE VEHICLE. ONSTAR INSTRUCTED THE DRIVER TO DRIVE TO THE NEAREST CHEVROLET DEALER FOR ASSISTANCE. WHILE ENROUTE TO THE DEALERSHIP, ON THE HIGHWAY TRAVELING 65-70 MPH, THE REAR, DRIVER-SIDE DOOR RELEASED AND OPENED, RESULTING IN THE LIGHTING OF THE DOME LIGHTS AND THE "DOOR AJAR" INDICATOR ON THE DASH. THERE WERE OCCUPANTS IN THE BACK SEAT OF THE VEHICLE AT THE TIME, ON THE DRIVER-SIDE. ONCE ARRIVING AT THE DEALERSHIP, THE VEHICLE WAS PLACED IN PARK. THE FRONT-PASSENGER DOOR OPENED. THE REAR, DRIVER-SIDE DOOR OPENED. HOWEVER, THE FRONT, DRIVER-SIDE DOOR DID NOT OPEN AND REMAINED LATCH AFTER SEVERAL ATTEMPTS. EVENTUALLY, THE DRIVER DOOR OPENED AND ALL OCCUPANTS VACATED THE VEHICLE. THE VEHICLE WAS TURNED OVER TO THE SERVICE DEPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712888April 25, 2015
POWER TRAIN, ENGINE
I REPLACED THE EGR VALVE SENSOR AND HOSE STILL GETTING A CODE 1404.I DON'T UNDERSTAND WHAT THE MAIN PROBLEM COULD BE UNLESS IT'S THE PCM CAUSING PROBLEMS AND IT HAS BEEN CHANGED AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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