Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10732873July 9, 2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEATING, VENTILATION, AND AIR CONDITIONING SYSTEM WERE NOT OPERATING PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS KNOWN BY THE MANUFACTURER WHO DIAGNOSED THAT THE BLOWER MOTOR SPEED AND MODE SELECTION CONTINUED TO FUNCTION; HOWEVER, THE HEATER WOULD NOT BE AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE MILEAGE SURPASSED THE ACCEPTED MILEAGE FOR CUSTOMER SATISFACTION CAMPAIGN NUMBER: 10044379-4513(EQUIPMENT/VISIBILITY); THEREFORE, THE CONTACT COULD NOT BE ASSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732603July 8, 2015
SEAT BELTS
IT HAS BEEN GOING ON TWO YEARS THAT MY SEAT BELT HAS BEEN MESSED UP AND I DON'T KNOW WHY, THE DRIVER SEAT BELT IS COMPLETELY LOCKED AND THE PASSENGER SEAT IS LOOSE AND WHEN I TOOK IT TO HOMESTEAD DEALERSHIP THEY SAID THAT I HAD TO PAY 4,000.00 TO GET IT FIXED AND THEY COULDN'T EVEN TELL ME WHY THAT HAPPENS. I HAVE 3 KIDS AND EVERYDAY I DRIVE THE CAR I HAVE TO WORRY ABOUT THEIR SAFE BECAUSE OF THE SEAT BELTS. I FEEL THAT I SHOULDN'T HAVE TO PAY FOR THAT AND ALL I WANT IS FOR IT TO GET FIXED AND I DON'T HAVE THAT KIND OF MONEY. SEAT BELT IS THE MAIN SAFETY WHEN IT COMES TO DRIVING AS WELL AS HAVING KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732414July 7, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, THERE WAS A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V459000 (FUEL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732422July 7, 2015
AIR BAGS
MY HUSBAND AND I PURCHASED A 2011 CHEVROLET EQUINOX ON 8/20/14, MILEAGE 29,548 FROM CARMAX IN GLENCOE IL. WE ALSO PURCHASED THE EXTENDED WARRANTY. SHORTLY AFTER WE PURCHASED THE VEHICLE THE SERVICE AIRBAG LIGHT CAME ON AND I WOULD CONSTANTLY HAVE TO CLEAR IT FROM THE SCREEN SO I COULD VIEW THE DIGITAL SPEDOMETER. I MADE A CALL IN REGARDS TO THE ISSUE AND WAS INFORMED THAT THERE WAS NO RECALL FOR THIS ISSUE. I WAS VERY FRUSTRATED AND CONTINUED TO DEAL WITH THIS ANNOYING PROBLEM FOR QUITE SOME TIME. IN MAY 2015, MY FATHER URGED ME TO HAVE IT CHECKED OUT BECAUSE HE FELT IT WAS A MAJOR SAFETY CONCERN. SO I MADE AN APPOINTMENT FOR 7/1/15 WITH THE SERVICE DEPARTMENT AT THE PLACE WHERE WE PURCHASED THE VEHICLE. MILEAGE AS OF 7/1/15 WAS 39,609 AFTER THEY TOOK A LOOK AT THE VEHICLE, THEY INFORMED ME THAT THERE WAS A PROBLEM WITH THE CONNECTORS. ALTHOUGH THE PARTS WERE COVERED UNDER WARRANTY, I STILL HAD TO PAY FOR THE LABOR TO THE TUNE OF $250.00. I AM NOT SURE WHY THERE HAS NOT BEEN A RECALL BECAUSE THIS IS OBVIOUSLY A SAFETY ISSUE. I ALWAYS GET SCREWED OVER :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732244July 6, 2015
ENGINE
CAR ALWAYS DROVE BEAUTIFUL. PURCHASED USED IN JANUARY, DIED IN JUNE. DRIVING UNDER NORMAL CONDITIONS AND SUDDENLY RAN HOT. PULLED OVER AND COOLED DOWN. NURSED IT HOME PULLED OVER TWICE IN 15 MILES TO COOL DOWN. DIAGNOSED BY ASE CERTIFIED MECHANIC. DEALER WAS UNAVAILABLE BY CELL. MANY COMPLAINTS ON INTERNET AND YOUTUBE.COM ABOUT THE SAME SITUATION. SUDDEN RISE IN TEMP LIKE A STUCK THERMOSTAT, BUT IT'S A HEAD GASKET....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732252July 6, 2015
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
INCIDENT OCCURRED: JUNE 30, 2015 A TRACTOR TRAILER WAS PASSING ANOTHER VEHICLE AND PROCEEDED TO COME INTO THE LEFT LANE. I HAD CRUISE CONTROL ENGAGED. THE TRUCK CAME OVER ADMITTEDLY AT A SPEED THAT WAS GOING SLOWER THAN THE RATE OF SPEED I HAD ON MY CRUISE CONTROL. WHEN I WENT TO APPLY THE BRAKE, I FELT AS THOUGH MY CAR WAS NOT DECELERATING ENOUGH BASED ON THE PRESSURE I WAS APPLYING TO THE BRAKE. I QUICK CHECKED MY SIDE MIRROR- I WAS UNABLE TO GO AROUND THE DRIVER BECAUSE A CAR WAS NEXT TO ME AND I CHECKED MY REARVIEW MIRROR TO ENSURE I WAS NOT GOING TO BE REAR-ENDED AS WELL- KNOWING I WAS TOO CLOSE AND GOING TO COLLIDE WITH THE TRUCK DRIVER AT THIS POINT. I APPLIED AS MUCH PRESSURE AS I COULD TO THE BRAKES TO DECELERATE BUT UNFORTUNATELY STILL COLLIDED WITH THE DRIVER. MY AIR BAGS DID NOT DEPLOY- DESPITE THIS, IT ALLOWED ME TO SEE MY MIRRORS IMMEDIATELY FOLLOWING THE INCIDENT SO THAT I COULD SAFELY COAST TO THE SHOULDER OF THE PA TURNPIKE WITHOUT DISRUPTING TRAFFIC. MY 2 CONCERNS: WAS BRAKING FAULTY WHEN CRUISE CONTROL IS ENGAGED? ALSO- MY AIR BAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10732117July 3, 2015
ELECTRICAL SYSTEM
CHECK ENGINE LIGHT CAME ON. MECHANIC HAD OFF AND ON FOR 3 WEEKS, UNABLE TO FIND CAUSE. DMV ISSUED WAVIER ON 4/9/2015 SO THAT WE COULD GET RENEWAL TAGS. TOOK TO ANOTHER MECHANIC WHO WAS RECOMMENDED BY FIRST ONE. THEY REPLACED R&R CANISTER PURGE SOLENOID AND THE WIRING HARNESS ON 6/22/2015. THE LIGHT STAYED OFF FOR A COUPLE OF DAYS. WE RETURNED TO MECHANIC. PICKED UP ON 6/29/2015, LIGHT STAYED OFF UNTIL 7/2/2015. WE ARE SUPPOSED TO RETURN TO MECHANIC ON MONDAY DUE TO THIS BEING HOLIDAY WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731797July 2, 2015
POWER TRAIN
FOR THE PAST SEVERAL MONTHS MY CAR HAS BEEN DOING THE FOLLOWING: 1. I START MY CAR, AND IT WILL REV LIKE I PUT MY FOOT ON THE GAS. 2. IF I AM AT A STOP LIGHT/SIGN MY ENGINE WILL SHAKE AND ACT LIKE IT WANTS TO DIE, BUT IT DOESN'T. 2. WHEN I TURN MY CAR OFF, IT WILL CONTINUE TO RUN FOR 1-2 MORE SECONDS BEFORE COMPLETELY SHUTTING DOWN. I TOOK MY VEHICLE TO MY MECHANIC, AND HE SAID THAT THE FUEL IS LEAKING INTO THE CRANK CASE. I HAVE TO HAVE THE HIGH PRESSURE FUEL PUMP REPLACED. UNFORTUNATELY I AM OVER THE WARRANTY. ALL OUT OF POCKET. THIS IS EXTREMELY DANGEROUS, IT COULD CAUSE AN EXPLOSION, OR FIRE, AND NEEDS TO BE RECALLED IMMEDIATELY. THIS COULD KILL SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731819July 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING AT 30 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 45,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731448July 1, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. WHILE THE CONTACT WAS DRIVING HOME, THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WAVE PLATES FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. UPDATED 09/03/15*LJ UPDATED 09/10/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731416July 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT A SEMI-TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE WITH FORCE. THE CONTACT'S VEHICLE THEN CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED A CONCUSSION, UPPER AND LOWER BACK PAINS, NECK PAIN, AND ARM PAIN. THE CONTACT RECEIVED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 62,271.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731349June 30, 2015
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I WAS AT A STOP LIGHT PREPARING TO TAKE A RIGHT TURN ON RED, WHICH IS LEGAL IN OKLAHOMA, AFTER COMING TO A COMPLETE STOP, AND AS I HAD BEGUN THE TURN SLIGHTLY DEPRESSING THE GAS PEDAL, THE CAR DIED AND ALL LIGHTS AND POWER WAS LOST. I COASTED THE VEHICLE INTO THE PARKING LOT OF A GAS STATION THAT WAS ON THE CORNER NEAREST TO ME AND AFTER TWO TO THREE MINUTES THE CAR STARTED AGAIN AND EVERYTHING WAS WORKING AS NORMAL. MANY TIMES WHILE DRIVING, NIGHT OR DAY, THE FORWARD COLLISION ALERT WILL BEGIN BEEPING AND FLASHING AS IF YOU ARE ABOUT TO HAVE A FORWARD COLLISION WITH ANOTHER VEHICLE, YET THERE IS NOTHING IN FRONT OF YOU LITERALLY FOR MILES AT SOME TIMES. THIS ALSO CAUSES THE BRAKES TO BE DEPRESSED AND THE CAR TO SLOW DOWN, EVEN ON THE HIGHWAY, WHEN THE FORWARD COLLISION ALERT SYSTEM MALFUNCTIONS. ALSO, THE DISPLAY FOR THE RADIO AND VARIOUS OTHER FUNCTIONS OF THE VEHICLE HAS ON SEVERAL OCCASIONS FROZE THE IMAGE ON THE SCREEN AND NOT ALLOWED ANY AIR, RADIO, OR ANY OTHER FUNCTIONS TO BE ABLE TO BE CHANGED, SOMETIMES FOR SEVERAL HOURS. ALSO THE REAR DOOR WILL SOMETIMES REMAIN LOCKED WHEN ALL OTHER DOORS ARE UNLOCKED WITH THE REMOTE CONTROL UNIT AND/OR THE BUTTONS IN THE VEHICLE. THERE IS DEFINITELY SOMETHING GOING ON WITH THE ELECTRICAL SYSTEM IN THIS VEHICLE AND I HAVE AN APPOINTMENT TO TAKE IT IN TO THE DEALERSHIP I AM PURCHASING THE VEHICLE FROM, ON THIS UPCOMING FRIDAY JULY 3RD, 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731002June 29, 2015
UNKNOWN OR OTHER
HEAT STOPPED WORKING. COOLANT LEVELS ARE FINE, NO EXPLANATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731022June 29, 2015
VISIBILITY/WIPER
3 WEEKS AFTER PURCHASING THIS VEHICLE FROM A USED CAR LOT, THE WIPERS STOPPED OPERATING WHILE IN USE. THE MOTOR WAS WORKING PROPERLY, HOWEVER MY MECHANIC FOUND THAT THE WIPER TRANSMISSION HAD FAILED. HE STATED THAT IN HIS OPINION, THIS IS A COMMON ISSUE DUE TO THE FACT THAT THE LOCAL CHEVROLET DEALERSHIP HAD SEVERAL OF THIS PART IN STOCK. THIS REPAIR WAS NOT COVERED UNDER THE 90-DAY WARRANTY PROVIDED BY THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. I BELIEVE I SHOULD BE REIMBURSED BY THE MANUFACTURER FOR THIS REPAIR, WHICH TOTALED $367.35 (RECEIPT AVAILABLE UPON REQUEST) AND AN INVESTIGATION SHOULD BE CONDUCTED ON THESE WIPER TRANSMISSIONS AS THIS IS A SERIOUS SAFETY HAZARD. IN RESEARCHING THIS ISSUE ONLINE, I HAVE FOUND THAT OTHERS HAVE COMPLAINED OF THE SAME ISSUE ON THE 2011 CHEVROLET EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730740June 27, 2015
UNKNOWN OR OTHER
MY FAMILY WITH A NEWBORN AND I WAS GOING TO GET ICE CREAM AT A ESTABLISHMENT. MIND YOU IT WAS A VERY HOT DAY, AND UPON LEAVING WE COULDN'T LEAVE BECAUSE THE KEY WOULDN'T TURN OVER. THE KEY WAS STUCK IN THE LOCK POSITION ONLY. I BELIEVE THE IGNITION CYLINDER ISN'T ANY GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730522June 26, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
THIS VEHICLE EXHIBITS THE EXACT SAME ISSUES NOTED IN BULLETIN #12313B, WHICH AFFECTS THE 2010 AND 2011 2.4L EQUINOX. OVER THE LAST SEVERAL MONTHS THE ENGINE BECAME INCREASINGLY LOUDER. A LARGE AMOUNT OF FUEL WAS DISCOVERED IN THE CRANKCASE. THE DEALER REPLACED THE TIMING CHAIN ASSEMBLY AND THE HIGH PRESSURE FUEL PUMP AS OUTLINED IN BULLETIN #12313B, BUT THE 2012 MODEL YEAR IS NOT INCLUDED UNDER THE SPECIAL COVERAGE OF 10 YEARS, 120K MILES, AS OUTLINED IN THE BULLETIN. THIS SPECIAL COVERAGE SHOULD BE EXTENDED TO LATER MODEL CHEVROLET EQUINOX 2.4L ENGINES. THE COVERAGE IS A NECESSITY DUE TO THE WEAR THAT HAS OCCURRED FROM FUEL BEING IN THE OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730183June 24, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SHORTLY AFTER PURCHASING THIS NEW EQUINOX, THE DASH LIGHTS WOULD GO OFF AND THEN COME BACK ON AFTER A PERIOD OF TIME AND VARIABLE MILES OF TRAVEL. I INFORMED THE GARAGE WHERE I PURCHASED THIS VEHICLE AND THEY SAID THE LITTLE KNOB ON THE DASH NEEDED TO ADJUSTED. THIS DID NOT WORK. I HAVE HAD THIS VEHICLE TO THREE DIFFERENT GARAGES AND TOLD THEM OF THIS PROBLEM AND TO ENTER IT INTO THE HISTORY OF THIS VEHICLE. NONE OF THEM HAVE SOLVED THE PROBLEM AND IT IS A SAFETY FACTOR WHEN DRIVING AT NIGHT. THE VEHICLE NOW IS OUT OF WARRANTY BUT THE PROBLEM STILL EXISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730243June 24, 2015
AIR BAGS
MY CAR WAS BROADSIDED BY A TRUCK THAT DID NOT STOP AT A RED LIGHT.THE TRUCK STRUCK MY CAR IN THE DRIVER'S DOOR.THE SIDE AIR BAG DID NOT DEPLOY AND THERFORE THE DRIVER WAS INJURED UNECSSARILY.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10726799June 23, 2015
POWER TRAIN
ON JUNE 21, 2015 WHILE ON MY WAY HOME FROM WORK, I STOPPED BEHIND A VEHICLE THAT WAS MAKING A LEFT TURN. WHEN I WENT TO ACCELERATE, MY VEHICLE ACTED LIKE IT DIDN'T WANT TO SHIFT. THE MOTOR REVVED UP INSTEAD. I HAD A VEHICLE COME UP BEHIND ME AND THANKFULLY THEY WERE ABLE TO DRIVE INTO THE OTHER LANE AN GO AROUND ME, OTHERWISE I WOULD HAVE GOTTEN HIT. I MANAGED TO GET IT OFF THE ROAD. HAD IT HAULED TO THE DEALER. TODAY I'M TOLD THAT THE TRANSMISSION, CATALYTIC CONVERTER, AND THE TIMING CHAIN ARE ALL BAD AND TO REPLACE WILL BE $5500. I JUST REPLACED THE TIMING CHAIN NOV OF 2014 AT A COST TO ME OF $800. THE DEALER TOLD ME IT WOULD BE $1500 TO FIX, SO I HAD IT FIXED AT ANOTHER REPAIR SHOP. THEN I FIND OUT WHILE BROWSING AROUND MY ONSTAR ACCOUNT THAT THERE ARE 2 EXTENDED WARRANTIES FOR THE TIMING CHAIN. WHY DIDN'T THE DEALER KNOW THAT? NOW I HAVE TO PAY FOR IT AGAIN BECAUSE I'M 188 MILES PAST THE EXTENDED WARRANTY. I CALLED A REPUTABLE TRANSMISSION REPAIR SHOP TO GET A QUOTE FOR THE TRANSMISSION REPAIR. I WAS TOLD THAT THEY REPAIRED 2 OF THE SAME VEHICLE LAST WEEK AND CANNOT GET A GM TRANSMISSION DUE TO THE FACT THAT THEY ARE ON NATIONAL BACKORDER BECAUSE GM KNOWS THEY ARE FAULTY. THERE SHOULD BE A RECALL ON THIS. GM SHOULD HAVE TO STAND BEHIND THEIR PRODUCTS. I WILL NEVER OWN ANOTHER GM VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726962June 23, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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