Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10747692August 10, 2015UNKNOWN OR OTHER
THE INSTRUMENT PANEL CLUSTER LENS ALLOWS FOR AN EXCESSIVE GLARE THAT NOT ONLY PREVENTS THE DRIVER FROM BEING ABLE TO ADEQUATELY READ THE SETTINGS OF THE ANALOG GAUGES, BUT IS ALSO A NUISANCE AND A DISTRACTION ALLOWING THE GLARE FROM THE LENS/COVERS TO BLIND THE DRIVER'S VISION, IN ADDITION TO THE GLARE THAT COMES FROM THE GEAR SHIFT LEVER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747695August 10, 2015ENGINE
I WAS DRIVING HOME AND ENGINE OVERHEATED, ALMOST DIDN'T GET OFF ROAD. TOOK TO A GARAGE AND $433. LATER WITH TOW BILL, THEY REPLACED THERMOSTAT AND FLUSHED IT. ONE WEEK LATER DID THE SAME THING PLUS KEPT POPPING UP OIL CHANGE NEEDED AND HAD ALREADY DID THAT FEW MONTHS BEFORE. FILLED WITH GAS AND IT POPPED UP LOW FUEL. HAD IT LOOKED AT AGAIN AND THEY SAID HEAD GASKET, WHICH QUOTED $2500. BUT SEVERAL HAVE TOLD ME THEY HAD WORKED ON SEVERAL WITH SAME PROBLEM, SAID EQUINOX ARE KNOWN FOR THIS! WHY IS THERE NOT A RECALL ON THIS PROBLEM? I AM ON SS AND THIS IS HARD FOR ME TO HANDLE MONEY WISE. I'M JUST UPSET THAT THIS IS HAPPENING TO SEVERAL OTHERS AND THEY JUST ACCEPTED IT AND DIDN'T COMPLAIN!!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747295August 9, 2015SERVICE BRAKES
MY WIFE WAS DRIVING WHEN THE BRAKES BEGAN TO SEIZE AND THERE WAS A BURNING SMELL. SHE CONTINUED TO ATTEMPT TO DRIVE AND THE CAR WAS SLOW TO ACCELERATE WHICH CAUSED THE CAR TO OVERHEAT. THE WARNING LIGHT CAME ON AND ADVISED TO TURN OFF AC AND STOP CAR. SHE STATED THAT THE BRAKE PEDAL WAS VERY HARD TO PRESS. SHE STOPPED THE CAR ALLOWED IT TO COOL DOWN THEN PROCEEDED TO CAUTIOUSLY DRIVE HOME. I IMMEDIATELY DROVE IT AND NOTICED A SLIGHT BURN SCENT BUT THE CAR SEEMED TO BE OK OTHER THAN THE POWER BRAKES WERE NO LONGER FUNCTIONAL. AFTER THE CAR SAT FOR 6-7 HOURS I DROVE IT FOR ABOUT 1/2 HOUR WITH THE POWER BRAKES NOW FUNCTIONING. I TOOK IT TO THE SHOP AND HAD ENTIRE SYSTEM (CALIPERS, ROTORS, PADS, LINES, ETC.) EXAMINED AND AT THAT TIME IT COULD NOT BE REPLICATED. MY WIFE DROVE IT THE FOLLOWING DAY AND AFTER 25 MINUTES OF INTERSTATE DRIVING THE POWER BRAKES WERE AGAIN NOT FUNCTIONING. SHE PARKED IT FOR 3 DAYS AT THE AIRPORT AND UPON HER RETURN THE POWER BRAKES WORKED FOR ABOUT 15 MINUTES BEFORE THEY NO LONGER WORKED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747084August 7, 2015ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE TRACTION CONTROL AND THE STABILIZER WARNING INDICATORS REMAINED ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. THE FAILURE BECAME PROGRESSIVELY WORSE AND OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10747136August 7, 2015AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
PASSENGER AIR BAG DOES NOT WORK WHEN SOMEONE IS IN FRONT PASSENGER SEAT. DRIVERS WINDOW & LOCK STOPPED WORKING(HAS BEEN REPAIRED). SERVICE TRACTION CONTROL & SERVICE STABILITRAK LIGHTS ARE ON. EGR VALVE CODE, TORQUE CONVERTER CODE, EVAP SYSTEM CODE, AND ABS CODE. THERE IS ALSO A SQUEEKING NOISE FROM THE FRONT DRIVER SIDE WHEEL. I TAKE VERY GOOD CARE OF MY CAR & HAS LESS THAN 77K MILES. ALSO LIKE OTHERS HAVE COMPLAINED I TOO GET HURT ON THE BACK OF MY LEG WHEN GETTING OUT OF THE PASSENGER SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10747033August 7, 2015VEHICLE SPEED CONTROL
WHEN DRIVING ON THE HIGHWAY, MY VEHICLE IS HESITANT TO INCREASE SPEED, WHICH COULD ALMOST CAUSE TRAFFIC INCIDENTS. I AM EXPERIENCING JERKING AND HESITATION AS THE SPEED CHANGES OR THE GEARS CHANGE. THE HIGHWAY HAS A SPEED LIMIT OF 60-65. IT MAKES IT DIFFICULT TO DRIVE DURING THE FLOW OF TRAFFIC AS THE CAR IS JERKING LIKE IT WILL CUT OFF. I TOOK MY VEHICLE TO HAVE A DIAGNOSTIC TEST AND THE TEST STATED THAT THERE IS A MISFIRE IN THE SPARKPLUGS. I'VE HAD A FULL TUNE-UP AND THE SPARKS PLUGS CHANGED BUT I AM STILL HAVING THE SAME PROBLEM. ALSO, THE ABS AND TRACTION CONTROL LIGHT WILL NOT GO OFF. MY BREAKS HAS BEEN REPAIRED AND I AM AFRAID OF DRIVING THIS VEHICLE FOR SAFETY REASON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746696August 6, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE SUDDENLY LOST ALL POWER AND STARTED ROLLING BACKWARDS WHILE IN DRIVE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746722August 6, 2015AIR BAGS
I WAS DRIVING IN TRAFFIC WHEN THE CAR IN FRONT OF ME STOPPED ABRUPTLY IN FRONT OF ME. I READ ENDED HIM GOING ABOUT 40 MILES PER HOUR. MY AIR BAGS DID NOT INFLATE. I EXITED THE CAR AND BEGAN SPEAKING WITH THE OTHER DRIVER WHEN WE HEARD A POP IN MY CAR. SMOKE STARTING COMING OUT OF THE ENGINE COMPARTMENT AND THEN ALMOST IMMEDIATELY MY CAR ENGINE CAUGHT ON FIRE. THE CAR WAS NOT RUNNING. I INJURED MY KNEE AND SHOULDER IN THE INCIDENT.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10746300August 5, 2015ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE TIMING CHAIN FAILED, CAUSING THE VEHICLE TO JERK AND THE ENGINE TO EMIT A LOUD NOISE WHEN STARTING. THE LIGHTS ON THE INSTRUMENTAL PANEL ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE TIMING CHAIN WAS REPLACED SEVERAL TIMES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE ENGINE NEEDED TO REPLACE. THE ENGINE WAS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10746194August 4, 2015AIR BAGS
THE PASSENGER SEAT AIRBAG DOES NOT COME ON WHEN ANYBODY IS SITTING IN THE SEAT REGARDLESS OF THE WEIGHT. THE CAR WAS TAKEN TO MILTON RUBEN CHEVROLET IN AUGUSTA, GA. FOR AN ESTIMATE OF REPAIR. THE ESTIMATE TO REPLACE THE SEAT MAT SENSOR WAS $980.00. MY WIFE AND I DO NOT HAVE THAT KIND OF MONEY TO SPEND TO HAVE IT REPAIRED. I HAVE CONTACTED CHEVROLET ABOUT THE PROBLEM. THE 2007 CHEVROLET EQUINOX HAD A RECALL FOR THE SAME ISSUE AND MY QUESTION WAS "WHY WAS THE 2008 EQUINOX'S NOT RECALLED FOR THE SAME ISSUE". CHEVROLET STATED THAT THE GOVERNMENT HAS NOT FORCED THEM TO RECALL THE 2008 EQUINOX'S. I WISH THAT I HAD GOTTEN THE MAN'S NAME. I ALSO FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND THE BBB WAS NOT ABLE TO HELP MY WIFE AND I. I ALSO STATED TO THE BBB THAT IF SOMEONE GETS HURT IN A WRECK DUE TO THE FAULTY PASSENGER AIRBAG, I WOULD BE LOOKING TO THEM FOR ANSWERS. THE ONLY HELP THAT MILTON RUBEN CHEVROLET WOULD GIVE MY WIFE AND I WAS TO GIVE US A DISCOUNT ON A NEW CHEVROLET. WE CANNOT AFFORD TO BUY A NEW CAR AT THIS TIME.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10745712August 3, 2015ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE OVERHEATED. THE ENGINE STALLED AND THE VEHICLE WAS ABLE TO BE RESTARTED AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO LOW COOLANT LEVEL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR CLAMP NEEDED TO BE REMOVED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744975July 30, 2015STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744702July 29, 2015STEERING
LATELY DRIVING HAS BEEN A BIT OF A CHALLENGE; TURNING CORNERS TOUGH WHICH LEAD ME TO THINK MAYBE I NEEDED STEERING FLUID OR SOMETHING! SOMETHING WAS EXACTLY IT! WHILE DRIVING HOME FRIDAY NIGHT, 7/24 GOING MY USUAL ROUTE (90W HIGHWAY IN OHIO) I WENT TO TURN FOR THE OFF RAMP AND WHEEL/STEERING LOCKED COMPLETELY, THERE WAS A KNOCK WITH EACH ATTEMPT TO TURN AND IT WOULD LET ME MOVE. LUCKILY I AM NOT ONE TO PANIC AND THERE WERE NO CARS BEHIND OR IN FRONT NEAR ME; THANK GOD! I TIPTOED HER TO THE EDGE AWAY FROM TRAFFIC AND CONTACTED THE NEAREST TOW/GARAGE. THE MECHANIC SAID I WAS LUCKY BECAUSE I COULD HAVE BEEN KILLED BECAUSE THE WHOLE STEERING LOCKED COMPLETELY ON A MAJOR HEAVY TRAFFIC HIGHWAY. :-( I REALLY LIKE MY EQUINOX AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS FROM ANY OTHER VEHICLE, BUT I AM NOW SEEING MORE & MORE SITUATIONS INVOLVING THE STEERING!!!!WHAT'S GOING ON? ARE THE NEWER MODELS HAVING THE SAME PROBLEM? UPDATED 9/15/15 *LN.... UPDATED 09/30/15*BF UPDATED 11/10/15. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744815July 29, 2015ENGINE
THE FIRST TIME MY 05 EQUINOX OVERHEATED ON ME WAS WHEN I WAS GETTING READY TO PARTY ON A HILL AND IT OVERHEATED ON ME THEN WE REPLACED THE RADIATOR AND THE WIRES IN MY VEHICLE THEN TOOK IT TO NISSAN AND THEY SAID THAT PITTS BROKE MY PURGE VALVE AND TRIED GLUING IT BACK SO THEY FIXED THAT AND TOLD ME MY VEHICLE WAS FIXED AND THAT IT WONT OVERHEAT ON ME AGAIN WELL ON MY WAY HOME, I WASNT EVEN 10 MINUTES AWAY FROM BEING HOME AND IT OVERHEATED ON ME AND ANTI FREEZE WAS ALL OVER THE GROUND NISSAN TOLD ME IT COULD BE MY HEAD GASKET BUT THEY WEREN'T FOR SURE BUT THEY SAID SINCE I LET SOMEONE ELSE FIX MY CAR THEY WEREN'T GOING TO PAY FOR MY VEHICLE TO GET FIXED BUT I CALLED THE OTHER PEOPLE THAT FIXED MY VEHICLE SAID THEY NEVER TOUCHED MY PURGE VALVE AND IF THEY DID THEY WOULD HAVE FIXED IT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744833July 29, 2015UNKNOWN OR OTHER
WE WERE DRIVING TO THE AIRPORT, CAME OUT OF CONSTRUCTION ONTO UPHILL PART OF HIGHWAY. I WAS ACCELERATING AND HEARD A "POP".THOUGHT A TIRE BLEW, SAW WHITE SMOKE ON THE SIDES OF THE CAR AND PULLED OVER. MY BOYFRIEND GOT OUT IMMEDIATELY TO LOOK FOR A BLOWN TIRE. I PUT THE CAR IN PARK, SHUT OFF THE IGNITION AND BLACK SMOKE BEGAN POURING INTO THE CAR. I KNEW THERE WAS NOT A BLOWN TIRE AND YELLED FOR BOYFRIEND TO HELP GET OUR TWO YOUNG CHILDREN OUT OF THE CAR. OPENED THE BACK DOOR AND COULDN'T SEE THE KIDS DUE TO ALL OF THE BLACK SMOKE AND ENTIRE FRONT END WAS ON FIRE WITHIN SECONDS. I GOT THE KIDS TO SAFETY AND THE CAR PROCEEDED TO BLOW UP THREE SEPARATE TIMES IN WELL UNDER 10 MINUTES. THE MAN DRIVING BEHIND US HELPED AND STATED TO ME THAT FUEL WAS LEAKING FROM THE CAR WHILE HE DROVE BEHIND US PRIOR TO THE "POP" WE HEARD. IT WAS A TOTAL LOSS, NO POLICE REPORT DESPITE HIGHWAY BEING SHUT DOWN FOR A HOUR AND DETECTIVES SHOWING UP LATER. INSURANCE COMPANY WASN'T GOING TO INVESTIGATE, I GOT GM INVOLVED AND NOW THEY MIGHT. WAS GIVEN A CASE # BY GM, CALLED TWICE, NO RESPONSE BACK FOR 6 DAYS. I WANT TO KNOW THE CAUSE OF THIS. 5 YEAR OLD PERFECTLY MAINTAINED CARS WITH NO WARNING SHOULD NOT CATCH FIRE AND BLOW UP. I SAW AN ARTICLE ABOUT A MAN IN CONNECTICUT WITH A SIMILAR INCIDENT AND HIS WAS RELATED TO A REGIONAL RECALL THAT DID NOT INCLUDE THAT STATE. I LIVE IN WESTERN PENNSYLVANIA AND QUESTION IF THIS COULD BE ASSOCIATED. THE CAR COULD HAVE KILLED OUR CHILDREN AND HARMED INNOCENT PEOPLE ON A BUSY HIGHWAY. WE WERE FORTUNATE TO HAVE GOOD PEOPLE HELP US AND REACT SO QUICKLY. THE STATE POLICE OFFICER HAD US LEAVE IMMEDIATELY TO CATCH OUR FLIGHT AND TOLD US THERE WAS NOTHING WE COULD DO AND THEY HAD THE CAR TOWED. WE WERE UNABLE TO GET THE NAMES OF TWO MEN THAT HELPED DUE TO SHOCK AND BELIEF THAT THERE WOULD BE A POLICE REPORT.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 2
- Deaths:
- 0
- #10744837July 29, 2015ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS
DRIVING DOWN THE STREET AND I HEAR WARNING SIGNAL LOOK DOWN AT DASH IT SAYS STABILIZERTRACK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10744121July 28, 2015UNKNOWN OR OTHER
AFTER LIFTING THE LIFT GATE IT FELL AND HIT ME ON TOP OF MY HEAD AND KNOCKED ME TO THE GROUND, THE LIFT GATE NO LONGER PULLS UP EASILY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743920July 27, 2015AIR BAGS, ELECTRICAL SYSTEM
TOOK MY 2007 EQUINOX TO DEALERSHIP WHERE I BUT IT IN MAY OF 2007 TO TELL THEM ABOUT PASSENGER SIDE AIRBAG NOT WORKING CORRECTLY WHEN CERTAIN INDIVIDUALS LUKE MYSELF WERE SITTING IN PASSENGER SEAT AND I WAS TOLD NOTHING THEY COULD DO THAT I JUST NEEDED TO CARRY A GALLON OF WATER ON MY LAP BECAUSE I WAS TO SMALL. FYI I WEIGH 120. ALSO THE KEY KEEPS GETTING STUCK IN THE IGNITION I THINK THIS IS VERY UNSAFE ALONG WITH THE AIRBAG. WOULD LIKE A RESPONSE ASAP MY EQUINOX ONLY HAS 42000 MILES .
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743966July 27, 2015STEERING, ENGINE
AFTER TAKING THE CAR OUT FROM A STOP SIGN, THE STEERING WHEEL LOCKED AND COULD NOT ACCELERATE. THE CAR STARTED TO SLOW DOWN. I WAS ABLE TO PUT THE GEAR ON PARK ONCE THE CAR STALLED AND TURN OFF THE IGNITION. I THEN TURNED ON THE IGNITION AND EVERYTHING WAS NORMAL. ONCE I REACHED MY DESTINATION I TURNED OFF AND ON THE IGNITION AND CHECK ENGINE LIGHT CAME ON. UPON TAKING TO THE MECHANIC THEY FOUND OUT THE CAM SENSOR HAD TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10743591July 27, 2015ELECTRICAL SYSTEM, ENGINE
HAVING PROBLEMS STARTING SUB. NEW BATTERY, ALL LIGHTS AND RADIO WORKS, KEY SLIDES OUT WHEN CARE IS ON. ENGINE AND FAN COME ON FOR NO REASON.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0