Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10919023October 26, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS PULSATES BY ITSELF WHILE DRIVING MAKING IT HARD TO STOP WHEN I NEED TO. WHEN I DO PUSH DOWN ON THE BRAKES IT PUSHES BACK PREVENTING ME FROM STOPPING QUICKLY OR AT ALL. AFTER A WHILE DRIVING LIKE THIS THE ABS TRACTION LIGHT COMES ON AND STAYS ON UNTIL I TURN IT OFF AND THEN IT HAPPEN ALL OVER AGAIN. I HAVE BEEN TO THE DEALER TO HAVE IT FIX BUT THE PROBLEM KEEPS REOCCURRING. IN 2012 THE CAR JUST STOP ON THE ROAD THAT WASN'T BRAKE RELATED CAUSING US TO GET HIT FROM BEHIND AND THE AIRBAG DIDN'T DEPLOY. THE CAR NOW IS HAVE ELECTRICAL PROBLEMS WHERE IT SEEMS LIKE ONE THING IS FAILING AFTER ANOTHER. FOR EXAMPLE SIDE MIRRORS DON'T WORK, REAR WINDSHIELD WIPER STOP WORKING, AIRBAG NEVER DEPLOYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919594October 25, 2016
VISIBILITY
LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE 2013 CHEVROLET EQUINOX WINDSHIELD WIPER RECALL. *SMD THE CONSUMER STATED WHILE DRIVING IN THE RAIN, SHE HAD THE WIPERS ON THE HIGHEST SETTING WHEN SUDDENLY THE WIPERS FROZE. THE CONSUMERS VISIBILITY WAS IMMEDIATELY REDUCED. THE CONSUMER CALLED AAA AND THEY WERE ABLE TO FIX THE WINDSHIELD WIPERS SUFFICIENTLY TO COMPLETE HER TRIP. THE CONSUMER STATED SHE NEVER RECEIVED A RECALL NOTICE AND SHE REFERENCED RECALL # 16V582000. WHEN THE CONSUMER CALLED THE DEALER, THEY CONFIRMED THE RECALL. HOWEVER, THERE WAS CURRENTLY NO REMEDY. THE CONSUMER ENTERED HER VIN IN THE GENERAL MOTORS AUTOMATED SYSTEM AND NO ACTIVE RECALLS WERE APPLICABLE TO HER VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918894October 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918424October 24, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING ON TURNPIKE AT ABOUT 75, STABILITY CONTROL MESSAGE CAN UP FOLLOWED BY REDUCED ENGINE POWER MESSAGE. CAR REDUCED SPEED VERY QUICKLY WHILE IN MODERATE TRAFFIC. MANAGED TO MOVE TO SHOULDER SAFELY, HOWEVER CAR WOULD NOT RESTART. POWERED OFF VEHICLE FOR A FEW MINUTES. WHEN TURNED BACK ON TO ATTEMPT RESTART, MESSAGES ARE GONE BUT LEFT CHECK ENGINE LIGHT. VEHICLE WOULD TURNOVER AND SPUTTER BUT WOULD NOT REMAIN RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918429October 24, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING AND WOULD NOT TURN BACK ON. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS LATER RECEIVED; HOWEVER, THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918536October 24, 2016
ENGINE
MY 2011 EQUINOX SUDDENLY LOST POWER WHILE DRIVING AND COULD NOT CONTROL THE VEHICLE IN TRAFFIC. THE VEHICLE WOULD NOT START, BUT WOULD TURN OVER. FORTUNATELY I WAS ABLE TO PUSH IT OFF THE HIGHWAY AND TOW IT HOME. I THEN HAD IT TOWED TO DEALERSHIP IN BROCKPORT NY (SPURR GM DEALERSHIP). IT TOOK 3 WEEKS TO DIAGNOSE AND REPAIR. THE ROOT CAUSE ACCORDING TO THE MECHANIC WAS THAT THE ORIGINAL FACTORY TENSIONER TO THE TIMING CHAIN FAILED AND THE ENGINE WENT IMMEDIATELY OUT OF TIME - CAUSING IMMEDIATE FAILURE OF THE VEHICLE AND HENCE CONTROL ON THE ROAD. THE ENGINE NEEDED COSTLY REPAIRS OF $2600 WHICH IS FINE (MY FAMILIES LIFE IS WORTH WAY MORE) THE FACTORY ORIGINAL TENSIONERS EVIDENTLY FAIL REGULARLY BECAUSE THEY ARE HYDRAULIC AND THE INTAKE HOLES TO THE TENSIONER PLUG EASILY - CHEVY EVIDENTLY REPAIRS WITH AN IMPROVED PART THAT HAS A WIDER INTAKE PORT TO PREVENT CLOGGING. THIS IS A SAFETY ISSUE AS CONTROL OF THE CAR CAN BE LOST IMMEDIATELY, WITHOUT WARNING AND IT IS DIFFICULT TO CONTROL A CAR WITH SUCH A FAILURE CAUSING INJURY OR DEATH OF THE DRIVER OCCUPANTS OR ANYONE IN OTHER NEARBY LOCATIONS TO SUCH AN EVENT. CHEVY DOES NOT CONSIDER THE COMMON FAILURE A "SAFETY" PROBLEM RATHER A "MERE" MECHANICAL PROBLEM. IT IS WORTHY TO NOTE THE VEHICLE WAS OTHERWISE IN GOOD SHAPE, WELL MAINTAINED AND USED SYNTHETIC MOBIL-1 OIL - CHANGED 2 WEEKS PRIOR TO SUCH EVENT. THE DEALER REPAIRS NOTED NO OTHER MECHANICAL ISSUES TO THE VEHICLE RELATED TO POOR OR UNPERFORMED MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918634October 24, 2016
POWER TRAIN
WAS DRIVING HOME FROM THE GROCERY STORE AROUND 35 MPH AND THE TRANSMISSION SLIPPED, COASTED A COUPLE HUNDRED FEET, DOWNSHIFTED REALLY HARD AND STARTED MARKING NOISE. IT THEN CAME TO A STOP AND LOST 1ST GEAR. THE CAR DID NOT WANT TO MOVE IN REVERSE. WE WERE LUCKILY ABLE TO GET THE CAR OFF THE ROAD BEFORE IT COMPLETELY LOCKED UP. AFTER THAT, IT WOULDN'T EVEN GO INTO NEUTRAL. THE TRANSMISSION LOCKED UP. THE DEALER CALLED TODAY AND CONFIRMED THAT IT NEEDS A NEW TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918012October 22, 2016
VISIBILITY/WIPER
WHILE DRIVING IN HEAVY RAIN IN FREEWAY TRAFFIC AT APPROXIMATELY 60MPH WITH FLOW OF TRAFFIC, FRONT WIPER BLADES STOPPED MOVING. MANAGED TO MOVE VEHICLE TO SAFETY AND DISCOVERED WIPERS STILL MOVED FREELY BUT WIPER MOTOR WOULD NOT MOVE WIPER ARMS. NOTIFIED OF RECALL PREVIOUS WEEK, HOWEVER DEALER NOTIFICATION INDICATED PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918091October 22, 2016
SERVICE BRAKES, POWER TRAIN
ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10917956October 21, 2016
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE INDICATOR KEEPS SHOWING WILD NUMBERS ON ALL 4 TIRES 38, 32, 34, 35 FOR EXAMPLE EVEN WHEN THEY ARE PROPERLY INFLATED AT 35 LBS PER TIRE. THIS HAPPENS WHETHER DRIVING OR IN PARK. GOT LETTER FROM GM MY ONBOARD NAVIGATION NEEDED UPDATE FOR $135 AND THE CAR IS BARELY 2 YRS OLD AT 45K MILES. CALLED CEO OF GM COMPLAINED & THEY HAD THE ATTITUDE WELL WE CAN'T UPGRADE IT FOR FREE. THEY HAD TO HAVE KNOWN BEFORE THE 2014 MODEL WAS SOLD THAT THERE WAS GOING TO BE AN UPDATE IN 2016 BUT NO ONE TOLD ME AS THE BUYER/CUSTOMER AT TIME OF PURCHASE. DON'T THIN MY NEXT VEHICLE WILL BE A GM PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917989October 21, 2016
ELECTRICAL SYSTEM
I WAS DRIVING THE VEHICLE ON A RURAL ROAD AT APPROXIMATELY 55 MPH AND IT ABRUPTLY SHUT OFF. I HAD NO ELECTRICAL POWER AT THAT POINT AND SO I WASN'T ABLE TO USE THE HAZARD LIGHTS OR TURN SIGNALS. I ALSO WAS NOT ABLE TO STEER THE CAR OR BRAKE. THE BRAKE PEDAL COULD NOT BE DEPRESSED AT ALL. ONCE I COASTED TO A COMPLETE STOP AND SAT FOR ABOUT 30 SECONDS, ELECTRICAL POWER RETURNED (THE WARNING LIGHTS ON THE DASHBOARD ILLUMINATED). I WAS THEN ABLE TO RESTART THE CAR AND DRIVE AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917295October 19, 2016
AIR BAGS
DRIVERS SEATBELT PRETESIONER CONNECTOR SHORTED. AIRBAG FAULT LIGHT WAS ILLUMINATED. REPAIR COST WAS &161.60. I FEEL THIS SAFETY RELATED ITEM SHOULD BE COVERED UNDER WARRANTY. GM AND THE DEALER SAY SERVICE BULLETIN 14710 ONLY APPLIES TO CERTAIN 2010 EQUINOXES AND THAT MINE ISN'T INCLUDED BASED ON THE SERIAL NUMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916774October 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916664October 17, 2016
ELECTRICAL SYSTEM
TAKATA RECALL...MY VEHICLE HAS AN INTERMITTENT ISSUE OF A SLOW TO NO CRANK WHEN THE VEHICLE IS BEING STARTED. ONSTAR SENT THE FOLLOWING MESSAGE: YOUR 2015 CHEVROLET EQUINOX DETECTS A BATTERY SHORTED CELL. THE BATTERY IS NEEDED TO START THE VEHICLE. TO AVOID A SITUATION WHERE YOU CAN'T START YOUR VEHICLE, PLEASE SCHEDULE SERVICE WITH YOUR PREFERRED SERVICE PROVIDER AS SOON AS POSSIBLE, SO THEY CAN REPLACE YOUR BATTERY. YOU CAN STILL DRIVE YOUR CHEVROLET BUT IT MAY BECOME HARDER TO START. AND IF THE BATTERY DOES FAIL, YOU WILL NOT BE ABLE TO START THE VEHICLE. MY ODOMETER READS 39,000 THUS VOIDING ANY WARRANTY COVERAGE OF UP TO 36,000. THE VEHICLE IS ONLY 1-1/2 YEARS OLD, PURCHASED NEW. ONLINE RESEARCH HAS INDICATED THAT THIS HAS BEEN AN ONGOING ISSUE WITH THE CHEVROLET EQUINOX FOR THE 2015 MODELS AS WELL AS MANY OTHER MODEL YEARS. GM HAS BEEN UNABLE TO IDENTIFY THE ROOT CAUSE OF THEIR BATTERY ISSUES. IT APPEARS THAT SOMETHING IS CAUSING A DRAW ON THE SYSTEM AND GM HAS NOT BEEN ABLE TO IDENTIFY THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916671October 17, 2016
ELECTRICAL SYSTEM
MY VEHICLE HAS AN INTERMITTENT ISSUE OF A SLOW TO NO CRANK WHEN THE VEHICLE IS BEING STARTED. ONSTAR HAS ISSUED TWO COMMUNICATIONS AS FOLLOWS: YOUR 2015 CHEVROLET EQUINOX DETECTS A BATTERY HIGH RESISTANCE OR BATTERY CONNECTION ISSUE. YOUR 2015 CHEVROLET EQUINOX DETECTS A BATTERY SHORTED CELL. THE ODOMETER CURRENTLY READS 39,000 WHICH IS 3,000 MILES BEYOND THE 36,000 WARRANTY COVERAGE EVEN THOUGH THE VEHICLE IS ONLY 1-1/2 YEARS OLD. ONLINE RESEARCH HAS INDICATED THAT GM IS AWARE OF MULTIPLE BATTERY ISSUES WITH THE 2015 EQUINOX AS WELL AS OTHER MODEL YEARS, BUT HAS YET TO IDENTIFY THE SOURCE OF THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916492October 17, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916316October 16, 2016
AIR BAGS
PASSENGER SIDE AIR BAG IS INTERMITTINGLY ON AND OFF. IN MOTION AND SITTING STILL. GET "SERVICE AIR BAG" ON DIC, AND PASSENGER AIR BAG ON/ OFF INDICATOR SHOWS OFF WITH PASSENGER SEAT OCCUPIED. NO PATTERN - JUST SPORADIC. VERY CONCERNED ABOUT IT NOT WORKING IN A CRASH, AS WELL AS GOING OFF ON ITS OWN. HAPPENS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916372October 16, 2016
POWER TRAIN
BOUGHT THE CAR USED AND ONLY PUT ABOUT 20K MILES ON IT AND TRANSMISSION WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916273October 15, 2016
STEERING
MOTORHOME MONACO EXECUTIVE 45' TAG AXLE COACH 525HP CUMMINS TOAD CHEVROLET EQUINOX 2014 SUBJECT VEHICLE PURCHASED NEW 2014 NSA TOW BAR, 6000# LIMIT IN EXCELLENT CONDITION SURGE BRAKES BLUEOX BASEPLATE, PROFESSIONALLY INSTALLED IN EXCELLENT SHAPE. WHILE TOWING FOUR DOWN BEHIND MY MOTORHOME, I ENCOUNTERED ROAD CONSTRUCTION. TURNING SLOWLY ON A VERY BUMPY SITE, THE FRONT WHEELS OF THE CAR REFUSED TO FOLLOW THE TRACK OF THE MOHO AND BEGAN A VIOLENT SHAKING MOTION. I HAD TO STOP IN A TRAFFIC LANE ON THE INTERSTATE THEN PROCEED FORWARD AGAIN SLOWLY IN ORDER TO CORRECT THE WOBBLE. IT APPEARS THE ISSUE IS INSUFFICIENT CASTER ON THE FRONT END WHILE BEING TOWED. IT ALSO APPEARS TO ONLY OCCUR WITH THE 4CYL MODEL WITH ELECTRIC STEERING. THE 6CYL MODEL HAS HYDRAULIC STEERING. I HAVE BEEN ABLE TO RECREATE THE WOBBLE IN A SAFE LOCATION. IF IT OCCURS ON THE HIGHWAY IT'S VERY DANGEROUS AS THE VEHICLE COULD SEPARATE FROM THE TOWING VEHICLE. TWO POSSIBLE SOLUTIONS ARE NOT REMOVING THE FUSE RECOMMENDED IN MY MANUAL WHICH WOULD ALLOW THE ELECTRIC STEERING TO BE ENERGIZED. I'M NOT SURE OF ANY OTHER ISSUES THAT MIGHT RESULT FROM THIS PRACTICE. THE OTHER SOLUTION WOULD BE TO BUNGEE CORD THE STEERING WHEEL TO INCREASE PRESSURE ON THE FRONT END. AGAIN, NOT SURE OF CONSEQUENCES. I'M LOOKING FOR A PERMANENT SOLUTION SUCH AS A WIRING HARNESS/JUMPER WHICH WOULD STILL ALLOW THE FUSE TO BE PULLED YET KEEP THE STEERING ENERGIZED. CHRYSLER HAD A SIMILAR ISSUE WITH THE JEEP CHEROKEE. I AM HOPING THE EQUINOX IS SIMILAR IN CONSTRUCTION AND THIS IS A SOLUTION. I'VE BEEN TOWING FOR OVER 40 YEARS WITH 85,000 MILES ON THIS COACH. I LOOK FORWARD TO HEARING FROM YOU. TOGETHER PERHAPS WE CAN SOLVE THIS DANGEROUS CONDITION. I'M NOT ALONE WITH THIS ISSUE AS I HAVE DOCUMENTATION FROM OTHERS WHO'VE EXPERIENCED THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916037October 14, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, SUSPENSION
WHEN I 1ST BOUGHT THE CAR HAD TO CHANGE THE SUSPENSION, HEAD GASKET, ANTIFREEZE IS DISAPPEARING CAN'T SEE WHERE IT'S GOING KEY COMES OUT THE IGNITION VIN#[XXX] PURCHASED ON 8/19/15. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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