Chevrolet Equinox Complaints
9,502 consumer complaints on file.
- #10925113November 8, 2016FUEL/PROPULSION SYSTEM
"TAKATA RECALL" MY CAR HAS A VERY STRONG ORDOR OF GAS WHILE ITS PARKED AND WHILE I'M DRIVING. THE OR OR IS VERY STRONG IN THE BACK OF THE CAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10924690November 7, 2016VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10924314November 4, 2016FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT NOTICED A VERY STRONG FUEL ODOR INSIDE THE VEHICLE CABIN. THE CONTACT STATED THAT FOR THE PAST TWO YEARS, THE SAME FAILURE OCCURRED, ESPECIALLY IN COLD WEATHER. THE VEHICLE WAS NEVER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10924096November 3, 2016VISIBILITY/WIPER
"TAKATA RECALL" AS I WAS DRIVING ON THE HIGHWAY ON 11/2/2016 MY WINDSHIELD WIPERS COMPLETED STOP WORKING. ITS A RECALL ON MY BALL JOINTS IN THE WINDSHIELD WIPER MODULES(RECALL NUMBER 25302).AS STATED BY THE CUSTOMER ASSISTANCE CENTER, THERE NOTHING THAT CAN BE DONE BECAUSE THEY JUST DON'T HAVE THE PARTS TO FIX MY CAR. I PERSONAL THINK SOMETHING CAN BE DONE IN THE MATTER OF MY FAMILY SAFETY. I FEEL LIKE NOTHING HAVE BEEN RESOLVE IN THIS MATTER AND WOULD LIKE FURTHER ASSISTANCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10924129November 3, 2016POWER TRAIN
AFTER A MONTH OF OWNERSHIP AND ABOUT 900 MILES MY NEW EQUINOX WITH V6 AND AWD DEVELOPED A HOWLING NOISE WHEN DRIVING ON RURAL ROADS AT ABOUT 30-40 MPH THE HOWLING STAYS WITH THE CAR AND CAN BE HEARD ON HIGHWAYS AT 60 MPH. THE CAR HAS ALSO DEVELOPED A WHINING NOISE BOTH OF WHICH GENERAL MOTORS CLAIM ARE NORMAL NOISES FOR THIS VEHICLE. GM CALLS THIS CONDITION "DRIVELINE ECHO". TO MY KNOWLEDGE THE GMC TERRAIN AN IDENTICAL VEHICLE DOES NOT HAVE THIS PROBLEM. I PERSONALLY HAD A 2013 WITH NO PROBLEMS AND A FRIEND HAD A 2014 WITH NO PROBLEMS. IT APPEARS THE PROBLEM HAS STARTED WITH THE 2015 MODEL YEAR. GM ACKNOWLEDGES THE PROBLEM WHY CAN'T THEY BE MADE TO REPAIR IT? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923823November 2, 2016FUEL/PROPULSION SYSTEM
I WAS ON AN INTERSTATE HIGHWAY. THE AUTO IN FRONT OF ME CHANGED LANES AND I ACCELERATED TO GO PAST THE AUTO. THE ACCELERATOR STUCK TO THE FLOORBOARD AND WOULD NOT RELEASE EVEN AFTER REPEATED ATTEMPTS TO TRY AND GET IT TO RESPOND. I WAS ABLE TO SHIFT INTO NEUTRAL WHILE THE ENGINE WAS STILL AT FULL ACCELERATION. I WAS ABLE TO CHANGE LANES AND GLIDED TO A STOP IN THE EMERGENCY LANE. WHERE I WAS ABLE TO GET THE ACCELERATOR TO DISENGAGE. I WAS VERY LUCKY THE TRAFFIC PATTERN ALLOWED ME TO TAKE EVASIVE ACTION TO AVOID A COLLISION. THE ACCELERATOR IS AN ELECTRICAL SYSTEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923897November 2, 2016STRUCTURE:BODY
CONTACTED CHEVY/GM FOR MY DOORS RUSTING OUT ON THE BOTTOM SEAMS, THE LOCAL DEALER SAID GM WOULD NOT COVER THE WARRANTY BECAUSE THE RUSTING IS "NOT THROUGH" THE METAL, WHAT DO THEY WANT! A VEHICLE WITH HOLES IN THE DOORS!!! HOW "SAFE" IS THAT GM!??? THIS VETERAN DOES NOT UNDERSTAND A PUBLIC TAXPAYER BAILOUT AND THIS IS HOW THEY WANT THE VEHICLE THAT YOU OWN TO BE!??? SHAME ON GM AND CHEVROLET!!!!!!!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923899November 2, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE ATTEMPTING TO MERGE INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10923910November 2, 2016ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE IGNITION SHAFT WAS FAULTY. WHILE DRIVING HOME, THE VEHICLE CONTINUED TO SHUT OFF. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10920152October 31, 2016STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DOORS OF THE VEHICLE FAILED TO LOCK AND HAD TO BE LOCKED MANUALLY. ON ANOTHER OCCASION, THE DRIVER SIDE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919960October 29, 2016WHEELS
TIRE INFLATOR MONITOR IS STILL ACTING UP WON'T KEEP ACCURATE READING OR HOLD INFORMATION FOR LONGER THAN A FEW HOURS, VEHICLE IS STATIONARY!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919978October 29, 2016VISIBILITY/WIPER
DANGEROUS SITUATION. PASSING CARS (IN MOTION) ON INTERSTATE 81S WHILE RAINING. WIPERS STOP AND VISIBILITY HAMPERED. REPAIR - WIPER TRANSMISSION REMOVED AND REPLACED. THIS PROBLEM HAS BEEN RECORDED FOR MANY YEARS FOR THIS MAKE AND MODEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919997October 29, 2016AIR BAGS, ENGINE, SEATS
MY DRIVERS SEAT WAS CHANGED TWICE IN SIX MONTH, STILL DOESN'T WORK THE PASSENGER AIR BAG LIGHT COMES IF NOTING IS IN THE SEAT. THE OIL COMSUMPTION IS UNGODLY AND NOW I HAVE ANOIL LEAK ON THE PASSENGER SIDE OF MY ENGINE AND I NEED TO ADD 2 QUARTS OF OIL DAILY. ECOBOOST WENT OUT WITHIN A YEAR OF MY OWNERSHIP. CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR OIL LEAK AND IT IS STII PERSISTENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919790October 28, 2016VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE DEALER REPLACED THE PARTS TWICE AND THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) MONTHS LATER. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919916October 28, 2016ELECTRICAL SYSTEM, SEAT BELTS, STEERING
DEAR SIR OR MADAM, AFTER LONG WAITING FOR THOSE ISSUES RESOLVE; I DECIDED TO CONTACT PROFESSIONAL. I PAID OVER 40K FOR THIS VEHICLE AND I HAVE LOT OF PROBLEM. ALSO THE AIR CONDITIONER WAS BROKEN AND I PAID 1400 DOLLAR. HUGE PROBLEM WITH THESE CAR PLEASE CONTACT ME AS I WILL HIRED A LAWYER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919921October 28, 2016STEERING
ON 3/31/15, CHEVY DEALER THAT SOLD US THE CAR REPLACED THE STEERING GEAR SUBJECT TO BULLETIN 14232, BECAUSE WE GOT A LETTER FROM GM ADVISING US TO GET IT DONE. ON 10/17/16, POWER STEERING FAILED DURING A TURN ON CITY STREET, CAUSING EMERGENCY BRAKING AND NEAR MISS. THE POWER STEERING FROZE UP, AND THE WHEEL WOULD NOT TURN. THIS HAPPENED NEAR THE END OF A 10-MILE COMMUTE. ON 10/18/16, THIS SCENARIO WAS REPEATED NEAR THE END OF A 10-MILE COMMUTE. THE CAR WAS TOWED AT THIS TIME TO THE SAME DEALER. ON 10/25/16, DEALER RETURNED CAR TO US UN-REPAIRED, SAYING THEY COULD NOT DUPLICATE THE PROBLEM, THE CAR IS OUT OF WARRANTY, AND THAT THE PROBLEM IS A NEW ONE. THEY OFFERED TO REPAIR THE CAR FOR $400. WE TOLD THE DEALER THIS IS A KNOWN PROBLEM, THAT THEY REPLACED THE STEERING GEAR THAT IS CURRENTLY FAILING, AND THAT THERE IS A TEN YEAR NON-WARRANTY WINDOW ON THIS TYPE OF SAFETY REPAIR. ON 10/26/16 WE CALLED CHEVROLET CUSTOMER SERVICE TO COMPLAIN. THEY GOT BACK TO US ON 10/27/16 AND OFFERED TO FIX THE CAR FOR $400. THIS IS A DANGEROUS IF INTERMITTENT PROBLEM THAT IS KNOWN TO GM, AND THEY ARE OBLIGED TO FIX IT. THERE IS AT LEAST ONE OTHER CASE (NHTSA ID #10689932) OF STEERING FAILING AFTER STEERING GEAR REPLACEMENT PURSUANT TO BULLETIN 14232.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919317October 27, 2016VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND WAS SLOWLY DRIVEN HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE SAME DAY, THE CONTACT RECEIVED AN ADVANCED NOTICE OF AN UPCOMING RECALL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER. THE CONTACT WAS INFORMED THAT IT WAS A KNOWN ISSUE, BUT THERE WAS NO REMEDY AT THE MOMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT PROVIDED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919333October 27, 2016VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOTIFIED OF THE FAILURE. THE DEALER STATED THAT THERE WAS NO RECALL TO ADDRESS THE REPAIR AND REPLACED THE WIPER TRANSMISSION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919390October 27, 2016POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH, THE VEHICLE'S SPEED BEGAN TO DECREASE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10919725October 27, 2016STRUCTURE:BODY
THE DOORS ON MY CHEVY EQUINOX ARE RUSTING/ BUBBLING OUT ALONG THE BOTTOM SEAM, IT IS NOT MOVING!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0