Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10916088October 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL, REGARDLESS IF AN OCCUPANT WAS OCCUPYING THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V344000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915967October 13, 2016
STEERING
I WAS PULLING OUT OF A PARKING SPOT AT WALMART AND I COULDN'T TURN THE WHEEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915972October 13, 2016
ENGINE
I HAVE BEEN HAVING PROBLEMS WITH THE WATER PUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915452October 12, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MAY 2016, HAD ISSUE WITH MY 2014 EQUINOX INVOLVING THE ACCELEROMETER PEDAL & SENSOR DUE TO FAULTY WIRING. MY VEHICLE WAS JUST LESS THAN 2 YEARS OLD WITH 62K MILES AT THE TIME. WE WERE DRIVING DOWN THE HIGHWAY, WHEN THE MALFUNCTION OCCURRED AND SENT THE VEHICLE INTO REDUCED ENGINE POWER MODE. WHEN THIS HAPPENED THE VEHICLE STARTED TO QUICKLY LOSE SPEED DOWN AS IT HAPPENED JUST PRIOR TO GOING UP A HILL. HAD TO TRY AND GET VEHICLE OFF TO SHOULDER OF HIGHWAY, ACCELERATION PEDAL WAS COMPLETELY INOPERABLE DURING THIS TIME. CALL WAS PLACED TO GM REGARDING THIS ISSUE AND MY CONCERNS THAT IT COULD HAVE LEAD TO A CRASH, INJURY OR WORSE. GM HAD NO INTEREST IN COVERING THIS PROBLEM UNDER ANY WARRANTY AND DID NOT SEEM CONCERNED AT ALL WITH THE ISSUE OR MY CONCERNS THAT THE PROBLEM COULD HAVE LEAD TO A CRASH, INJURY OR WORSE. IN THE END I WAS LEFT WITH A $475 REPAIR CHARGE TO REPLACE AN $80 PART BY THE GM DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915577October 12, 2016
UNKNOWN OR OTHER
MY HEATER IS BLOWING COLD AIR. THE TEMPERATURE BLEND DOOR BROKE, AND IT WILL COST ME ALMOST $1000 TO FIX IT! THIS WOULD HAVE BEEN DEADLY IF IT HAD GONE OUT IN -30 DEGREE MINNESOTA WINTER TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915608October 12, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915200October 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING, THE ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE OIL WAS CHANGED; HOWEVER, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915271October 11, 2016
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY: WINDSHIELD); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915328October 11, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WASN'T INFORMED ABOUT THE EXCESSIVE OIL CONSUMPTION. LETTER NEVER MADE IT TO MY HOUSE. EXCESSIVE OIL CONSUMPTION HAS CAUSED THE CATALYTIC CONVERTER TO FAIL PREMATURELY . CHEVY ISSUED A SPECIAL WARRANTY BUT IT DISQUALIFIES YOU IF YOU HAVE MORE 120K MILES. CHEVY HAS KNOWN ABOUT THIS ISSUES SINCE 2011 BUT INTENTIONALLY WAITED TO ISSUE SPECIAL BULLETIN BECAUSE THEY WANTED TO DISQUALIFY AS MANY PEOPLE AS POSSIBLE.. THE SERVICE REP TOLD ME SINCE I DIDN'T PAY THE PREVIOUS REPAIR (WHICH WERE MANUFACTURER DEFECTS) THAT I AM BASICALLY RESPONSIBLE FOR THE REPAIRS. THIS CAR HAS HAD OVER 4 MAJOR REPAIRS THAT WERE DUE TO MANUFACTURER DEFECTS BUT THE REP IS SAYING THAT SINCE I'M THE ORIGINAL OWNER THEY WON'T ASSIST ME. I TOLD HER THE ISSUE IS WITH THE CAR, IT HAS NOTHING TO DO WITH THE OWNERSHIP WHICH IS WHY YOU'RE ISSUING ALL THE SPECIAL WARRANTIES. NONE OF THE MAJOR REPAIRS THAT WERE DONE ON THIS CAR ARE LISTED IN THE VEHICLE HISTORY REPORT ON CARFAX OR ON THE GM OWNER SITE WHERE IT STATES THAT SUCH REPORTS WILL APPEAR. I GOT THE SERVICE REPORT FROM THE DEALERSHIP WHEN I SAW THE SALES ASSOCIATE WITH IT. I TOLD THE REP HAD THE INFORMATION ABOUT THE EXCESSIVE OIL CONSUMPTION BEEN LISTED ON MY CHEVY PROFILE I WOULD HAVE HAD THE ISSUE FIXED THUS SAVING THE CATALYTIC CONVERTER. SHE STILL CLAIMED IT WAS SENT. THE CATALYTIC CONVERTERS NEED TO BE RECALLED WITHOUT EXCEPTION. HONDA REPLACED MY CRACKED MY ENGINE BLOCK NO QUESTIONS ASKED! THEY HAVE HONORED EVER WARRANTY I'VE EVER HAD AND FIXED EVERY MANUFACTURER DEFECT WITHOUT DRAMA. I CANNOT SAY THAT ABOUT CHEVY. THEY HAVE CAUSED ME NOTHING BUT STRESS OVER ISSUES THEY CREATED AND HAVE GOTTEN AWAY WITH IT AND TODAY I JUST LEARNED THAT MY CAR NOW HAS A FUEL PUMP RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915366October 11, 2016
AIR BAGS, SEAT BELTS
TAKATA RECALL. 2008 CHEVROLET EQUINOX, 56,000 MILES. MY SERVICE SAFETY BELT LIGHT CAME ON AS WELL AS ABS AND CHECK ENGINE AND ! ? IS THIS UNDER EXTENDED WARRANTY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915420October 11, 2016
VISIBILITY/WIPER
HAVE A 2014 EQUINOX LT. IS JUST OVER 2 YEARS OLD, WITH JUST OVER 65K MILES ON IT. JUST RECENTLY HAD THE WINDSHIELD WIPERS STOP WORKING WHILE ON THE HIGHWAY. CALLED GM DEALER REGARDING THE 2010-2013 MODEL YEAR WIPER BALL JOINTS IN WIPERS RECALL. SERVICE SPECIALIST TELLS ME MY 2014 IS NOT AFFECTED AND IS NOT INCLUDED IN THE RECALL AND "WOULD ONLY BE COVERED IF GM SEE FIT TO ISSUE ONE INCLUDING 2014 MODEL YEAR INCLUDING YOUR VIN". WELL GUESS WHAT THE PROBLEM IS THE SAME COMMON BROKEN BALL JOINT IN THE WIPER TRANSMISSION THAT THESE VEHICLES WERE RECALLED FOR. HOWEVER IN MY CASE BECAUSE MY MODEL YEAR IS NOT INCLUDED I HAVE TO FOOT A $180 REPAIR BILL. THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THE PROBLEM HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915031October 10, 2016
UNKNOWN OR OTHER
AIR BLEND DOOR BROKEN. HEATER BLOWS COLD AIR. VEHICLE WAS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915046October 10, 2016
ENGINE, POWER TRAIN
ENGINE HAS ALWAYS MADE A RATTLING NOISE WHICH NOW I BELIEVE LOOSE/WORN TIMING CHAIN. LAST WEEK THE EQUINOX WAS STALLING AT STOP SIGNS. IT WILL START RIGHT BACK UP THEN DIE AGAIN. ONCE IT'S TAKES OFF IT RUNS FINE. WE TOOK IT TO THE DEALER, THEY SAID THERE WERE 2 CODES. 1 READ ENGINE MISFIRE OTHER READ INTAKE CAM VALVE ACTUATOR (SOMETHING). THE DEALER CLEARED THE CODES (CHARGED ME FOR CLEARING CODES) AND THEN SAID THERE WAS NOTHING WRONG WITH CAR AND SENT ME ON MY WAY. COUPLE DAYS LATER IT DIES 3 TIMES IN A ROW AT STOP. THE CHECK ENGINE LIGHT COMES ON AND STAYS ON FOR ONE DAY. NEXT DAY CHECK ENGINE LIGHT GOES OFF AND VEHICLE RUNS FINE. LATER THAT DAY IT DIES AT STOP. I CALL DEALER TO GET ANOTHER APPOINTMENT AND THEY SAY WITHOUT CHECK ENGINE LIGHT ON OR IT DYING FOR THEM THERE ISN'T MUCH THEY CAN DO. DO A QUICK GOOGLE SEARCH OF EQUINOX TIMING ISSUE AND THIS IS A VERY COMMON ISSUE. OF COURSE NOW IT IS 3 MONTHS OUT OF THE 5YEAR POWERTRAIN WARRANTY. I HAVE READ WHERE THERE IS AN EXTENDED WARRANTY FOR THIS ISSUE. I HAVE A FEELING I'M GOING TO BE FORCED TO TAKE IT TO ANOTHER DEALERSHIP AFTER THEY DO NOTHING FOR IT AND CHARGE ME TO CLEAR ANY CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915110October 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
"TAKATA RECALL " FUEL GAGE GOING CRAZY 10- 16 -2016 STEERING LOCKED UP HARD TO STEER 10-2014 I WAS DRIVEING ANTI SKID WORK AND DOES NOT WORK. 10-2009 UNTIL NOW WHILE DRIVEING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915132October 10, 2016
AIR BAGS, SEAT BELTS
WAS INVOLVED IN ACCIDENT 9/8/2016. IT WAS A TOTAL LOSS. FRONT END HEAVILY DAMAGED. AIRBAGS DID NOT WORK OR THE PASSENGER SIDE SEATBELT. DRIVING STRAIGHT AT INTERSECTION AND OTHER PARTY RAN RED LIGHT STRIKING THE LEFT FRONT AND CAUSING FRAME TO CRACK.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10915167October 10, 2016
VISIBILITY/WIPER
" WINDSHIELD WIPER MODULES RECALL"- IT WAS RAINING DECEMBER 6, 2016. IT WAS THE FIRST DAY OF HURRICANE MATHEW AND THE JOB RELEASE US EARLY. MY CAR WAS IN MOTION ON THE STREET. I TURNED MY WIND SHIELD WIPERS ON AND IT WIPED. ONE TIME ACROSS THE WINDSHIELD AND STOPPED. I HAD NO VISIBILITY AND TRIED GET OFF THE ROAD AND CALL FOR HELP. I CALLED COGGIN CHEVROLET AND TALKED TO MICHELLE IN SERVICE. PER MICHELLE. THEY WILL BE CLOSED ON FRIDAY. I DROPPED MY CAR AT 7AM 10/8. THE GATE WAS OPEN BUT SERVICE WAS CLOSED. I RETURNED TO COGGIN CHEVROLET ON 10/10 AT 07:00. MY SERVICE ADVISOR WAS MIKE HOPPER. AT FIRST MIKE DIDN'T EVEN WANT TO GIVE ME A LOANER. RELUCTANTLY, I WAS GIVEN A LOANER. I RECEIVED A CALL BACK FROM MIKE SAYING REPAIR NEEDED IS AROUND $420.00 WINDSHIELD WIPER TRANSMISSION. BECAUSE THEY ARE UNSURE IF THAT IS APART OF THE RECALL. THEY THREATEN TO CHARGE HER CREDIT CARD IF THE LOANER WASN'T RETURN ON 10/11 AND NOT HONOR THE RECALL TO TEMPORARY FIX UNTIL THE REMEDY IS IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914946October 9, 2016
ENGINE
MY CHILDREN AND THEIR FRIEND WERE DRIVING BACK TO SCHOOL FOR A FORGOTTEN ITEM. THEY STOPPED FOR A RED LIGHT AND THE CAR STALLED OUT. MY SON (18), TOLD CAR BEHIND TO GO AROUND (LUCKILY, THEY DID NOT GET REAR ENDED). HE PUT CAR IN PARK, TURNED CAR OFF, AND RESTARTED IT, AND WAS ABLE TO GET TO DESTINATION. FAST FORWARD APPROX A WEEK LATER, THE CAR IS HESITATING, AND ENGINE LIGHT COMES ON. MY SON TOOK IT FOR AN OIL CHANGE TO SEE IF THAT WAS THE PROBLEM. THE ATTENDANT SAID THAT WHEN CHECKING THE DIP STICK BEFORE STARTING, THE DIP STICK WAS BONE DRY! THAT'S WEIRD...WE HAVE HAD NO OIL LEAKS ON OUR DRIVEWAY, TO BE ALERTED THAT THERE IS A PROBLEM. WHY WOULD THE CAR BE BURNING UP OIL THAT THERE WOULD BE NONE IN THE RESEVOIR? SO NOW, I GUESS WE WILL NEED TO MONITOR IT, BUT I SEE OTHER PEOPLE HAVE DOCUMENTED SIMILAR ISSUES. MY SON (18) USES THIS CAR A LOT. IT SEEMS LIKE THIS IS AN ABNORMAL ISSUE WITH THE VEHICLE. I DON'T UNDERSTAND WHY GM HASN'T LOOKED INTO THIS ALREADY. I HOPE IT DOES NOT TAKE SOMETHING BAD TO HAPPEN BEFORE IT IS LOOKED INTO. IT IS SCARY ENOUGH TO BE AT A RED LIGHT AND HAVE YOUR CAR STOP WORKING. PLEASE, SOMEONE TAKE NOTICE. CONSUMERS PAY A LOT OF MONEY TO DRIVE THEIR VEHICLES. DON'T TURN A BLIND EYE TO A POTENTIAL PROBLEM. WHAT IS MORE COST EFFECTIVE, LOOKING INTO THE PROBLEM AND FIXING IT OR LAWSUITS AFTER THE FACT. BE PROACTIVE....PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914985October 9, 2016
ELECTRICAL SYSTEM
WHAT IS HAPPENING: THE HEATER BLEND DOOR IS STUCK BLOWING ONLY COLD AIR. THIS IS AFTER THE ENGINE IS WARM AND WORKING PROPERLY. IN NORTHERN MINNESOTA THIS IS A HUGE PROBLEM. FROM A QUICK SEARCH THIS IS HAPPENING FAR TOO OFTEN FOR IT TO BE ANYTHING OTHER THAN A MANUFACTURE DEFECT. IT IS A VERY POOR DESIGN WHICH I BELIEVE SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914148October 6, 2016
ENGINE
STARTING APPROXIMATELY TWO WEEKS AGO MY CAR WOULD HESITATE WHEN ACCELERATING FROM A STOP AND EITHER LURCH WHILE GOING INTO GEAR OR WOULD CUT THE ENGINE. THIS WOULD HAPPEN EVERY DAY AND I WOULD LOSE THE ENGINE BETWEEN 1 AND 10 TIMES PER DAY. I TOOK MY CAR INTO THE DEALERSHIP ON TUESDAY, OCT 4, AND WAS TOLD IT WAS THE CAM ACTUATOR SOLENOID THAT WASN'T WORKING. I KNOW THERE IS A RECALL FOR THE YEAR, MAKE L, AND MODEL FOR MY CAR BUT THE VIN ISN'T COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913956October 5, 2016
ENGINE
THIS CAR USES EXCESSIVE OIL. I DRIVE SEVERAL MILES A DAY. I HAVE MENTIONED THIS TO THE LOCAL DEALER AND THEY GAVE ME A LIST OF ITEMS TO "FIX" WHICH COST SEVERAL THOUSAND DOLLARS. I HAVE TO MONITOR MY OWN OIL BECAUSE THE OIL LIGHT DOES NOT COME ON WHEN IT IS REAL LOW. IT DOES COME ON WHEN IT IS TIME FOR THE OIL TO BE CHANGED. I HAVE OWNED SEVERAL CHEVROLET VEHICLES BUT THIS ONE HAS CAUSED ME THE MOST PROBLEMS. I HAVE CALLED AND THERE DOES NOT APPEAR TO BE A RECALL OR LEGITIMATE EXPLANATION AS TO WHY THE CAR USES SO MUCH OIL. I DO NOT HAVE A LEAK ON THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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