Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#10926626November 17, 2016
VISIBILITY/WIPER
IN THE MIDDLE OF RAIN STORM...WINDSHIELD WIPERS DID NOT WORK. THANKFULLY, MADE IT HOME. NEXT DAY.. REPLACED BALL JOINTS IN WIPER AT CHEVEY DEALER IN TIFFIN,OHIO. PAID $350.00 THIS HAPPENED IN AUGUST.HEARD ABOUT DEFECT ON NIGHTLY NEWS. RECEIVED RECALL LETTER IN SEPT. 2016. STATED WOULD RECEIVE ANOTHER LETTER. NEVER DID. CONTACTED CHEVY DEALER IN TIFFIN, OHIO, THEY HAVE NO FEED BACK. I CHECKED SAFERCAR.GOV TODAY. STATED NO REMEDY ISSUED. I WOULD REALLY APPRECIATE MY $350 BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926679November 17, 2016
ELECTRICAL SYSTEM
IN 2015, I TOOK MY CAR TO MONUMENT CHEVROLET AND TOLD THE DEALERSHIP THAT MY CAR IS NOT UNLOCKING THE DOORS WHEN I AM USING THE REMOTE. I HAD TO USE MY KEY TO UNLOCK MY DRIVER SIDE DOOR MANUALLY AND THE REACH OVER TO UNLOCK THE OTHER DOORS. BEFORE THE DEALERSHIP EVEN RAN A DIAGNOSIS TEST, THEY TOLD ME THAT IT WAS MY LOCK MECHANISM AND IT WAS GOING TO COST ME $300.00 PER DOOR TO FIND THE PROBLEM. I DECLINE AND TOLD THEM I WILL DO IT THE OLD FASHION WAY BY USING THE KEY. IT LOOKS AND SEEMS LIKE THE DEALERSHIP KNEW THERE WAS A EXISTING PROBLEM WITH THIS MODEL VEHICLE AS QUICKLY AS THEY QUOTED ME A PRICE WITHOUT EVEN LOOKING AT THE PROBLEM AND THAT THERE IS A MAJOR ELECTRICAL ISSUE WITH THIS VEHICLE. THERE SHOULD BE A RECALL FOR THE MALFUNCTION. NOW ITS OVER A YEAR AND I STILL HAVE TO UNLOCK MY CAR THE OLD FASHION WAY EVEN AFTER I CHANGED THE BATTERY IN THE REMOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926758November 17, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE STOPPED AT A RED LIGHT, THE STABILITY CONTROL, TRACTION CONTROL, AND CHECK ENGINE INDICATORS ILLUMINATED WHILE THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926430November 16, 2016
VISIBILITY/WIPER
WIPER TRANSMISSION FAILURE AFFECTING ONE WIPER. SYMPTOMS SAME AS CURRENT 2013 RECALL. DRIVER WIPER DOES NOT WORK - PASSENGER WIPER DOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926436November 16, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926477November 16, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT OBSERVED AN ABNORMAL TICKING NOISE COMING FROM THE HOOD WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS CONSUMING A LOT OF OIL. IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP LIFTERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924718November 16, 2016
VISIBILITY
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPERS MALFUNCTIONED WHILE DRIVING IN INCLEMENT WEATHER. CONSUMER SEEKS REIMBURSEMENT FOR WINDSHIELD WIPERS RECALL NOTICE REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926113November 15, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO STATED THAT THE WINDSHIELD WIPER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 1/23/2017*CT UPDATED 7/6/18*JB THE CONSUMER STATED ITS THE WIPER TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926248November 15, 2016
ENGINE
EXCESSIVE OIL CONSUMPTION....ONE QUART EVERY 500 MILES AND LOW OIL LAMP DOES NOT COME ON EVEN IF THREE QUARTS LOW. POOR ENGINE DESIGN HAS BEEN NOTED BUT NO RECALL. I WONDER HOW MANY OF THESE ENGINES HAVE DIE AS A RESULT OF NO OIL? WHAT ARE WE TO DO? THIS HAS BEEN AN ONGOING ISSUE FOR SEVERAL YEARS AND HAS BEEN DOCUMENTED BY OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926305November 15, 2016
VEHICLE SPEED CONTROL
CAR COMPLETELY LOST POWER ON THE HIGHWAY WHILE ENGINE RUNNING. ENGINE WENT TO IDLE. NEARLY HIT BY OTHER CARS TRAVELING ON THE HIGHWAY. HAD THE CAR TOWED TO MY LOCAL MECHANIC. CAR WAS THROWING CODE P2135 WHICH IS THROTTLE POSITION SENSOR. I DID SOME RESEARCH ON THIS CODE AND THERE IS A CHEVY BULLETIN REGARDING THIS EXACT CODE AND THE ENGINE GOING TO IDLE WHILE DRIVING. I'M SURPRISED THIS IS NOT A RECALL AS THIS IS VERY DANGEROUS AND APPEARS TO BE A COMMON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925702November 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
I TURNED MY VEHICLE OFF TO GET GAS AND WHEN I STARTED MY VEHICLE BACK UP, THE HEATING, AIR CONDITIONING, DEFROST, RADIO CONTROLS AND THE CENTER INSTRUMENT PANEL LIGHTS HAD ALL BECOME INOPERATIVE. EVERYTHING STAYED INOPERATIVE FOR 2 DAYS. ON THE THIRD DAY, I WAS GETTING READY TO LEAVE AND STARTED MY VEHICLE UP BUT THEN REALIZED I FORGOT SOMETHING AND TURNED MY CAR OFF. I RETURNED TO MY VEHICLE TO RESTART IT BUT THE VEHICLE WOULD NOT START. THE CENTER INSTRUMENT PANEL LIGHTS AND RADIO CONTROLS SUDDENLY RETURNED WORKING BUT EVERYTHING ELSE THAT HAD BEEN INOPERATIVE (THE DEFROST, A/C AND HEATING), STAYED INOPERATIVE AND MY VEHICLE NOW SHOWED THE MESSAGE "SERVICE POWER STEERING" UNDER THE GAS GAUGE. I ATTEMPTED TO START THE VEHICLE A DAY LATER BUT NOTHING HAD CHANGED AND IT WOULD NOT START. THE VEHICLE WAS STATIONARY WHEN ANYTHING HAD BECOME INOPERATIVE ON THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925746November 14, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925993November 14, 2016
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
CHECK ENGINE LIGHT WILL NOT GO OFF. HAD ENGINE CHECK, IT ALWAYS SMELL LIKE GASS IS LEAKING. WHEN DOWN TO 60...70 MILES TO EMPTY. WHEN YOU OPEN THE GAS TANK THERE IS AIR FLOWING OR GAS DRAINING. WHEN THE NOISE STOPS, THEN YOU CAN PUMP THE GAS WITH OUT THE GAS PUMP STOPPING. THE LIGHT AND BLINKERS ARE CONSTANTLY HAVING TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925481November 11, 2016
VISIBILITY/WIPER
WHILE DRIVING MY WIPERS JUST STOPPED ON ROUTE 8 IN KENT OHIO AT ABOUT 6;30 IN THE EVENING WHILE RAINING, I WENT TO THE DEALER THE NEXT AFTERNOON AND SPENT $370.00 ON A WINDSHIELD WIPER TRANSMISSION MOTOR AND I ASK IF THERE WAS A RECALL AND PHIL WATTS SAID NO THEN THE NEXT DAY SEE A RECALL ON TV, INTERNET AND CALLED DEALER AND GOT THE RUN AROUND I HAVE DRIVEN GM CARS MY WHOLE LIFE MAYBE IT IS TIME FOR A CHANGE FOR A MORE DEPENDABLE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925138November 9, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT ANY SPEED, THE AIR CONDITIONER REMAINED IN USE. THE ISSUE CAUSED THE HEATER AND DEFROSTER NOT TO WORK, WHICH CAUSED A VISIBILITY ISSUE WHILE DRIVING. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE CONTROL PANEL HAD TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925144November 9, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE INSTRUMENT PANEL, DEFROSTER, AND HEAT MALFUNCTIONED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925205November 9, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925237November 9, 2016
ENGINE
TAKATA RECALL MY HUSBAND AND I PURCHASED A VEHICLE FROM CORNERSTONE CHEVROLET IN MONTICELLO, MN IN MARCH OF 2015. IN AUGUST OF 2015, MY HUSBAND RECEIVED A LETTER FROM GM STATING THAT SOME OF THE 2011 CHEVROLET EQUINOX VEHICLES EQUIPPED WITH THE 2.4L ENGINE HAS AN ISSUE WITH EXCESSIVE OIL CONSUMPTION. WE WERE INFORMED IN THE LETTER THAT WE WERE NOT TO BRING THE VEHICLE IN UNLESS WE BELIEVED THIS ISSUE WAS HAPPENING. ABOUT A 3 WEEKS AGO, OUR MECHANIC WHO PERFORMS OUR OIL CHANGES NOTIFIED US THAT OUR VEHICLE WAS USING EXCESSIVE OIL AND THAT WE SHOULD BRING IT INTO A GM CERTIFIED DEALERSHIP TO HAVE IT LOOKED AT. ON FRIDAY, OCTOBER 28TH 2016, WE BROUGHT OUR VEHICLE TO CORNERSTONE CHEVROLET IN MONTICELLO, THEY INFORMED US THAT THIS PARTICULAR ISSUE WAS HAPPENING WITH THE VEHICLE AND THEY WERE GOING TO GET THE APPROVAL TO START WORKING ON IT. WE WERE CALLED LATER THAT DAY TO BE TOLD THAT THE GM REP NEEDED US TO BRING IN RECEIPTS OF OUR OIL CHANGES IN ORDER FOR US TO GET THIS ISSUE FIXED. WE OBTAINED OUR RECORDS AND BROUGHT THEM IN. THE GM REP THEN TOLD THE TECHS AT CORNERSTONE THAT THEY WERE UNABLE TO FIX THE RECALL BECAUSE THEY ONLY ALLOW 7,500 MILES IN-BETWEEN OIL CHANGES AND THAT WE COULD FIND THIS IN OUR OWNER'S MANUAL. I READ THE OWNER'S MANUAL FROM COVER TO COVER AND FOUND NO INFORMATION REGARDING THIS POTENTIAL GUIDELINE. I NOTIFIED AND SENT PICTURES OF THE INFORMATION I DID FIND WITHIN THE OWNER'S MANUAL REGARDING THE OIL CHANGES AND THEY PASSED THIS ONTO THE GM REP. AS OF MONDAY, NOVEMBER 7TH, 2016 I AM BEING TOLD BY GM THAT BECAUSE WE ARE THE SECOND OWNERS OF THIS VEHICLE AND NOT BECAUSE OF THE OIL CHANGE RECORDS. WE JUST WANT OUR VEHICLE FIXED BECAUSE WE DESERVE TO HAVE IT FIXED WHEN THIS IS A KNOWN GM ISSUE, NOT AN ISSUE OF LACK OF MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925007November 8, 2016
UNKNOWN OR OTHER
WE HAVE BEEN HAVING PROBLEMS AS HAVE A FEW MORE WITH OUR 2014 CHEV EQUINOX LT 4 CYCLINDER MOTOR WHEN WE DRIVE ON UNEVEN, FROST HEAVES, POT HOLES ROADS, ANY ROADS. THE VEHICLE WHEN FLAT TOWED BEHIND A MOTORHOME WILL START THE "DEATH WOBBLE" I VIOLENTLY SHAKES THE MOTORHOME UNTIL WE COME TO A COMPLETE STOP AND THEN WE CAN START OUT AGAIN. IT WILL DO THIS AT ANY SPEED. WE ARE FOLLOWING THE OWNERS MANUAL AND PROPER HITCH ADJUSTMENTS, THE 4 CYCLINDER EQUINOX HAS ELECTRONIC STEERING AS OPPOSED TO THE 6 CYCLINDER EQUINOX, THAT DOES NOT EXPERIENCE THIS PROBLEM, HAS HYDRAULIC STEERING. JEEP HAD THE SAME PROBLEM WITH THE CHEROKEE BUT THE DEVELOPED A WIRING FIX THAT POWERS THE ELECTRONIC POWER STEERING WIEN UNDER TOW, GM HAS YET TO ADMIT TO THE PROBLEM. THE VIDEO I AM SENDING IS OF A JEEP CHEROKEE, BUT THIS IS EXACTLY WHAT OUR 4 CYCLINDER 2014 EQUINOX DOES, AS DO MANY MORE OWNERS SAY THEIR 4 CYCLINDER EQUINOX'S DOES. I HAD TO INCLUDE A DATE WHEN THIS HAS HAPPENED, IT HAS HAPPENED MANY MORE TIMES THAN THE ONE I HAD TO PUT DOWN, THIS WAS JUST THE LAST TIME IT HAPPENED. I HAVE TRIED TO SEND A VIDEO, CANNOT GET IT DONE, BUT IF YOU GO TO YOUTUBE AND TYPE IN SEACH, DEATH WOBBLE IN JEEP CHEROKEE TOWED BEHIND MOTORHOME AND LOOK AT 2014 JEEP CHEROKEE SHAKING VIOLENTLY WHILE BEING TOWED YOU WILL SEE WHAT IS HAPPENING TO OUR 4 CYCLINDER 2014 CHEVROLET EQUINOX. THIS HAPPENS AT ANY SPEED 10-60MPH AND IT DOES NOT MAKE A DIFFERENCE AT WHAT MILEAGE IT IS. WE BOUGHT THE VEHICLE WITH 21184 MILES ON IT, IT NOW HAS 42555 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925111November 8, 2016
UNKNOWN OR OTHER
WHEN I ACCELERATE THE VEHICLE OR STEP ON THE GAS I HEAR RUSHING WATER SOMEWHERE IN THE DASH BY THE FLOOR. IT HAPPENS WHETHER THE CAR IS IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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