Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11074913February 26, 2018
ENGINE
I WAS DRIVING MY EQUINOX ON MY WAY HOME FROM WORK, A 30 MINUTE COMMUTE. MY ENGINE STARTED MAKING SOME TICKING NOISES WHEN I WAS 5 MINUTES FROM HOME. I MADE IT ABOUT ANOTHER MILE AND MY ENGINE STARTED CLANKING, I TRIED TO PULL OVER TO THE SIDE OF THE ROAD AS MY ENGINE SHUT OFF. IT WAS BITTERLY COLD AND I HAD TO PICK UP MY GIRLS FROM DAYCARE, SO I HAD THE VEHICLE TOWED TO THE NEAREST MECHANIC AND FOUND A RIDE. TURNS OUT, MY ENGINE HAD A HGH OIL CONSUMPTION PROBLEM DUE TO PLUGGED PCV/INTAKE SYSTEM CAUSED ENGINE TO RUN DRY OF OIL DURING OPERATION. NO ENGINE PRESSURE WARNING LIGHT ILLUMINATED. NO OTHER WARNING SIGNS. THE ENGINE WAS DAMAGED AT REAR CRANKCASE SEAL/REAR MAIN. IT HAD 97,000 MILES AT THE TIME OF THE INCIDENT. I HAVE BEEN TOLD THIS IS COMMON IN SOME GMC/CHEVY VEHICLES, HOWEVER MY VIN ISN'T SPECIFICALLY COVERED. I HAVE TRIED TO TALK TO CHEVY REGARDING MY COMPLAINT, HOWEVER THEY ARE OF NO HELP. I'M AWARE OF SPECIAL COVERAGE ADJUSTMENTS DUE TO THIS SAME ISSUE (#14882, DOCUMENT ID 4098165), BUT WITHOUT MY VIN BEING INCLUDED, I AM GETTING NO ASSISTANCE FROM CHEVY REGARDING A KNOWN ISSUE IN SOME OF THEIR EQUNIOXES. PLEASE HELP. THIS IS A SERIOUS PROBLEM EFFECTING THEIR ENGINES, AND WITHOUT A WARNING LIGHT TELLING OF THE OIL PRESSURE/LEVEL PROBLEM. THERE'S A CHANCE MANY MORE DRIVERS WILL BE LEFT STRANDED AT THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074934February 26, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
CHECK ENGINE LIGHT GOES OFF AND ON. VEHICLE OFTEN STALLS UPON STOPPING AND AT TIMES HAS AN EXTREMELY HARD DECEL, WHICH CONTINUES AFTER THE KEY IS TAKEN OUT OF THE IGNITION. VEHICLE IDLES HARD. UPON PARKING, VEHICLE HAS SUDDENLY REPORTED REDUCED ENGINE POWER" AND " CHECK STABILI TRAK" NOT ALLOWING THE VEHICLE TO GO OVER 40 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074605February 24, 2018
VISIBILITY/WIPER
MY HEATER ONLY BLOWS COLD AIR. THIS IS A MAJOR SAFETY CONCERN. WHEN MY WINDSHIELD HAS A LAYER OF FROST OR SNOW ON IT, I HAVE NO ABILITY TO CLEAR IT BY WAY OF UTILIZING MY DEFROST. I DRIVE WITH ALL OF MY WINDOWS DOWN AND WINDSHIELD WIPERS MOVING CONSTANTLY IN ATTEMPTS TO SEE. CHEVY IS AWARE THAT THEY MADE A PART THAT IS DEFECTIVE. THEY EXTENDED A WARRANTY ON A CHEAP PLASTIC PART THAT TENDS TO BREAK AT 60,000 THAT WAS COVERED UNTIL 2016 OR 120,000 MILES. I HOWEVER DID NOT HAVE ANY ISSUES UNTIL OUTSIDE OF THE WARRANTY. I DON'T SCAN RECALLS ON MY VEHICLE IF I'M NOT EXPERIENCING ISSUES AT THE TIME. MY CHEAP DEFECTIVE PART BROKE WHEN UNDER 58,000 MILES AND UNFORTUNATELY IN 2017. CHEVY HIDES BEHIND THIS AND IS NOT WILLING TO FIX A DEFECTIVE PART AND ULTIMATELY DEFECTIVE MANUFACTURING. THIS IS A DEFECTIVE MANUFACTURING ISSUE THAT CHEVY DOES NOT TAKE RESPONSIBILITY FOR AND IS ULTIMATELY A SAFETY ISSUE. CHEVY NEEDS TO PAY FOR IT TO BE FIXED-PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074479February 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
INTERMITTENT VIBRATION FELT WHEN ENGINE IDLING. THEN ENGINE WOULD STALL WHEN COMING TO A STOP. HAPPENED MAYBE 6-8 TIMES. GOT AN OIL CHANGE (WASN'T OVERDUE), AND PROBLEM STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074296February 22, 2018
ENGINE
PCV ORIFICE FROZEN WITH ICE, CAUSED CRANKCASE OVERPRESSURIZATION AND BLEW OUT REAR CRANKSHAFT SEAL, LOST ALL ENGINE OIL. VEHICLE WAS ON HIGHWAY AT 65 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074383February 22, 2018
AIR BAGS
TAKATA RECALL. MY EQUINOX IS NOT IN THE RECALL BUT SHOULD BE. I FILED A COMPLAINT BUT HAVE HEARD NOTHING BACK. THE AIRBAG LIGHT STAYS ON AND STAFILINOS DIAGNOSED A SHORT. IT JUST CAME ON ONE DAY WHEN I STARTED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074030February 21, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS IS THE 4TH INCIDENT. WHILE DRIVING A WARNING "SERVICE POWER STEERING" AND "SERVICE STABILITY TRACK". ENGINE REDUCED POWER TO BELOW 25MPH WHILE ON AN INTERSTATE. AFTER PULLING OVER AND TURNING OFF THE VEHICLE IT WOULD NOT RESTART. HAD IT TOWED HOME. IT RESTARTED A FEW HOURS LATER WITH NO CODES EVEN THOUGH I DID NOTHING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073888February 20, 2018
ENGINE, STEERING, WHEELS
I PURCHASED A 2012 GM EQUINOX ON SEPT. 6, 2017 SEPT 9 MY CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS LOW ON OIL ' WE ADDED OIL SEPT 13 I HAD A TIRE CLAIM DUE TO TIRES BEING 'DRY ROTTED' PER DEALERSHIP. OCT 19 CAR STARTED DRIVING FUNNY, STALLING ' STOPPED IN MIDDLE OF ROAD WITH MY 18 MONTH OLD SON AND MY 8 YEAR OLD DISABLED DAUGHTER. HAD TO CALL SOMEONE TO COME. WHEN CHECKED VEHICLE HAD ALMOST NO OIL IN IT AGAIN. OCT 29 ' BRINGING DISABLED DAUGHTER TO SCHOOL WHEN CAR STALLED IN MIDDLE OF ROAD. CHECKED AND THERE WAS ALMOST NO OIL IN IT. WE HAVE HAD TO ADD OIL TO VEHICLE AT LEAST ONCE A WEEK SINCE JUST TO MAKE SURE I DIDN'T BREAK DOWN TAKING MY DAUGHTER TO SCHOOL. WE DID THIS EVERY MONDAY JUST AS PREVENTATIVE MAINTENANCE BECAUSE OBVIOUSLY THERE WAS A PROBLEM WITH THE MOTOR. FEB 6 ' EVEN AFTER KEEPING OIL IN VEHICLE WEEKLY MY CAR WOULDN'T START THIS MORNING. CHECKED OIL ETC. IT FINALLY STARTED UP LATER THAT DAY AND I WENT TO GET MY STEP DAUGHTERS. WHEN WE GOT READY TO LEAVE AND TRIED TO CRANK CAR IT MADE A LOUD WHINY KIND OF SOUND AND IT SMELLED LIKE WIRES OR SOMETHING BURNING. STEERING LOCKED UP AND IT WOULDN'T TURN OVER AGAIN AND I COULDN'T REMOVE KEY FROM IGNITION. THE VEHICLE WOULDN'T CRANK BACK. CALLED SOMEONE TO COME. THEY CHECKED BATTERY, FUSES, ETC. I ENDED UP HAVING TO LEAVE MY CAR WHERE IT WAS OVERNIGHT BELIEVING IT WAS AN IGNITION PROBLEM. FEB 7 ' MECHANIC WAS CALLED TO CHECK CAR. REAR MAIN SEALED WAS BUSTED, TIMING CHAIN HAD BROKEN AND SEVERELY DAMAGED ENTIRE MOTOR. ENTIRE ENGINE WAS COMPLETELY SHOT AND HAD NUMEROUS BROKEN PIECES! I WAS TOLD THERE WAS NO WARRANTY ON THIS AND DEALERSHIP COULDN'T DO ANYTHING ABOUT IT. I DECIDED TO DO SOME RESEARCH. THERE ARE LITERALLY HUNDREDS OF COMPLAINTS WITH DETAILS VERY SIMILAR TO MY OWN AND END RESULTS THE SAME AS MY OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073968February 20, 2018
ENGINE
ON 12/25/2017 MY ENGINE FAILED AT 60 MPH ON THE HIGHWAY. I WAS ALMOST RE-ENDED BY THE VEHICLE BEHIND ME DUE TO THE RAPID DECELERATION OF MY VEHICLE BUT MANAGED TO SAFELY PULL TO THE SIDE OF THE HIGHWAY WHERE WE WAITED FOR ROADSIDE ASSISTANCE IN -20 WINDCHILLS. THE ENGINE FAILURE WAS CAUSED BY A FROZEN PCV VALVE ORIFICE WHICH PRESSURIZED THE CRANKCASE AND BLEW THE MAIN SEAL. AFTER REPLACING THE MAIN SEAL IT WAS DISCOVERED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND HAD TO BE REPLACED AT MY EXPENSE. MY VEHICLE ENGINE AND YEAR MATCHES THE GROUP COVERED BY SPECIAL SERVICE ADJUSTMENT 14882 BUT MY VIN, LIKE SO MANY LISTED ON THIS SITE, WAS NOT INCLUDED IN THE SPECIAL COVERAGE DESPITE THE FACT THAT MY ENGINE FAILURE WAS DUE TO THE EXACT DEFECT DEFINED IN BULLETIN 14882.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073587February 19, 2018
SERVICE BRAKES
I BOUGHT MY CAR TO BE DINGHY TOWED. THAT MEANS THE CAR IS PULLED BEHIND A MOTORHOME WITH ALL 4 WHEELS ON THE GROUND.MY FIRST PROBLEM WAS THE BATTERY WAS DYING WHEN IT WAS BEING TOWED. MY NEXT PROBLEM WAS THAT THE BRAKES LOCKED UP WHEN IT WAS BEING TOWED CAUSING THE REAR TIRES TO BE GROUND DOWN PAST THE TREAD INTO THE BELT SECTION OF THE TIRES.IF ANOTHER MOTORIST HADN'T WARNED ME I WOULD HAVE HAD 2 BLOWOUTS IN THE NEXT MINUTE OR 2.WHEN I PULLED OVER I HAD A ABS WARNING ON MY CONTROL PANEL. I REPLACED THE REAR TIRES. I HAVE THE COMPUTER DIAGNOSTIC THAT SHOWS SEVERAL FAILURES INCLUDING ELECTRONIC BRAKE CONTROL MODULE,CONTROL MODULE POWER PLUS LOW VOLTAGES.THIS IS VERY UNSAFE AND I WOULD LIKE TO KNOW IF THIS CAR IS SAFE TO DINGHY TOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073626February 19, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION ISSUE . I HAD TO HAVE THE DEALER CHECK THE OIL CONSUMPTION EVERY 1000 MI FOR 3000 MI FOR DOCUMENTATION. AT THE END OF THAT 3000 MI THE CAR WAS LOW 4.5 QUARTS OF OIL. PER GM THAT IS WITHIN THEIR 'SPECS' AND WILL NOT PAY FOR THE REPAIRS NEEDED IE; PISTONS AND PISTON RINGS AT THIS POINT.. EVEN THOUGH THIS IS A KNOWN GM ISSUE ON THIS VEHICLE. THE CAR SHAKES AND DIES WHEN STOPPING AND IDLING. RUNS TERRIBLE AND YOU CAN HEAR THE RATTLES IN THE ENGINE. NO OIL LIGHT HAS EVER COME ON IN THE CAR EVEN THOUGH THERE WERE TIMES IT WAS CHECKED AND THERE WAS NO OIL IN IT. SEE THE ATTACHED DOCUMENTATION OF SERVICE DOCUMENTATION BELOW. I ALSO HAVE A SERVICE REQUEST NUMBER OF SR 8-355-8368066 WITHIN GM WHICH HAS BEEN ESCALATED AND CLOSED. I CALLED GM AGAIN AND WAS GIVEN A NEW SERVICE REQUEST TO BE ASSIGNED TO A NEW SR SERVICE ADVISER, 8-391-1491891. #13-06-01-003H: EXCESSIVE OIL CONSUMPTION ' PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT ' (FEB 9, 2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073642February 19, 2018
STEERING
WHILE DRIVING ON THE INTERSTATE MY POWER STEERING GAVE OUT ALMOST CAUSING ME TO CRASH INTO A BRICK WALL WITH MY CHILDREN THIS IS A KNOWN ISSUE AND SOMETHING HAS TO BE DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073740February 19, 2018
POWER TRAIN
WHEN I WAS DRIVING ON A CITY STREET HEADED TO THE HIGHWAY LOST GEARS WITH NO WARNING MY CAR WOULD NOT GO INTO ANY GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073464February 18, 2018
ELECTRICAL SYSTEM
TICKING NOISE (SOMETIMES LOUD) IN THE CENTER AND LEFT OF VEHICLE DASHBOARD WHEN VEHICLE IS STATIONARY (NO KEY IN IGNITION). PROBLEM STARTED AROUND OCTOBER 2017 AND NOW OCCURS FREQUENTLY. I HAVE A VIDEO RECORDING OF SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073363February 17, 2018
FUEL/PROPULSION SYSTEM
THERE SEEMS TO BE AN ISSUE WITH THE FUEL PUMP CLOGGING/NOT WORKING PROPERLY. I HAVE RESEARCHED IT AND EVEN CONTACTED CHEVY ABOUT THE INFERIOR FUEL PUMPS IN ALL THE EQUINOX MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073410February 17, 2018
ENGINE
I JUST HAD TO REPLACE THE EXHAUST MANIFOLD FOR THE SECOND TIME IN 2 YEARS ON MY 2011 CHEVY EQUINOX DUE TO VERY LARGE CRACKS. THE CAR HAS AROUND 90,000 MILES ON IT AND I REALOZE IT'S 7 YEARS OLD, BUT I TALE PRETTY GOOD CARE OF IT AND GET REGULAR MAINTENCE USUALLY AT AN ACTUAL CHEVY DEALERSHIP. THE FIRST TIME I EXPRESSED MY SUPRISE TO THE MECHANIC WHEN HE YOLD ME THERE WAS A VERY LARGE CRACK IN THE EXHAUST MANIFOLD. HIS RESPONSE WAS THAT CHEVY EQUINOXES ARE WIDELY KNOWN TO GO THROUGH MANIFOLDS QUICKLY AND FREQUENTLY, AGAIN THIS WAS AT AN ACTUAL CHEVY SERVICE STATION AT A CHEVY DEALERSHIP. THE SECOND TIME LESS THAN 2 YEARS LATER WHEN THE CHECK ENGINE LIGHT CAME ON AGAIN I TOOK MY VEHICLE TO TH AAA CERTIFIED CARE CARE CENTER AND AGAIN SAME THING, MANIFOLD LARGE CRACK MUST BE REPLACED AND AAA TECH TOLD ME SAME STORY, CHEVY EQUINOX MANIFOLD ARE WIDELY KNOWN NOT TO LAST. ONLY THIS TIME IN ADDITION TO THE MANIFOLD, THE CRACKED MANIFOLD HAD SOMEHOW CAUSED DAMAGE TO THE CATALYTIC CONVERTER WHICH IS NOW BROKEN AND MUST BE REPLACED. SO MY QUESTION IS, IF THESE ARE WIDELY KNOWN DEFECTS AMONG 2010-2011 CHEVY EQUINOXES, WHY HASNT CHEVY ISSUED RECALLS FOR MANIFOLDS AND CARALYTIC CONVERTERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066269February 16, 2018
VISIBILITY/WIPER
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE IS LOCATED ON ISLAND THAT DOES NOT HAVE A CERTIFIED GENERAL MOTORS REPAIR SHOP. THE MANUFACTURER ADVISED THE CONSUMER TO SHIP THE VEHICLE TO ANOTHER ISLAND TO HAVE IT REPAIRED. THE CONSUMER REQUESTED TO HAVE THE PARTS SENT TO A CERTIFIED MECHANIC TO THE ISLAND WHERE HE LIVES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073214February 16, 2018
UNKNOWN OR OTHER
VEHICLE DOES NOT GET WARM. BLOWS COLD AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073215February 16, 2018
UNKNOWN OR OTHER
VEHICLE WILL NOT START! PROBLEM BEGAN WHEN KEY FOB UNLOCK BUTTON WOULD NOT WORK, SO KEY WAS USED TO OPEN DOOR, ALARM ACTIVATED, DEACTIVATED ALARM, TRIED TO START, LOCKED CAR ICON INDICATING SECURITY SYSTEM ACTIVATED AND WILL NOT RELEASE, EVEN WHEN DISCONNECTING THE CAR BATTERY AND RECONNECTING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073245February 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A BLOWN HEAD GASKET. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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