Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11079610March 15, 2018
AIR BAGS
AT 100,000 MILES, THE PASSENGER AIRBAG SENSOR FAILED AND CAUSED THE VEHICLE TO INDICATE THAT THE AIRBAG WAS NOT ACTIVE, EVEN WHEN A PASSENGER WAS IN THE FRONT, PASSENGER SEAT. I TOOK IT TO THE AUTHORIZED DEALER AND REFERENCED # 07V344000 RECALL BUT WAS TOLD THAT MY VIN DID NOT FALL WITHIN THE RECALL, DESPITE THE SIMILARITY OF THE ISSUES INVOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079611March 15, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS NO HEAT UPON ENTERING THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER MODULE FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079691March 15, 2018
ENGINE
HAVE HAD MAJOR ENGINE TROUBLE. HEAD GASKETS NEEDED TO BE REPLACED AT PURCHASE TWO YEARS AGO. I WAS DRIVING DOWN THE HIGHWAY TWO DAYS AGO AND MY LOW OIL LIGHT CAME ON AND MY ENGINE BEGAN FAILING. I WAS ABLE TO DRIVE IT TO A MECHANIC. THE CODES RAN INDICATED A THERMOSTAT PROBLEM CAUSING THE ENGINE TO BURN OIL. THE PISTONS INSIDE THE ENGINE BROKE. HE INDICATED IT COULD HAVE BEEN FROM THE HEAD GASKET ISSUES. I HAVE READ CONSUMER COMPLAINTS THAT OTHERS HAVE EXPERIENCED THE SAME ISSUES. IN ADDITION, I PERSONALLY KNOW TWO PEOPLE WITH SIMILAR MODELS WHO HAVE HAD THE SAME PROBLEMS. THE DEALERSHIP WHO I PURCHASED THE VEHICLE FROM TOLD ME TO CALL GENERAL MOTORS BECAUSE THEY ARE AWARE OTHER CONSUMERS WHO HAVE HAD THE SAME PROBLEMS AS ME. A MECHANIC INFORMED ME THAT IF I WERE TO CONTINUE DRIVING MY VEHICLE, MY ENGINE WILL LOCK UP WHILE I AM DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079687March 15, 2018
FUEL/PROPULSION SYSTEM
THE CAR BEGAN TO SMELL OF GAS AFTER RUNNING AND STARTED TO CUT OUT. TOOK IT TO A MECHANIC AND THEY REPORT A CRACK IN THE FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079507March 15, 2018
VISIBILITY/WIPER
I DROVE THE VEHICLE ONTO A 7" RAMP TO CHANGE THE OIL. WHEN I STARTED TO BACK OFF THE RAMPS, THE REAR WINDOW SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079103March 14, 2018
ENGINE, POWER TRAIN
THERE WAS AN ISSUE WITH A VALVE IN THE ENGINE THAT CAN BECOME PLUGGED IN COLD WEATHER. ONLY CERTAIN VIN'S WERE COVERED. MY VEHICLE HAD THE IDENTICAL PROBLEM AS THE ONES THAT WERE RECALLED HAD. HOWEVER, BECAUSE MY VIN WAS NOT PART OF THE RECALL GM WOULD NOT COVER MY REPAIR COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078836March 13, 2018
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ANY TIME THERE IS RAIN OR GOING THROUGH A CAR WASH MY CAR HAS A LEAK OF WATER THAT COLLECTS IN MY FLOORBOARD. I HAVE READ A MILLION REVIEWS ONLINE AT CHEVROLETFORUM.COM AND NUMEROUS YOUTUBE VIDEOS DOCUMENTING THE SAME PROBLEM WITH THE MAKE AND MODEL. IF GM PLANS ON CHARGING FOR AN UPGRADE LIKE A SUNROOF THEN IT SHOULD PROPERLY WORK. THE REASON FOR CONCERN ON THIS, THE WATER LEAKS THROUGH THE DASH AND EVEN SOMETIMES COLLECTS IN THE LIGHT FIXTURES OF THE ROOF. WITH STANDING WATER ON THE FLOOR BOARDS I HAVE A HUGE CONCERN FOR MY SAFETY FROM BEING ELECTROCUTED OR BEING E POSED TO ANY TYPE OF MOLD CAUSED FROM THE WET CARPET. THERE ARE APPARENTLY ISSUES WITH SEVERAL SEALS WHEN IT COMES TO THIS MODEL AND I FEEL IT HAS BEEN OVERLY DOCUMENTED THAT IS IS A SAFETY CONCERN. NOT TO MENTION OF DRIVING IN RAIN WHICH IS SOMETIMES INEVITABLE, YOU WILL BE DRIVING IN YOUR OWN MONSOON. I HAVE CONTACTED THE DEALER AND THE ARE REFUSING TO STATE THAT THEIR IS ANY SAFETY CONCERN. HOWEVER, THEY ARE NOT DRIVING MY VECHICLE, I AM. I HAVE EVEN PERSONALLY EMAILED CHEVROLET ABOUT THE ISSUE AND THEY ARE STATING SINCE THERE IS NO ACTIVE RECALL OPENED THAT EVERYTHING WILL BE AN OUT OF POCKET EXPENSE EVEN THOUGH THIS IS A DESIGN, HARDWARE MALFUNCTION. NOT SOMETHING CAUSE BY WEAR AND TEAR, LIKE TIRES OR BRAKES. THIS LEAK HAS ALSO BEEN KNOW TO START CAUSING ELECTRICAL ISSUES FROM POWER LINES BEING SATURATED IN STANDING WATER. MY CAR STARTS MAKING A CLICKING NOISE AND THE POWER WILL FLUCTUATE BECAUSE OF WATER LEAKING INSIDE CABIN AND UNDERNEATH DASH WHERE POWER CABLES ARE EXPOSED. THIS HAS CAUSED MY CAR TO STOP WORKING WHILE DRIVING ON THE HIGHWAY PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078928March 13, 2018
STEERING
I HAVE A NEW BATTERY (PURCHASED 2-3MONTHS AGO) & A NEW ALTERNATOR (INSTALLED YESTERDAY). TODAY DRIVING TO WORK I NOTICE THE STEERING WHEEL LOCKED AS SOON AS I STARTED TO DRIVE. THERE IS NO PLACE TO ADD POWER STEERING FLUID AS I HAVE BEEN TOLD BY EMPLOYEES AT ADVANCE AUTO PART BECAUSE IT IS EITHER ELECTRIC OR HYDRAULIC. PLEASE HELP? ..... P.S. IT WAS LOCKED JUST B4 REPLACING THE ALTERNATOR (ABOUT 1 WEEK AGO) AND REMAINS LOCKED TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981869March 13, 2018
ENGINE
2011 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO OIL CONSUMPTION ISSUE. *LD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED, BUT DECLINED ASSISTANCE DUE TO THE VEHICLE HAVING MULTIPLE OWNERS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078699March 12, 2018
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PULLING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO APPLY EXTREME FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE AND WAS TOWED TO FINDLAY CHEVROLET BUICK GMC (2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429, (928) 754-3400) FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078811March 12, 2018
AIR BAGS, SERVICE BRAKES
TAKATA RECALL, I WAS TURNING INTO THE LEFT TURN LANE, WHEN I APPLIED THE BRAKES THE BRAKE PEDDLE WAS LOCKED AND I COULD NOT APPLY PRESSURE TO STOP. I CONTINUED TO APPLY PRESSURE TO THE BRAKE, BUT IT CONTINUED TO BE LOCKED. WHEN I HIT THE CAR IN FRONT OF ME THE AIRBAGS DID NOT INFLATE. WHEN THE CAR STOPPED THE BRAKES CONTINUED TO BE LOCKED. WHEN THE OFFICERS ARRIVED THEY LOOKED AT THE BRAKE PEDDLE AND THEY WERE STILL LOCKED IN PLACE.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11078463March 10, 2018
AIR BAGS
"TAKATA RECALL" MY AIRBAG LIGHT CAME ON FOR NO REASON, IT COST ME 105.00 AT STAFFILINO CHEVROLET FOR THEM TO TELL ME I HAVE AN INTERNAL SHORT IN THE PASSENGER PRESENCE MODULE AND IT WILL COST ME 656.00 TO HAVE IT FIXED. I SAW WHERE THE TAKATA RECALL WILL NOT BE COMPLETE UNTIL 2019. THIS DOES NOT HELP NOW AND I WOULD LIKE TO BE ADDED TO THE RECALL NOW. THE VEHICLE HAS NEVER BEEN WRECKED AND THIS LIGHT CAME ON OUT OF NOWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078518March 10, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
PASSENGER AIRBAG LIGHT SHOWS NOT ON ALL THE TIME-WITH OR WITHOUT PASSENGER IN SEAT. MESSAGE TO SERVICE AIRBAGS ON ALL THE TIME. NOW SEATBELT LIGHT IS FLASHING EVEN WHEN IN USE. SERVICE STABILTRACK LIGHT COMES ON AND OFF. READING ALL THE OTHER COMMENTS I SEE THIS IS A COMMON COMPLAINT. RECENTLY HAD MY CAR IN TO REPLACE FUEL PUMP THAT WAS A RECALL FOR OTHERS BUT A "SPECIAL REPAIR" FOR MY CAR. TOLD DEALER ABOUT PROBLEMS WITH AIRBAG AND STABILITRAK AND WAS TOLD IT WOULD COST ABOUT $150.00 EACH TO DO THE DIAGNOSTIC TESTS. WHAT IS IT GOING TO TAKE FOR THESE PROBLEMS TO BECOME RECALLS FOR ALL THE AFFECTED CARS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078392March 9, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE TAKEN MY CAR TO CHEVROLET MULTIPLE TIMES BECAUSE IT CUTS OUT WHEN IDLING AND SOMETIMES DRIVING. THE DEALERSHIP I PURCHASED IT FROM TOLD ME AROUND 40000 MILES THAT SOMETIMES 'YOU JUST GET A BAD APPLE.' THEY REPLACED MY MOTOR UNDER WARRANTY ABOUT 20,000 MILES AGO WITH A BRAND NEW MOTOR AND NOW MY CAR IS DOING THE EXACT SAME THING. I CONTACTED CUSTOMER CARE AT CHEVROLET AND THEY TOLD ME TO TAKE IT TO THE CLOSEST DEALER TO GET A DIAGNOSTIC TEST RUN AT MY EXPENSE BECAUSE MY WARRANTY IS OUT... MIND YOU I HAVE BEEN DEALING WITH THE SAME ISSUE SINCE I BOUGHT MY CAR... AND WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THAT THEY COULDN'T SERVICE MY VEHICLE BECAUSE I DIDN'T HAVE THE WARRANTY WORK DONE AT THAT LOCATION. I CAN'T EVEN DRIVE MY CAR BECAUSE WE'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES AND I HAVE VERY SMALL CHILDREN. I CAN'T DRIVE ALL THE WAY BACK TO THE DEALERSHIP THAT REPLACED IT WHEN I AM THE ONE PAYING FOR THE DIAGNOSTIC EXAM ANYWAY....SO I KEEP GETTING CONFLICTING RESPONSES FROM CHEVY AND THEIR DEALERSHIPS. I HAVE GOTTEN THE RUN AROUND SINCE I BOUGHT MY CAR BRAND NEW OFF THE LOT. I JUST ALMOST HAVE IT PAID OFF AND CAN'T AFFORD FOR THEM TO KEEP SCREWING ME AROUND, NOR CAN I AFFORD A NEW CAR. MY CAR LOSES THE ENGINE BUT ALL BATTERY FUNCTIONS WORK. IT HAPPENS WHILE IDLING, DRIVING SLOWLY AND EVEN ON THE HIGHWAY! IT'S SO DANGEROUS AND MANY PEOPLE COMPLAIN ABOUT THE SAME ISSUES WITH THE SAME CAR IF RESEARCHED ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078423March 9, 2018
ENGINE, VEHICLE SPEED CONTROL
THE 2011 CHEVROLET EQUINOX I OWN STARTED TO IDLE REALLY HIGH THEN REALLY LOW AND MADE THE CAR SPEED UP AND THEN THE IDLE SPEED WOULD DROP TO A POINT WHERE THE ENGINE WOULD DIE. YOU WOULD HAVE NO PEDAL CONTROL AT ALL JUST ROLLING ALONG ON A CITY STREET. IT HAPPENED OUT OF THE BLUE AND WAS VERY SCARY IN BUSY TRAFFIC. I BROUGHT THE CAR TO THE CHEVROLET DEALERSHIP AND WAS INFORMED THAT THEY HAD SPECIAL COVERAGES ON THE VEHICLE THAT I WAS NEVER NOTIFIED ABOUT.(EVEN THOUGH I OWNED THE CAR AT THE TIME THE SPECIAL COVERAGES WERE RELEASED). THE DEALERSHIP TOLD ME THAT CHEVROLET WAS WELL AWARE THAT THIS CAR HAS A PROBLEM WITH EXCESSIVE OIL CONSUMPTION. (I ALREADY NEW THAT WITH OIL CHANGES AND HAVING TO ADD A QUART OF OIL EVERY 1000 MILES). THE DEALERSHIP ALSO INFORMED ME THAT CHEVROLET, NEW THAT THE TIMING CHAIN ON THIS VEHICLE WOULD BREAK AND BE VERY DANGEROUS TO THE ENGINE. THE DEALERSHIP SAID THEY WOULD ALSO FIX THAT ON SPECIAL COVERAGES. I TOLD THEM TO GO AHEAD AND FIX THESE TWO ISSUES. THEY TOOK THE ENGINE APART, AND INFORMED ME THAT BECAUSE OF THESE 2 ISSUES THAT GM AND CHEVROLET WERE WELL AWARE OF, IT HAD SCORING IN MY CYLINDERS. THE VEHICLE WAS EXTREMELY DANGEROUS TO BE DRIVING BECAUSE IT WOULD IDLE OUT OF CONTROL AND SHUT ITSELF OFF OUT OF NOWHERE. THE DEALERSHIP WAS CONFIDENT THAT THE SCORING ON THE CYLINDERS WAS A DIRECT RESULT OF THE TWO ISSUES THAT WERE COVERED UNDER THE SPECIAL COVERAGES. I WAS NEVER NOTIFIED OF ANY OF THESE SPECIAL COVERAGES FROM GM OR CHEVROLET. CHEVROLET CUSTOMER SERVICE TOLD ME THEY HAD MY ADDRESS CORRECT BUT COULD NOT CONFIRM THAT THE NOTICES WERE SENT TO ME FOR THE SPECIAL COVERAGES. MY FAMILY AND I WERE IN DANGER DRIVING THIS VEHICLE, AND CHEVROLET NEW ALL ABOUT THE DANGERS IN DRIVING THIS VEHICLE. I NOW HAVE A CAR SITTING AT THE DEALERSHIP WITH A BLOWN ENGINE AND CHEVROLET WON'T DO ANYTHING FOR ME. THERE SHOULD HAVE BEEN RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078328March 9, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS QUIT WORKING DURING RAINSTORM WHILE DRIVING 70 MPH ON US 23, RENDERING DRIVER COMPLETELY BLIND FOR CONDITIONS. REPAIR SHOP REPLACED THE WIPER TRANSMISSION; DISCOVERED THIS HAS BEEN RECALLED IN CANADA BUT NOT US. CONTACTED GM BUT THEY DENY KNOWING OF THIS ISSUE DESPITE A PLETHORA OF REPORTS ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076833March 8, 2018
UNKNOWN OR OTHER
1) FCA - FORWARD COLLISION AVOIDANCE DOES NOT WORK PROPERLY. THIS ALLOWED OUR VEHICLE TO STRIKE ANOTHER VEHICLE IN THE REAR. IT INTERMITTENTLY WILL GIVE WARNING OF BEING CLOSE TO CARS IN FRONT OF IT. IN THE ACCIDENT THERE WAS NO WARNING FROM THE FCA 2) FAB - FORWARD AUTOMATIC BRAKING FAILED TO WORK - IT DID NOT ENGAGE WHEN OUR VEHICLE STRUCK A CAR IN FRONT OF IT. OUR VEHICLE WAS TRAVELING 7MPH WHICH IS IN THE SPECIFIED RANGE PER THE OWNERS MANUAL. 3) LDW - LANE DEPARTURE WARNING DOES NOT FUNCTION PROPERLY. THIS SYSTEM DOES NOT WARN WHEN OUR VEHICLE CROSSES OVER A LANE MARKER LINE NOR DOES IT GIVE A GENTLE ASSIST TO THE STEERING WHEEL. OUR VEHICLE WAS TAKEN TO DEALER, AND DEALER RAN DIAGNOSTICS AND TOOK FOR A TEST DRIVE. THEY CLAIM THAT IT IS WITHIN FACTORY SPECIFICATION, BUT AGREED THE SYSTEMS DID NOT APPEAR TO WORK AS DESCRIBED IN THE OWNERS MANUAL OR AS ADVERTISED. WE TOOK A NEW 2018 EQUINOX FOR A TEST DRIVE, ANF FOUND THE FCA AND THE LDW FAILED TO PERFORM PROPERLY THE SAME AS IN OUR VEHICLE. THIS APPEARS TO BE A SYSTEMIC FAILURE IN 2018 CHEVROLET EQUINOX VEHICLES
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11076835March 8, 2018
POWER TRAIN
THE CAR WAS IDLING AND IN PARK ON A NO-GRADE (FLAT),PRIVATE ROAD PREPARING FOR SCHOOL DROP OFF. A FEW MINUTES LATER IN PREPARING TO DRIVE AWAY, MY FOOT WAS ON THE BRAKE PEDAL AS I MOVED THE CAR FROM PARK INTO DRIVE. IMMEDIATELY AFTER I TOOK MY FOOT OFF OF THE BRAKE PEDAL, THE CAR BEGAN MOVING BACKWARDS AS IF I WAS ON A SIGNIFICANT HILL. I DON'T KNOW HOW FAR THE CAR WOULD HAVE CONTINUED TO MOVE BACKWARDS BECAUSE I QUICKLY PRESSED THE BRAKE PEDAL AGAIN TO STOP IT SO I DIDN'T ROLL INTO THE CAR BEHIND ME. I CONFIRMED THAT THE CAR WAS IN DRIVE AND PROCEEDED TO QUICKLY MOVE MY FOOT FROM THE BRAKE PEDAL TO THE GAS PEDAL TO ENSURE THAT I MOVED FORWARD (AS IF I WAS STOPPED ON A HILL). I HAVE BEEN USING THE CAR FOR THIS DROP OFF FOR MONTHS WITHOUT THIS PROBLEM OCCURRING PREVIOUSLY. THE CAR IS SCHEDULED TO BE EXAMINED BY THE DEALER TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076879March 8, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PART FOR A SEAT BELT RECALL WAS UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC SERVICED THE VEHICLE, BUT COULD NOT REPAIR THE FAILURE FOR MONTHS. THE MANUFACTURER WAS CONTACTED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076930March 8, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS NOT PERFORMING PROPERLY AND FELT SLUGGISH. AN INDEPENDENT MECHANIC REPLACED THE TRANSMISSION AND THE TIMING CHAIN. TRAPP CHEVROLET IN HOUMA, LOUISIANA WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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