Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11076671March 7, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SINCE I PURCHASED THIS VEHICLE, I CONSTANTLY GET A "SERVICE AIRBAG" MESSAGE ON MY DASHBOARD. I HAVE NOTIFIED THE DEALER AS WELL AS GM/CHEVORLET BY PHONE AND WAS TOLD THAT UNFORTUNATELY THERE IS NO RECALL FOR THIS. I TOOK MY CAR TO THE DEALER IN WHICH I PURCHASED AND SINCE THEY DID NOT SEE THE MESSAGE THEY SAID THERE IS NOTHING THEY CAN DO. I FEAR (GOD FORBID) BEING IN AN ACCIDENT AND THE AIRBAG DOES NOT DEPLOY. I DO TRAVEL WITH MY CHILDREN IN WHICH ONE OF THE 3 IS A TODDLER. IS THERE ANYTHING THAT CAN BE DONE. - ALSO WHICH IS VERY ANNOYING MY KEY GETS STUCK IN THE IGNITION. NOW I HAVE 2 SETS OF KEYS ONE GETS STUCK MORE THAN THE OTHER, BUT THERE ARE TIMES WHERE I HAVE TO SPEND HOURS TRYING TO REMOVE IT - I TOOK IT TO THE DEALER BUT ONCE AGAIN WAS TOLD NOTHING IS WRONG WITH THIS. I HAVE SEEN NUMEROUS VIDEOS AND FORUMS WITH THE SAME COMPLAINT. NEEDLES TO SAY I WOULD NEVER PURCHASE A CHEVY AGAIN! TOO MANY ISSUES FOR A CAR THAT I'VE ONLY HAD A FEW YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076750March 7, 2018
ENGINE, POWER TRAIN
OIL CONSUMPTION, ROUGH IDLE, BAD TICKING ENGINE SOUNDS LIKE A DIESEL TRUCK, STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076486March 6, 2018
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING UNKNOWN SPEEDS, THE DEFROSTER FAILED TO BLOW OUT AIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076535March 6, 2018
AIR BAGS, SEATS
THE FRONT SEAT PASSENGER AIR BAG WILL NOT COME ON WHEN SOMEONE SITS IN THE SEAT. I GET A SERVICE AIR BAG SYSTEM ON THE DRIVER INFO CENTER. TOOK TO DEALER WAS TOLD COMPUTER SHOWS CODES B0081 AND B0074. WAS TOLD PASSENGER PRESENCE SYSTEM, NAMELY THE SEAT SENSOR WAS BAD AND NEEDED TO BE REPLACED. REPAIR ESTIMATED AT $1100.00. THIS IS A COMMON COMPLAINT IN GM VEHICLES. THE VEHICLE IS DESIGNED TO HAVE THE AIRBAG DEPLOY DURING A COLLISION CONSIDERING THE USE OF SAFETY BELTS AND DEFORMATION OF THE VEHICLE'S STRUCTURE. SERVICE AIR BAG SYSTEM WARNING LIGHT COMES ON AND STAYS ON WHEN EVER THE IGNITION IS TURNED TO THE ON POSITION. IT DOES NOT MATTER IF ANYONE OR ANYTHING IS IN/ON THE SEAT, OR IF VEHICLE IS STANDING STILL OR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076077March 3, 2018
ELECTRICAL SYSTEM
THE POWER LOCKS IN MY VEHICLE STOPPED WORKING. THEY NO LONGER RESPONDED TO THE KEY FOB, INTERIOR LOCK BUTTONS, OR EXTERIOR HANDLE BUTTONS AND WOULD NOT ENGAGE OR DISENGAGE WHEN SHIFTING BETWEEN PARK AND DRIVE. THE ONLY WAY TO UNLOCK THE DOORS WAS FROM THE INTERIOR USING THE DOOR HANDLES OR MANUALLY FROM THE DRIVER DOOR. ADDITIONALLY, THERE IS NO MANUAL WAY TO LOCK THE FRONT PASSENGER DOOR, THUS LEAVING NO WAY FOR ME TO ACTUALLY LOCK MY VEHICLE FULLY WHILE IN THIS CONDITION. THE DEALERSHIP LOOKED AT THE CAR AND SAID SOMETHING WAS WIRED INCORRECTLY. IT HAS SINCE BEEN FIXED, BUT I FIND IT STRANGE THAT THE LOCKS WOULD ALL OF THE SUDDEN STOP WORKING AFTER A FEW MONTHS IF IT HAD BEEN WIRED INCORRECTLY STRAIGHT FROM THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076075March 3, 2018
UNKNOWN OR OTHER
MY CAR IS STALLING WHILE I'M DRIVING AT LOW SPEEDS ON THE CITY STREETS AND WHEN I'M IDLING AT STOP LIGHTS. IT'S IDLING VERY ROUGH TO WHERE MY CAR IS SHAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075790March 2, 2018
ENGINE
THIS MORNING AS I WAS ATTEMPTING TO LEAVE A PARKING LOT AND PUT MY VEHICLE FROM PARK TO DRIVE THE ENGINE STALLED. MY VEHICLE MOTOR JUST STOPPED. IT DID THIS MULTIPLE TIMES AS I ATTEMPTED TO PUT MY VEHICLE INTO DRIVE. WHEN I ARRIVED AT WORK I ATTEMPTED TO RESTART MY VEHICLE AND IT DID THIS AGAIN WHEN I PULLED INTO A PARKING SPOT AT MY PLACE OF EMPLOYMENT. I WAS UNABLE TO PUT MY CAR IN REVERSE WITHOUT IT STALLING. AFTER SOME RESEARCH IT APPEARS THAT CHEVY IS AWARE OF AN ISSUE WITH EXCESSIVE OIL CONSUMPTION IN MAKES 2010-2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075791March 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (KERN CHEVROLET BUICK GMC, 218 S WALNUT ST, CELINA, OH 45822) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND THE BOTTOM HALF OF THE ENGINE WAS GONE. THE DEALER GAVE THE CONTACT A LOANER VEHICLE AND REPLACED THE ENGINE FOR FREE SINCE THE MILEAGE WAS LESS THAN 100,000. THE CONTACT REQUESTED THE WARRANTY ON THE NEW MOTOR, BUT WAS INFORMED THAT THE WARRANTY PAPERWORK HAD TO REMAIN IN THE FILES. THE CONTACT COULD NOT RECEIVE THE WARRANTY OR A COPY OF THE WARRANTY. AT 42,000 MILES LATER, THE NEW ENGINE FAILED DUE TO THE TIMING CHAIN. THE CONTACT ASKED ABOUT THE WARRANTY AND WAS INFORMED THAT THERE WAS NO WARRANTY ON THE NEW ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FIRST ENGINE WAS REPLACED FREE OF CHARGE, BUT THE SECOND ENGINE WOULD HAVE TO BE PAID FOR OUT OF POCKET. THE MANUFACTURER WAS CONTACTED A SECOND TIME AND THE CONTACT WAS INFORMED THAT THERE WAS A THREE YEAR WARRANTY ON THE NEW ENGINE. WHEN THE MANUFACTURER WAS CONTACTED A THIRD TIME AT THE DEALER, THE CONTACT WAS INFORMED OF THE SAME THING AS WHEN SHE CALLED THEM INITIALLY. THE CONTACT STATED THAT THERE WAS A PCV VALVE RECALL. SINCE OHIO WAS NOT A COLD STATE, THE MANUFACTURER STATED THAT THE RECALL WOULD NOT BE HONORED. THE VEHICLE REMAINED AT THE DEALER SINCE THE SECOND WEEK OF DECEMBER 2017. THE DEALER PROVIDED A LOANER VEHICLE, WHICH WAS STILL IN USE BY THE CONTACT. THE FAILURE MILEAGE WAS 42,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075803March 2, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
WAS DRIVING HOME FROM WORK IN A TERRIBLE RAIN STORM AND THE WIPERS JUST QUIT WORKING WHILE I WAS DRIVING HOME FROM WORK. THIS HAPPENED LESS THAN A BLOCK FROM PULLING OUT OF THE DRIVEWAY FROM THE WORK PARKING LOT. VERY SCARY INCIDENT. HAD TO REPLACE THE ENTIRE MOTOR FOR THE WINDSHIELD. IT APPEARS THAT THE 2013 MODELS HAD A RECALL; WHEREAS, THE 2014 MODELS HAVE NOT HAD A RECALL. THE 2014 MODELS USE THE SAME PARTS AS THE 2013 MODELS. NOT SURE WHY THERE IS NO RECALL ON THE 2014 MODEL. COST TO REPLACE WAS ~$400+.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074821March 2, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH HIGH PRESSURE FUEL PUMP. *LD THE CONSUMER STATED THE HIGH PRESSURE FUEL PUMP NEED TO BE REPLACED 3.5 YEARS APART. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075577March 1, 2018
VISIBILITY/WIPER
TAKATA RECALL. YESTERDAY (2/28/18) I WAS DRIVING DOWN THE ROAD IN POURING DOWN RAIN& THE WINDSHIELD WIPERS JUST STOPPED. YOU CAN HEAR THE MOTOR RUNNING BUT THEY WILL NOT MOVE. THE CAR WAS RUNNING AND THEY HAD BEEN WORKING FINE ALL DAY & THEN JUST STOPPED ALL OF A SUDDEN SUDDEN MAKING IT TO WHERE I COULD NOT SEE WHILE DRIVING. ## VIN PASSED ## 2012 CHEVEROLET EQUINOX ##
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075673March 1, 2018
AIR BAGS
SERVICE AIR BAG LIGHT COMES ON EVERY 10 SECONDS. CAR HAS NEVER BEEN IN AN ACCIDNET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918274March 1, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO HVAC SYSTEM DEFECT - FRONT WINDSHIELD DEFROSTER ONLY BLOWS OUT COLD AIR. *SMD THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT STATED THE VEHICLE WAS OPERATING AS DESIGNED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075364February 28, 2018
STRUCTURE:BODY
INSIDE DOOR PANEL SHOWING RUST ON ALL 4 DOORS, SOME MORE THAN OTHERS. COMING FROM BOTTOM WHERE SKINS CLIP ONTO DOOR FRAME. SHOULD NOT HAPPEN ON A 6 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075395February 28, 2018
ENGINE
VEHICLE WAS BEING DRIVEN ON THE TOLLWAY ON A SNOWY EVENING WITH THE TEMPERATURE AROUND 5 DEGREES. SUDDENLY THE VEHICLE STARTED LOSING POWER AND SHAKING AND STALLED IN A LANE OF TRAFFIC AND WAS UNABLE TO BE RESTARTED. THIS WAS A VERY UNSAFE SITUATION AS THE VISIBILITY WAS POOR DUE TO THE HEAVY SNOW AND OUR VEHICLE WAS DISABLED AND BLOCKING A TRAFFIC LANE. WE HAD THE VEHICLE TOWED TO A REPAIR SHOP WHICH WAS ABLE TO GET IT STARTED AGAIN BUT QUICKLY TURNED IT OFF AS THE ENGINE SOUNDED TERRIBLE. THEY CHECKED THE OIL LEVEL TO FIND NO OIL ON THE DIPSTICK SO THEY ADDED OIL AND CHECKED THE LEVEL AGAIN AND FOUND METAL SHAVINGS IN THE OIL. THE VEHICLE WAS RESTARTED AND SOUNDED TERRIBLE AND THEY FOUND OIL QUICKLY LEAKING FROM THE REAR OF THE ENGINE. UPON FURTHER INSPECTION THEY FOUND THE REAR MAIN SEAL HAD FAILED CAUSING ALL THE OIL TO LEAK OUT FROM THE ENGINE. I NOW HAD A VEHICLE WITH 84,000 MILES ON IT THAT NEEDED A NEW ENGINE. UPON RESEARCHING THIS PROBLEM I QUICKLY DISCOVERED THIS IS A KNOWN ISSUE WITH THIS ENGINE THAT OCCURS IN COLD WEATHER. THE OIL CONSUMPTION ISSUES AS WELL AS A PCV VALVE ISSUE WHICH CLOGS AND CAUSED THE PRESSURE TO BUILD UP RESULTING IN BLOWING OUT THE REAR MAIN SEAL AND IS COVERED UNDER TSB #14882 ARE KNOWN ISSUES WHICH LEAD TO THE FAILURE OF MY ENGINE. I WAS TOLD BY MY LOCAL DEALER THAT MY VIN # DID NOT QUALIFY FOR THE TSB #14882 AND REPAIRS WOULD NOT BE COVERED AS MY WARRANTY HAD EXPIRED 9 MONTHS AGO. THE SHOP WAS ABLE TO LOCATE A USED ENGINE WITH 25,000 MILES ON IT AND USED THAT TO REPLACE MY FAULTY ENGINE. IN TOTAL I SPENT $3,470 FOR THE ENGINE REPLACEMENT AND TOWING CHARGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075494February 28, 2018
ENGINE
MY CHEVROLET DEALER WOULD NOT HONOR TSB 14882 AND DIAGNOSE AND REPAIR MY VEHICLE FREE OF CHARGE. THE REASON GIVEN IS THAT THE TSB IS VIN SPECIFIC AND MY CAR DOES NOT HAVE THE EXACT ENGINE DESIGNATED IN THE TSB. HOWEVER, IT IS A CHEVROLET INLINE 4 CYLINDER ENGINE THAT EXHIBITS THE IDENTICAL SYMPTOMS AS IN THE TSB. THIS TSB SHOULD BE EXTENDED TO COVER ALL CHEVROLET 4 CYLINDER ENGINES IN THE DESIGNATED MODEL YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075540February 28, 2018
ENGINE, FUEL/PROPULSION SYSTEM, WHEELS
I PURCHASED THE CAR IN APRIL OF 2012 AND STARTED EXPERIENCING ISSUES WITH THE VEHICLE WITHIN THE FIRST 10,000 MILES. THE CAR WOULD STALL AND SHUT OFF WHILE IN MOTION EITHER AFTER A SHORT IDLE WHILE AT A STOP SIGN OR RED LIGHT, OR EVEN WHILE PARKING BOTH IN DRIVE AND REVERSE. THE CAR WILL SHAKE AGGRESSIVELY WHILE IN MOTION AND LURCH FORWARD BOTH WHILE STATIONARY AND IN MOTION. THE TIRE PRESSURE COULD NEVER STAY BALANCED AND WOULD CONSTANTLY INFORM ME OF LEAKING EVEN AFTER REPLACING THE TIRE MULTIPLE TIMES. THE WINDSHIELD WIPERS RANDOMLY SHUT OFF WHILE IN MOTION DURING STORMS LEAVING ME COMPLETELY BLIND. THE DEALER INFORMED ME THAT THERE WAS A RECALL FOR THE 2013 EQUINOX WINDSHIELD WIPERS BUT WOULD NOT EXTEND THE RECALL TO MY 2012 EQUINOX WITH THE SAME ISSUE. THE CAR CONSUMES OIL AT A FASTER THAN NORMAL RATE AND HAS REQUIRED FREQUENT OIL CHANGES AND FILTER AND HAS NEVER DISPLAYED AN ENGINE OR OIL LIGHT TO INFORM ME OF THE ISSUES. THE CAR SHUTS OFF WHILE IN MOTION AND STATIONARY QUITE FREQUENTLY. THE CAR STRUGGLED TO START ONE DAY AND AFTER MY THIRD ATTEMPT FINALLY TURNED OVER BUT ONLY AT HALF POWER AND WHILE ATTEMPTING TO DRIVE BACK HOME, THE ENGINE COLLAPSED AND QUIT ON ME. I HAD THE CAR TOWED AND UPON INSPECTION BY A CHEVROLET DEALER AND WAS INFORMED THAT THE ENGINE HAD COMPLETELY FAILED AND THERE WAS METAL PIECES IN THE OIL. THE CAR IS NOT WORKING CURRENTLY AS IT HASN'T BEEN FOR MOST OF IT'S LIFE AS I CONTINUE TO MAKE PAYMENTS ON AN OVERPRICED PIECE OF METAL THAT CAN'T SAFELY TRANSPORT MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075223February 27, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE ELECTRONIC STABILITY CONTROL SYSTEM KEEPS SHUTTING DOWN, TAKING THE ABS SYSTEM WITH IT. THIS SEEMS TO HAPPEN PRIMARILY WHEN IT'S COLD OUTSIDE. WHEN THIS HAPPENS THE VEHICLE DOESN'T HANDLE OR STOP AS IT SHOULD. MULTIPLE REPAIR ATTEMPTS HAVE YIELDED NO CHANGE IN THE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075350February 27, 2018
UNKNOWN OR OTHER
HAD MY CAR FOR 6 YEARS AND CHANGED OIL EVERY 3000 MILES. LAST WEEK IT RAN OUT OF OIL OVERNIGHT! AND NOW I'VE BEEN HAVING TO PUT IN A QUART OF OIL EVERY 200 MILES OR SO. IT COULD HAVE CEASED UP MY WHOLE ENGINE AND RUINED IT! THE ENGINE LIGHT DIDN'T EVEN GO ON TO TELL ME THERE WAS AN ISSUE. IT IS LIKE IT WAS A SNEAK ATTACK AND IT SOUNDS LIKE THIS SORT OF THING IS HAPPENING TO OTHER OWNERS. IT SHOULD HAVE BEEN RECALLED WHEN THEY FOUND THIS ISSUE. AS IT IS, I'M GOING TO HAVE TO HAVE MAJOR REPAIRS DONE TO USE IT AT ALL. CAR WILL BE WORTH LESS THAN REPAIRS AND IT'S NOT EVEN PAID OFF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075065February 26, 2018
ENGINE
OIL CONSUMPTION TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox