Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11084516April 11, 2018
POWER TRAIN
JUST REPLACED THE TRANSMISSION AT 135,000. IN READING ONLINE, SEEMS TO BE A COMMON PROBLEM WITH THIS YEAR/MAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084621April 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THERE WAS NO OIL IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084412April 10, 2018
POWER TRAIN
DIFFERENTIAL TRANSFER CASE CRACKED AND SPRAYING OIL ON ENGINE ACCORDING TO MECHANIC. ALSO, ACCORDING TO MECHANIC THIS IS A KNOWN ISSUE REGARDING THIS VEHICLE. CONSIDERING THE OIL IS SPRAYING ON THE ENGINE THIS SHOULD BE CONSIDERED AS A RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084437April 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
CAR SHUT OFF 3 TIMES WHILE IDLING AT A STOP LIGHT. IT APPEARS THIS IS A KNOWN ISSUE BASED ON A QUICK INTERNET SEARCH SO IT SEEMS ABSURD THERE WOULDN'T BE AN OPEN RECALL TO FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084297April 10, 2018
UNKNOWN OR OTHER
OVER HEATING. HEAT BLOWING HOT AND COLD AND IGNITION SWITCH ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084303April 10, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
MY VEHICLE SHOULD HAVE TWO RECALLS; FIRST THE AIRBAGS. WHEN MY PASSENGER IS SITTING IN THE SEAT THE CHECK ENGINE LIGHT WILL COME ON TELLING ME TO CHECK MY AIRBAG AND THE AIRBAG LIGHT IS OFF. I'M NOT SURE IF IT WILL DEPLOY IF I GET IN AN ACCIDENT OR IF IT WILL ON ITS OWN ONE DAY HURTING MY PASSENGER. SECOND, MY VEHICLE SMELLS LIKE GASOLINE. IT SMELLS WORSE WHEN I FILL THE TANK UP AND ITS DOESN'T START RIGHT AWAY. I AM DRIVING MY VEHICLE SINCE THIS IS THE ONLY VEHICLE I HAVE. I HAVE SEEN ONLINE WERE THE 2007 EQUINOX HAD A RECALL FOR THE AIRBAG AND GAS TANK. PLEASE HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084188April 9, 2018
VISIBILITY/WIPER
DURING HEAVY RAIN STORM WHILE ON THE HIGHWAY TRAVELING @ 65 MPH THE WINDSHIELD WIPERS BOTH STOPPED WORKING. THE ARM THAT LINKS THE MOTOR TO THE WIPER TRANSMISSION HAD COMPLETELY DISCONNECTED. VERY DANGEROUS AS IT HAPPENED AT HIGHWAY SPEED DURING RUSH HOUR. GENERAL MOTORS CALLS THE PART THAT FAILED WIPER TRANSMISSION. WHEN I SPOKE WITH THE CHEVROLET PARTS DEPT EMPLOYEE HE STATED ITS A VERY COMMON FAILURE AND ITS THE EXACT PART THAT IS RECALLED ON 2013 EQUINOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084230April 9, 2018
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TIMING BELT FAILED WITHIN TWO YEARS OF THE FIRST TIME BEING FIXED. FIRST TIME WAS WHEN VEHICLE WAS PURCHASED USED AT APPROX 123K, SECOND TIME IT HAS FAILED IS APPROX 179K. THERE IS AN ONGOING OIL CONSUMPTION ISSUE WITH THE VEHICLE. I HAVE HEARD THAT THERE IS A RECALL ON THE OIL ISSUE THAT WAS NOT PUBLICALLY ANNOUNCED AND I WOULD LIKE TO FIND OUT WHY IT WASNT IF IN FACT THIS IS AN ISSUE. TIMING BELT SHOULD NOT FAIL TWICE . TOOK VEHICLE IN TO SHOP AFTER VEHICLE BEGAN SHAKING VIOLENTLY AND JUMPING WHILE STOPPED AT A LIGHT, IN DRIVE WITH THE BREAKS ON. WHEN I WENT TO DRIVE, VECHICLE WOULD DRIVE BUT HAD SEVERE LOSS IN POER AND WAS VIBRATING THE WHOLE TIME. UPON TAKING TO THE SHOP AND HAVING AN ENGINE DIAGNOSTIC TEST DONE, IT WAS CONFIRMED THAT THE TIMING CHAIN WAS INDEED STRETCHED OUT AND WOULD NEED TO BE REPAIRED AT A COST OF $2500. THIS REPAIR HAD BEEN MADE TWO YEARS PRIOR AS WELL , HAVING HAD TO REPLACE THE CHAINS AND SUCH DUE TO THIS RECURRING AND ONGOIGN OIL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083611April 6, 2018
VISIBILITY/WIPER
THERE IS CURRENTLY A RECALL FOR WIPER TRANSMISSION CORROSION WHICH COULD CAUSE THE WIPERS TO FAIL UNEXPECTEDLY. THE RECALL IN CANADA ONLY IS FOR YEARS 2010-2017 (25300-03: SAFETY RECALL ' FRONT WIPER TRANSMISSION CORROSION FAILURE (CANADA ONLY) ' 2010-2017 CHEVROLET EQUINOX & GMC TERRAIN). THERE IS ALSO ONE IN THE US BUT IT DOES NOT COVER 2012, THE YEAR OF MY EQUINOX (25302-01: SAFETY RECALL ' FRONT WIPER TRANSMISSION CORROSION FAILURE (USA ONLY) ' 2013 CHEVROLET EQUINOX & GMC TERRAIN). MY WIPERS RECENTLY FAILED DUE TO THIS VERY ISSUE ON 4/2/2018 AND THE US RECALL SHOULD EXPAND TO COVER THE SAME YEARS AS THE CANADIAN RECALL. THE CAR WAS THANKFULLY IN THE PROCESS OF GOING THROUGH PA STATE INSPECTION AND THE WIPERS FAILED DURING A TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083666April 6, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLUNKING NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. WHEN DEPRESSING THE BRAKE PEDAL, THE FRONT END OF THE VEHICLE WOULD SHAKE AND VIBRATE SEVERELY. THE CONTACT WAS CONCERNED OF LOSING CONTROL AND CRASHING THE VEHICLE. THE VEHICLE WAS TAKEN TO LONE STAR CHEVROLET (18900 NORTHWEST PKWY, JERSEY VILLAGE, TX) WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND CONTROL ARM WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083468April 5, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 70 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE TO A GAS STATION AND WAITED FOR THE RAIN TO STOP BEFORE DRIVING HOME. THE VEHICLE WAS TAKEN TO DENOOYER CHEVROLET (58000 STADIUM DR, KALAMAZOO, MI) WHERE THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE SPECIFICS OF THE DIAGNOSIS AND REPAIR WERE NOT DISCLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083474April 5, 2018
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (DAVE WHITE CHEVROLET, 5880 MONROE ST, SYLVANIA, OH 43560) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083262April 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE MADE ABNORMALLY LOUD WINDING AND KNOCKING NOISES. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF OIL. THE CONTACT STATED THAT THE OIL DISPENSER WAS EMPTY AND MORE OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE TIMING CHAIN/BELT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083278April 4, 2018
AIR BAGS
THE DASHBOARD ON THE PASSENGER SIDE IS CRACKING AROUND THE AIRBAG. THE CRACK IS OUTLINING THE SPACE WHERE THE AIRBAG WOULD POP OUT FROM. IT APPEARS UNSAFE AS IF ITS FAULTY AND COULD INITIATE AT ANY MINUTE. AFTER DOING SOME RESEARCH IT LOOKS AS IF OTHER MODELS WITH SIMILAR PROBLEMS HAVE BEEN RECALLED. I'M REPORTING THIS BECAUSE I SAW AN EXPOSE ON THE TAKATA AIRBAGS AND GM WAS MENTIONED. I'VE SEEN SIMILAR COMPLAINTS ONLINE FOR THIS MODEL BUT NO RECALLS ARE SHOWN. THERE ARE OTHER 2009 GMS THAT HAVE RECALLS ISSUED. A BODY SHOP TOLD US WE SHOULD CONTACT THE DEALER FOR AN ESTIMATE BECAUSE THERE WERE RECALLS ON THEIR AIRBAGS BUT THE DEALER SAID THERE ARE NONE. I'M TAKING THE VEHICLE TO THE DEALER FOR A FREE ESTIMATE AFTER NOTIFYING THEM THE CRACK HAS BEEN DEVELOPING FOR SOME TIME AND WE'VE BEEN WAITING ON A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024428April 3, 2018
POWER TRAIN, ENGINE
2012 CHEVY EQUINOX. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE VEHICLE SMELLED HOT, STALLED, AND MADE A BANGING NOISE. IT BEGAN CHUGGING AND DIED. THE PCV WAS CLEANED AND THE MAIN BEARING OIL SEAL WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082485April 2, 2018
ENGINE, POWER TRAIN
GREETINGS, WE PURCHASED A USED CHEVY EQ. A FEW MONTHS AGO AT 59000 MILES FOR MY WIFE, CURRENTLY 60000. SINCE I BOUGHT IT THE ENGINE HAS RATTLING/CLICKING NOISE. I BOUGHT THE VEHICLE WITH A REBUILT TITLE FROM AN INDIVIDUAL AND THE NOISE WASN'T THAT BAD. I THOUGHT IT WAS BECAUSE OF OLD OIL AND HADN'T SUSPECTED SUCH AN ENGINE PROBLEM. I AM A MECHANICAL ENGINEER MYSELF AND COULDN'T THINK THAT AN ENGINE WOULD HAVE A DEFECT WHICH AFFECTS ALL OF THESE CHEVY VEHICLES SO I PURCHASED IT. TODAY I CONTACTED CHEVY CUSTOMER SERVICE AND EXPLAINED THE PROBLEM. I WAS TOLD THAT THEY RECEIVE TOO MANY SAME COMPLAINTS. HOWEVER, THERE IS NO RECALL RELATED TO 2014 YEAR MODELS AND SINCE IT WENT TO SALVAGE CONDITION THAT IT IS NOW OUT WARRANTY.MY CAR HAD A FRONT BUMPER ACCIDENT, AND NO RADIATOR OR ENGINE ISSUE AFTER THE ACCIDENT. SO IT IS DEFINITELY RELATED TO A DEFECTED ENGINE. ALTHOUGH THE POWERTRAIN IS PROTECTED UP TO 100K MILES, DUE TO THE TITLE STATUS THE OWNER HAS TO PAY FOR ALL THE EXPENSES. I WAS TOLD THAT, IF IT HAD A RECALL, REGARDLESS OF TITLE STATUS THEY WOULD REPAIR IT. THEY USED A VERY BAD DEFECTED ENGINE IN THEIR VEHICLES AND DID NOT ISSUE A RECALL. THERE ARE TOO MANY SIMILAR COMPLAINTS POSTED ON WEBSITES BY UPSET OWNERS, BUT THEY STILL DO NOT ISSUE A RECALL IN ORDER NOT TO COVER THIS PROBLEM. I AM VERY REGRET THAT I PURCHASED A GM VEHICLE. I WILL NEVER AGAIN. CAN NHTSA DO SOMETHING ABOUT IT, BECAUSE THESE ENGINES ARE REALLY DANGEROUS ON THE ROADS. PEOPLE POSTED THE SAME PROBLEM ABOUT THEIR CAR WHICH HAVE ONLY 8 TO 20K MILES IN THEM. THE VEHICLE MAKES THIS RATTLING NOISE ON IDLE, ON REVERSE GEAR VERY MUCH AND LOSES SO MUCH POWER BETWEEN 20-55 MPH, DOES NOT ACCELERATE PROPERLY AND THE NOISE IS INCREASED DURING ACCELERATION. IT WAS ADDRESSED AS TIMING CHAIN ISSUE. THE ENGINE BURNS OIL. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082579April 2, 2018
UNKNOWN OR OTHER
SUNROOF PROBLEMS, I WAS DRIVING DOWN THE INTERSTATE. IT WAS A NICE DAY ABOUT 73 DEGREES WITH NOBODY AROUND THE VEHICLE AND SUDDENLY I HEARD A LOUD NOISE (SOUNDED LIKE A SHOTGUN GOING OFF). I INVESTIGATED BY OPENING THE SUNROOF SUNSHADE AND COULD SEE THE SUNROOF HAD SHATTERED UPWARDS. I CONTINUED ABOUT A MILE AND EXITED OFF INTERSTATE AND LOOKED AT THE SUNROOF FROM THE OUTSIDE OF THE EQUINOX AND YOU COULD HEAR IT CONTINUING TO CRACK. I DECIDED AT THAT POINT TO TAKE A SECONDARY ROAD HOME ABOUT 4 MILES AND LOST A PIECE OF THE SUNROOF BEFORE I GOT BACK HOME. I TURNED THE VEHICLE INTO THE DEALER AND OF COURSE THEY STATED IT HAD TO BE AN IMPACT. I AM SURE THERE WAS NO IMPACT, THIS SUN ROOF EXPLODED UPWARDS. THERE NEED TO BE SOME TYPE OF POLY GLASS IN THIS TYPE OF ROOF TO PREVENT SHATTERED GLASS FROM FLYING OFF AND HITTING OTHER VEHICLES AND TO PROTECT THE OCCUPANTS FROM DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082350April 1, 2018
ENGINE
ENGINE IS USING 3 QUARTS OF OIL EVERY 1000 MILES. WHEN LOW ON OIL THE CAR DIES DUE TO THE TIMING BEING OFF. I HAVE 107,000 MILES ON THE CAR. IT STARTED AT 92,000 MILES. NO ENGINE OIL LIGHT HAS COME ON TO NOTIFY ME OF LOW OIL ISSUES. IT HAS DIED ON ME AT STOP LIGHTS IN HEAVY CITY TRAFFIC AND AT LOW IDLE SPEEDS. CHEVY IS AWARE OF THE PROBLEM WITH 2011 AND 2012 ENGINES AND IS WORKING ONE ON ONE TO FIX THE ISSUE AT NO COST. 2013 OWNERS ARE OFFERED A PORTION PAID ON THE CUSTOMER LOYALTY PROGRAM TO FIX THE CARS. THIS IS A VERY SERIOUS ISSUE. THE CAR IS NOT SAFE ON THE ROAD DUE TO THE POSSIBILITY OF THE ENGINE DYING WHILE DRIVING. I TOOK THIS CAR TO CHEVY DEALERSHIPS MANY TIMES TO HAVE THE OIL CHANGED. NEVER WAS INFORMED THAT MY OIL LEVEL WAS VERY LOW. THE RINGS AND PISTONS ARE SHOT THEY ARE KEEPING THIS PROBLEM QUIET AND IT'S GOING TO CAUSE SERIOUS INJURY IS NOT ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082398April 1, 2018
ENGINE, FUEL/PROPULSION SYSTEM
OUR 2010 CHEVY EQUINOX WAS WORKING FINE. LAST WEEK WE CAME TO A STOP AT A STOP SIGN... HEARD A BANG NOISE AND IT STARTED TO IDLE ROUGH, AND SHUT OFF AT STOP SIGN ( HARD TO EVEN KNOW...SINCE RADIO STILL PLAYING). ALSO SOUNDS LIKE A THRASHING MACHINE.... CHECK ENGINE LIGHT CAME ON AND HAS SINCE GONE OFF AND BACK ON AND BACK OFF. WHAT IS THE BEST CORRECTION FOR THIS SAFETY ISSUE. CONTINUES TO SHUT OFF AT STOP SIGNS. ????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082399April 1, 2018
AIR BAGS
SERVICE AIRBAG LIGHT KEEPS COMING ON. IT DOESN'T MATTER IF I AM STOPPED OR DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox