Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11094085May 16, 2018
ENGINE
THE VEHICLE USES AN EXCESSIVE AMOUNT OF OIL WHICH HAS RUINED THE PISTONS AND CYLINDERS. IT IS ONLY A MATTER OF TIME BEFORE THE ENGINE DIES WHILE DRIVING. IT HAS HAD PROBLEMS WITH STALLING OUT WHILE IDLE OR STARTING TO GO DUE TO THIS ISSUE AS WELL AS ROUGH IDLING. IT IS THE SAME ISSUE THE 2011 AND 2012 MODELS HAD AND THEY RECEIVED A REPLACEMENT/RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094126May 16, 2018
ENGINE
OIL BURNING WHICH LEADS TO A OIL CHANGE ALMOST 1500 MILES WITH TOP OFF SERVICE BETWEEN CHANGES. THEN SHAKING OF ENGINE WHILE IN IDLE AND WHILE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096391May 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE SEIZED AND THE TIMING BELT FRACTURED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT. THE VEHICLE WAS PUSHED TO THE ROAD SHOULDER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE ENGINE WAS REPLACED. THE MANUFACTURER REFUSED TO REPLACE THE ENGINE BECAUSE THE CONTACT HAD THE OIL CHANGED BY AN INDEPENDENT MECHANIC RATHER THAN A GM DEALER, WHICH VOIDED THE WARRANTY. THE CONTACT CALLED BOB GRIMM CHEVROLET (2271 S MAIN ST, MORTON, IL 61550), BUT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096414May 16, 2018
ENGINE
I WAS DRIVING VEHICLE WHICH HAS 32,650 MILES ON IT AND ALL OF A SUDDEN IT STARTED JERKING, AS IT SOMEONE WAS PUMPING THE BRAKE PEDAL AT A SPEED OF 45 TO 50 DURING ACCELERATION! I AM A HEART TRANSPLANT SURVIVOR OF 15 YRS AND DID NO NEED TO BE PUT THROUGH THIS KIND OF SCARE! I DUG THROUGH SOME PAPERS AND FOUND AN EXTENDED WARRANTY FOR THIS ISSUE THAT STATED NOT TO BRING IT IN UNTIL IT STARTED TO DO THIS. OF COURSE THE TIME OF THE EXTENDED WARRANTY RAN OUT AND CHEVY WOULD NOT HONOR THE WARRANTY AND REPAIR THEIR MISTAKE! I INHERITED THIS VEHICLE FROM MY MOTHER IN 2015 WITH 29,000 MILE ON IT! I WOULD LIKE TO KNOW WHY THEY CAN GET AWAY WITH RELEASING THIS VEHICLE TO THE PUBLIC WITH THIS ISSUE THAT MAY OR MAY NOT HAPPEN! THEY SHOULD HAVE STEPPED UP AND REPAIRED THESE VEHICLES BEFORE THIS COULD HAPPEN. THE CAUSE OF THIS MALFUNCTION WAS A CRACKED SPARK PLUG OF THE THIRD CYLINDER! WILL NEVER BY A GM PRODUCT! I WAS CONTACTED BY CHEVROLET AND BECAUSE IT HAD OVER 19,500 MILES THEY WOULD NOT REIMBURSE FOR REPAIRS! THEY REPLIED THT THEY CARE ABOUT THEIR CUSTOMERS SAFETY, HOW WHEN THEY CAN LET SOMETHING LIKE THIS OUT INTO THE PUBLIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093840May 15, 2018
VISIBILITY/WIPER
WHILE HIGHWAY DRIVING DURING A THUNDERSTORM, THE WINDSHIELD WIPERS RUNNING ON THE MEDIUM SETTING SUDDENLY STOPPED FUNCTIONING, CAUSING VIABILITY LOSS. THIS MADE IT UNSAFE TO CONTINUE DRIVING AND DIFFICULT EVEN CHANGING LANES TO PULL TO THE SHOULDER. MOTOR WAS STILL FUNCTIONING. FAULTY PART IS THE WINDSHIELD WIPER TRANSMISSION. ENTIRE TRANSMISSION WAS REPLACED. AGAIN TODAY, DURING A FLASH FLOOD WARNING RAINSTORM, WIPER TRANSMISSION FAILED WHILE HIGHWAY DRIVING WITH WIPERS ON HIGH SETTING CAUSING A COMPLETE VISIBILITY LOSS. ALMOST CAUSED AN ACCIDENT ATTEMPTING TO SAFELY PULL OUT OF LANES OF TRAFFIC. RESEARCH INDICATING CHEVROLET HAS RECALLED THIS PART IN CANADA AND REPLACED BUT NOT IN THE US
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093971May 15, 2018
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
THE CONTROL MODULE FAILED AND RESULTED IN HEADLIGHT GONE AT ~50K MILES. THE TRANSFER CASE WENT BAD AND THE CAR DID NOT MOVE AT ALL AT 64K MILES. CAN NOT BELIEVE THE POWERTRAIN GOT PROBLEM JUST AFTER THE WARRANTY EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094027May 15, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE REAR MAIN SEAL FAILED TO REMAIN CONNECTED, WHICH CAUSED AN OIL LEAK. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY AN INDEPENDENT MECHANIC WHO REPLACED THE REAR MAIN SEAL. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093677May 14, 2018
VISIBILITY/WIPER
FRONT WINDSHIELD STARTING A CENTER LINE CRACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093565May 13, 2018
ENGINE
ABOUT 4-6 MONTHS AGO, MY CAR STARTED TO JOLT EVERY NOW AND AGAIN, WHILE DRIVING IT, BUT IT NEVER SHUT OFF. LAST WEEK, WHEN I WAS BACKING OUT OF A PARKING SPOT, THE CAR DIED WHEN I SHIFTED IT INTO DRIVE TO LEAVE. IT TOOK A WHILE TO TURN BACK ON, BUT DID START UP AGAIN. ON MY WAY HOME, IT SHUT OFF AGAIN WHILE IN MOTION. ONCE I GOT HOME, THE CHECK ENGINE LIGHT POPPED ON AND I DID NOT DRIVE IT AGAIN UNTIL THE NEXT DAY. I WENT TO WASH IT, AS I DO WEEKLY, AND FILL UP THE GAS TANK. THE CHECK ENGINE LIGHT TURNED OFF. THE NEXT MORNING, I WAS DRIVING TO WORK AND THE CAR CUT OFF AGAIN WHILE IN MOTION. ONCE I WAS ABLE TO GET IT RESTARTED, I DROVE IT TO THE CLOSEST MECHANIC IMMEDIATELY. THEY ATTEMPTED TO LOOK AT THE CAR AND DIAGNOSE IT FOR THE GREATER PART OF THE DAY. THE MACHINE WAS READING A CAM SHAFT ISSUE; HOWEVER, WHEN THEY INSPECTED IT, THERE WAS NO ISSUE WITH IT. THE MECHANIC STATED THAT HE HAS SEEN THIS ISSUE WITH THE CHEVY EQUINOX SEVERAL TIMES AND THAT CHANGING THE INTAKE/OUTTAKE VALVES GIVES A TEMPORARY RESOLVE; HOWEVER, THE PROBLEM TYPICALLY COMES DOWN TO THE ENGINE/MOTOR HAVING TO BE REPLACED, WHICH IS APPROXIMATELY A $6000 REPAIR BILL, OR TAKE A COMPLETE LOSS ON THE CAR., BECAUSE METAL SHARDS AND OTHER THINGS GET TRAPPED IN THE ENGINE/MOTOR THAT CAN'T BE REMOVED. THEY DID REPLACE THE VALVES, WHICH COST ME $400+, TOLD ME TO KEEP DOING WHAT I DO, IN TERMS OF KEEPING MAINTENANCE UP, AND HOPE THAT SOMETHING IS DONE BEFORE THE ENGINE/MOTOR NEEDS REPLACING. I AM RESPONSIBLE FOR MY TRANSPORTATION AND THAT OF MY TWO CHILDREN (AGES 1 & 11). I CANNOT HAVE MY CAR STOP, IN THE MIDDLE OF ME DRIVING IT, AND HAVE THAT RESULT IN A FATAL LOSS OF ME AND/OR MY CHILDREN. A SIMPLE INTERNET SEARCH SHOWS THAT MULTIPLE YEARS OF THIS MAKE/MODEL CAR HAVE THE SAME ISSUE AND IT IS ALARMING THAT NO RECALL IS IN PLACE. THE CONSUMER IS BEING LEFT TO COVER THE COST OF SAFETY IN FAULTY VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093463May 12, 2018
ENGINE
THE CAM SHAFT POSITION SENSOR IS DEFECTIVE.THE VEHICLE SHUTS DOWN WHEN IDLE IS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093476May 12, 2018
ENGINE
WHILE DRIVING TO WORK (APPROX. 50 MILES) THE ENGINE JUST STOPPED WHILE MAKING A LEFT TURN ACROSS TRAFFIC LEAVING ME IN A POSITION OF HAVING TO PUSH IT OUT OF TRAFFIC ON A MAJOR STREET TO HELP AVOID CAUSING AN ACCIDENT/ROAD CLOSURE DELAY. JUST THANKFUL THIS DID NOT HAPPEN EARLIER IN THE COMMUTE ON THE INTERSTATE! AFTER HAVING IT TOWED AND SPEAKING WITH 6 MECHANICS AND 3 DEALERSHIPS, WE WERE TOLD BY EVERY ONE OF THEM THAT THESE ENGINES ARE KNOWN FOR THIS PROBLEM AND REBUILT ENGINES ARE SO BACKORDERED BECAUSE OF THIS PROBLEM, THAT WE WERE LOOKING AT LEAST 4-6 WEEKS MINIMUM TO TRY AND REPLACE IT AT A COST OF $7600 OUT OF POCKET AND STILL HAVE 2 YEARS TO PAY THE CAR OFF BEFORE THIS EVEN HAPPENED AND THERE WAS NO RECALL OR GM ASSSTANCE WITH THIS REPAIR...UNBELIEVABLE! IF THIS WOULD HAVE HAPPENED ON THE INTERSTATE OR HIGHWAY, IT HAD POTENTIAL FOR A MAJOR ACCIDENT, BECAUSE ONCE THE CAR SHUT OFF, THE POWER STEERING AND EVERYTHING ALSO WENT AS WELL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093277May 11, 2018
UNKNOWN OR OTHER
"TAKATA RECALL" WENT TO GO SOMEWHERE GOT IN STARTED THE CAR, WENT TO PUT IT IN REVERSE IT STALLED. PUT THE CAR IN PARK AND STARTED IT AGAIN, IT STALLED WHILE STILL IN PARK. WAITED A MINUTE OR SO STARTED CAR AGAIN IT WAS OK UNTIL I PUT IT IN REVERSE. STALLED AGAIN. IT WILL START BUT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093374May 11, 2018
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL. I SEE THAT THE 2009 CHEVY EQUINOX IS NOT ON THE SCHEDULE TO BE RECALLED, HOWEVER, THERE ARE SO MANY WITH THE SAME AIRBAG PROBLEM. IT'S A SCANDAL THAT THEY ARE ABLE TO GET AWAY WITH NOT RECALLING. SAME PROBLEM WITH THE STABILLINK, TRACTION CONTROL AND ABS LIGHTS. IT IS A PROBLEM FOR ALL OF THESE VEHICLES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093185May 10, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL RUMBLING NOISE FOR FIVE MINUTES. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL KNOCKING NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS OBSERVED THAT THERE WAS NO OIL IN THE VEHICLE; HOWEVER, THE FAILURE WAS NOT IDENTIFIED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093256May 10, 2018
ENGINE
I HAVE A 2012 CHEVROLET EQUINOX WITH THE EXCESSIVE OIL CONSUMPTION DEFECT CAUSE BY DEFECTIVE PISTON SEALS. IT CAME ON OUT OF NOWHERE WITH ONLY 78K MILES ON THE CAR. WE WERE DRIVING 2 HOURS HOME, AND HALF A MILE AFTER WE EXITED THE HIGHWAY, WHILE WE WERE SITTING IN A DRIVE-THRU, OUR ENGINE DIED ENTIRELY DUE TO THIS DEFECT. IF IT HAD HAPPENED A MINUTE SOONER, MY CAR WOULD HAVE DIED ON THE HIGHWAY, AND MY FAMILY WOULD HAVE BEEN IN A TERRIBLE ACCIDENT AND POSSIBLE EVEN KILLED. GM IS REFUSING TO COVER THE COST OF THE ENGINE REPLACEMENT, DESPITE THE FACT THAT THEY EXTENDED THE WARRANTY ON MY VEHICLE SPECIFICALLY BECAUSE OF THE KNOWN DEFECT IN THE PISTON SEALS. THIS IS A MAJOR HAZARD TO CONSUMER SAFETY, AND GM IS AVOIDING ISSUING A RECALL TO SAVE THEMSELVES MONEY. THE DEALERSHIP CONFIRMED MY CAR HAD THE DEFECT WHICH CAUSED THE ENGINE FAILURE, AND GM STILL WON'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092609May 9, 2018
POWER TRAIN
TRANSMISSION NEEDS TO BE REPLACED AT 109,000 MILES. NO WARNING, AND CAR HAS BEEN WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092701May 9, 2018
FUEL/PROPULSION SYSTEM
CAR SMELLS OF GASOLINE AND HAS TROUBLE STARTING ON THE FIRST ATTEMPT. CAR WILL START ON SECOND ATTEMPT BUT HAS A VERY STRONG GAS ODOR. AFTER TAKING IT TO A LOCAL MECHANIC, THE CAR WAS DIAGNOSED AS UNSAFE TO DRIVE AND IS CONFIRMED TO BE LEAKING GASOLINE. THERE IS A RECALL FOR THIS EXACT MAKE AND MODEL BUT IS LISTED AS ONLY IMPACTING CERTAIN STATES (ARIZONA, CALIFORNIA, NEVADA, TEXAS) BUT I'M IN NEW JERSEY AND HAVE SEEN IT ALSO REPORTED IN OHIO, SOUTH CAROLINA AND NEW YORK. THIS RECALL NEEDS TO BE EXPANDED AND CAN BE VERY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092500May 8, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD NO OIL. THE OIL WAS REPLACED; HOWEVER, THE FOLLOWING DAY, THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TOWED TO KEN WASCHKE AUTO PLAZA (501 9TH ST N, VIRGINIA, MN) WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT REFERENCED GMC SPECIAL COVERAGE CAMPAIGN: 16118; HOWEVER, GMC DENIED TO COVER THE VEHICLE DUE TO OIL CHANGES NOT BEING PERFORMED BY THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 56,897. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092331May 7, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
2010 CHEVY EQUINOX LTZ WINDSHIELD FAILURE! WEDNESDAY NIGHT, MAY 2, 2018, I WAS DRIVING HOME FROM THE FOUR WINDS CASINO, SOUTH BEND, IN, IT WAS POURING DOWN RAIN...WHEN I GOT INTO MISHAWAKA, IN, MY WINDSHIELD WIPERS SUDDENLY STOPPED AND LODGED TO THE LEFT OF THE DRIVERS SIDE! I GOT OUT OF THE CAR, PUSHED THE WIPERS BACK DOWN IN THERE PROPER PLACE AND I COULD HEAR THE MOTOR RUNNING! I GOT BACK INTO THE CAR AND TURNED ON THE WIPERS SEVERAL TIMES, THEY WOULD NOT BUDGE...I TOOK THE EQUINOX INTO BASNEY HONDA ON THURSDAY, MAY 3, 2018 AND THEY INSPECTED THE VEHICLE. THEY TOLD ME THE WINDSHIELD MOTOR AND TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED! I BOUGHT THIS SUV IN MARCH FROM BASNEY HONDA! I HAVE ONLY HAD THE CAR A COUPLE OF MONTHS AND PROBLEMS ALREADY? THIS IS VERY DANGEROUS, PLUS, THE COST OF REPAIR! TOTAL COST= $453.43. ALSO, MY RESEARCH SHOWS MANY RECALLS ON THIS SAME ISSUE BY GM! MANY COMPLAINTS BY CONSUMERS! WHY DOES THIS KEEP HAPPENING, AND WHY HAS THIS NOT BEEN ADDRESSED? NO WONDER NO ONE WANTS TO BUY A CHEVY! WHEN I PURCHASED MY 2002 TOYOTA CAMRY SOLARA USED IN 2010, IT WAS YEARS BEFORE I HAD ANY REPAIRS! NEVER A WINDSHIELD ISSUE LIKE THIS...NEVER! I THOUGHT I HAD MADE A GOOD CHOICE BUYING THIS CHEVY EQUINOX SUV, LIKING IT A LOT, BUT, NOW, I AM LOOKING TO GET ANOTHER TOYOTA, HONDA, NISSAN OR MAZDA AND TRADE THIS ONE IN! I HAVE CALLED A CERTIFIED CHEVY DEALER TO HAVE AN INSPECTION AND DIAGNOSTIC DONE ON THURSDAY, MAY 10, 2018. AFTER THAT, I WILL CALL THE CHEVY RECALL NUMBER FOR FURTHER ASSISTANCE! THIS IS A VERY DANGEROUS SAFETY HAZARD! I COULD NOT SEE! I COULD HAVE HAD AN ACCIDENT AND RAN OFF THE ROAD, OR WORSE YET, BEEN KILLED OR KILLED SOMEONE ELSE! I HOPE I CAN GET REIMBURSED THE COST OF THIS REPAIR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092339May 7, 2018
UNKNOWN OR OTHER
EXCESSIVE OIL CONSUMPTION. GM COVERED REPAIRS FOR 2010-2012 MODELS BUT NOT 2013 DESPITE CONTINUED PROBLEMS AND COMPLAINTS. WENT THROUGH GM PROCESS FOR OIL CONSUMPTION TESTING AND VERIFIED THIS IS AN ISSUE IN THIS VEHICLE YET THEY REFUSE TO OFFER ANY KIND OF ASSISTANCE FOR REPAIRS. PROBLEM BEGAN JANUARY OF 2018, LESS THAN 3 MONTHS OUT OF WARRANTY AND ONLY 630000 MILES. WHEN TAKEN TO HAVE SERVICED WAS TOLD 3.5 QUARTS LOW IN OIL YET NO LOW OIL INDICATOR LIGHT EVER CAME ON AND CAM SENSORS HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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