Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11170561January 17, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT EXHAUST FUMES SEEPED INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO SHULTS RESALE CENTER OF OLEAN (3004 W STATE ST, OLEAN, NY 14760 (716) 372-1400) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE DEALER REFERRED THE CONTACT ELSEWHERE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT THEY ALSO COULD NOT FIND A FAILURE. THE MANUFACTURER SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO ANOTHER GM DEALER. THE CONTACT STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE FAILURE MILEAGE WAS 103,294. *BF.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170580January 17, 2019
ENGINE
HAD TO HAVE BOTH CONVERTERS REPLACED AND THEY REPLACED THE UPSTREAM O2 SENSOR AS WELL. NOVEMBER 13, 2018 THE CAR WOULD BARELY PULL A HILL, AND WOULD ACT LIKE IT WAS GOING TO CUT OFF. WE REPLACED THE DOWNSTREAM O2 SENSOR WHICH TOOK CARE OF THE CHECK ENGINE LIGHT, AND THEN WE DID AN OIL CHANGE ON NOVEMBER 17, 2018. WE HAVE KEPT UP WITH ALL THE MAINTENANCE AS RECOMMENDED WITH DEXOS OIL. THE CAR IS STILL ACTING VERY SLUGGISH AND LURCHES OR REVS TO A HIGHER RPM WHILE DRIVING AT TIMES. AFTER THE OIL CHANGE TO DECEMBER 15TH, I HAD PUT AN ADDITIONAL GALLON AND A HALF OF OIL IN THE CAR BESIDES WHAT WAS PUT IN DURING THE OIL CHANGE. ON DECEMBER 15TH, WENT TO CHECK THE OIL AND NOTICED A SLIMY YELLOWISH WHITE SUBSTANCE IN THE OIL CAP OF THE CAR. ADVISED ME TO CLEAN THE CAP OUT REAL GOOD AND DRY IT OUT. DO AN OIL CHANGE TO MAKE SURE THE OIL LOOKED FINE AND WAS NOT CLOUDY. WE ALSO CHECKED THE ANTIFREEZE TO MAKE SURE THERE WAS NO OIL PRESENT. WE DID ANOTHER OIL CHANGE AND DID EVERYTHING OUR DEALERSHIP TOLD US TO DO, FOUND THE OIL LOOKED FINE, BUT SMELLED OF GAS. THAT IS WHEN WE STARTED LOOKING ONLINE AND FOUND THE OTHER COMPLAINTS. RIGHT NOW DON'T HAVE THE THOUSANDS OF EXTRA FUNDS TO SEND IT TO THE SHOP OR REPLACE THE ENGINE, BUT FROM OTHER COMPLAINTS THAT LOOKS LIKE WHAT IS GOING TO HAVE TO HAPPEN. SATURDAY SPOKE WITH A TECH AT A CHEVROLET DEALERSHIP AND HE SAID IT IS A KNOWN ISSUE WITH MY CAR, AND THAT GM SENT OUT A BULLETIN IN 2017 BUT THAT MY CAR WOULD NOT BE COVERED AS IT IS OVER THE 140,000 MILES LIMIT SINCE MY CAR IS CURRENTLY 165,000 MILES ON IT. WE ARE CURRENTLY CHECKING THE OIL EVERY 2-3 DAYS AND PUTTING OIL IN AS NEEDED, AS THIS WEEK ALONG WE HAVE ADDED ALMOST 2 QUARTS OF OILS AND HAVE WENT LESS THAN 200 MILES. I REFUSE TO DRIVE IT ON THE HIGHWAY AS I'M AFRAID THAT SOMETHING IS GOING TO HAPPEN AND I'M GOING TO BE IN AN ACCIDENT, SO I TAKE ALL BACK ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170647January 17, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WINDSHIELD WIPER TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170651January 17, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DETECTED A BURNING ODOR. ALSO, THE INSTRUMENT PANEL LIGHTING TURNED OFF AND THE RADIO SIGNAL WAS LOST. THE VEHICLE WAS SHUT OFF AND RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO GRAY-DANIELS CHEVROLET (601-863-8466, LOCATED AT 6080 I-55, JACKSON, MS 39211), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11170291January 16, 2019
POWER TRAIN
WHEN ACCELERATING FROM A STOP (AS IN TURNING FROM A STOP SIGN INTO A LANE WITH ONCOMING TRAFFIC) TO MERGE INTO FLOW OF TRAFFIC THE AUTOMATIC TRANSMISSION SHIFTS UP NORMALLY BUT THEN SUDDENLY DOWNSHIFTS INTO FIRST GEAR CAUSING RAPID DECELERATION CREATING A SITUATION THAT MAY CAUSE SOMEONE TO HIT THE REAR OF MY VEHICLE. THIS HAS HAPPENED 5 TIMES SO FAR. AFTER THE FIRST TIME THERE WAS ALSO A CHECK ENGINE CODE AND THE DEALER REPLACED A TRANSMISSION SENSOR. SINCE THE 1ST TIME (WITH JUST OVER 100 MILES ON THE BRAND NEW CAR) IT HAPPENED 3 MORE TIMES WITHOUT THE CHECK ENGINE LIGHT AND AFTER SHUTDOWN AND RESTARTED IT WOULD OPERATE NORMALLY. THE 5TH TIME (2 DAYS AGO) IT HAPPENED AGAIN ALMOST CAUSING AN ACCIDENT WITH ANOTHER VEHICLE AND THE CHECK ENGINE LIGHT STAYED ON, I WENT SLOWLY STRAIGHT 2 THE DEALER (1 MILE AWAY AT THE TIME). IT IS STILL AT THE DEALER. THIS HAS ALL BEEN ON CITY STREETS. WHEN THIS OCCURS I TIED THE MANUAL FUNCTION ON THE SHIFTER AND IT STILL WOULDN'T SHIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170361January 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL. ENGINE LIGHT IS ON SAYS ITS THE FLEX FUEL SENSOR RECALLS ON 2013 MODELS SO I BELIEVE ITS AN ON GOING PROBLEM AND BELIEVE IT STILL NEEDS TO BE RECALLED IT ALSO HAS A ROUGH IDLE WHEN FIRST STARTED DK IF THATS CAUSED BY THE FLEX FUEL BUT THE REMOTE START WONT WORK WITH ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170362January 16, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY VEHICLE STALLED AT SLOW SPEEDS. WHEN GAS PEDAL PRESSED THE VEHICLE WOULD ROCK BACK AND FORTH THEN DIE. VERY DANGEROUS BECAUSE IT HAPPENED ON THE FREEWAY. A YEAR AGO MY VEHICLE WAS PART OF THE OIL CONSUMPTION ISSUES AND THE PISTONS AND RINGS WERE CHANGED. NOW THE 'I TAKE CAMSHAFT SOLENOID' IS AFFECTED POSSIBLY CAUSING THE CURRENT ISSUE. I HAVE DONE RESEARCH AND SEE THAT MANY PEOPLE HAVE HAD THE SAME ISSUES WITH THE SAME VEHICLES. WHY WOULD SOMETHING LIKE THIS NOT BE A RECALL?? IT HAPPENED LAST YEAR AS WELL AND WAS TOLD THAT BY CHANGING THE PISTONS AND RINGS THAT THAT WOULD SOLVE THE PROBLEM. APPARENTLY IT DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170139January 15, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING 50 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK PAINS AND THE PASSENGER SUSTAINED A SEVERE CONCUSSION AND A BROKEN RIGHT ELBOW. BOTH OCCUPANTS RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND "NO SYSTEM MALFUNCTION" APPEARED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED WITH AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 19,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11170251January 15, 2019
ENGINE, POWER TRAIN
MY 2012 EQUINOX HAS ABOUT 122,000 MILES ON IT. I BOUT IT IN 2012, NEW. ABOUT 3 WEEKS AGO, IT FREQUENTLY BEGAN TO JERK AND ALMOST STALL OUT WHEN IN DRIVE AND AT A STOP. I WOULD HAVE TO PUT IT IN NEUTRAL MOST TIMES TO KEEP IT FROM JERKING SO HARD. IT ALSO RAN VERY LOUDLY. THEN A FEW DAYS AGO THE ENGINE LIGHT CAME ON, BUT THEN WENT OFF AFTER I FILLED UP MY GAS TANK. I TOOK MY CAR TO THE DEALERSHIP YESTERDAY AND THEY SAID MY CAR WAS LOW ON OIL, SO I TOLD THEM THAT IT WAS DUE FOR AN OIL CHANGE AND THEY DID. BUT THE ALSO SAID THAT I NEEDED TO REPLACE MY TIMING CHAIN, WHICH WOULD BE ABOUT $2000 DOLLARS AND THEY SAID THAT MY CAR MAY BE BURNING OIL AND IF THAT'S THE CASE THEN I WOULD NEED TO REPLACE TIMING CHAIN AND PISTONS AND THE PRICE WOULD BE DOUBLE. I PICKED MY CAR UP YESTERDAY AFTER THE OIL WAS CHANGED AND THE CARE DROVE FINE. THEN, THIS AFTERNOON WHILE IN THE CAR LINE TO PICK UP MY SON FROM SCHOOL. MY CAR COMPLETELY STALLED OUT WHILE IN DRIVE AND AT A COMPLETE STOP. IT EASILY RESTARTED BUT THEN STALLED OUT AGAIN ABOUT 2 MINUTES LATE IN THE LINE. I WAS ABLE TO MAKE IT HOME AFTER THAT BUT I AM NOW CONCERNED FOR MY FAMILY'S SAFETY WHEN DRIVING A CAR THAT STALLS OUT WHILE IN DRIVE. I READ UP ON MY VEHICLE AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS FROM OTHERS WITH THE SAME MAKE,MODEL, AND YEAR. SOMETHING DEFINITELY NEEDS TO BE DONE ABOUT THIS AS GM DOESN'T SEEM TO CARE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169852January 14, 2019
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHILE DRIVING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY INJECTOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169923January 14, 2019
ENGINE
SUDDEN LOSS OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170012January 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
ENGINE LIGHT CAME ON, HAD IT SERVICED. ENGINE LIGHT CAME ON AGAIN ON THE WAY TO STORE AND WE LOST POWER OF CAR, STEERING LOCKED. WE WERE ABLE TO BARELY GET IT TO THE SIDE OF THE HIGHWAY ALMOST GETTING REAR ENDED BY A SEMI. CAR COMPLETELY DIED AND A HUGE POOL OF OIL CAME OUT FROM UNDER THE CAR. PAID OVER $6,000 FOR A NEW ENGINE AND WIRING AND OTHER PARTS BECAUSE OF THE OIL, BECAUSE WE WERE TOLD THERE WAS NOT A RECALL. GUESS WHAT... DRINKING OIL, OIL LEAK, SERVICE ENGINE LIGHT ON. THIS WAS A NEW ENGINE. SPENT A BUNCH OF MONEY ON CAR IN 2014 HAVE HAD MAJOR TROUBLE WITH IT!!! WE ARE NOT MADE OF MONEY, BUT THIS 2013 IS THE WORST CAR AND DANGEROUS TOO, DESPITE WHAT THEY SAY!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166703January 13, 2019
VISIBILITY/WIPER
SNOWSTORM ON 1/12/2019, MY WIFE WAS DRIVING AND THE WIPERS JUST STOPPED WORKING, SHE HAD TO TRY TO PULL OVER AND COULD NOT SEE ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166757January 13, 2019
ENGINE
CAR IS USING EXCESSIVE AMOUNTS OF OIL. CAR IS MAINTAINED ON A REGULAR BASIS. OIL IS BEING CHECKED EVERY 2-3 DAYS DUE TO AMOUNT OF OIL BEING USED AT WHICH TIME I HAVE TO ADD ABOUT 2 QUARTS OF OIL TO CAR. I HABE ONLY HAD CAR 17 MONTHS AND HAVE ALREADY REPLACED BOTH OXYGEN SENSORS BOTH CATALYST CONVERTORS AND DONE 3 OIL CHANGES. ONLY USE OIL WITH DEXOS IN IT AS RECOMMENDED. CHECK ENGINE LIKE HAS COME ON A COUPLE TIMES WITH CODE SAYING RUNNING TOO RICH. OIL SMELLS LIKE GASOLINE ON THE STICK. HABE ALSO HAD A WHITE SLIMEY SUBSTANCE ON THE OIL CAP. SPOKE WITH REPAIR TECH AT CHEVY DEALERSHIP AND HE STATED ITS A KNOWN ISSUE WITH MY ENGINE. BULLENTIN DOES NOT COVER MY CAR SINCE I HAVE 165,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166602January 12, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THIS VEHICLE FREQUENTLY LOSES CHARGE ON BATTERY BATTERY AND ALTERNATOR ARE NEW. VEHICLE HAS LESS THAN 70K MILES ALSO THROWS UP COMPUTER CODES RADIO TURNS ON AND OFF WHEN IT WANTS TO. I PURCHASED IT USED WITH 40K MILES AND HAS BEEN A PROBLEM SINCE. I HAVE QUOTES FOR OVER 2K IN REPAIRS AND WAS TOLD AT TIME OF PURCHASE ALL RECALLS WERE CARED FOR. WAS PURCHASED CERTIFIED PREOWNED FROM A DEALERSHIP. EVERY TIME I FIX SOMETHING THERE'S ANOTHER PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11166185January 10, 2019
FUEL/PROPULSION SYSTEM
EXHAUST LEAK BETWEEN THE MANIFOLD AND CATALYTIC CONVERTER WITH ONLY 57,000 MILES. DANGEROUS ODOR AND POTENTIAL CARBON MONOXIDE EXPOSURE. THERE WAS NO INCIDENT THAT COULD HAVE CAUSED THIS PROBLEM. MECHANIC STATES THAT PROBLEM HAS BEEN COMMON AMONG GM SUVS THIS PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166196January 10, 2019
ENGINE, POWER TRAIN
THE CHECK ENGINE LIGHT TURNED ON AT AROUND 135,000 MILES. FOLLOWING THAT, THE VEHICLE BEGAN LOSING POWER, THE RPMS STARTED TO RANDOMLY SPIKE UP, AND IT BEGAN CONSUMING A LOT OF OIL. WHEN IDLING OR COMING TO A TOP THE VEHICLE WILL TURN OFF OR BEGIN SHAKING REALLY BAD AND THEN TURN OFF. I HAVE CONTACTED THE CHEVY DEALER AND THERE IS NOTHING THEY WILL DO ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166225January 10, 2019
VISIBILITY/WIPER
WINDSHIELD TAKES UP TO HALF AN HOUR TO DEFROST WHEN FIRST STARTED IN COLD WEATHER. I HAVE TO MANUALLY WIPE OFF THE INSIDE WINDSHIELD A FEW TIMES SO THAT I CAN DRIVE TO WORK. WINDSHIELD WILL FOG UP WHILE DRIVING IN CERTAIN CONDITIONS, SUCH AS RAIN, ESPECIALLY IF THERE IS MORE THAN ONE PERSON IN THE VEHICLE, AND IT WILL TAKE TOO LONG TO DEFOG, LIMITING VISIBILITY. WHEN THE HEAT IS ON FOR LONG PERIODS, THE RADIO OVERHEATS AND STOPS WORKING PROPERLY. HEAT CONTINUES TO COME OUT OF THE VENTS EVEN WHEN IT IS TURNED OFF. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE ON MAY 21, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11166145January 9, 2019
VISIBILITY/WIPER
WINDSHIELD WIPERS ABRUPTLY BECAME INOPERABLE THROUGH NO FAULT OF MY OWN. NOTHING STUCK IT/THEM, THERE WAS NO ACCIDENT, ETC. ONE MINUTE THEY WERE WORKING AND THE NEXT THE MINUTE COMPLETELY STOPPED MOVING AND HAVEN'T WORKED SINCE. SOUNDS SIMILAR TO CURRENT INVESTIGATION/COMPLAINT OPENED IN 11/2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165083January 8, 2019
VISIBILITY/WIPER
IT WAS RAINING AND MY WIPERS WERE SET ON THE AUTOMATIC SETTING WHERE THEY WOULD WORK ABOUT EVERY 20-30 SECONDS. THEY STOPPED WORKING IN MID WIPE!! THE MISTER IS STILL FUNCTIONAL BECAUSE I CAN HEAR IT BUT THE WIPERS ARE NOT. I HAVE BEEN READING THAT THIS IS A MAJOR ISSUE WITH THE MODEL OF VEHICLE AND THE PART HAS BEEN RECALLED IN CANADA. WHY NOT HERE???? I LOST ALL VISIBILITY WHILE DRIVING DOWN THE ROAD AT NIGHT!!! I WAS SCARED TO DEATH AND DROVE THE CAR HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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