Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11173190January 30, 2019
VISIBILITY/WIPER
I KEEP HAVING ISSUES WITH MY WINDSHIELD WIPERS. THEIR WAS A RECALL ON THE BEARINGS IN THE WIPER MOTORS ONCE BUT THE DEALER FIXED IT BUT I'VE HAD 3 MORE TIMES THAT THEY LOCK UP AND THE WIPERS FLY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173186January 30, 2019
ENGINE
PURCHASED A 2014 CHEVROLET EQUINOX 2.4L ENGINE BACK IN LATE 2013 PRIOR TO A DEPLOYMENT. AFTER YEARS OF NO MAJOR ISSUES THE CAR BEGAN CONSUMING MORE OIL CONSIDERABLY AFTER 115,000 MILES. SHORTLY AFTER THIS ISSUE BEGAN THERE WAS ROUGH IDLING WITH THE SERVICE ENGINE LIGHT COMING ON. AFTER TAKING THE CAR IN FOR INSPECTION IT WAS FOUND THAT A COMMON ISSUE REGARDING THE TIMING CHAIN WAS AFFECTING THE CAR. THE TIMING CHAIN CAME LOOSE SHORTLY AFTER THE SERVICE ENGINE LIGHT AND HAD RENDERED THE ENGINE UNUSABLE. ON THE DRIVE TO THE MECHANIC THERE WAS ALSO MULTIPLE STALLS OF THE ENGINE WHICH POSED A SERIOUS SAFETY CONCERN. AFTER HEARING FROM MULTIPLE OTHERS THIS IS A COMMON ISSUE WITH THE 2.4L ECOTEC ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172863January 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THIS SPECIAL COVERAGE, BULLETIN #14882 IS EXACTLY WHAT'S GOING ON WITH MY VEHICLE AND I AM UNDER THE 10-YEAR, 120K TIME FRAME. YET APPARENTLY MY VIN DOESN'T MATCH UP SO I DON'T GET COVERAGE. HTTPS://GM.OEMDTC.COM/1899/SPECIAL-COVERAGE-ADJUSTMENT-PLUGGED-PCV-ORIFICE-IN-INTAKE-MANIFOLD-2010-2014-BUICK-CHEVROLET-GMC I WAS SOLD THIS VEHICLE IN AUGUST OF 2016. I COMPLAINED ABOUT EXCESSIVE OIL USE VIA EMAIL AND MY COMPLAINT WAS NEVER ADDRESSED. BULLETIN 12585C WAS RELEASED BETWEEN JANUARY AND MARCH OF 2016, SO JEFF BELZER CHEVROLET OF LAKEVILLE, MN SOLD ME THIS VEHICLE WITH THE PISTON ISSUE INSTEAD OF COVERING THEM. NOW THAT I'VE LEARNED ABOUT SPECIAL COVERAGES, I AM OUTSIDE OF THE TIME FRAME FOR COVERAGE AND I FEEL SLIGHTED AND CHEATED. THIS IS A FAULTY DESIGN AND INSTEAD OF CHEVROLET HOLDING A SEMI-DECENT STANDARD, I AM LEFT WITH THE BILL. HTTPS://GM.OEMDTC.COM/3953/EXCESSIVE-ENGINE-OIL-CONSUMPTION-2011-CHEVROLET-EQUINOX-GMC-TERRAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172722January 29, 2019
AIR BAGS
SERVICE AIRBAG DASH LIGHT/ALARM COMES ON EVERY 10 SECONDS WHETHER SOMEONE IS IN THE SEAT OR NOT. WAS TOLD THAT I NEEDED TO REPLACE THE PASSENGER SIDE PRESENCE DETECTOR AND MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172734January 29, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL. THE DIPSTICK READING WAS AT A LOW LEVEL AND OIL HAD TO BE ADDED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SCHEDULED A SERVICE APPOINTMENT WITH ROBBINS CHEVROLET (18611 HIGHWAY 59 N, HUMBLE, TX 77338, (281) 446-3021). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5020307544. THE FAILURE MILEAGE WAS 61,000. *DT *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172762January 29, 2019
ENGINE
I BOUGHT THIS VEHICLE ON 11/16/2015 AND I START HAVING PROBLEMS IN JUNE/2016 GOT IT FIX,THEN THE TRANSMISSION BROKE AND I HAD IT REPLACED, I ALREADY SPEND LIKE 5000.00 DOLLARS NOW IT'S THE ENGINE IT WILL COST CLOSE TO 7.000.00 TO FIX IT NOW, I STILL OWE 1.500.00 JUST DO THE MATH,I WAS TOLD THAT THOSE VEHICLES CAME OUT WITH MANY IMPERFECTIONS I JUST FEEL THAT THERE SHOULD BE A RECALL I HAVE NO MONEY TO FIX IT AND EVEN IF I DO WILL IT WORTH IT? THE VERY FIRST IT BROKE I WAS ON TRAVELING TO NEW MEXICO, THE TRANSMISSION BROKE HERE IN TOWN HWY 60 AND THE ENGINE HERE IN TOWN AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172542January 28, 2019
AIR BAGS
MY DAUGHTERS 2007 EQUINOX , HAS THE WELL KNOWN, PASSENGER SIDE AIRBAG SENSOR FAILURE PROBLEM. IN.CASE OF AN ACCIDENT THE PASSENGER SIDE AIRBAG WILL NOT DEPLOY. THIS IS AN $800 +/- FIX. SEVERAL THOUSAND EQUINOX, TORRENT, SATURN AND OTHER GM CARS BUILT ON THIS PLATFORM ARE AFFECTED. SEVERAL MODEL YEARS SUFFER FROM THIS AILMENT. "FAILURE OF THE AIR BAG TO DEPLOY CAN RESULT IN INCREASED INJURIES OR DEATH." THE SATURN SKY AND PONTIAC SOLSTICE HAD THIS SAME PROBLEM AND IT WAS CORRECTED RECENTLY UNDER RECALL. IT IS MY OPINION THAT THESE VEHICLES SHOULD BE RECALLED AND THIS PROBLEM CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172228January 26, 2019
UNKNOWN OR OTHER
OIL LIGHT DON'T COME ON WHEN THERE IS KNOW OIL IN THE ENGINE THE P V C FROZE AND BLOWN OUT THE BACK SEAL . THE OIL SYSTEM DO NOT WORK RIGHT. THEY SAY IN 2013 THEY FIX THE OIL SYSTEM BUT WE NEVER TOOK IN TO THE DEALERSHIP SO HOW THEY FIX IT. WE BOUGHT THE CAR IN 2012 AND HAVE HAD PROBLEM SINCE. MY WIFE BROUGHT THE EQUINOXE FROM KELLEY COURTESY MOTORS IN DECATUR IN 46733 . THEY SOLD MY WIFE A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172231January 26, 2019
UNKNOWN OR OTHER
REAR SEAL BLOW OUT DUE TO PVC BEING CLOGGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172257January 26, 2019
ENGINE, UNKNOWN OR OTHER
MASSIVE OIL LEAK FROM ENGINE AND REAR MAIN SEAL BLEW OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172072January 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE FAILED. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ENGINE FAILED TO START. WHEN THE ENGINE FINALLY STARTED, IT WOULD SHUT OFF SOON AFTER. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL CONTROL, VARIABLE TIMING, AND SOLENOID VALVES FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 87,527.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172091January 25, 2019
ENGINE
PCV VALVE BULLETIN 14882. CAR HAS BEEN USING EXCESSIVE BETWEEN OIL CHANGES. SINCE IT HAD 50K MILES. AT THE TIME THE DEALER SAID PER CHEVY .5 QUARTS IS NORMAL EVERY 2500 MILES. RECENTLY THE OIL HAS BECOME VERY DIRTY AND IM ADDING BETWEEN 1 QUART EVERY 1000 MILES. TOOK IT TO A MECHANIC SAID IT APPEARS TO BE RELATED. WENT TO CHEVY DEALER AND SAID THIS BULLETIN DOES NOT APPLY TO MY VIN. ITS WITHIN THE SAME YEARS, SAME ISSUE BUT CHEVY WILL NOT COVER IT (SPOKE TO CHEVY DIRECTLY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172100January 25, 2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE DEFROST WAS INOPERABLE. GREY CHEVROLET (4949 SW HOVDE RD, PORT ORCHARD, WA 98367, (360) 329-2916) DIAGNOSED THAT THE HEATING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172137January 25, 2019
STEERING
POWER STEERING QUIT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171803January 24, 2019
ENGINE, POWER TRAIN
PCV (PRESSURIZED CRANK CASE VENTILATION) SYSTEM FROZE DUE TO COLD CLIMATE AND POOR DESIGN OF THE SYSTEM.THIS ISSUE CAUSED THE REAR MAIN SEAL OF THE MOTOR TO OVER PRESSURIZE WHICH LED TO FAILURE OF THE SEAL CAUSING THE MOTOR TO LOSE OIL. THE VEHICLE WAS IN MOTION AT TIME OF THE FAILURE ON A CITY STREET . THE MOTOR IN MY VEHICLE IS NOT COVERED BY GENERAL MOTORS,BUT ALL OTHER 2.4L MOTORS OF THIS TYPE ARE UNDER SOME KIND OF COVERAGE FOR THE PCV SYSTEM FAILURE BY GM. THE DEFECT WITH THIS MOTOR IS WIDE SPREAD AND GM IS DOING NOTHING TO FIX THE PROBLEM. THE MOTOR IS DESIGNED IN A WAY AS TO IF THE REAR MAIN SEAL IS COMPROMISED A LARGE AMOUNT OF WORK MUST BE DONE TO REPAIR THE PROBLEM. LIKE REMOVING THE TRANSMISSION AND INTAKE MANIFOLD FROM VEHICLE. THIS ADDING UP TO A LARGE REPAIR BILL FOR THE CONSUMER FOR A PROBLEM THAT SHOULD BE FIXED BY GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171829January 24, 2019
POWER TRAIN, ENGINE
TO WHOM IT MAY CONCERN, I AM EMAILING YOU REGARDING MY 2012 CHEVY EQUINOX AND A REAR MAIN SEAL ISSUE. I FOUND THE BELOW SERVICE BULLETIN REGARDING SPECIAL COVERAGE IN MARCH OF 2015 REGARDING THE ISSUE RELATED TO MY VEHICLE. I WAS NOT INFORMED OF THIS ISSUE IN PURCHASING MY VEHICLE FROM TEAM ONE CHEVROLET IN CHARLOTTE, MI AND I HAVE RECEIVED ANY ASSISTANCE FROM GM. I HAVE BASICALLY BEEN TOLD THAT IT IS TOO BAD THAT MY VEHICLE IS NOT PART OF THE ASSOCIATED VINS THAT WILL ACTUALLY FALL WITHIN THIS COVERAGE. ON MONDAY, JANUARY 21ST WE HAD EXCEPTIONALLY COLD WEATHER IN LANSING, MI AND MY REAR MAIN SEAL BROKE. THIS WAS DUE TO DEFAULT FROM THE PVC, WHICH IS STATED IN THIS BULLETIN. UPON REACHING OUT TO MY LOCAL DEALERSHIP, THIS ISSUE IS NOT COVERED. IN READING THE BULLETIN, MY CAR IS ONE OF THE IMPACTED CARS; HOWEVER, MY VIN DOES NOT MATCH THE LIST OF 'IMPACTED' VINS. THERE IS NO LOCATION WHERE THE 'IMPACTED" VINS ARE LOCATED FOR PUBLIC VIEW AND I AM VERY DISAPPOINT WITH THE WAY GM IS AND HAS HANDLED THIS ISSUE. HOW IT IS POSSIBLE THAT A DOCUMENT DOES NOT INCLUDE THE VINS ASSOCIATED AND YOU HAVE TO TRUST THE DEALERSHIP TO TELL YOU IF YOUR VEHICLE QUALIFIES. I AM INCLUDING THE SPECIAL COVERAGE BULLETIN BELOW, AS WELL AS A FORUM OF UPSET CUSTOMERS WHO ALSO HAVE THIS VEHICLE. HTTPS://GM.OEMDTC.COM/TSB/SB-10057977-8108.PDF HTTPS://WWW.EQUINOXFORUM.NET/23-EQUINOX-GENERAL-DISCUSSION/15305-REAR-MAIN-SEAL-LEAK-2.HTML I HOPE TO SEE GM MAKE THIS RIGHT IN THE FUTURE AND SUPPORT THE SAFETY OF THEIR CUSTOMERS. I CAN SAY THAT MY FAMILY ALL WORK FOR GM AND I PURPOSELY WENT WITH GM FOR THIS REASON. UNLESS THIS IS CORRECTED, I WILL NOT AGAIN. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171840January 24, 2019
VISIBILITY/WIPER
WIPER BLADES STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171874January 24, 2019
VISIBILITY/WIPER
THE FRONT WINDOW DEFROSTER DOES NOT BLOW ANY AIR, WHICH CAUSES THE INSIDE TO FOG OVER. ALSO THE OUTSIDE OF THE WINDSHIELD FREEZES CAUSING EXTREME VISIBILITY LOSS. THE DEFROSTER DOES NOT WORK AT ALL REGARDLESS IF I AM DRIVING OR PARKED. I REVIEWED MAY OTHERS WITH THE EXACT SAME ISSUE FOR MANY DIFFERENT YEAR EQUINOX. THERE REALLY NEEDS TO BE A RECALL TO CORRECT THIS BEFORE AN ACCIDENT OCCURS CAUSING DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171846January 24, 2019
ENGINE
DUE TO A FROZEN PCV SYSTEM AND THE HIGH PRESSURE, MY REAR CRANKSHAFT SEAL STARTED TO LEAK OIL. MY CAR IS INOPERABLE AT THIS TIME. MY CAR IS ALSO EATING AWAY OIL WHERE I WOULD HAVE TO GET FREQUENT OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171842January 24, 2019
ENGINE
ON MONDAY 1/21/2019, MY CAR BROKE DOWN ON THE SIDE OF A BUSY FOUR LANE ROAD. I HAD IT TOWED TO MY MECHANIC'S SHOP WHERE THE PROBLEM WAS DIAGNOSED AS A BAD PCV VALVE SYSTEM. THIS PART IS ENGINEERED VERY POORLY AND GM HAS CONTINUED TO USE IT ANYWAY. THE PCV VALVE SYSTEM ALLOWS WATER TO COLLECT IN IT AND THEN FREEZE, IN RETURN BLOWING OUT THE REAR MAIN SEAL SO THE ENGINE NO LONGER HOLDS OIL. CURRENTLY, GM HAS A "RECALL" ON THIS PART, GM BULLETIN #14882, WHICH SHOULD COVER A CAR OF THE EXACT SAME MAKE, MODEL, AND YEAR AS MINE FOR UP TO 120,000 MILES OR 10 YEARS. MINE FALLS WITHIN BOTH OF THOSE SPECS. HOWEVER, WHEN CONTACTING GM ABOUT THIS RECALL, I HAVE BEEN INFORMED THAT THIS SPECIFIC RECALL "DOES NOT INCLUDE MY VIN#." AFTER RESEARCHING, I'VE DISCOVERED THIS IS A MUCH LARGER PROBLEM THAN GM IS WILLING TO TAKE RESPONSIBILITY FOR, AS IT IS HAPPENING TO MANY OF THEIR CUSTOMERS NATIONWIDE AND THEY'RE ALL BEING TOLD THE SAME THING I WAS, THAT IT DOESN'T MATCH THE VIN#. I SPENT TWO DAYS MAKING PHONE CALLS, BEING ON HOLD, AND WAITING FOR A RETURN PHONE CALL FROM SOMEONE IN THE "EXECUTIVE DEPARTMENT." BECAUSE I COULDN'T WAIT TO HAVE A WORKING CAR WHILE WAITING ON THEIR PHONE CALL, I INSTRUCTED MY REPAIR MAN TO FIX MY CAR AND NOW I'M BEING TOLD GM WILL NOT HELP ME AT ALL BECAUSE I HAD IT REPAIRED ON MY OWN ACCORD. WHEN TRYING TO ORDER THIS PART TO REPAIR MY CAR, MY REPAIR MAN DISCOVERED THAT THIS PART IS BACKORDERED THROUGH GM, BECAUSE EVERYONE NEEDS IT REPLACED. THE SHOP MY CAR IS BEING REPAIRED THROUGH HAS HAD THREE EQUINOXES COME INTO THEIR SHOP SINCE TUESDAY FOR THE EXACT SAME PROBLEM, AND THEY'VE ALL BEEN TOLD THE SAME THING I HAVE BY GM CUSTOMER SERVICE...AND THAT'S JUST ONE SMALL SHOP IN OHIO. I'D LIKE GM TO EXTEND THE RECALL TO COVER NOT JUST MINE, BUT ALL CARS THIS PART HAS BEEN USED ON, AND ALSO COVER THE EXPENSES TO REPAIR THE ENGINE IN MY CAR THAT IT DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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