Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11165895January 8, 2019
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITRAK SYSTEM WARNING MESSAGE APPEARS WITH ASSOCIATED ABS AND TRACTION CONTROL LIGHTS. OCCURRING RANDOMLY, THOUGH SEEMINGLY ASSOCIATED WITH WEIGHT IN THE REAR CARGO AREA OF THE VEHICLE AND WHEN HITTING LARGER BUMPS IN THE ROAD WHILE HIGHWAY AND CITY DRIVING, THE LIGHTS WILL ILLUMINATE WITH DINGING ALERT. DURATION OF THE MESSAGE VARIES FROM A COUPLE OF SECONDS TO MINUTES BEFORE ALL LIGHTS EXTINGUISH. SERVICE CENTER REPORTED CODE C0045 - REPLACE L/R HUB BEARING ASSEMBLY, THOUGH VARIOUS REFERENCES ONLINE INDICATE THE SOLUTION FOR OTHERS ARE ALL OVER THE PLACE WITH SOME DEALERSHIP MAINTENANCE SHOPS TRYING MULTIPLE FIXES WITH NO AVAIL. HAS BEEN OCCURRING SINCE 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165900January 8, 2019
ENGINE
ERROR CODE P010 CAMSHAFT POSITION ACTUATOR SOLENOID. ROUGH IDLE, DIES IN STOP AND GO TRAFFIC.OR WHEN STOPPED AT A STOP SIGN AND TURNING. THERE WAS A RECALL FOR THIS ISSUE ON CARS BUILT IN DIFFERENT FACTORIES, THEY REFUSE TO REPAIR MINE BECAUSE IT WASNT MADE IN ONE OF THOSE FACTORIES. HAVE HAD THE SAME ISSUE SINCE VEHICLE WAS 3 MONTHS OLD. CHEVY DEALER TOLD ME THEY COULDN'T FIND ANY ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164835January 7, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS NO AIR COMING FORM THE BASE OF THE WINDSHIELD, WHICH CAUSED THE DEFROSTER TO FAIL. THE CONTACT STATED THAT THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,664. *TT CONSUMER STATED DEFROST VENTS DOES NOT BLOW AIR TO CLEAR THE WINDSHEILD OF CONDENSATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164840January 7, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPER MOTOR MADE A NOISE THAT SOUNDED AS IF THE MOTOR WAS TRYING TO ENGAGE THE WINDSHIELD WIPERS, BIT NEVER DID. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-4970143711. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164848January 7, 2019
VISIBILITY/WIPER
WHILE DRIVING DOWN THE HIGHWAY IN A RAIN STORM THE DRIVER SIDE WINDSHIELD WIPER SUDDENLY STOPPED WORKING FORCING ME TO FIND A SAFE PATH OFF THE ROAD AND PULL OVER UNTIL THE STORM STOPPED. UPON INSPECTION IT SEEMS THE BALL JOINT POPPED OFF THE PLASTIC BUSHING CAUSING THE DRIVER SIDE WIPER TO NOT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164934January 7, 2019
ELECTRICAL SYSTEM, ENGINE
I AM UNABLE TO GAUGE THE TIME NEEDED FOR THE CAR TO RESTART AFTER "AUTOSTOP" SHUTS THE MOTOR AT A HARD STOP. THIS IS DANGEROUS FOR ALL DRIVERS AS EVEN WHEN LIFTING MY FOOT FROM THE BRAKE THE CAR DOES NOT MOVE AS IT SHOULD IN "DRIVE." INSTEAD, PLACING MY FOOT ON THE GAS PEDAL IS REQUIRED. THIS CAUSES UNEXPECTED DELAYS IN BEGINNING TO DRIVE THAT COULD HAVE SEVERE AND LONG LASTING CONSEQUENCES. I DO NOT AT ALL FEEL SAFE IN THIS VEHICLE. THIS HAPPENS BOTH DURING CITY AND HIGHWAY DRIVING, I.E. WHEN SITTING IN TRAFFIC. OTHER MANUFACTURERS HAVE A SWITCH TO DEACTIVATE "AUTOSTOP." CHEVROLET DOES NOT. I BELIEVE A MANDATORY RECALL IS REQUIRED TO REMEDY THIS CLEAR SAFETY OVER SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165485January 6, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MUFFLER LEAK AT BOTH ENDS !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165327January 5, 2019
ENGINE
A SEAL LEAK ON THE TVC VALVE LEAKS OIL BIG TIME LEAKING ENGINE OIL. I KNOW OF ONE OTHER VEHICLE WITH THE SAME PROBLEM. GM HAS SENT OUT NOTICES TO DEALERSHIPS ETC.. ABOUT THIS. IT SEEMS TO ME THAT THIS COULD BE A SAFETY ISSUE IF SOMEBODY WAS ON THE ROAD AND THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165351January 5, 2019
VISIBILITY/WIPER
1/4/2019 6:45 A.M. IN A HEAVY RAINSTORM, IN THE DARK, DRIVING ON THE INTERSTATE AT A HIGH SPEED IN THE LEFT-HAND LANE, I TURNED MY WINDSHIELD WIPER SPEED TO MAX. THE WIPER'S STOPPED WORKING. I LOST COMPLETE VISIBILITY. I COULD HEAR THE MOTOR FOR THE WIPERS MOVING BUT NOTHING WORKED. IN AN INCREDIBLE PANIC, I TRIED TO TURN THEM ON/OFF, TO NO AVAIL. THIS WAS AN INCREDIBLY DANGEROUS SITUATION AND I HAD TO THINK ABOUT WHAT THE LEFT SIDE OF THE ROAD LOOKED LIKE FROM MEMORY JUST SO I COULD PULL OFF WITHOUT BEING HIT/CAUSING A MULTIPLE CAR ACCIDENT, AND WITHOUT BEING KILLED. I HAD TO NAVIGATE, WITH NO VISIBILITY AND MANAGED TO GET OFF THE ROAD'A BIT TOO FAR MIGHT I ADD. THIS IN TURN CAUSED ME TO BE STUCK IN THE MUD AS I SLIDE TO A SUDDEN STOP. THE TOW AND REPAIRS COST ME $625.87. I'VE DONE MY RESEARCH AND I'M SHOCKED TO SEE SO MANY SIMILAR COMPLAINTS. SADLY, HAD I WRECKED MY INSURANCE WOULD HAVE MADE ALL REPAIRS AND POTENTIALLY SUED GM FOR RESTITUTION. WHY IS THERE A RECALL TO FIX THIS IN CANADA AND NOT HERE IN THE US? GM SHOULD LIVE UP TO ITS NAME AND REPUTATION AND REIMBURSE ME THIS MONEY FOR THESE REPAIRS AND SHOULD ALSO IMMEDIATELY RECOGNIZE THIS PROBLEM AND DO A RECALL. I AM SURE THIS HAS HAPPENED TO SO MANY OTHERS WHO WERE NOT FORTUNATE ENOUGH, OR WILLING TO SHARE THIS AS I HAVE. I WONDER HOW MANY WRECKS OR INJURY'S THAT HAVE BEEN CAUSED DUE TO THIS DEFECT. IS GM REALLY THE COMPANY THEY PROMOTE THEMSELVES TO BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165255January 4, 2019
ENGINE
MY 2013 CHEVROLET EQUINOX STARTED CONSUMING EXCESSIVE AMOUNTS OF OIL. MY CAR WAS AT THE RANDY REED GM DEALERSHIP SERVICE DEPARTMENT AND I WAS ADVISED THAT THERE HAS BEEN A PROBLEM WITH THE EQUINOX REPORTED REGARDING THIS ISSUE. I WAS ADVISED THAT I WOULD NEED TO HAVE MY VEHICLE UNDERGO AN OIL CONSUMPTION TEST AT 1000 AND 2000 MILE INCREMENTS BEFORE GM WOULD PAY FOR THE REPAIR. WHEN I TOOK THE CAR BACK AT THE 2000 CHECK, IT WAS DISCOVERED THAT IT WAS USING OIL. IT WAS 3 QUARTS LOW. I WAS THEN ADVISED BY THE SERVICE DEPARTMENT THAT ONLY THE 2012 EQUINOX MODEL WAS COVERED FOR THIS PROBLEM. GM PAID FOR THE SAME REPAIR ON THE 2012 MODEL BUT HAS NOT ISSUED ANY SPECIAL CIRCUMSTANCE FOR THE 2013 ALTHOUGH THEY ARE AWARE THAT THE PROBLEM CONTINUES ON THE 2013 MODEL. THE DEALERSHIP ADVISED THAT THEY WERE HAVING PROBLEMS GETTING THE PARTS DUE TO THE NUMBER OF DEFECTIVE PARTS NEEDING TO BE REPLACED. I SPOKE WITH GM CUSTOMER SERVICE AND WAS ADVISED ALTHOUGH SHE "SYMPATHIZED WITH ME" GM WOULD NOT PAY FOR THE REPAIR. IT IS A KNOWN DEFECT IN THE VEHICLES BUT GM IS CHOOSING TO IGNORE THE OTHER MODEL YEARS. THE VEHICLE WILL CONTINUE TO USE OIL AT AN EXCESSIVE RATE AND IS SUBJECT TO CAUSING THE ENGINE TO FAIL OR CATCH FIRE IF THE REPAIR IS NOT PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165295January 4, 2019
LANE DEPARTURE: BLIND SPOT DETECTION, STEERING
WHILE DRIVING, WHEN TRYING TO CENTER THE CAR IN THE LANE I AM DRIVING IN, THE STEERING WHEEL STICKS. IT IS FOR JUST A SPILT SECOND BUT NONETHELESS, IT IS STICKING. ALSO, THE CAR DETECTION LIGHT ON THE DRIVERS SIDE MIRROR (CAR IN YOUR BLIND SPOT) STAYS ON. ALSO GET A MESSAGE THAT SAYS "SERVICE SIDE DETECTION SYSTEM" DEALER SAYS NO ERROR SHOWS UP FOR THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164742January 3, 2019
STRUCTURE:BODY
WE WERE DRIVING ON I-75 AT 70MPH. WE HEARD A LOUD NOISE AND PULLED OVER ON THE SIDE OF THE HIGHWAY. GOT OUT AND DISCOVERED THAT THE REAR PANEL ABOVE THE BUMPER ON THE DRIVER SAD HAD TORN OFF. WE DID NOT HIT ANYTHING AND WE BELIEVE IT JUST BLEW OFF THE CAR. WE FILED AN ALLEGATION WITH GM AND WERE DENIED. ON THE PHONE THE CUSTOMER SERVICE PERSON SAID THAT WE WERE DENIED DUE TO PRIOR BUMPER DAMAGE. THERE WAS NO PRIOR DAMAGE AND GM WILL NOT PUT IT IN WRITING WHY THEY DENIED OUR CLAIM. ALSO THEY WILL NOT GIVE US A COPY OF THEIR REPORT OR THE INDEPENDENT INVESTIGATION REPORT SAYING THAT IT IS PRIVATE. WE WERE LUCKY THAT THE PART DID NOT HIT ANYBODY BEHIND US AS THAT COULD HAVE BEEN DISASTROUS. NOBODY ELSE PULLED OVER BEHIND US, SO WE HAVE NO WITNESS AS TO WHAT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164766January 3, 2019
ENGINE
THE ENGINE IS A 2.4L ECOTEC ENGINE WHICH I'VE HAD TO HAVE THE EXHAUST MANIFOLD REPAIRED TWICE IN BASICALLY TWO YEARS BUT IF YOU LOOK ON-LINE, THIS IS A VERY COMMON OCCURRENCE WITH THIS ENGINE MODEL. IT STARTS OFF AS A CHECK ENGINE FAULT CODE, RELATED TO EXHAUST OR CRANKSHAFT POSITION SENSOR BUT THE ISSUE TENDS TO BE A CRACKED EXHAUST MANIFOLD. WHILE RESEARCHING THE ISSUE ON-LINE, I SEE NUMEROUS INSTANCES OF THIS ECOTEC 2.4L ENGINE HAVING THIS ISSUE-AND ON DIFFERENT GM MODELS OF CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165632January 3, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE WINDSHIELD WIPERS BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLEMENTS CHEVROLET (1000 12TH ST SW, ROCHESTER, MN 55902, (507) 289-0491) AND THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-4957761457. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165669January 3, 2019
VISIBILITY/WIPER
DRIVING HOME FROM WORK AT 2 AM IN THE RAIN AND MY WINDSHIELD WIPERS SUDDENLY STOPPED CAUSING COMPLETE LOSS OF VISIBILITY ON THE HIGHWAY. ALMOST LOST CONTROL AND HAD TO PULL OVER. APPARENTLY THIS IS A KNOWN ISSUE BUT GM WILL NOT COVER THE REPAIR ON MY 4 YEAR OLD, 38,000 MILE SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165706January 3, 2019
ENGINE
WHILE DRIVING DOWN THE ROAD THE ENGINE STARTED MAKING STRANGE SOUNDS AND THEN THE ENGINE WARNING LIGHTS CAME ON AND THE ENGINE QUIT OPERATING. AFTER PULLING OUT THE ENGINE OIL DIP STICK, NO OIL WAS INDICATED. ON THE REAR DECK LID THERE WAS A OILY FILM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165737January 3, 2019
ENGINE
THE AUTO STOP IS A HAZARD. WHEN PULLING INTO TRAFFIC THE CAR DOESN'T GET TO SPEED QUICK ENOUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164666January 2, 2019
ENGINE, VISIBILITY/WIPER
EXHAUST CAM SHAFT SOLENOID VALVE REPLACED 3 TIMES WITHIN 1 YEAR. CAM SHAFT INTAKE ACCUATOR REPLACED 1 TIME. ENGINE CHECK LIGHT CAME ON WHILE TRAVELING ON FREEWAY. ERROR CODE P0014/P0013 CONFIRMED BY DEALERSHIP AT TIME OF REPAIRS. RECENTLY HAD FRONT WINDSHIELD WIPER TRANSMISSION FAILED. ALSO WHILE TRAVELING VIA FREEWAY DURING A HEAVY RAIN STORM THIS CAR HAS 58000 MILES AT THIS TIME AND VERY WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164544January 2, 2019
SUSPENSION, WHEELS, UNKNOWN OR OTHER
I AM NOT EXACTLY SURE WHAT IT IS THAT'S WRONG WITH MY CAR IT HAS TO DO WITH MY BRAKES AND THE PEDAL.. I THOUGHT THE BRAKE PADS WERE BAD. WHEN I CHANGED THEM IT HAD ALMOST BRAND NEW ONES ON.. MY TRACTION CONTROL LIGHT STAYS ON AND MY ABS LIGHT STAYS ON.. THE PEDAL HAS HARD SPOTS IN IT AND IT JUST GRINDS LIKE THE PADS ARE BAD WHEN I HIT MY BRAKES! ITS NOT SAFE AND I DON'T KNOW WHAT'S WRONG WITH IT! MY RESEARCH SHOWS I'M NOT THE ONLY ONE WITH THIS CAR THAT HAS THE PROBLEM. ITS BEEN A PROBLEM FOR A BIT NOW.. I JUST BOUGHT THIS CAR AND VERY DISAPPOINTED.. I HAVE 2 KIDS AND CAN'T EVEN FIX MY BRAKE PROBLEM BECAUSE I DON'T KNOW WHAT TO FIX AND CAN'T AFFORD TO TO REPLACE IT ALL.. THE PROBLEM IS MAINLY WHEN DRIVING SLOW THROUGH TOWNS THE BRAKES PEDAL LOCKS AND IT GRINDS AND I HAVE TO PUMP IT SEVERAL TIMES TO TRY AND GET IT TO WORK.. THEN I HAVE TO MY E BRAKE IF IT DON'T.. THANKS AN ANGRY CUSTOMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164370January 1, 2019
AIR BAGS
TAKATA RECALL: MY CAR WAS INVOLVED IN A 3 CAR CRASH AT THE CORNER OF 28TH AVE N AND 4TH ST. N ON DECEMBER 14, 2018. I WAS IN THE MEDIAN WAITING TO CROSS ONCOMING TRAFFIC WHEN I PERCEIVED THE LANES WERE CLEAR AND PROCEEDED TO CROSS THE ROAD. I WAS T-BONED BY AN ONCOMING DODGE AVENGER, INTO THE FRONT END OF A JEEP WRANGLER AND PUSHED INTO A STOP SIGN. MY AIRBAGS FAILED TO DEPLOY BUT THE AVENGER'S PASSENGER AND DRIVER AIRBAGS DEPLOYED.I WAS TAKEN TO BAYFRONT ER BY AMBULANCE AND ADMITTED TO TRAUMA DEPARTMENT SUFFERING A STERNUM FRACTURE AND COMPRESSED CHEST INJURIES. MY LEFT HAND ALSO SUFFERED A POSSIBLE FRACTURE. THE POLICE REPORT IS NOT FACTUAL. IT STATES MY AIRBAGS WERE DEPLOYED BUT FROM THE PICTURE YOU CAN CLEARLY SEE THEY WERE NOT AND THE INSURANCE ADJUSTER WILL TESTIFY THAT THEY WERE NOT DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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