Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11171920January 24, 2019
ENGINE
THIS VEHICLE IS BURNING OIL EXCESSIVELY. FOR EVERY 1000 MILES ITS BURNING 2 QTS. OF OIL. GENERAL MOTORS IS AWARE OF THIS ISSUE ON OTHER MODEL YEARS BUT FOR SOME REASON WONT ACKNOWLEDGE IT ON THIS ONE. THIS VEHICLE HAS THE SAME ISSUE AS THE OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171922January 24, 2019
SERVICE BRAKES
THE VEHICLE WAS PARKED ON A GRADE. THE VEHICLE WAS ON WITH GEAR IN PARK POSITION, WITHOUT THE PARK BRAKE ENGAGED, WHEN THE VEHICLE UNINTENTIONALLY ROLLED-AWAY. THE VEHICLE ROLLED OUT OF CONTROL HITTING ANOTHER PARKED VEHICLE AND FIXED OBJECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11171939January 24, 2019
ENGINE
TL* THE CONTACT OWNED A 2014 CHEVROLET EQUINOX. AFTER STOPPING THE VEHICLE, SMOKE APPEARED FROM THE FRONT END OF THE VEHICLE. MOMENTS LATER, FLAMES APPEARED UNDER THE HOOD. THE LOCAL FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED. A FIRE REPORT WAS FILED, BUT THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. *TT PHOTOS ATTACHED*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11171975January 24, 2019
STEERING
KINHOOK TIRES. THIS VEHICLE WAS DELIVERED TO ME WITH THESE TIRES, EVERY TIME THAT I DRIVE THE CAR AFTER IT HAS SAT OVERNIGHT IT BUMPS FOR THE FIRST QUARTER MILE. THS IS A PREMIERE VEHICLE SUPPOSEDLY. I HAVE COMPLAINED TO GM BUT WAS TOLD THEY MET GM MOTRS SPECS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172016January 24, 2019
VISIBILITY/WIPER
THE CAR WAS PARKED (THANK GOD) AND WHEN THE WIPERS WERE TURNED ON, THEY NO LONGER WORKED. JUST BOUGHT THE CAR 9 DAYS AGO! 54K ON IT. I TOOK IT APART AND FOUND THE WIPER TRANSMISSION HAD FALLEN APART!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171547January 23, 2019
ENGINE
USES OIL LOTS HAD TO REPLACE TIMING CHAIN AT ONLY 67000 MILES NOW BACK IN SHOP FOR ANOTHER GM KNOWN ISSUE BUT THEY WON'T COVER IT HAD THE PVC FREEZE UP WHICH CREATED EXTRA PRESSURE IN CRANK CASE AND BLEW OUT MY MAIN REAR SEAL LOST ALL OIL IN ENGINE AND WHILE IT HAD NO OIL NO WARNING LIGHTS CAME ON I KNEW TO SHUT OFF ENGINE WITH SOME KNOCKING NOISE I HAVE TWO SMALL KIDS AND THIS IS A LIVE AND DEATH ISSUE THAT GM WON'T TAKE CARE OF THEY PUBLISHED BULLETIN ON THIS FOR MY MAKE AND YEAR OF CAR BUT I PUT IN MY VIN AND IT'S NOT COVERED EVEN THO IT'S THE SAME PART AND DESIGN THAT'S IN QUESTION I DON'T KNOW HOW GM CAN GET AWAY WITH THIS THE CAR IS A DEATH TRAP AFTER THIS REPAIR I'LL PUT IN OVER $4000 IN REPAIRS I THINK THEY NEED TO REPLACE THIS ENGINE WITH A DIFFERENT TYPE PEOPLE ARE GONNA BE KILLED BY THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171568January 23, 2019
UNKNOWN OR OTHER
SINCE I BOUGHT THE CAR I HAVE HAD TO TAKE IT IN EVERY OTHER WEEK. THE FIRST TIME I TOOK IT IN THEY SAID IT WAS THE HEAD GASKET AND REPLACED IT. AFTER THEY REPAIRED IT THE CAR CONTINUED TO HAVE PROBLEMS. WHEN I'M AT HIGHWAY SPEEDS THE CAR DRIVES ROUGH LIKE A JERKING SENSATION AND THEN THE CHECK ENGINE LIGHT FLASHES. THIS CAR HAS HAD NOTHING BUT PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171576January 23, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
JANUARY 8TH IT WAS RAINING REALLY HEAVY AND I WAS ON MY WAY TO WORK WHILE I WAS DRIVING DOWN A BUSY CITY STREET TO WORK THE WINDSHIELD WIPERS JUST SUDDENLY STOPPED. ALSO RIGHT AFTER I'VE GOTTEN MY CAR MY CAR WAS MAKING A LOUD NOISE I TOOK IT TO THE SHOP AND THEY TOLD ME THERE'S A CRACK IN THE EXHAUST BOTH OF THESE PROBLEMS HE SAID ARE VERY COMMON IN ALL THE EQUINOX AND THEY ACTUALLY HAVE A RECALL FOR THIS PROBLEM WITH THE 2013 CHEVY EQUINOX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171604January 23, 2019
ENGINE
VEHICLE LEAKING EXCESSIVE AMOUNT OF OIL. BULLETIN NUMBER 14882 DOESN'T COVER MY VEHICLE EVEN THOUGH IT IS THE IDENTICAL PROBLEM AS WHAT WAS DESCRIBED IN THE BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171631January 23, 2019
VISIBILITY/WIPER
DRIVING IN A HEAVY RAIN AT NIGHT ON THE HIGHWAY AND WIPERS SUDDENLY STOPPED CREATING A HAZZARD NOT ONLY FOR ME BUT ALL DRIVERS NEARBY. CHEVROLET WON'T ACCEPT RESPONSIBILITY FOR REPAIR OF THIS KNOWN ISSUE ON MY 4 YEAR OLD, 38,000 MILE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171651January 23, 2019
ENGINE, POWER TRAIN
THE PVC VALVE FROZE CAUSING THE REAR MAIN SEAL TO BLOW. THIS HAS NOW CAUSED DAMAGE TO THE ENGINE. THE ENGINE NEEDS TO BE REPLACED ALONG WITH THE EXHAUST MANIFOLD. THE TOTAL COST FROM THE DEALER IS QUOTED AT $7200.00. THIS VEHICLE ALSO USED LARGE AMOUNTS OF OIL. I WAS DRIVING ON A CITY STREET WHEN THIS OCCURRED. THE CHEVY ONLY HAS 80,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171712January 23, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 28 MPH, THE WINDSHIELD WIPERS SEIZED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET OF MERRILLVILLE (1550 61ST AVE, MERRILLVILLE, IN 46410, 219-947-4151) WHERE IT WAS DIAGNOSED THAT THE WIPER TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171713January 23, 2019
TIRES
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX EQUIPPED WITH MICHELIN TOTAL PERFORMANCE TIRES, SIZE 225/60/R18 (NA). THE CONTACT STATED THAT THE REAR TIRES WERE WORN AND CAUSED A BUMPY RIDE WHILE DRIVING. THE FAILURE CAUSED THE VEHICLE TO DRIVE OFF THE ROAD OCCASIONALLY. THE VEHICLE WAS TAKEN TO KLEME SALES INC. (125-129 N 2ND AVE, STRATFORD, WI 54484, (715) 407-4179) WHERE A MECHANIC TEST DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE TIRES WERE FINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,450. THE TIRE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171738January 23, 2019
SEATS
I DRIVE MY CAR EVERYDAY. IT HAS SEAT HEATERS IN THE FRONT SEATS. I HAVE CLOTH SEATS. I WAS NOTICING THAT WHENEVER I TURNED MY SEAT WARMER ON, IT WAS GETTING REALLY HOT IN ONE SPECIFIC PLACE AND MADE MY LEG BURN. ONE DAY, I LOOKED AT MY LEG AFTER I GOT OUT AND THERE WAS A SMALL BURN ON MY LEG. I LOOKED AT THE SEAT AND THERE WAS A SMALL BURN MARK/ HOLE THROUGH MY SEAT. I DO NOT TURN THE HEATERS ON ANYMORE, OBVIOUSLY. HOWEVER, SOMETIMES IT COMES ON ON ITS OWN AND GETS SUPER HOT AND I CAN'T TURN IT OFF. SO, I HAD TO START DRIVING WITH A BLANKET UNDER ME SO I DIDN'T GET BURNED. I WAS SCARED THE BLANKET WAS GOING TO CATCH FIRE, SO I TOOK IT TO A SHOP TO GET LOOKED AT. THEY SAID IT HAD SHORT CURCUITED AND THAT I SHOULD CHECK TO SEE IF THE SEATS HAD BEEN RECALLED. I CALLED CHEVERLET AND ALL THEY TOLD ME WAS THAT THERE WAS NOT A RECALL AND BASICALLY SAID 'THAT SUCKS'. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE AND I ALSO DON'T THINK IT'S FAIR THAT I HAVE TO PAY OUT OF POCKET TO FIX IT. CHEVY DIDN'T EVEN OFFER TO FILE A REPORT ABOUT MY INCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11171446January 22, 2019
ENGINE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT FUMES WERE EMERGING FROM THE DASHBOARD AREA OF THE VEHICLE. THE CONTACT HAD TO OPEN THE WINDOWS TO AIR OUT THE VEHICLE CABIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DEACON JONES AUTO GROUP (1115 NORTH BRIGHT LEAF BLVD, SMITHFIELD, NC 27577) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET AND HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 212,998.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171222January 21, 2019
STRUCTURE:BODY
WHILE DRIVING ON FREEWAY SUNROOF OF PANORAMIC ROOF SHATTERED AND GLASS FELL INTO CAR. THIS WAS NOT CAUSED BY AN ACCIDENT WITH ANY VEHICLE. I WAS NEVER HIT BY ANY OBJECT TO CAUSE SUNROOF TO SHATTER. WEATHER CONDITIONS WERE DRY, COOL, AND CLOUDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171278January 21, 2019
ENGINE
"TAKATA RECALL" SO FOR THE LAST MONTH OR SO I'VE BEEN DRIVING AND OR JUST AT A STOPLIGHT OR A STOP SIGN AND MY CAR WOULD GO IN A POWER MODE AND I CAN'T GET OUT OF 10 MILES PER HOUR ITS SAYING SOMETHING ABOUT TRACT SYSTEM AND MY CHECK ENGINE LIGHT COMES ON I WOULD HAVE TO PULL OVER AND TURN THE CAR OFF FOR A COUPLE MINUTES FOR IT TO GET OUT OF THAT MODE BUT SOMETIMES IT DON'T EVEN DO IT. IT CAN DO IT 10 TIMES THE TIME THAT I'M DRIVING IT'S VERY UNSAFE AND AS I'M READING ALL OF THESE COMPLAINTS EVERYONE OR A LOT OF PEOPLE IS HAVING THIS ISSUE IT'S VERY SCARY AND I'M STILL PAYING ON THIS CAR I ONLY HAD IT FOR JUST ABOUT TWO YEARS RIGHT NOW I WOULD PLEASE LIKE TO FIND OUT WHAT'S GOING ON WITH MY CAR BEFORE I HAVE TO PAY A LOT OF MONEY TO GET IT FIXED WHEN WE DON'T KNOW WHAT'S WRONG WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170941January 19, 2019
VISIBILITY/WIPER
I WAS DRIVING AT 45 MPH ON A 4 LANE ROAD DURING AT NIGHT DURING A BAD RAIN STORM WHEN THE WINDSHIELD WIPERS STOPPED SUDDENLY WITH NO WARNING AT ALL. HAD TO PULL OFF THE ROAD AND PUT THE EMERGENCY BLINKERS ON. THIS WAS VERY SCARY AND AN EXTREMELY DANGEROUS SITUATION. WAITED ON THE SHOULDER OF THE ROAD UNTIL A POLICE OFFICER ARRIVED AND ESCORTED ME TO A PARKING LOT; SHE SAID IT WAS TOO DANGEROUS TO STAY ON THE SHOULDER ON SUCH A BUSY ROAD. THE CAR HAS ABOUT 75,000 MILES AND HAS BEEN REGULARLY SERVICED AT THE DEALERS SINCE ITS PURCHASE. THE DEALER REPLACED THE FRONT WIPER ASSEMBLY AT A COST OF ABOUT $400. I ASSUMED THAT THIS WAS A MANUFACTURERS DEFECT, SINCE THE CAR IS ONLY 4 YEARS OLD BUT THE SERVICE MANAGER SAID IT WASN'T, AND THERE WAS NO RECALL FOR THIS PROBLEM. IF IT WASN'T A DEFECTIVE PART, IS THIS SOMETHING I CAN EXPECT TO RECUR EVERY 4 YEARS?? I HAVE RECEIVED NO GOOD ANSWERS FROM THE SERVICE MANAGER. BUT I WENT TO THE WEB AND FOUND A COUPLE DOZEN PF REPORTS FOR THIS EXACT PROBLEM WITH THIS CAR (HTTP://WWW.CARPROBLEMZOO.COM/CHEVROLET/EQUINOX/2014/WIPER-PROBLEMS.PHP). I'VE NEVER HAD THE WIPERS JUST STOP WORKING LIKE THIS ON ANY CAR I HAVE EVER OWNED IN MY 50 YEARS OF OWNING CARS. THIS DEFECTIVE FRONT WIPER ASSEMBLY NEEDS TO BE ADDRESSED AS A SAFETY ISSUE AND OTHER MOTORISTS WARNED OF THE DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170986January 19, 2019
ENGINE
THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH OF A DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170808January 18, 2019
ENGINE, POWER TRAIN
I OWN 2011 CHEVY EQUINOX. ONLY HAS 80,000 MILES. FIRST OCCURRENCE STARTED AS I WAS DRIVING ON THE FREEWAY AND THE VEHICLE STALLED ON ME COUPLE OF TIMES AS I WAS DRIVING OR AT STOP SIGN. MALFUNCTION ENGINE SENSOR LIGHT TURNED ON. TOOK IT TO TWO DIFFERENT PEOPLE TO LOOK AT IT FOR AN ESTIMATE, SINCE TAKING IT TO THE DEALERSHIP WILL COST AN ARM AND A LEG, BOTH SAID TIMING CHAIN PROBLEM AND I WOULD NEED TO GET A NEW MOTOR! ALSO EXCESSIVE OIL CONSUMPTION YET NO SENSOR TURNS ON. CHECKED TO SEE IF THERE WERE ANY RECALLS BUT ONLY SEE HUNDREDS OF COMPLAINTS WITH THE SAME PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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