Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11193773April 4, 2019
VISIBILITY/WIPER
MY WIPERS STOPPED WORKING, GETTING STUCK ALL THE WAY TO THE LEFT SIDE OF THE WINDSHIELD WHILE DRIVING IN THE HIGHWAY, IN THE MIDDLE OF A RAIN STORM. IT WAS VERY DIFFICULT TO TRY TO GET TO THE SHOULDER ON THE RIGHT HAND SIDE BEING THAT I WAS ON THE LEFT LANE. THANKFULLY, I WAS ABLE TO PULL OVER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193890April 4, 2019
UNKNOWN OR OTHER
THE AC IS GIVING ME ISSUES AND I HAVE SEEN MANY PEOPLE COMPLAIN ABOUT THIS ISSUES WITH THE AC BREAKING BROKE AFTER CERTAIN MILEAGES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193918April 4, 2019
VISIBILITY/WIPER
TAKATA RECALL BOTH FRONT WINDSHIELD WIPERS SUDDENLY QUIT WORKING WHILE DRIVING IN THE RAIN AT HIGHWAY SPEEDS OF UP TO 70 MPH. THIS IS A SAFETY HAZARD AND COULD HAVE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193655April 3, 2019
ENGINE
I HAVE A 2013 CHEVROLET EQUINOX THAT HAS 58000 MILES NOW WITH THE 2.4L ENGINE. I TOOK IT TO THE LOCAL CHEVROLET DEALER AND THEY TOLD ME IT WAS LOW ON OIL. THEY WANTED TO PREFORM AN OIL CONSUMPTION TEST ON THE VEHICLE AND STATED IT WAS A KNOWN ISSUE AND GM IS COVERING THE REPAIRS IF IT FAILS THE TEST. WE DROVE THE VEHICLE 1500 MILES AS REQUESTED AND WHEN WE TOOK IT BACK IT DID IN FACT FAIL THE OIL CONSUMPTION TEST AS IT BURNED MORE THAN A QUART OF OIL IN THE 1500 MILES. WE WERE TOLD THE ENGINE HAS WORN PISTONS AND PISTON RINGS. A 6 YEAR OLD CAR THAT HAD 56000 ON IT PRIOR TO THE OIL CONSUMPTION TEST HAS WORN PISTONS AND WORN RINGS? WE WERE TOLD WE NEEDED A NEW ENGINE AND THAT GM WOULD PUT A NEW ENGINE IN IT. A LITTLE WHILE LATER WE WERE CALLED BACK AND TOLD OUR VIN WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE OIL CONSUMPTION. WE HAVE SPOKEN WITH A SENIOR ADVISOR AT CHEVROLET WHO STATED TO US THAT THE CAR IS 6 YEARS OLD AND WOULD NOT LAST FOREVER. WE THEN ASKED TO SPEAK TO THAT PERSON'S SUPERVISOR WHO TOLD US THAT GM CANNOT PUT VEHICLE VIN NUMBERS IN FOR RECALLS AND THAT THEY WORK WITH THE NHTSA TO DO THAT. I'M NOT SURE IF THAT IS TRUE OF IF GM IS TRYING TO PULL ONE OVER ON ME. I ASKED TO SPEAK WITH THAT PERSONS SUPERVISOR AND WAS FLAT OUT TOLD NO. I UNDERSTAND THAT MANY OTHER CHEVROLET EQUINOX'S WITH THE 2.4L ENGINE HAVE THIS SAME ISSUE AND GM ALSO REFUSES TO ACKNOWLEDGE THEM EITHER. SINCE I WAS TOLD THE NHTSA WAS INVOLVED WITH THIS I HAVE NOW NOTIFIED YOU. I NOW HAVE A VEHICLE THAT FAILED GM'S OWN TEST TO DETERMINE IF A VEHICLE HAS A OIL CONSUMPTION PROBLEM. ONCE IT FAILED THEY SAID THE VIN IS NOT INCLUDED AND THEY REFUSE TO TAKE CARE OF IT AND DROPPED IT IN NTHSA'S LAP SAYING YOU PUTS VIN NUMBERS IN FOR RECALLS. ANY ASSISTANCE WOULD BE APPRECIATED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193355April 2, 2019
ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 2018 CHEVROLET EQUINOX. WHILE DRIVING, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. ALSO, THE CRUISE CONTROL FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED JEFF PERRY BUICK GMC (LOCATED AT 1421 37TH ST, PERU, IL 61354, (815) 410-4168) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193410April 2, 2019
ENGINE
ON MARCH 24 MY CHECK ENGINE LIGHT CAME AND THE VEHICLE DIED SEVERAL TIMES AND I TOOK IT TO THE MECHANIC. HE CALLED THE NEXT DAY AND SAID THE OIL WAS COMPLETELY GONE AND THE ENGINE WAS RUINED. I HAVE CHANGED THE OIL EVERY 3-4000 MILES RELIGIOUSLY AND NOW THIS? I WAS TOLD IT WOULD COST $6000 TO REPLACE THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193242April 1, 2019
ENGINE
VEHICLE HAS RATTLING NOISE WHEN ACCELORATING. CREATING THE CAR TO ACCELORATE SLOWLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192898April 1, 2019
UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION , CURRENT AND ONGOING PROBLEM. INITIALLY DEALERS INSTRUCTIONS WHERE TO KEEP ALL OTHER KEYS OFF CHAINS WHICH WORKED FOR YEARS BUT NO LONGER WORKS RELIABLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193139April 1, 2019
ENGINE, STEERING
I PURCHASED THIS CAR ON 3/29/2019 AND ON 4/1/2019 FOUND THAT THE ENGINE IS SUUSEPTABLE TO EXCESSIVE OIL CONSUMPTION CAUSING ENGINE TO WEAR OUT AND COULD STOP RUNNING ON THE ROAD MAKING IT A SAFETY HAZARD. ALSO THAT THE STEERING CAUSES RESISTANCE TO STEERING WHEN CHANGING LANES CAUSING A HIGHWAY SAFETY HAZARD. AM I INCLUDED IN THE CLASS ACTION LAWSUIT FILED AGAINST GENERAL MOTORS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192784March 31, 2019
VISIBILITY/WIPER
THE WINDSHIELD WIPER TRANSMISSION FAILED WHILE DRIVING IN HEAVY RAIN. A PLASTIC BUSHING BROKE AND CAUSED THE FAILURE. AFTER RESEARCHING PROBLEM, I FOUND THIS TO BE A COMMON PROBLEM IN SEVERAL MODEL YEARS OF THE CHEVROLET EQUNIOX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192572March 30, 2019
ENGINE, VISIBILITY/WIPER
THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPER FOR THE REAR WINDOW. NEVERTHELESS, THE ENGINE STARTED STALLING AND WHEN I HAD DIAGNOSTIC TEST DONE THE MECHANIC EXPLAINED THEIR WERE METAL SHAVINGS GOING INTO MY OIL FROM A DEFECTIVE ENGINE. THE VEHICLE BEGAN TO HICCUP ON THE STREET AND STOPPED IN FRONT OF MY HOME. I HAD THE VEHICLE TOWED TO JOSEPH CHEVEROLET IN CINCINNATI WERE SERVICE MEMBER TOLD I MUST BE MISTAKEN AND THAT GM HAD NO RECALLS. I EXPLAINED HE MUST BE MISTAKEN AND THEY COULD KEEP THEIR FAULTY PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192632March 30, 2019
ENGINE
I WAS DRIVING DOWN A HILL IN MOTION AND I WAS ATTEMPTING TO MAKE A RIGHT TURN. MY CHEVY EQUINOX SHUT OFF AS I MADE THE TURN. MY TRUCK STOPPED AND MY BACK END WAS IN THE LANE I WAS ATTEMPTING TO LEAVE. THE FRONT END WAS ON THE STREET I TRIED TO TURN ON. SO I IMMEDIATELY TRIED TO START THE EQUINOX. I TOOK FOUR TIMES FOR IT TO START. THIS HAS HAPPENS AT LEAST TWICE A WEEK. I'M TERRIFIED TO GET ON THE LOCAL HIGHWAY. ALSO I'M TERRIFIED TO GET ON THE INTERSTATE FOR FEAR I WILL GET INTO A WRECK BECAUSE IF MY VEHICLE SHUTTING OFF. I'VE HAD THE VEHICLE FOR ONE YEAR. I'M STUCK WITH IT. IT'S TOTALLY UNSAFE. THE DEALERSHIP REFUSES TO RETURN MY CALLS. I GET REGULAR OIL CHANGES. I NEED THEM MORE FREQUENTLY DUE TO THE OIL BURNING SO QUICKLY. I HAVE TO CHECK MY OIL ON A DAILY BASIS SO I CAN MAKE SURE THERE IS ENOUGH OIL FOR ME TO DRIVE TO WORK. SOMETIMES MY VEHICLE SHAKES WHILE I'M STOPPED AT A RED LIGHT OR STOP SIGN. I'VE THEN WE'LL TAKE MY VEHICLE TO GET IT CHECKED THERE WILL BE OIL IN IT. I DON'T UNDERSTAND WHY IT SHAKES AND CUTS OFF AND BURNS UP OIL. THIS IS ABSOLUTELY RIDICULOUS I SHOULDN'T HAVE TO DEAL WITH THIS. THE VEHICLE IS ONLY THREE YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192629March 30, 2019
AIR BAGS
AIRBAG LIGHT CAME ON ONE DAY AND HAS NEVER WENT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192662March 30, 2019
ENGINE, FUEL/PROPULSION SYSTEM
AT RANDOM THE CAR WILL IDLE ROUGH DROP RPMS SMELL LIKE IT IS LOADING UP ON FUEL AND DIE THE CAR ALWAYS RESTARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191939March 27, 2019
ENGINE
MY VEHICLE HAS 63,000 MILES AND WHEN I PRESS THE GAS PEDDLE AND GET NO RESPONSE AT ALL. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS COLD, BUT IT HAS HAPPENED OTHER TIMES AS WELL. I WAS TOLD TO CHANGE THE INTAKE AND EXHAUST CAMSHAFTS SOLENOIDS, BUT THIS DID NOT HELP. I CHANGED THE EXHAUST MANIFOLD, STILL DID NOT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191949March 27, 2019
SERVICE BRAKES
THE TRACTION CONTROL LIGHT AND THE ABS LIGHT COME ON WHEN DRIVING AND WHEN YOU GO TO STOP OR SLOW DOWN, THE BRAKES PULSATE AND MAKE IT TO WHERE YOU CAN'T STOP OR SLOW DOWN, EVEN ON DRY ROADS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11191960March 27, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2005 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH AND DRIVING STRAIGHT PREPARING TO MAKE A RIGHT TURN, THE CONTACT CRASHED INTO THE FRONT QUARTER PANEL OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND ANKLE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000. *DT *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11191969March 27, 2019
ENGINE, POWER TRAIN
MY 2011 CHEVY EQUINOX WAS NOT PICKING UP SPEED, AND WOULD SHUT OFF WHEN I STOPPED FOR MORE THAN 30 SECONDS. THE ENGINE ALSO SOUNDED VERY LOUD WHEN IN PARK. I HAD A DIAGNOSTIC DONE AT THE DEALERSHIP AND IT WAS DETERMINED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. MY CAR HAD BEEN IN THE SHOP TWO MONTHS PRIOR FOR REPLACEMENT OF THE CAMSHAFT POSITION SENSOR. MY CAR CURRENTLY HAS 102,000 MILES. THE DEALERSHIP SAID THAT METAL SHAVINGS WERE ALSO FOUND IN MY OIL. I TRIED DRIVING MY CAR AFTER THE DIAGNOSTIC AND THE "REDUCED ENGINE POWER" INDICATOR CAME ON, CAUSING ME TO HAVE TO PULL OVER ON THE HIGHWAY AND BE TOWED. I CONTACTED GM REGARDING A RECALL AND WAS INFORMED THAT THE PARTICULAR MODEL OF MY VEHICLE WAS NOT INCLUDED IN THE RECALL AND SINCE MY WARRANTY HAD EXPIRED THERE WAS NOTHING THEY COULD DO. I HAVE READ REPORTS OF MY 2011 EQUINOX OWNERS WHO HAVE HAD SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192013March 27, 2019
ENGINE
FREQUENT STALLING WHEN STARTING FROM A STOP INCLUDING AT RED LIGHTS AND STOP SIGNS. ALSO TRIPS CHECK ENGINE LIGHT. HAVE TAKEN IT IN FOR SERVICE SEVERAL TIMES. CHECKED THROTTLE BODY, CAM SENSOR, OTHER SENSOR, SOLENOIDS, CHANGED OIL TWICE, CHECKED FOR RECALLS OR SERVICE BULLETINS, ALL WORK DONE BY MECHANICS AT GOODYEAR, THEY TRIED AND TRIED AND FINALLY GAVE UP AFTER SAYING IT WAS A REAL SAFETY ISSUE AND THEY HAD NO IDEA HOW TO FIX IT. THE DEALER'S POSITION IS THAT THERE IS NO PROBLEM, BUT OBVIOUSLY THERE IS. THE CHECK ENGINE LIGHT CODES HAVE BEEN REVIEWED AND EVERY POSSIBLE CAUSE SEEMS TO HAVE BEEN EXPLORED. THERE ARE QUITE A NUMBER OF SIMILAR COMPLAINTS ABOUT STALLING FOR THE EQUINOX IF DOING A WEB SEARCH. HAS RECURRED OVER SEVERAL WEEKS, GOODYEAR SERVICE TYPICALLY FIXES IT FOR LESS THAN 50 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192045March 27, 2019
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT CAME ON AND THEN THE CAR GOT STUCK IN PARK. NOW THE KEY WANT COME OUT THE IGNITION. TOOK IT TO THE DEALER HE SAID THE PASSENGER AIRBAG MODULE NEEDS TO BE REPLACED AND THE BATTERY TERMINAL NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox