Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11189908March 19, 2019
AIR BAGS
VECHICAL WAS INVOLVED IN A CRASH, REAR ENDED ANOTHER VEHICLE, VECHICAL WAS TOTALED. AIRBAGS NEVER WENT OFF. ON A HIGHWAY ABOUT 50-60 MPH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11189930March 19, 2019
POWER TRAIN, UNKNOWN OR OTHER
IN MOTION DRIVING TO WORK ENTERING ONTO TWO LANE HIGHWAY DECELERATED AND NOT ABLE TO MAINTAIN SPEED LIMIT. NO WARNING LIGHTS CAME ON CAR STARTED SOUNDING LOUDER. PULL OFF AND SHUT THE CAR OFF GOT OUT AND SAW OIL RUNNING OUT FROM UNDER THE CAR. HAD TO HAVE CAR TOWED TO REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190059March 19, 2019
VEHICLE SPEED CONTROL
WHILE TRAVELING ON INTERSTATE AT ADAPTIVE CRUISE CONTROL SET AT 72 A CHEVROLET TRAVERSE PASSED ON THE LEFT AT AVERY HIGH SPEED AS IT PASSED MY DRIVERS DOOR OUR EQUINOX IMMEDIATLEY APPLIED THE BRAKES AND RAPIDLY SLOWED TO 55MPH WHEN THE TRAVERSE HAD PASSED OUR EQUINOX RESUMED 72 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190082March 19, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH, THE OIL CONSUMPTION LEVELS WOULD LOWER WITHOUT WARNING. THE CONTACT HAD TO ADD OIL IN THE VEHICLE FOUR TIMES, WHICH RESULTED IN THE OIL LEVELS STAYING THE SAME. THE VEHICLE WAS TAKEN TO BILL HOOD CHEVROLET (69020 HWY 190 SERVICE RD, COVINGTON, LA 70433, (985)-590-4102) WHERE IT WAS DIAGNOSED THAT THERE WAS ABNORMAL OIL CONSUMPTION LEVELS AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190101March 19, 2019
UNKNOWN OR OTHER
ON MARCH 15, 2019 MY RADIATOR CRACKED/BUSTED AND THE ENGINE OVERHEATED. THE MECHANIC HAD TO REPLACE THE RADIATOR AND HE SAID THAT SHOULDN'T HAPPEN TO A 3 YEAR OLD CAR (54,358 MILES). HE SAID MAYBE THE GAUGE STEEL IS THINNER THAN IT USED TO BE. THE ENGINE OVERHEATED (RADIATOR CRACKED) WHILE I WAS DRIVING - BUT WHEN I GOT HOME AFTER DROPPING OFF THE CAR AT THE MECHANIC I NOTICED LEAKING FLUID ALL OVER THE GARAGE FLOOR (FROM BEFORE I DROVE IT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189838March 18, 2019
VISIBILITY/WIPER
WHILE DRIVING DURING A HEAVY THUNDERSTORM MY WIPER BLADES STOPPED WORKING. I BARELY MADE IT TO THE SHOULDER BECAUSE I ALMOST CRASHED INTO A SCHOOL BUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189750March 18, 2019
ENGINE
"TAKATA RECALL" MANUFACTURE DEFAULT PART CAUSE RUBBING ON TIMING CHAIN. THEN THREW THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189775March 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CAR STARTED RATTLING, SHAKING, STALLING WITH NO INDICATION BEFOREHAND OF ANY PROBLEMS. IT WAS DISCOVERED THAT THERE WAS EXCESSIVE OIL CONSUMPTION, RESULTING IN USING ALL BUT ONE PINT OF OIL SINCE OIL CHANGE 2 1/2 MONTHS PRIOR, LESS THAN 2000 MILES SINCE OIL CHANGE. ENGINE DAMAGED AND FUEL PUMP NEEDS TO BE REPLACED. NO INDICATIONS THAT OIL WAS GETTING LOW, NO LIGHTS, NO SMOKE, NO SMELL, NO LEAKS, NO HESITATION. WHILE PARKING CAR, THIS ALL OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187309March 17, 2019
ENGINE
TWO WEEKS AGO MY CAR DIED WHILE BACKING OUT OF A PARKING SPACE. I HAD THE ISSUE DIAGNOSED AT A MECHANIC, AND THE CODE CAME BACK AS' P0010 - BANK 1 INTAKE CAMSHAFT POSITION ACTUATOR ELECTRICAL CIRCUIT HAD A FAULT.' TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACE IT FOR FREE. ON THE DEALERSHIP RECEIPT IT SAYS 'REPLACE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187223March 16, 2019
POWER TRAIN
WHILE DRIVING THE CAR ON THE HIGHWAY, IT WILL ACCELERATE REALLY HIGH THEN IT WILL SHIFT AND GO BACK DOWN BUT IT'S DOING IT ALMOST ALL THE TIME KNOW. IT SHOWED NO ERROR CODES WHEN TAKEN IN AND TRANSMISSION FLUID IS GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187280March 16, 2019
SERVICE BRAKES, ENGINE
HAVE HAD THE CAR LESS THAN A YEAR. HAD IT IN THE SERVICE SHOP 4-6 TIMES FOR NOISY BREAKS AND SQUEAL IN THE FRONT COMING FROM ENGINE. EVERY TIME YOU PUT ON THE BREAKS IT MAKES AN AWFUL NOISE. WHEN YOU TURN THE CAR COMPLETELY OFF IT SQUEALS FROM THE ENGINE. THE SERVICE MANAGER STATED 'IT'S SUPPOSED TO SOUND LIKE THAT'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187117March 15, 2019
ENGINE
DRIVING ON X-WAY AT POSTED SPEED (70 MPH) FAINT BLUE SMOKE FROM REAR OF CAR (REARVIEW MIRROR) OTHERWISE DRIVING OK (NO CHECK ENGINE LIGHT); FEW MILES LATER ON 4-LANE AT 50MPH CLATTERING SOUND FROM ENGINE; VEHICLE STALLED AT STOP LIGHTS AND WAS DIFFICULT TO START; NURSED IT TO CHEVROLET DEALERSHIP; AS DRIVEN INTO SERVICE DEPARTMENT VEHICLE WAS TRAILING A STEADY STREAM OF ENGINE OIL; TECHNICIAN DIAGNOSIS: THE PCV (POSITIVE CRANKCASE VENTILATION VALVE)WAS FROZEN SHUT THUS ALLOWING CRANKCASE PRESSURE TO BUILD UP ULTIMATELY BLOWING OUT ENGINE REAR MAIN SEAL; LACK OF ENGINE LUBRICATION CAUSED TIMING CHAIN FAILURE AND METALLIC DEBRIS WAS FOUND THROUGHOUT ENGINE INDICATING TOTAL FAILURE AND RE-MANUFACTURED ENGINE INSTALLATION REQUIRED ($7651.87 CHARGED). BACKGROUND DATA: CAR PARKED OUTSIDE IN BELOW FREEZING TEMPERATURES WITH WIND TOWARD GRILLE OF CAR; SOAKED FOR ABOUT 20HRS BEFORE STARTUP AND DRIVEAWAY WHICH WENT OK; ODO MILES ARRIVING AT DEALERSHIP 81,986; VEHICLE SERVICED REGULARLY AT CHEVY DEALERSHIPS; VEHICLE WAS DRIVEN BY MY WIFE AND DID NOT HAVE ANY HARSH DRIVING CIRCUMSTANCES. THIS WAS A SAFETY RISK FOR MY WIFE WITH THE ENGINE STALLING INTERMITTENTLY AND DIFFICULT TO RESTART; FORTUNATELY COMPLETE FAILURE DID NOT OCCUR AT 70 MPH ON EXPRESSWAY. THERE WAS A GM SERVICE BULLETIN (14882) COVERING THIS SAME FAILURE SCENARIO (PCV FROZEN LEADING TO SEVERE ENGINE DAMAGE) BUT GM SAYS MY VIN # IS NOT COVERED, NO EXCEPTIONS! THIS IS A PCV SYSTEM DESIGN PROBLEM NOT PROPERLY VALIDATED IN PRE-PRODUCTION TESTING; I AM A RETIRED GM ENGINE CALIBRATION ENGINEER AND CAN DISCUSS IN MORE DETAIL IF NEEDED; THE ENGINE REPLACEMENT COST ALMOST AS MUCH AS THE TRADE-IN VALUE FOR THIS VEHICLE (WITH AN OPERATING ENGINE) HTTPS://GM.OEMDTC.COM/RECALL/SB-10057977-8108.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187170March 15, 2019
POWER TRAIN
WAS DRIVING IN PARKING LOT AND VEHICLE SHUT DOWN UNEXPECTEDLY. IT WOULD NOT RESTART. CONTACTED GM ROADSIDE ASSISTANCE TO TOW VEHICLE. AFTER ABOUT AND HOUR AND A HALF OF WAITING FOR A TOW I TRIED TO START MY VEHICLE AGAIN AND IT DID START. THE CHECK ENGINE LIGHT WAS IN. I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE WAS AT THE DEALERSHIP OVERNIGHT. WHEN I PICKED UP THE VEHICLE I WAS TOLD THERE WAS A PROBLEM WITH THE VEHICLE COMPUTER AND THEY FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186736March 14, 2019
UNKNOWN OR OTHER
I FOUND THAT THIS MODEL CAR AND OTHER MANUFACTURERS WITH PUSH TO START AND STOP CAN BE TURNED OFF IN ANY GEAR AND YOU CAN WALK AWAY FROM THE CAR WITH OUT AN ALARM OR ANY NOTIFICATION. I HAVE SEEN CARS ROLL WHEN LEFT ON A SLOPE. KEY IGNITION CARS DON'T LET YOU REMOVE THE KEYS WHEN THE CAR IS NOT IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186752March 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT MIST FROM THE HEATER BLEW INSIDE THE VEHICLE AND CREATED AN ABNORMAL ODOR. IN ADDITION, THE INSTRUMENT CONTROL INDICATORS ILLUMINATED. THE MIST PREVENTED THE CONTACT FROM SEEING OUT OF THE WINDOWS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW WATER PUMP WAS NEEDED. THE MECHANIC FLUSHED OUT THE SYSTEM AND PLACED A NEW HEAT SYSTEM IN THE ENGINE WITH NEW ANTI-FREEZE. THE FAILURE RECURRED LATER THE SAME WEEK. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186757March 14, 2019
UNKNOWN OR OTHER
THE KEY HAS BROKEN OUT OF THE KEY FAB WITH BOTH SETS OF MY KEYS SINCE OWNING THE VEHICLE (LESS THAN 4 YEARS). THE FIRST BROKEN WHEN CLICKING THE SMALL SILVER CIRCLE BUTTON TO UNLATCH THE KEY. IT THEN BROKE OFF, WITH MULTIPLE PIECES SCATTERING ACROSS MY DRIVEWAY. THE SECOND ISSUE WAS TODAY WHEN I WAS DRIVING. MY KEYFAB, 2 KEYS (FOR WORK AND HOME) AND AUTOMATIC STARTER DROPPED IN MY LAP WITH MY KEY STILL IN THE IGNITION. THIS KEY HAS BEEN USED FOR ONLY ABOUT 9 MONTHS AS I USED MY PREVIOUS KEY UNTIL IT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186796March 14, 2019
ENGINE, POWER TRAIN
CERTIFIED PRE-OWNED 2013 CHEVY EQUINOX PURCHASED IN 2015, MICHIGAN.WINTER, 2018. WHILE DRIVING, MY VEHICLE BEGAN TO LURCH WHILE ACCELERATING FROM A STOP. AT THE NEXT STOP, THE RPMS BEAN TO ACT ERRATIC, TEETERING ABOVE AND BELOW 1000. THE VEHICLE THEN COMPLETELY STALLED. THIS OCCURRED SEVERAL TIMES ON MY WAY TO MY DESTINATION. EACH TIME, AS I ACCELERATED, IT LURCHED AND I FEARED IT WOULD STALL OUT. TOOK IT INTO THE DEALER, THEY GAVE ME A DIAGNOSTIC THAT SAID SPARK PLUGS. CAR DROVE OK FOR A MONTH. THEN A DEEP FREEZE CAME. SAME ISSUE OCCURRED. I CHECKED MY OIL (BECAUSE THESE VEHICLES HAVE A PROBLEM WITH OIL CONSUMPTION) PRESSURIZED AIR BLEW OUT OF THE DIPSTICK, IT WAS ALSO 2 QUARTS LOW--I HAD JUST GOTTEN MY OIL CHANGED 4 WEEKS PRIOR. PUT SOME OIL IN AND DROVE. SAME ISSUE. STALLED AT BUSY INTERSECTION STOP. GOT TO MY DESTINATION TO DISCOVER A TRAIL OF OIL BEHIND MY VEHICLE. GOT IT TOWED TO DEALERSHIP. DIAGNOSED AS A BLOWN REAR MAIN SEAL DUE TO A FROZEN PCV VALVE. THIS IS A WELL-KNOWN ISSUE WITH EQUINOXES, ENOUGH THAT THERE IS A SERVICE BULLETIN (14882). MY EXPERIENCE/SYMPTOMS MATCH THE CONDITION DESCRIPTION OF THE BULLETIN TO A T, HOWEVER, FOR SOME REASON, MY VIN DOES NOT FALL UNDER COVERAGE FOR THIS ENGINEERING FLAW. CHEVY KNOWS THIS IS A SAFETY ISSUE, YET THEY STILL REFUSE TO RECALL THE VEHICLES. IN THE MEANTIME, I'M STUCK PAYING AN $1800 BILL TO GET THE REAR MAIN SEAL FIXED--WITHOUT ANY REGARD FOR THE PCV VALVE, CRANKCASE, OR OIL CONSUMPTION ISSUE THAT CONTRIBUTE TO THE PROBLEM. SHAME ON GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186800March 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND FAILED TO IMMEDIATELY RESTART. AFTER SOME TIME, THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION; HOWEVER, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO ORANGE BUICK GMC (3883 W COLONIAL DR, ORLANDO, FL 32808, (407) 295-8100) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT ACTUATOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 139,274.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186916March 14, 2019
UNKNOWN OR OTHER
TAKATA RECALL. WHEN YOU DRIVE THE CAR LONGER THEN 5 MINUTES IT OVER HEATS AND YOU LET IT COOL DOWN AND START TO DRIVE THEN OVER HEATS AGAIN BUT IT HAS ENOUGH COOLANT IN IT AND YOU FIX THE THERMOSTAT AND FLUSH THE SYSTEM. AND THERE IS NO HEAT IN THE CAR WHAT SO EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186928March 14, 2019
VISIBILITY/WIPER
IT SEEM THAT THE WINDSHIELD WIPER TRANSMISSION HAS A FLAW IN THE DESIGN THAT CAUSES THE WIPER TO SUDDENLY NOT WORK. INSTEAD OF USING SCREWS AND SUCH TO ALLOW THE WIPER TRANSMISSION TO TURN THE WIPERS THEMSELVES, WHAT WAS USED WAS A BALLPOINT AND SOME SUBSTANCE THAT STICKS THE JOINT OF THE PART. THE WIPERS STOP FUNCTIONING DURING WHEN MY MOTHER WAS DRIVING MY VEHICLE (2012 CHEVY EQUINOX) DURING THE RAIN AND HAD TO PULL OVER ON THE SIDE OF THE ROAD. LUCKILY SHE WAS NOT ON THE HIGHWAY WHERE THE RAIN COULD HAVE CAUSED A MAJOR ACCIDENT(S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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