Chevrolet Equinox Complaints

9,502 consumer complaints on file.

#11207463May 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE WAS STOPPED AT INTERSECTION. VEHICLE WOULD NOT MOVE AFTER USING ACCELERATOR, AND THE ENGINE CONTINUED TO RUN AT HIGHER RPM. I WAS ABLE TO MOVE AFTER SHUTTING OFF AND RESTARTING THE VEHICLE. DURING THE SAME DRIVE I ALSO HAD TROUBLE SHIFTING FROM 1ST TO 2ND GEAR WITH HIGH RPM BEFORE A MODERATELY HARD SHIFT WHILE ACCELERATING AFTER A STOP. AMBER CHECK ENGINE, BRAKE, AND ABM LIGHTS ALL LIT. VEHICLE IS CURRENTLY WITH MECHANIC FOR DIAGNOSIS AND REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207479May 14, 2019
ENGINE, POWER TRAIN
VEHICLE SHAKES WHEN DRIVING, ESPECIALLY ON HIGHWAY, SLUGGISH TO ACCELERATE, MAKING HIGHWAY DRIVING FEARFUL. VEHICLE ALSO IS ROUGH AT IDLE, WITH POSSIBLE DYING OF ENGINE AT STOP LIGHTS. 8 REPAIRS SINCE JULY, 2017 - ALL RELATIVE TO SAME ISSUE - CAMSHAFT/EXHAUST. THIS CURRENT REPAIRS HAS BEEN FOR THE BALANCING SHAFT/WATER PUMP CHAIN, TENSIONER AND GASKETS, SEALS, ETC. I HAVE DONE A TIMELINE OF ISSUES/REPAIRS TO TRY TO TAKE ON GM. GOOD LUCK I REALIZE. FROM THE 7 DEALERSHIP TRIPS IN THE LAST YEAR THEY APPEAR TO ALL HAVE BEEN RELATED TO THE INITIAL DAMAGE TO THE EXHAUST/CAMSHAFT REPAIRS AS EACH AND EVERY TIME SINCE THEN, EITHER THE EXHAUST OF THE CAMSHAFT HAS BEEN REPAIRED IN ONE WAY OR ANOTHER. THE INITIAL ISSUE WAS SLUGGISH ACCELERATION, ENGINE LIGHT ON. REPAIRED EXHAUST AND INTAKE CAMSHAFT ACTUATORS. THEN THE ALTERNATOR/BELT WENT OUT (NOT COUNTED IN THE 7 - HAD REPAIRED ELSEWHERE). I DIDN'T KNOW THEY FAILED FROM OIL ALL OVER THEM UNTIL THEY STARTED TO FAIL AGAIN AND LOOKED UNDER HOOD AND SAW OIL ALL OVER THE THING. TOOK TO DEALERSHIP WHERE THEY REPLACED R+R SEAL, PULLEY, BELT AND BALANCER. SINCE THEN WE HAVE HAD THE BALANCER 2X, TIMING CHAIN 3X, TENSIONER 3X.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207609May 14, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
HAD FUSES CHECKED BECAUSE REAR PASSENGER DOOR LIGHT DON'T WORK WINDOW DON'T GO DOWN MANUEL SHIFT DON'T WORK AND REAR LIFTGATE GOES UP THEN QUARTER WAYS DOWN THEN BACK UP THEN COMES DOWN ON YOU NOW IT GOES UP BY IT'S SELF ALSO IT WON'T LOCK.IT WILL GO UP WHEN IT'S STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207345May 13, 2019
VISIBILITY/WIPER
WHILE DRIVING ACROSS THE BAY BRIDGE, NEAR BALTIMORE, MD. MY WINDSHIELD WIPERS STOPPED WORKING! I WAS DRIVING IN A RAIN STORM ON THE HIGHWAY, AND LUCKILY FOR ME, I WAS ABLE TO STICK MY ARM OUT THE DRIVERS SIDE WINDOW AND MANUALLY MOVE THE WIPER, BACK AND FORTH, ABOUT 6 INCHES. THE TRAFFIC WAS TERRIBLE AND IT TOOK ABOUT 5 MINUTES BEFORE I COULD WORK MY WAY TO AN EXIT. I TOOK THE VEHICLE TO A NAPA REPAIR SHOP AND THE OWNER TOLD ME THAT THE WINDSHIELD WIPER MOTOR ASSEMBLY WAS BROKEN. UP TO THIS POINT, I NEVER HAD ANY PROBLEMS WITH THE WIPERS. I WAS ABLE TO DRIVE TO LEWES, DE. WHERE I WAS HEADED INITIALLY, USING MY LEFT ARM TO KEEP THE WINDSHIELD VISABLE. THE RAIN STOPPED ABOUT 40 MINUTES LATER. I TOOK THE VEHICLE TO COASTAL TOWING, INC. TO GET IT FIXED THE NEXT DAY. THE OWNER THERE TOLD MY THE CHEVY HAS HAD PROBLEMS WITH THE DESIGN ON THE ASSEMBLY (2-PART) AND ARE RE-ENGINEERING A SINGLE PART ASSEMBLY. IT COST ME $350.98 TO GET IT FIXED! I COULD HAVE BEEN KILLED, OR WORSE, KILLED SOMEONE ELSE. A RECALL SHOULD BE ISSUED ON THIS IMMEDIATELY!! (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207397May 13, 2019
ENGINE, FUEL/PROPULSION SYSTEM
IN MID-DECEMBER 2018, WE PURCHASED A USED ONE-OWNER 2015 CHEVY EQUINOX FROM A SMALL DEALERSHIP IN JENISON MICHIGAN. IT HAD ABOUT 113K MILES. LESS THAN 3 MONTHS LATER, IN EARLY MARCH OF 2019, THE VEHICLE SUDDENLY STARTED SMELLING OF GAS, RATTLING, STALLING. I IMMEDIATELY DROVE THE VEHICLE LESS A FEW MILES TO OUR LOCAL MECHANIC. AFTER THE MECHANIC EXAMINED THE VEHICLE, IT WAS DETERMINED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED ALONG WITH A FUEL PUMP AT A COST OF ABOUT $6300. WE HAD PURCHASED A THIRD PARTY WARRANTY FROM PREFERRED WARRANTIES LLC THROUGH THE DEALERSHIP, SO WE THOUGHT WE WOULD BE COVERED. THE WARRANTY COMPANY REQUESTED A MORE THOROUGH EXAMINATION OF THE VEHICLE TO DETERMINE WHY THE ENGINE FAILED, AT A COST OF ABOUT $200, WHICH WOULD BE REIMBURSED TO US IF THE CLAIM WOULD BE APPROVED. THEIR ADJUSTER VISITED OUR MECHANIC, AND DETERMINED THAT SINCE THE ENGINE HAD LITTLE OIL, ABOUT ONE PINT, THE DAMAGE WOULD NOT BE ELIGIBLE FOR REIMBURSEMENT DUE TO THE VEHICLE BEING 'RUN ON LOW OIL.' WE WERE FLOORED, AS THE OIL HAD JUST BEEN CHANGED IN DECEMBER AT THE DEALERSHIP AND WAS NOT DUE FOR A CHANGE FOR ANOTHER 3K MILES. WE HAD PUT ABOUT 1K MILES ON IT SINCE PURCHASE. THERE WAS NEVER ANY INDICATION WHILE DRIVING THAT THERE WAS ANY PROBLEM WITH OIL CONSUMPTION: NO OIL LOW WARNING LIGHT, NO LEAKAGE UNDER THE VEHICLE, NO SMOKE, NO HESITATION IN DRIVING. WE DISCOVERED THAT CHEVY EQUINOXES WITH A 2.4L ENGINE BEGINNING IN 2010-2017 WERE EXPERIENCING EXCESSIVE OIL CONSUMPTION WITH MANY OF THE COMPLAINANTS STATING THERE WAS NO INDICATION THE VEHICLE WAS LOSING OIL. WE ARE ASKING FOR YOUR ASSISTANCE IN ANY WAY POSSIBLE TO RECOUP OUR LOSSES DUE TO THE NEGLIGENCE OF GM IN THEIR LACK OF INFORMING OF POTENTIAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207101May 12, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TRANSMISSION IS BAD. WHEN I TRY TO ACCELERATE IT DOESN'T GO ANYWHERE AND ITS SKIPPING GEARS AND BUCKING PRIOR TO IT FINALLY NO LONGER DRIVEABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207108May 12, 2019
ENGINE
I BACKED OUT OF A PARKING SPACE AND THE MOTOR STOPPED. CHECK ENGINE SHUT OFF. CHECK ENGINE LIGHT CAME ON. HAD IT CHECKED, INTAKE CAM ACCUTATOR SOLONID VALVE CURCIT FAILED. IT HAPPENED SEVERAL TIMS BEFORE I COULD GET HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207002May 11, 2019
VISIBILITY/WIPER
WIPES STOPPED WORKING WHEN DRIVING IN THE MIDDLE OF A RAIN STORM. THIS ALMOST CAUSED MULTIPLE ACCIDENTS. THIS WAS ON A CITY STREET IN HEAVIER TRAFFIC WITH MANY STOPS ALONG THE WAY. AFTER DOING A RESEARCH OF THIS PROBLEM, IT APPEARS THIS IS A CONSISTENT PROBLEM WITH CHEVY EQUINOX BUT ONLY THE 2013 HAS BEEN RECALLED IN US. IN CANADA, THEY HAVE ALL BEEN RECALLED. THIS IS A HUGE SAFETY HAZARD THAT IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE ADDRESSED BY GM. HOWEVER, GM HAS FAILED TO RESPOND TO MULTIPLE INQUIRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207007May 11, 2019
VISIBILITY/WIPER
I WAS DRIVING IN HEAVY RAIN. FRONT WINDSHIELD WIPERS STOPPED WORKING. ALMOST WRECKED . THIS HAPPENED ON 5/10/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206650May 10, 2019
ENGINE
THE TURBO COOLER TUBE POPS OFF WHEN YOU ACCELERATE. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON AND THE VEHICLE TO GO INTO ENGINE REDUCE POWER MODE. VEHICLE MAX SPEED WILL THEN BE SET TO 55 MILES AN HOUR. ENGINE AND ENGINE COMPARTMENT GETS HOT DUE TO NO PROPER COOLING. I WENT TO CHEVY DEALER AND THEY STATED THIS IS STARTING TO BECOME A KNOWN ISSUE WITH NO FIX. CHEVY SNAPPED THE TUBE BACK INTO PLACE, BUT IT POPPED OFF AGAIN. DANGEROUS WHEN ON HIGHWAY AND SPEED IMMEDIATELY REDUCES TO 55 MPH AND ALSO VERY BAD ON OVERHEATING THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206760May 10, 2019
VISIBILITY/WIPER
DRIVING 75 MPH IN POURING RAIN AND WINDSHIELD WIPERS JUST STOPPED. MADE IT TO SIDE OF ROAD BUT HAD TO BE TOWED HOME DUE TO WIPERS STOPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206762May 10, 2019
ENGINE
PVC TUBE FROZE CAUSE REAR SEAL TO BREAK CAUSING ENGINE TO LOSE ALL OIL. LUCKILY I WAS PARKED AND NOTICED THE OIL. NO WARNING LIGHTS OR SENSORS LIT UP. WHEN TALKING TO DEALER AND OTHERS MANY EQUINOX THIS YEAR HAVE HAD THIS ISSUE, EVEN THO GENERAL MOTORS IS AWARE OF THE ISSUE IT WAS STILL MY RESPONSIBILITY TO PAY 1800.00 TO FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206795May 10, 2019
UNKNOWN OR OTHER
FRONT WINDSHIELD WIPERS STOPPED WORKING WHILE DRIVING IN MIDDLE OF A RAIN STORM. PROBABLY THE WIPER TRANSMISSION OR LINK. ONLY 45,000 MILES ON THE CAR!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206813May 10, 2019
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE ESC MESSAGE CAME ON TWICE MY NEW 2019 CHEVY EQUINOX PREMIER( EACH TIME VEHICLE WAS STATIONARY).I DISMISS MESSAGE EACH TIME SO I CAN SEE THE DIGITAL ODOMETER WHEN I DRIVE, AND TAKE VEHICLE TO MY DEALERSHIP (EACH TIME THEY DON'T DOCUMENT THE PROBLEM). THEY SAID, EACH TIME, MESSAGE HAS TO BE ON FOR THEM TO DETECT THE PROBLEM. IS THAT TRUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206399May 9, 2019
VISIBILITY/WIPER
WHILE DRIVING IN THE HIGHWAY AT 65 MPH IT BEGAN TO RAIN SO I THREW MY WINDSHIELD WIPERS ON AND THE PIECES OF CHEAP [XXX] WENT FLYING ALL THE WAY TO THE LEFT OFF THE [XXX] WINDSHIELD. I NEARLY CLIPPED ANOTHER CAR IN THE SIDE TRYING TO GET OVER TO THE SHOULDER BECAUSE I WAS IN A PANIC FLURRY DUE TO NOT BEING ABLE TO SEE. ONCE OUT OF IMMEDIATE DANGER I GUIDED THE WIPERS BACK TO THEIR HOME POSITION AND TRIED TURNING THEM ON, NOTHING JUST A LOUD CLICKING NOISE AND NO MOVEMENT. HAD TO WAIT ON SIDE OF HWY UNTIL THE RAIN STOPPED TO DRIVE HOME. NOW I'M WONDERING HOW MUCH CHEVY IS GOING TO CHARGE ME FOR THIS ONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206519May 9, 2019
ENGINE
THE ENGINE IN MY 2014 EQUINOX BLEW UP VIOLENTLY AT ONLY 67,937 MILES. IT OCCURRED AT FREEWAY SPEED ON I-94 IN DETROIT AND LEFT ME TOTALLY WITHOUT POWER IN HEAVY TRAFFIC, INCLUDING MANY LARGE, COMMERCIAL TRUCKS. LUCKILY, I WAS ABLE TO KEEP MY COOL AND NAVIGATE OFF THE NEAREST RAMP, COASTING TO RELATIVE SAFETY. TWO CONNECTING RODS WERE BROKEN IN HALF AND THE BLOCK ITSELF COMPLETELY RUINED. I BOUGHT THIS SUV FROM MY BROTHER WHO BOUGHT IT NEW AND IT HAS ALWAYS HAD PROPER MAINTENANCE. I HOPED THAT IT WAS UNDER WARRANTY BECAUSE IT'S UNDER 100K MILES, BUT WHEN I CONTACTED MY LOCAL GM DEALER THEY INFORMED ME THAT IT WAS OUT OF WARRANTY DUE TO THE IN-SERVICE DATE (FALL 2013). THEREFORE, I HAD THE ENGINE PROFESSIONALLY REBUILT AT THE MOST REPUTABLE LOCAL SHOP.AT A COST OF APPROXIMATELY $5,500. I UNDERSTAND THAT A SPECIAL COVERAGE ADJUSTMENT COULD BE AVAILABLE FROM GM IF THERE IS A RECALL, BUT CURRENTLY NONE IS AVAILABLE. IT IS MY CONTENTION THAT A WELL-MAINTAINED, LOW-MILEAGE MOTOR LIKE THIS SHOULDN'T BLOW UP AND THEREFORE, IT SHOULD BE RECALLED. A QUICK INTERNET SEARCH SHOWS THAT THIS IS NOT AN ISOLATED INCIDENT. I ASKED CHEVROLET FOR A PARTIAL REIMBURSEMENT, BUT THEY REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206586May 9, 2019
VISIBILITY/WIPER
WHILE DRIVING IN DOWNPOUR, MY WINDSHIELD WIPERS STOPPED WORKING. DRIVING 65 ON THE HIGHWAY IN A DOWNPOUR WITH NO WIPERS IS DANGEROUS AND I ALMOST CRASHED A FEW TIMES. THE MOTOR WAS FINE. IT WAS THE ASSEMBLY TRANSMISSION THAT KEPT POPPING OFF THE MOTOR THAT WAS THE PROBLEM. WHEN I HAD IT REPLACED, THE MECHANIC SHOWED ME, IT SLIPPED OFF SO EASILY, IT'S NUTS THAT IT LASTED THE 2 YEARS I'VE HAD THE CAR. THERE IS A RECALL FOR THIS IN CAN, WHY NOT IN THE US? I HAD MY CHILDREN IN THE CAR. WE COULD HAVE CRASHED AND SERIOUSLY BEEN INJURED OR KILLED. AGAIN, THE PART DID NOT BREAK. IT SIMPLE MALFUNCTIONED. IT'S A BALL/JOINT TYPE SYSTEM. MUST BE BETTER. DO BETTER CHEVY. I DEFEND YOUR BRAND DAILY. DON'T MAKE ME REGRET IT. JUST DO BETTER. THEN I CALL CHEVY ABOUT REPLACING - I'M TOLD IT WILL COST UPWARDS OF $600. TO REPLACE A FAULTY PART?! THIS CAN'T BE NORMAL WEAR AND TEAR. I HAD MY 4 YEAR OLD VW JETTA FOR 10 YEARS (14 YEAR OLD CAR) BEFORE I SOLD IT AND DIDN'T HAVE TO WORRY ABOUT THE WIPER BLADES OR ASSEMBLY ONCE. I DIDN'T EVEN KNOW IT WAS A THING UNTIL THIS HAPPENED. VERY SAD. I HOPE YOU RECALL THIS PART ASAP. PEOPLE CAN SERIOUSLY BE HURT. TRY DRIVING IN A DOWNPOUR AND HAVE NO WIPERS, WHILE ON THE HIGHWAY WITH YOUR KIDS IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206605May 9, 2019
VISIBILITY/WIPER
TRAVELING ON THE INTERSTATE DURING A TORRENTIAL RAIN STORM. THE WIPERS WERE ON HIGH SPEED. THE WIPERS STARTED TO RUN ERRATICALLY. BOUNCED A FEW TIMES ON THE WINDSHIELD BREAKING IT. THEN THE WIPERS CAME TO REST HANGING OFF THE DRIVERS SIDE OF THE VEHICLE. THIS FAILURE OF AN ESSENTIAL SAFETY SYSTEM SHOULD BE ANALYZED. DUE TO LUCK OR DRIVING SKILL THIS EQUIPMENT FAILURE RESULTED IN NO ACCIDENT OR INJURY. THE DEALERSHIP REPLACED THE WINDSHIELD WIPER MOTOR AT MY COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206215May 8, 2019
VISIBILITY/WIPER
DRIVING IN THE RAIN TODAY AND THE WIPERS JUST STOPPED WORKING AND WOULD NOT WORK. I HAD TO PULL OVER AND TURN OFF THE CAR TO SEE IF THEY WOULD COME BACK ON, BUT THEY WOULDN'T IT WAS RAINING REALLY HARD THIS COULD HAVE BEEN BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206164May 8, 2019
ENGINE
THERE IS A MAJOR HOSE PROBLEM WITH THIS VEHICLE. WHILE DRIVING, A HOSE CAME LOOSE ON TWO DIFFERENT OCCASIONS THAT CAUSED A WARNING MESSAGE ON THE DASH THAT SAID "ENGINE POWER IS REDUCED" AND THE VEHICLE WOULD NOT GO ABOVE 40 MPH. THIS IS EXTREMELY DANGEROUS AND I WAS JUST INFORMED THIS IS NOW HAPPENING ALL OVER THE COUNTRY AND CHEVY WILL BE ISSUING A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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